Try our new research platform with insights from 80,000+ expert users
Cesar Danecke - PeerSpot reviewer
IT Supervisor at HORSCH BRASIL
Real User
Top 20
Every new asset placed in the environment can be automatically detected
Pros and Cons
  • "Every new asset placed in the environment can be automatically detected, predicting human failures."
  • "Correlation of events would be a wonderful addition."

What is our primary use case?

  • Monitor network assets
  • Data links
  • Disk space
  • Physical servers
  • More than 1k virtual machines
  • Websites
  • Logins into automated systems

How has it helped my organization?

  • Assertive monitoring
  • Customized messages
  • Configurable screens
  • Division by teams
  • Customizable alerts
  • Automated call opening
  • Mobile connections
  • Iintegrations

What is most valuable?

The discovery functionality is most valuable. Every new asset placed in the environment can be automatically detected, predicting human failures.

What needs improvement?

The product is already great. Wanting something more could take the focus off the product. However, the correlation of events would be a wonderful addition.

Buyer's Guide
Zabbix
March 2025
Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,651 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for more than eight years.

What do I think about the stability of the solution?

We had no issues.

What do I think about the scalability of the solution?

There are no scalability issues. The components scale.

How are customer service and support?

We have not had any events that the team has not resolved.

The system has good documentation and a community full of talent. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have already used Nagios and PRTG. After using Zabbix, I did not try new tools. I adapted and believe it would be difficult to convert all the rules to another system.

How was the initial setup?

It is easy to deploy. The installation process is well-documented.

What about the implementation team?

The implementation was carried out by an internal team. We acquired knowledge by reading manuals.

What's my experience with pricing, setup cost, and licensing?

It is worth every cent to pay or even study to do your own installation.

Which other solutions did I evaluate?

I had very good references for Zabbix, but I did have a look at Pandora FMS and Nagios.

What other advice do I have?

I believe in the system's potential.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Infrastructure Automation Lead at SoftServe Ltd.
Vendor
Has good stability and scalability
Pros and Cons
  • "Zabbix is both stable and scalable."
  • "For us, the initial setup was complex"

What is our primary use case?

I implement Zabbix for large companies with over 5,000 employees.

What needs improvement?

In the near future, we are going to see integration with its cloud platform.

We would like to use it for RBI, for service and credibility reports for our manager and management staff, and we also hope to use it to deliver customer scripts, etc. Currently, because we monitor over 5,000 hosts and servers, we need to use open source. 

For how long have I used the solution?

I have used Zabbix for the last five years.

What do I think about the scalability of the solution?

Zabbix is both stable and scalable. As I mentioned earlier, we scale more than 5,000 hosts.

How are customer service and technical support?

Currently, our own team provides support, but in the future, we may use Zabbix support.

Which solution did I use previously and why did I switch?

We also use Nagios, but we are going to stop using this solution as it has specific limitations that we require. 

How was the initial setup?

For us, the initial setup was complex. We plan on integrating Zabbix with Prometheus and Grafana for a smooth relationship between dashboards. 

What's my experience with pricing, setup cost, and licensing?

We purchased Zabbix for a good price, including support. It's cheaper than Datadog and ScienceLogic.

What other advice do I have?

On a scale from one to ten, I would give Zabbix a rating of nine, strictly because we would like to see better integration with mobile TeleCloud.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Zabbix
March 2025
Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,651 professionals have used our research since 2012.
Co-Founder at Nobius IT
Reseller
Fabulous flexibility - supporting a vast variety of data sources including IoT protocols. Very stable and well supported. Scalable to many thousands of values per second.
Pros and Cons
  • "The flexibility of this solution is amazing."
  • "Documentation terminology could be improved."

What is our primary use case?

I'm currently dealing with three implementations - two are on cloud and one is on-premise. Our clients use the solution to monitor IT infrastructures, IT networks, applications, and cloud as well as containers.

I have a very exciting additional use case as well that we're working on, using Zabbix 5.x for internet of things (IOT) monitoring. It supports MQTT and ModBus, which allows us to monitor IOT devices.

The flexibility of taking monitoring data from such a wide variety of platforms - beyond traditional IT - makes Zabbix a highly flexible solution.

I'm a consultant of this solution as well as a user. I'm a Zabbix certified professional and director of a Zabbix authorized reseller (Nobius) in the UK. 

How has it helped my organization?

As our business has grown, we use Zabbix to monitor our Zabbix implementations - a 'manager of managers' setup. This has given us better resource utilisation and improved our service delivery.

What is most valuable?

The ability to take data from multiple sources. The Zabbix agent is probably the most lightweight monitoring agent available. The agent itself is extensible providing simple expansion capabilities to support new use cases. Alongside the built-in agentless monitoring via SNMP, SSH, WMI and others, this means we have a solution that has  no limits as to the data that can be ingested and alerted on.

