- Multi-level infrastructure maps. You can set up highly customizable maps of your infrastructure, including each component status, maps which can contain submaps, and if something’s wrong at the submap level - the submap will be shown with problems.
- Agent and agentless monitoring. Installing an agent is the easiest way, but SSH, SNMP, Impi, custom scripting and other protocols are supported.
- Templates. There are a broad set of templates that define monitoring items for common OS and applications, you can build your own or use one developed by the community.
- An API for you to create, modify, and delete most things programmatically, including items, triggers, charts, etc.
PostgreSQL Database Administrator at a tech vendor with 1,001-5,000 employees
Gives Flexibility Of Building Checks Without Relying On Special Plugins
What is most valuable?
How has it helped my organization?
As we know how are systems are supposed to work, Zabbix has given us the flexibility of building our checks without relying on special plugins. If some monitoring item is not provided already, building your own is very easy, and any scripting language will do. We’re able to pinpoint with accuracy where issues lie, and respond to them in a cost effective way, due to the nature of it being open source, with fairly decent documentation and optional commercial support.
What needs improvement?
The Java gateway for monitoring Java applications didn’t work for us. Our JMX Service URL’s are somewhat complex, but we were able to write our own JMX checks.
For how long have I used the solution?
Three years.
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October 2024
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What do I think about the stability of the solution?
When your checks grow to a certain volume, you need to adjust some settings on the server related to cache sizes, preforked workers, and so on. This is expected as with any service that grows beyond its default settings, there’s documentation about it.
What do I think about the scalability of the solution?
The system is as scalable as your database is. We applied partitioning on the biggest tables to keep the performant at 14 new values per second. You can setup a distributed architecture consisting of an N number of proxies capturing data and reporting to N master servers.
How are customer service and support?
Fortunately, we’ve never needed it, because we have very talented engineers in our team and there’s plenty of documentation available online. There are also user forums which are helpful most of the time.
Which solution did I use previously and why did I switch?
A fork of Nagios called Icinga, it’s pretty good, but something like the Zabbix Maps feature was a must have for us. We needed something very schematic and flexible to show the overall status of our systems.
How was the initial setup?
It wasn’t complex, but we have very skilled engineers.
The quickest way to go is to have a turnkey virtual instance tailored to your needs by Zabbix, or use one of the freely available ones.
What's my experience with pricing, setup cost, and licensing?
The product is open source with optional commercial support, which is recommended to reduce the learning curve, avoid pitfalls, and keep the project going.
Which other solutions did I evaluate?
SolarWinds. Nice product, but our particular project was more in line with the Linux, PostgreSQL, and the Open Source philosophy.
What other advice do I have?
If you’re into the Open Source and freedom principles, don’t mind getting your hands dirty, and have the technical skills, Zabbix is a good choice. Commercial support is available if you don’t want to go at it alone, lack sufficient technical skills, and you need help to keep the project going.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Integrator at a tech services company with 11-50 employees
Scalability is extremely valuable.
What is most valuable?
Scalability, everything can be monitored.
What needs improvement?
Reporting is weak, if you want something better you must write your own SQL scripts/
For how long have I used the solution?
3 years.
What do I think about the stability of the solution?
Sometimes.
What do I think about the scalability of the solution?
Yes, web-page Zabbix server, database can be separate machine.
How are customer service and technical support?
Never used the technical support.
Which solution did I use previously and why did I switch?
Yes, previously used Cacti or Nagios but Zabbix has node communication.
How was the initial setup?
Straightforward, if you understand basic things about databases or web services, it's easy.
What other advice do I have?
All data is stored in the database. If you have more than 200 hosts you need a fast disk or good tuning of the OS/database.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Zabbix
October 2024
Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
System Consultant, Team Lead at a tech services company with 1,001-5,000 employees
Has good monitoring and alerting features, and is easy to use, integrate, and set up
Pros and Cons
- "SNMP monitoring, source discovery, and alert triggering are most valuable."
- "The System Center Operations Manager can be improved."
What is most valuable?
SNMP monitoring, source discovery, and alert triggering are most valuable.
It is a very easy product. Its dashboards are good and interactive. There is very good information.
We are able to use the Zabbix API for integration. We could integrate System Center Operations Manager and Zabbix with APIs to create a new product or alerting system.
What needs improvement?
The System Center Operations Manager can be improved.
