Wrike as a task management tool gives a lot of flexibility in creating, updating and managing tasks with such ease in comparison to other tools I have used.
Messaging Specialist at a recruiting/HR firm with 1,001-5,000 employees
We're able to save a lot of productive time because of the ease of task assignments. However, there are areas that Wrike could improve to make it a far better tool than it is now.
What is most valuable?
How has it helped my organization?
Wrike allows you to assign and share tasks with colleagues and updates posted into these generate notifications to all that are involved.
Ease of task assignment saves a lot of productive time.
What needs improvement?
At the moment, I have no thoughts about this. However, there are areas that Wrike could improve to make it a far better tool than it is now.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SSE at a tech services company with 51-200 employees
I can create tasks, assign them to teammates, tag them, and ask them for task updates.
Valuable Features:
- It's easy and it's simple.
- I can create tasks, assign them to teammates, tag them, and ask them for task updates (Request for Status function) -- all in few simple steps.
- Multiple people can share their comments and coordinate on a single task. This makes the work more fun and productive.
- With Wrike, you don't have to sit on your office computer or your laptop for reviewing tasks and adding your comments. You can directly do that using you iOS or Android device. The Wrike app is available in the App Store and Google Play.
Improvements to My Organization:
It's provided us with better coordination between our team members.
It's also helped us complete tasks on time.
Room for Improvement:
Support for reoccurring tasks could be improved.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Wrike
October 2024
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Editor, Cochrane Editorial Unit
Accessible project management with varying levels of engagement. Sometimes the interface can be messy.
Valuable Features
Accessible project management with varying levels of engagement.
Improvements to My Organization
We don't need so many meetings or project managers.
Room for Improvement
Sometimes the interface can be messy.
Use of Solution
2 years
Deployment Issues
Only that people don't like new things. The name doesn't help.
Stability Issues
No issues.
Scalability Issues
No issues.
Customer Service and Technical Support
Customer Service:
Very impressive.
Technical Support:Very impressive.
Other Solutions Considered
Yes, Bootcamp.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Manager with 51-200 employees
Provides project status visibility to managers and accountability for those that have fallen behind in tasks.
Valuable Features
The Time Tracking Mechanism and Contingencies Between Tasks.
Improvements to My Organization
It provides visibility to managers on their project status and accountability for those that have fallen behind in tasks.
Room for Improvement
Further integration with employees' calendars and emails to provide more visible reminders.
Use of Solution
18 months
Deployment Issues
There is a learning curve, so employees just starting out with Wrike take a few weeks to feel comfortable.
Stability Issues
No issues
Scalability Issues
No issues
Customer Service and Technical Support
Customer Service: 10 out of 10.Technical Support: 10 out of 10.
Initial Setup
The initial setup was intuitive, but the training and support videos provided help in moving us to a more developed organizational system.
Implementation Team
This was implemented through an in-house team.
Other Advice
Take the time at the beginning to watch the training and support videos prior to getting started.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Trainee at a tech services company with 51-200 employees
I like that we can collaborate with email functionality by just adding @ with the username.
What is most valuable?
I like that we can collaborate with email functionality by just adding @ with the username..
How has it helped my organization?
It's an excellent project management tool in creating a successful project. It allows all members of the team to share information and focus on the goal. Resources are also available and can easily be shared.
What needs improvement?
The time entry functionality needs improvement.
For how long have I used the solution?
I've used it for about a year and a half.
What was my experience with deployment of the solution?
No, we haven't had any issues with deployment.
What do I think about the stability of the solution?
No, we haven't had any issues with stability.
What do I think about the scalability of the solution?
No, we haven't had any issues with scalability.
How are customer service and technical support?
Customer Service:
9 out of 10
Technical Support:10 out of 10
Which solution did I use previously and why did I switch?
Yes, previously we using a different project management tool, in that there was lack of features which are now available in Wrike, helpful for team collaboration as well as task management.
How was the initial setup?
It is strightforward, easy to setup easy to use.
What about the implementation team?
8 out of 10
What was our ROI?
It returns more than what we invested in Wrike.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SSE at a marketing services firm with 51-200 employees
It has a simple and easy-to-use UI.
What is most valuable?
It has a simple and easy-to-use UI.
How has it helped my organization?
It's helped us establish good team collaboration.
What needs improvement?
The reoccurring tasks feature needs to be improved.
For how long have I used the solution?
I've used it for about 2 years.
What was my experience with deployment of the solution?
We haven't had any issues with deployment.
What do I think about the stability of the solution?
We haven't had any issues with deployment.
What do I think about the scalability of the solution?
We haven't had any issues with scalability.
How are customer service and technical support?
Customer Service:
Customer service is good.
Technical Support:Technical support is good.
Which solution did I use previously and why did I switch?
We used Intervals, but it was not fulfilling all the organization's needs.
How was the initial setup?
The initial setup is straightforward.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SSE at a tech services company with 51-200 employees
It's easy and it's simple. Create your task, assign to your teammates, tag them, ask them for task updates -- all in few simple steps.
Valuable Features:
It's easy and it's simple. Create your task, assign to your teammates, tag them, ask them for task updates -- all in few simple steps.
Multiple people can share their comments and coordinate on a single task. This makes the work more fun and productive.
Wrike App is available on App
Improvements to My Organization:
With Wrike you don't have to sit on your office computer or your laptop
Room for Improvement:
It doesn't allow you to quickly see whether certain teams are over-scheduled at a quick glance.
Use of Solution:
I've used it for about 2 years now.
Deployment Issues:
We haven't had issues with deployent.
Stability Issues:
We haven't had issues with stability.
Scalability Issues:
We haven't had issues with scalability.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Engineer at a tech vendor
It allows us to integrate email and to share folders, but it lacks the ability to add billable and non-billable time to particular tasks.
What is most valuable?
- Email integration
- Ability to tag people as followers
- Folder sharing
What needs improvement?
There should be option to add time for billable and non-billable for a particular task.
For how long have I used the solution?
4 months
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Customer Service:
4.5/5
However, support email reply should not take 12+ hours to those people who live in 12+ hours difference of timezone.
Technical Support:4/5
Which solution did I use previously and why did I switch?
Yes, we had one solution, but it didn't have many features which we found in Wrike during the trial period.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: October 2024
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In my experience if you don't organise it well and do some occasional tidying up it gets messy. Then some users find it hard to work with the mess (like some people can't stand a messy desk; others don't mind). Other users find filters or views that provide clarity for them. And others just tidy up (but may spend too much time tidying rather than doing). So I guess you may lose some engagement and some time 'wasted' keeping things tidy/organised.