What needs improvement?

If anything could be improved, it would be some of the terminology that is used in the documentation. The documentation is good, but it's been translated into English and occasionally suffers from terminology issues. There are additional features that the commercial software has that Zabbix doesn't. Full AIOps isn't cheap, things like machine learning and artificial intelligence attract a massive price premium and are rarely implemented properly. But they are major, major features.

For how long have I used the solution?

I've been working with Zabbix for over four years following 25yrs as an IT Monitoring specialist within user organisations, consultancies and major global software vendors.

What do I think about the stability of the solution?

The stability is unparalleled. Processes are all well-behaved and logging is clear and succinct. Support for separating the front end, server and database allow resources to be load-balanced and clustered.

Zabbix runs equally well in cloud- and on-premise configurations.

What do I think about the scalability of the solution?

The solution can take hundreds and thousands of values per second, so scalability is excellent. The ability to add proxy servers to distribute the data handling load is impressive and they are very straightforward to set up. This also adds to reliability in distributed environments.

How are customer service and support?

If you consider that Zabbix is open source, their technical support is fantastic because the people, the developers of the application, are the guys who do the technical support as well. You don't have to wait to get through different levels of technical support. You get a very, very knowledgeable person on the phone straight away which is a big plus.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Yes, previously used and consulted on HPE SiteScope, HPE Operations Manager, Micro Focus Operations Bridge and others.

Sitescope is useful, but doesn't have the muli-tenancy or proxy facilities and is agentless only making it unjustifiable in an MSP environment.

Operations Manager was too complex to maintain and became obsolete.

Operations Bridge is resource hungry, complex to install and configure and extremely expensive.

How was the initial setup?

I've deployed so many times that the initial setup is straightforward, but I would say that for someone who is totally inexperienced in Linux, it can be a little time consuming. If you understand a little about Linux, then it's no problem. A full system can easily be configured in two hours but it took two days the first time I did it. If you're not a technical person you can still install it but it will likely take some time.

As an example, configuring SNMP trapping into Zabbix needs configuration outside of Zabbix itself. This is not complex, but can slow down the process for inexperienced installers.

What's my experience with pricing, setup cost, and licensing?

The software itself is open source, it can be easily downloaded,  and use it with no limitations.

Be very careful about using the "appliance" configuration in a production environment. It is only suitable for evaluation or very small environments.

Invest in support, training and consultancy from Zabbix or from third parties. Architecting a robust, resilient and secure monitoring platform from day 1 will save time and money at a later stage.

Zabbix and 3rd parties offer far more than a traditional support contract. No other organisation in my experience includes pro-active and on-site support as a core part of their offerings. 

Which other solutions did I evaluate?

Nagios - too much development effort to maintain and configure.

What other advice do I have?

I believe it's crucial to plan the implementation. Just because the software is free, you shouldn't just install it and let it run. Plan your implementation carefully and you'll get more out of it than you ever thought possible

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer: UK Based Certified Partner. Author is Zabbix Accredited Certified Professional
PeerSpot user
Infrastructure Manager and Security at ITG
Real User
Lets us be proactive in eliminating problems with resource consumption
Pros and Cons
  • "The most valuable features in Zabbix are those that help us overcome bottlenecks in CPU usage, as well as reduce memory delay. I know that we have only reached the tip of the iceberg of what Zabbix's features can do for us, and we have not used all of them yet."
  • "I think the reporting part of Zabbix can be improved in terms of more user-friendly graphics to display the collected data. Many simple users who don't know how to use Zabbix properly might get confused by the reporting, although at the same time it is very versatile for my company."

What is our primary use case?

We use Zabbix on-premises for monitoring our servers and calculating consumption of CPU, memory, and storage space. It's an important part of monitoring our environments and it shows us a lot of information about the health of our systems. And, in terms of performance, we also use it for actively getting rid of bottlenecks.

There are four IT staff members who use Zabbix regularly, including system administrators and the director of IT.

How has it helped my organization?

With Zabbix, we can be proactive in eliminating problems with over-consumption of resources, such as with memory, for example.

What is most valuable?

The most valuable features in Zabbix are those that help us overcome bottlenecks in CPU usage, as well as reduce memory delay. I know that we have only reached the tip of the iceberg of what Zabbix's features can do for us, and we have not used all of them yet.

What needs improvement?

I think the reporting part of Zabbix can be improved in terms of more user-friendly graphics to display the collected data. Many simple users who don't know how to use Zabbix properly might get confused by the reporting, although at the same time it is very versatile for my company.

For how long have I used the solution?

I've been using Zabbix for three years.

What do I think about the stability of the solution?

There have been no issues with stability.

What do I think about the scalability of the solution?

