Zabbix Reviews

We delivered a project for telemetry but not just for IT. We are running a project monitoring different parameters for radio communication sites, so we collect information about alarms and analog values, not specifically IT projects. We need an application that  collects SNMP traps and show on the screen and take an historical report or graph. We contract with Zabbix for companies that have Zabbix for telemetry. We have integrated the system to our communications systems. This system is used in mission critical applications for radio communications, police, firemen's, health, etcetera.

It gave us one powerful tool to develop monitoring systems tailored to customer needs and maintenance staff.

We have found that Zabbix is more easy to use than other applications.

There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc. We would like to see some applications or plugins as bricks that we can use to construct applications to use with Zabbix. For example, we are starting using Zabbix with Grafana for presentations and apparently they match very easily but you need to put in a lot of work to get the final results. If you have some applications that you can add one to one, you can construct the project more quickly.

One year and a half

It is good after you tune each module application and sensor data collection.

Great for our applications. We use with Graffana GUI application that supports gauges, bars, time-related graphs, and maps.

The support is good. When we have something difficult to implement, we explain what the problems are and we get an answer quickly.

Positive

Many of our clients have an IT department and most of them work with WhatsUp Gold but some of them are starting to use Zabbix and when we started this project for telemetry it was not specifically for IT. We found many examples using Zabbix. Apparently, Zabbix is more user-friendly for non-IT people.

Both the vendor and the in-house team worked on the implementation. We bought it through a vendor and he trained our in-house engineers. Then we developed the system, supported by the vendor who also provided us with most of the sensors and data collection devices.

The local vendor's expertise and presence are the most valuable advantages we had. They were quick to answer any problem. I would rate them a nine out of ten.

The tart costs are very low, but you must consider the costs of having trained and enthusiastic people to develop and tune any application and the time to invest. This also has a positive side: you can win experience to solve new challenges instead of buying standard solutions focused on one market.

I would rate Zabbix at eight on a scale of ten.

We have some clients that have WhatsUp Gold but a few say they are oriented specifically for IT data centers, but that's not the orientation of our project. Some clients ask for WhatsUp Gold but most of the applications are not near to our needs. Some people are using Zabbix and recommend Zabbix. 

If you have IT monitoring needs, ask your IT System expert and probably he/she will opt for Whats Up Gold, but if you need Monitoring Services besides IT and many assorted technologies, you can look at Zabbix 

In my company, I have a lot of web services on the internet and use it for monitoring. For example, for concurrent sessions, I can count the HTTP requests, or I can use it to monitor the CPU and RAM in my devices, web application devices. 

It works well for my business. It meets my organizational needs. It's pretty easy to use.

It's very stable. It's got good reliability.

The pricing is okay.

For us, the support has been fine.

We have found the initial installation not that difficult.

The product could be more secure and more stable.

I've been using the solution for about four years at this point. It's been a while. 

The solution is stable and reliable. The performance is good. That said, it could always be more stable. 

We have more than 200 people on the product and it seems to work well for us. We've never had an issue with scaling. It's good for u and fits our needs.

We haven't had an issue with technical support. We fill out a form when we run into issues. They are largely quite helpful. 

I also am familiar with Datadog.

I'm not sure if we used anything before Zabbix.

In terms of initial setup, it's petty straightforward. At the Linux stage, you can introduce the Linux commands. In the environment in Linux, you can install Zabbix pretty easily.

The deployment doesn't take too long. It might take only two weeks.

We do have a team that can manage the deployment and maintenance of Zabbix as needed. Usually, we have one or two managers that are able to handle anything that comes up. The rest of the team is a bit more technical. 

We have about 100 active licenses, however, I don't have many other details beyond that in terms of licensing and costs. My understanding is that the pricing is okay.

The product is a standalone in my data center, my local data center.

I would recommend the solution to others. It's been good to us so far and we do have experts in our country.

I'd rate the product at a nine out of ten. We've been pretty happy with it in general.

The primary use case is to resolve connection issues for my YouTube access.

I am still exploring all of the features that this solution offers. At this time, I have only downloaded the system log and scripts. 

During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers. This allows me to know what is going on with my servers.

Also, I can create a script to download all of my configurations.

I don't know if I can remotely restart my servers or to know how a guest is doing on the server. I would like to remotely connect to the computer, and Zabbix doesn't have this capability. 

I have to use another software such as Emperor to log into the computer to see what is going on with the servers.

I would like to see a RAS integrated with Zabbix for monitoring, also to be able to check the server and to have an automatic display to do what we need to do.

We are in the testing phases of Zabbix. I have been testing it for three months.

We are currently deploying it on my VMware to test the product and see how it works. Once I have all of the skills and requirements, I can process it into a real deployment.

Zabbix is a stable solution.

I am currently the only user in my organization.

I plan to use Zabbix in the future, as it has helped me resolve my connection issue.

I have not contacted technical support. When I have an issue, I research their YouTube channel and watch their videos. 

You have to be patient. It helped to resolve the issues.

Previously, I was using the PRTG Network Monitor. It's an expensive solution. 