Cloud monitoring can be a bit easier, and the Zabbix dashboard can be developed a little bit more.
There could be integration with Ansible Tower or AWX CLI.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is very easy to scale. Many customers use Zabbix. We have one Zabbix center with 10 customers. We have a Zabbix proxy and centralized monitoring.
How are customer service and support?
We have never used their technical support.
How was the initial setup?
Its deployment is easy. Virtual appliances are very easy, and Zabbix agents are supported across different platforms, such as Linux and Windows. I would rate it five out of five in terms of the ease of the setup.
What other advice do I have?
It is a good product. It is easy to integrate and use. We are happy with it.
I would rate it a nine out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Technology Infrastructure Manager at a pharma/biotech company with 1,001-5,000 employees
Allows us to monitor a lot of hardware equipment without any additional cost
Pros and Cons
- "Setup was straightforward. Initial deployment took two or three months."
- "It would be helpful if they translated the documentation to Cyrillic languages."
What is our primary use case?
We use Zabbix for monitoring server network equipment. The solution is deployed on-premises.
We have 10 technical engineers using the solution.
How has it helped my organization?
Zabbix allows us to monitor a lot of hardware equipment without any additional cost.
What is most valuable?
Most of the out-of-the-box features are valuable.
What needs improvement?
It would be helpful if they translated the documentation to Cyrillic languages.
For how long have I used the solution?
We have been using this solution for five months.
What do I think about the stability of the solution?
From time to time, there are agents failing, but it's not often. I think it's stable.
The solution is being used every day because it's a monitoring system.
What do I think about the scalability of the solution?
For our company, it is not scalable.
How are customer service and support?
Support is given through tickets, but I'm not directly in contact with Zabbix support.
Which solution did I use previously and why did I switch?
I have previously used SolarWinds.
How was the initial setup?
Setup was straightforward. Initial deployment took two or three months.
What about the implementation team?
Implementation was completed by our engineers.
What's my experience with pricing, setup cost, and licensing?
We pay the subscription for support by year.
What other advice do I have?
I would rate this solution 8 out of 10.
I can recommend Zabbix as a monitoring system.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Junior Network Engineer at Easy Systems
Straightforward installation, high performance, but support could be improved
Pros and Cons
- "The performance and bandwidth are valuable features."
- "The performance reporting could be improved."
What is our primary use case?
We use this solution to monitor our network devices.
What is most valuable?
The performance and bandwidth are valuable features.
What needs improvement?
The performance reporting could be improved.
For how long have I used the solution?
I have been using this solution for approximately two years.
What do I think about the stability of the solution?
The stability could be improved, there are some limitations.
What do I think about the scalability of the solution?
We have 11 people using this solution in my organization. We have four engineers and six technicians that do the implementation and maintenance of the solution.
How are customer service and technical support?
The technical support is good. However, the support could be more knowledgeable.
How was the initial setup?
The installation is straightforward and it took approximately one hour.
What about the implementation team?
We did the installation ourselves. However, I had to watch some video tutorials and view some PDF help files online to complete the installation.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution and we pay annually for our license.
What other advice do I have?
I would recommend this solution to others.
I rate Zabbix a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Engineer at a tech vendor with 1,001-5,000 employees
Flexible but the UI is hard to get used to.
Valuable Features:
Zabbix is very flexible and scalable.
Room for Improvement:
The UI is hard to get used to.
Use of Solution:
2 years
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Operations Manager at a tech services company with 51-200 employees
Stable and easy to set up, but problems that arise take a lot of research to solve
Pros and Cons
- "The most valuable feature is network traffic monitoring."
- "When we have a problem, we have to do a lot of research to solve it."
What is our primary use case?
We are using Zabbix for monitoring our servers and to display network traffic.
What is most valuable?
The most valuable feature is network traffic monitoring.
What needs improvement?
When we have a problem, we have to do a lot of research to solve it.
For how long have I used the solution?
I have been using Zabbix for a year and a half.
What do I think about the stability of the solution?
This product is quite stable.
How are customer service and technical support?
We have not had to contact technical support.
How was the initial setup?
The initial setup is not complex. In fact, it's quite easy.
It was quite quick to deploy.
What about the implementation team?
We have our own team who installed it and know how it is used.
What's my experience with pricing, setup cost, and licensing?
This solution is completely open-source, so it is quite affordable.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: October 2024
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