We don't have much need to scale Zabbix, virtually or otherwise, or increase its usage beyond current levels, but I think it is simple to do.

Which solution did I use previously and why did I switch?

We were previously using Nagios, but with Nagios the reporting features are very poor. If you want to improve on the reporting with Nagios, you have to construct other features and software on top of it, whereas Zabbix is more to the point and straightforward.

Zabbix's reporting isn't very good, either, in my opinion, but it's better compared to Nagios.

How was the initial setup?

The setup was easy.

What about the implementation team?

Regarding the installation of Zabbix, we did it by ourselves and it was easy enough. Our branch's environment is pretty simple and we don't have many complex requirements.

What's my experience with pricing, setup cost, and licensing?

We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license. 

What other advice do I have?

My advice is that the person who is responsible for implementing Zabbix in their environment should be familiar with Linux because then the process is more simple, efficient, and takes less time.

I would rate Zabbix an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tchidat Linda - PeerSpot reviewer
Engineer of Telecommunication at Gold Telecom
Real User
Top 5
Customizable network map and email alerts have made this product very useful
Pros and Cons
  • "I really enjoy network traffic triggers that allow us to check traffic threshold from ISP."
  • "They should open an SSH session from the web interface."

What is our primary use case?

In my primary experience with this solution, Zabbix was used to monitor the IT infrastructures of a SCADA system in electrical substations. It was about network supervision of routers and switches that are used to communicate with electricity installations through RTU (Remote Terminal Unit).

How has it helped my organization?

Zabbix has improved the quality of monitoring because of the user-friendliness of its Graphical User Interface, so is easy to use even for non-IT employees.

What is most valuable?

Customizable network maps and email alerts or the intuitive web interface had made Zabbix very useful. 

I really enjoy network traffic triggers that allow us to check traffic threshold from ISP.

What needs improvement?

They should open an SSH session from the web interface, and options to design 3d map will be nice.

For how long have I used the solution?

I have been using Zabbix for four years. I discovered this very efficient network monitoring tool in a course from my engineering training and stuck to it!

What do I think about the stability of the solution?

Zabbix is very stable monitoring solution. Indeed, one of my first zabbix server, 3.2 version on Centos 7, is still working fine today (seven years later) and without any needs of maintenance or upgrade.

How are customer service and support?

The only Zabbix support that I use is Zabbix Telegram and Discord Community.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Zabbix was my first love for network monitoring and I just adopted it. I did not previously try a different solution.

How was the initial setup?

The initial setup is very easy, with a few command lines. For simple network monitoring, there is no need to install any special packets on the Linux server.

My first installation was Zabbix 3.2 on a CentOS 7 Linux Server. The very difficulty that I faced was the fear of the unknown!

What about the implementation team?

i implemented this solution through a very small in-house team where no one was a Linux expert.

What was our ROI?


What's my experience with pricing, setup cost, and licensing?

Zabbix is open source and free. There are no hidden costs for any features or licensing. So, I would advise hat other s use this product.

Which other solutions did I evaluate?

When I was looking for the best solution for our monitoring needs, before choosing Zabbix, i had evaluated other tools options like Nagios.

What other advice do I have?

With regards to COVID-19, Zabbix's meetup and training were 100% online and were very helpful for keeping in touch with network engineers around the world, despite social restrictions.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
Tchidat Linda - PeerSpot reviewer
Tchidat LindaEngineer of Telecommunication at Gold Telecom
Top 5Real User

ok

reviewer1420092 - PeerSpot reviewer
Windows Server Technology Team Lead at a manufacturing company with 10,001+ employees
Real User
Open-source, easy to install, and stable
Pros and Cons
  • "It's a flexible solution."
  • "Outside of the normal standard monitoring, I would like to extend patching, importing patching, and supporting patching for Windows Servers."

What is our primary use case?

We are currently doing a POC. For now, it is our testing tool.

We use it mostly as a monitoring infrastructure for services and applications, and it also monitors the capacity.

What is most valuable?

As we are still in the test phase, we have not yet explored all of the features offered in this product.

It's a flexible solution.

What needs improvement?

My main intention is to support or use Zabbix to report patching for servers, or to somehow maintain the patching from Zabbix.

Outside of the normal standard monitoring, I would like to extend patching, importing patching, and supporting patching for Windows Servers.

For how long have I used the solution?

I have been using Zabbix for one year.

We are using the newest version.

What do I think about the stability of the solution?

Zabbix is a stable solution.

What do I think about the scalability of the solution?

We have not yet tested the scalability of this solution. We tested it on a small group of devices, so it is difficult to say at this time.

We intentions to install more features on the device. During the testing, we don't have all of the resources to manage all installations.

We have approximately 40 users in our organization who are using Zabbix.

How are customer service and technical support?