I chose Zabbix because it's a free edition, and I don't require a lot of monitoring. Also, I was limited.

The initial setup was fine, it was simple.

For a proper installation, it can take up to two weeks.

I completed the installation myself.

I installed the server, and then the client on the Windows machine to make the link.

It's an open-source solution that can be used free of charge.

I have not tested any other solutions. I looked at most of the other products, but we have to pay for them. 

To resolve a fixed problem, I would have asked the management to purchase the product, which would take time. Instead, I read the review and installed Zabbix directly to resolve my connection issue.

I am also using this solution to help me with writing my master examination. I need to write something about this solution.

I would recommend this product to anyone who is interested in using it.

I would rate Zabbix an eight out of ten.

Our primary use for the solution was to monitor the network and servers.

We used this solution for monitoring our applications and our internal web applications, which we couldn't do with Icinga (the previous software we used). That product was very good but the application monitoring of it wasn't good at all. Now I hear that application monitoring is very good in Icinga EN, so we might try it again.

The most valuable thing about the Zabbix product is that it was easy to install and manage.

There are a lot of things that can use improvement which is why we are seeking a new solution. Network monitoring is a problem. It gives too many false positives. For example, it notifies us that a server is down while I'm using that server — the server it claims is down — to do the search. A moment after the search is complete, everything is OK again. It's called flapping. It has some flapping control, but it's not as good as other products. I used to use Icinga and it is a better product in that respect.

I know it doesn't just go dead on me, so the stability is okay I guess. 

I don't really know how the product scales as I haven't tried to scale it up or I haven't had the need. Considering that we will be moving away from the product, I don't need to bother with that right now.

Their online help is okay, but not as amazingly good as Icinga, for example. Icinga has the largest user base as far as I can tell and I use IRC for help a lot and there's a lot of people in it. There are few helping with Zabbix. The forums are pretty up-to-date.

As far as tech support itself, I have emailed them about the flapping issue, but the main issue that bothers me is the flapping and infrastructure monitoring which is not very good. The support team suggested a few tricks which would help but not as much as I want. The support team is responsive, but nothing was resolved.

We are actually looking for another solution that meets our needs better. That is not because Zabbix is necessarily a bad solution. Our needs changed and there are better solutions available.

I previously used ManageEngine OpManager in another organization, so I guess the reason as to why I switched was that I changed jobs. That product was excellent, but it is also out of the reach of my current budget.

Installation was not hard and it was very straightforward. The initial deployment without any complex setup took a few hours. Then the setup took an additional three days to a week. In total about a week to be completely deployed with all the servers monitored and everything working.

I did the deployment alone. I set it up and everything, and left it to other people to monitor as per their responsibility. I have 10 admins monitoring it. I've stopped monitoring it at this point, or in the half past year or so, as I am looking for a better solution.

The admins use it daily. Even now, I'm getting all the emails and I'm a little bit bothered from the continued flapping. Every admin is responsible for a different aspect of the monitoring so they get their dedicated reports. For example, one admin is responsible for the ELP servers, so he's getting only the email for the ELP related stuff.

We did not implement through a vendor. I did the implementation myself. It's very easy, you don't need anyone just to install it. For more complicated stuff that I was not sure of, I asked around on forums. I did the entire implementation myself and it's very easy.

Any product that is saving you from a network meltdown is really worth more than you pay for it. This product did its job and some are still using it in the organization while we search for a better solution.

I would rate this product a 7 out of 10. This is because it needs better flapping control and better infrastructure monitoring. Other products provide this already. I don't think I have much to say that isn't answered elsewhere. The product's benefit is that it is easy to get up and running. 

Our customers like Zabbix because it's an open-source tool, but integration with other tools is not that easy. The company that I work for employs talented people and a good integration team who can get the end-to-end implementation and integration done properly. 

Zabbix is basically network monitoring software. Often, we are working with various solutions that we are attempting to integrate with Zabbix, and at the same time, we're trying to integrate a couple of bots to take automation to the next level. 

We have been able to address all the monitoring challenges with Zabbix , which is in addressing all the concerns from the customers

Because Zabbix is an open-source tool, it makes it much easier for us to provide the customizations that customers want nowadays. The best thing about Zabbix is the integration and the speed of the included APIs, that's the beauty of this product. It's an enterprise-level tool that allows you to monitor it with a number of devices and hosts. The integration capabilities and APIs are the best part.

Currently, we're looking for more AI and ML related capabilities, which is missing from Zabbix at this point in time. There are tools out there with plenty of AI and ML capabilities and this is something that Zabbix needs to come out with. That would make this a great solution to sell. Essentially, they are trying to achieve automation by introducing external RP bots. If Zabbix could fix this issue, it would be a fabulous solution for us to sell and for companies to use.  

We have been using this solution for three years.

Currently, we have a support agreement with technical support, and we're happy with it. We have taken up a paid service on support models with them as a partner, but lately, our own developers have been solving any issues. So, for slightly over six months, we have not contacted Zabbit for support. 

