Wrike Reviews, Competitors and Pricing

Marketing Coordinator with 51-200 employees

Feb 4, 2015

Seamless and Efficient project management tool

This is the best project management tool our company has used. We have improved internal communication and better coordination over work flow. There is a slight learning curve, but once you overcome this, the features Wrike offer make collaborating seamless. Task management in PM software is sometimes overlooked as a simple to-do list; however, if utilized correctly, it can make your project teams extremely efficient. Wrike stands out by incorporating a rich list of task management features from setting task priorities to grouping tasks by projects. The only thing I would like to see improved upon in the immediate future is the editing of permissions and rights for users, specifically if there is a large shared task.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user162783

Videographer at a religious institution with 51-200 employees

Nov 13, 2014

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Takes some effort, but well worth it

Valuable Features

Just the overall effect of being more organized in our tasks.

Room for Improvement

It would be nice if it was a little more intuitive and user-friendly, with less of a learning curve.

Use of Solution

A few months.

Customer Service and Technical Support

There are lots of great resources to read-up on how to make it work for you.

Initial Setup

It was a little difficult at the beginning. Naming tasks was causing issues. Lots of email that wasn't necessary.

Other Advice

This is a great product if you take the time to learn it and implement it in a way that makes sense for your business.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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it_user162720

Customer Support at a transportation company with 51-200 employees

Nov 13, 2014

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Fast, simple and organised

Valuable Features:

Tagging and following of tasks

Room for Improvement:

I would like to see a way of implementing a project scope as currently it is just folders, tags and tasks.

Use of Solution:

1 year

Stability Issues:

Nope, no issues with stability.

Scalability Issues:

Nope, easy to use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user158076

Studio Manager with 51-200 employees

Oct 22, 2014

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Excellent task/studio management software that enables us to run big or small projects with unlimited tasks/details.

What is most valuable?

- Ability to create as many projects/subfolders and tasks as necessary

- Dynamic Gantt-chart which allows you to set dependencies between projects and adjust on the fly

- Excellent support, 24-7

- Numerous reports which can be customised

How has it helped my organization?

By creating a custom dashboard with daily priorities employees stay motivated and efficient.

The ability to do accurate timekeeping has allowed us to see in what ways we are under-budgeting hours and not invoicing enough for particular tasks.

For how long have I used the solution?

3 years

What do I think about the stability of the solution?

Depends on internet speed/availability

What do I think about the scalability of the solution?

How are customer service and technical support?

Customer Service:

Excellent

Technical Support:

Excellent

Which solution did I use previously and why did I switch?

Previous solutions did not offer solutions to cater for both large and numerous small scale projects.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user153726

Video Producer at a religious institution with 51-200 employees

Sep 23, 2014

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We have a media team of about 15 all contributing different parts to a project. Wrike helps us keep track of it all.

Valuable Features:

Subtasks

Improvements to My Organization:

Large projects are much easier to manage and keep track of who is doing what portion and when.

Room for Improvement:

Interface takes a bit to get used to.

Use of Solution:

2 Years

Deployment Issues:

Buy-in for any implemented workflow change is difficult.

Stability Issues:

None

Scalability Issues:

Not so far

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user152898

Director with 51-200 employees

Sep 17, 2014

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Best PM system for managing distributed team

What is most valuable?

Time tracker, gmail and outlook plugins.

How has it helped my organization?

Cuts down on daily task organisation and communication.

What needs improvement?

Android App

For how long have I used the solution?

Since May 2014

How are customer service and technical support?

Best ever customer service.

Which solution did I use previously and why did I switch?

Used Trello. It was getting hard to organise and follow individual tasks and it was lacking integrated time tracking at the time.

How was the initial setup?

Straight forward after using PM systems for 10 years.

What about the implementation team?

In house

What was our ROI?

I measure ROI more in terms of time saved rather than money, so it is hard to measure but I am not giving it up any time soon.

What's my experience with pricing, setup cost, and licensing?

Just the monthly fee

Which other solutions did I evaluate?

Trello, My Intervals, Basecamp, Timecamp

What other advice do I have?

Best ever, the fee is high but the level of software is unprecedented and I can't see myself going to any other one.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user183612

COO at a real estate/law firm with 1,001-5,000 employees

Nov 16, 2017

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It has the ability to group tasks by project/folder/department without repetition. However, It needs to be improved to handle more complex projects.

What is most valuable?

The most valued features to us are the sleek design and the ability to group tasks by project/folder/department without repetition.

How has it helped my organization?

All communication is now logged and everyone is held accountable for timelines and decisions taken. We do not need to microfocus.

What needs improvement?

It needs to be improved to be able to handle more complex projects by introducing an MS Project, like a tabular interface, so adding many tasks becomes easier. Dependencies also need to made simpler in their creation.

For how long have I used the solution?

Four to five years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

Yes, due to issues elaborated in "areas of improvement" about complex projects.

How is customer service and technical support?

The technical support is very responsive, but they are unable to keep up with feature requests, even seemingly simple ones.

How was the initial setup?

It was straightforward.

What other advice do I have?

It is great for smaller projects, but cannot replace Project or Smartsheet.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user242484

AGM at a manufacturing company with 1,001-5,000 employees

Oct 21, 2015

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Support for re-occuring tasks is needed, but the availability of add-ons for Outlook and Chrome helpful.

What is most valuable?

A simple and easy to use UI
Task Creation, as tasks can be created very easily in Wrike & they are very easy to manage
It's easy to tag people within the tasks
It's availabile on all popular platforms like iOS & Android
Add-ons are available for Outlook & Chrome are making the work easier

How has it helped my organization?

It has enhanced the productivity of the employees & now the projects are delivered on time.

What needs improvement?

There's always a room for improvement for any product, and they need to include support for re-occurring tasks.

For how long have I used the solution?

I've used it for six months.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

It's good.

Which solution did I use previously and why did I switch?

I previously used Intervals.

Which other solutions did I evaluate?

Wrike is the best project management tool I have used so far. We have tested various PM tools, and were using Intervals for the last 2 years but then I got to know about Wrike. The experience of using it was great.

Disclosure: I am a real user, and this review is based on my own experience and opinions.