We have contacted technical support from Zabbix, and have spoken with partners from Poland. 

Which solution did I use previously and why did I switch?

I have more experience with the WhatsUp Gold Monitoring tool. I still have WhatsUp Gold but we are going to replace it.

We are testing other tools that are free.

How was the initial setup?

The initial setup was straightforward. It was easy.

With the help of suppliers, it did not take much time to deploy. It was not complex.

What about the implementation team?

As we were using it for testing, we were using suppliers.

We will need a team of experts for this solution as well as some external support.

What's my experience with pricing, setup cost, and licensing?

There is no license but we need to pay for support.

Zabbix is an open-source solution.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

With my current experience, I would rate Zabbix an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2100363 - PeerSpot reviewer
Support Engineer at a manufacturing company with 51-200 employees
Real User
Top 20
Nice for monitoring with good templates and good integration capabilities
Pros and Cons
  • "The solution allows for good integration with other products."
  • "There is a bit of a learning curve during installation."

What is our primary use case?

We are using the solution for network monitoring for all of our appliances and devices as well as servers and switches. 

What is most valuable?

The solution offers a lot of templates, so you can find a template easily that will suit your needs.

There are a lot of graphs that are really useful. 

Once it's installed and working, it's very nice for monitoring.

The solution allows for good integration with other products.

It is stable. 

What needs improvement?

There is a bit of a learning curve during installation.

Support could be better. 

What do I think about the stability of the solution?

It's quite stable. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable. However, if there are problems inside your host operating system, it may have an effect on the stability of Zabbix. 

What do I think about the scalability of the solution?

I don't really have experience with big networks. I can't speak to the overall scalability. 

How are customer service and support?

Support needs improvement. If you pay for it, it's fine. However, when you do not pay for support, you'll need to find answers to your questions by yourself. 

Which solution did I use previously and why did I switch?

I do not have experience with other products. 

How was the initial setup?

The solution is pretty straightforward to set up. It's not complex at all. I'd rate the ease of setup eight out of ten overall. There may be a bit of a learning curve, however, once you understand the solution, the setup goes smoothly. When you are new, if you make a mistake, you have to redo something. It's better to set up a virtual machine so you can take a snapshot.

What's my experience with pricing, setup cost, and licensing?

You do have to pay for support. 

What other advice do I have?

I'd rate the product nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Patrice Delavictoire - PeerSpot reviewer
Managing Partner at a tech services company with 51-200 employees
Real User
We can fix issues with our network before they become serious problems
Pros and Cons
  • "I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."
  • "Zabbix is powerful, but it is difficult to understand initially. There are many things that can be improved, but we might not be using Zabbix to its fullest extent. The software has more features than we need."

What is our primary use case?

We use Zabbix to monitor the configuration and usage of devices on the network, including switches and printers. 

How has it helped my organization?

Zabbix alerts us about problems on the system, including damage to the hardware or network connectivity issues.

What is most valuable?

I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems.

What needs improvement?

Zabbix is powerful, but it is difficult to understand initially. There are many things that can be improved, but we might not be using Zabbix to its fullest extent. The software has more features than we need.

For example, Zabbix can be used for a company monitoring solutions by many vendors. We have only one site and one company, so we can't improve all the possibilities of the software.

Zabbix could add some more cybersecurity features. It isn't the same thing because network monitoring isn't the same as security. Still, it could include something like a VPN or firewall with the solution. It's a free software tool traditionally used for monitoring. 

For how long have I used the solution?

I have been using Zabbix for around one year.

What do I think about the stability of the solution?

Zabbix is highly stable.

What do I think about the scalability of the solution?

I rate six out of 10 for scalability.

How are customer service and support?

We don't use technical support. We rely on the documentation. 

Which solution did I use previously and why did I switch?

We previously used Centreon, another open-source solution, about four years ago. I wasn't used to this kind of software, but now I can understand them a little bit better.

How was the initial setup?

I rate Zabbix five out of 10 for ease of setup. It takes about two weeks to deploy. We have many people working from home, which creates some difficulties. Sometimes, people left materials at home when they work at the office, and we didn't have the time to install all the components. That's why it took time.

What was our ROI?

We saved time one equipment intervention, preventing service outages. We had the information about network blackouts before they happened, so we could save our company by changing equipment before we experienced downtime. 

What's my experience with pricing, setup cost, and licensing?

Zabbix is an open-source solution, and there aren't any additional costs.

What other advice do I have?

I rate Zabbix eight out of 10. It's a good solution for everyone's needs. Maybe same users that we have, few users for the moment because we don't have a very big important network. I think that Centreon is better, but maybe easier than the subjects to use. This is maybe the best solution for small entities.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Zabbix Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Zabbix Report and get advice and tips from experienced pros sharing their opinions.