Positive

The setup was free and because we use multiple tools, it was very easy for us. We had some teething issues, but the community is very good and helped us with that. The Zabbix community is very reliable and is quick to supply you with information when needed. 
The online support that we received from the community was very good and the KD was good enough for us to get it deployed. We didn't experience many challenges because we already had some concrete knowledge surrounding it. 

Deployment depends on the setup; I believe we had it installed in two days. Our customization depended on what level we were taking it to. We did all of the integrations and customizations ourselves, as required, but I believe we finished the base implementation within two days.

We have about 10 engineers, three to four of whom are certified on Zabbix and they take care of all maintenance related issues.  

I would recommend this solution to anyone interested in enterprise-level monitoring and integration. The only improvement I would suggest revolves around its AI and ML capabilities. Those are the only problems, at this point in time, that I see with this solution. If these issues are addressed and included in a future release, then this will be an end-to-end, fabulous product for monitoring and automation.

Overall, on a scale from one to ten, I would give Zabbix a rating of nine, simply because the world is rapidly progressing toward an AI and ML environment. Whenever you check out a new product, from Moonsoft for example, most of the marketplace jargon revolves around AI. So, when we talk about AI, the customers are ready to just blindly buy the product without understanding if it is real AI and ML, truly capable of completing the task at hand. That's why we started using bots to automate steps; to show the customers that even Zabbix, as a solution, can be used for automation using bots. It's a tedious process, but it's a great method of comparison.  

The solution is a network monitoring tool. If you have any type of IT infrastructure, it can help you monitor that IT infrastructure and get the logs collected. You can control and manage your IT, et cetera.

The product is very stable.

It is a scalable tool. 

The solution is open source also. There's no cost for the license.

Technical support is very good.

They need to improve the APM solution, the Application Management solution. There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution. 

The initial setup could be a bit simpler. 

I've been using the solution for five years. 

The stability is good. There are no bugs or glitches. It's reliable. It doesn't crash or freeze. 

If a company needs to expand the product, it can do so with Zabbix. It's scalable. 

We have 21 to 22 clients using this solution currently.

Technical support is very good. They are helpful and responsive and we are happy with their level of support. 

I'd rate the solution's initial setup as a seven out of ten. 

The installation will take time according to the IT infrastructure involved. It depends on if there are multi-locations versus one location and whether it is on the cloud or whether it is on-premises. Even so, deployment will take at least two to three weeks at a minimum.

We have eight to ten people on our team that can handle deployment and maintenance. They are admins and engineers. 

The solution is completely open-source and free to use. 

I'm a Zabbix partner.

The solution is excellent. I would rate it at a ten out of ten. 

I would recommend the solution to other users and other organizations. 

The solution is open-source. 

The infrastructure monitoring is great. Then, Zabbix being open-source, and with the whole platform, we have good network monitoring there. You have these ping monitors, synthetic monitors, that are really helpful.

The solution can scale well.

Technical support is great.

The pricing of the product is reasonable.

For internal monitoring and network monitoring the solution is really good.

It's open-source software, and due to that, they really don't have legacy service monitorings like APM, or build-on capabilities, and the pure part of the transaction-related data. It is good for internal network monitoring, however, it's not for the service we are monitoring, microservices.

The stability could be better.

Basically, they need to provide automated monitoring, synthetic monitoring, and then APM monitoring as well as more on microservices or technology space, maybe like Java, .NET, Datadog, et cetera - these kinds of add-on instrumentations. They need to work somewhat on the dashboard and alerting side. Dashboards are not that good. They can improve on them.

With Zabbix, I just started as an open-source strategy moving from the enterprise version. It has been six months.

It's not extremely stable. 

n terms of infrastructure, you have to tune based on your requirements. You're monitoring 1,000 or 10,000 systems, so it depends on what you're monitoring, and you have to tune it. They don't have a tuning table or sizing recommendations. However, they have the beta version of it. Certainly, on the console side, they need to improve a lot in terms of stability and performance, and bottlenecks of the product. Whatever data we process with Zabbix goes to Postgre or MySQL. Right now, we are trying to use Postgre. They are using it to do a lot of time scaling stuff so that we can support SQL data. However, it seems like they have limitations with the Postgre database.

The solution is scalable. We have admins and users and 50 IT people on it. However, the systems we are monitoring are more than 10,000. You can monitor more than 10,000 UIs. That's our target.

We are using the open-source version and therefore we don't get technical support. However, if someone wants to opt for it, they can get it and technical support is great, even though we haven't used it yet.

The pricing is very reasonable. Zabbix is very cheap. Compared to other tools like Nagios and others, Zabbix is very cheap.

If a company wants to implement the solution, I suggest they go with the latest version. It is a stable version. Preferably they should use it with the database, and not the AWS database, as it doesn't give you time scaling. You have to install your own Postgre and you can apply the time scaling feature in that. That way, you can add your data competition to Zabbix. 

You have to do a lot of tuning on cache and view sizing. If your clients are on a remote site, you usually use proxies. Therefore, data will be sent to proxies, and then from proxies, it will be sent to the server. 

I'd rate the solution at a seven out of ten.