Try our new research platform with insights from 80,000+ expert users
Tchidat Linda - PeerSpot reviewer
Engineer of Telecommunication at Gold Telecom
Real User
Top 5
Improved design, easy to learn, and open-sourced
Pros and Cons
  • "The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."
  • "When using this solution in enterprise monitoring, you are able to see that there are some issues with equipment that could be causing a problem. Sometimes you want to make a root command that you do not want to be executed automatically. What we have tried to do is open an SSH session directly from the solution's interface but it is not possible."

What is our primary use case?

I use the solution for network monitoring. When I was in engineering school I used this solution and I found it really good. I wanted to bring the functionality of this solution to my community to show the engineers in my enterprise. There is not a lot of understanding of network monitoring and I am hoping to bring to them my knowledge. 

What is most valuable?

The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white. If you are a new user it is very simple, you do not need to be highly technical to use it. You can rapidly learn how to use this solution.

What needs improvement?

When using this solution in enterprise monitoring, you are able to see that there are some issues with equipment that could be causing a problem. Sometimes you want to make a root command that you do not want to be executed automatically. What we have tried to do is open an SSH session directly from the solution's interface but it is not possible. I have heard from others that there are scripts that can manage this task easily but I have not figured it out. In the area of the solution where you write the command, it is not very user-friendly and could be improved. We want the ability to write commands and execute them manually.

Additionally, I would like the ability to be able to have network mapping for this solution. I use network mapping to monitor networks and there are not very many tools that are able to do it or if there is a tool, it is not easy.

The color scheme of the interface could improve by allowing more variations or user customization.

For how long have I used the solution?

I have been using the solution for four years.

Buyer's Guide
Zabbix
December 2024
Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,158 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

We have approximately 10 people using the solution in my company.

Which solution did I use previously and why did I switch?

In my community, we were previously using Nagios and Cacti.

What's my experience with pricing, setup cost, and licensing?

The solution is free. However, many open-sourced tools start out free but eventually start charging, I hope this solution stays free. 

What other advice do I have?

I rate Zabbix an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Technical Consultant at CIBER
Real User
Proactive troubleshooting and has good integration with other tools
Pros and Cons
  • "We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."
  • "I would like to see a more flexible mobile client, and better HA out of the box."

What is our primary use case?

We - msp - use this solution for enterprise-wide monitoring and alerting for network devices, appliances, Linux, Windows, Exadata, ODAs, Oracle, PostgreSQL, SQL Server, and MySQL databases.

How has it helped my organization?

We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix. Zabbix gives us a single point of truth.

What is most valuable?

The most valuable features are the low-level discovery, auto registration, host discovery, integration with other tools, and the zbxdb plugin for database monitoring

Very good templates

What needs improvement?

I would like to see a more flexible mobile client, and better HA out of the box.

It would also be very interesting to have a GUI on the proxy server[s]

For how long have I used the solution?

I have been using this solution for eight years.

What do I think about the stability of the solution?

Stability of the product (servers and agents) was one of the key factors we checked. The agents normally have a low footprint and are very resource friendly.

What do I think about the scalability of the solution?

Especially when using postgres with the timescaleDB option, the performance improved a lot because data deletion is now done by dropping partitions, which saves lot's of database time. We are confident that zabbix kan keep working for us while we grow. In the end, the bottle neck will be the database but we see a lot of options to stretch this.

How are customer service and technical support?

Zabbix support works through various channels and works responsive. We are also very glad with the community support where we also share our experiences. Currently there is an active community in Telegram https://t.me/ZabbixTech

Which solution did I use previously and why did I switch?

Earlier we used all kinds of other tools, all for a part of the stack. Oracle enterprise manager for oracle databases, PEM for postgres databases, SCOM for Windows, prtg for network, appman for applications. This required to run and maintain all those tools .... Now consolidating to 1 saves a lot of time and gives a single point of truth.

How was the initial setup?

The initial setup is easy. Making it completely HA required some work but if you are familiar with the redhat tools it is not hard.

What about the implementation team?

We implemented the zabbix solution our selves. A team consisting of a Linux admin and a postgres dba that both know Linux and zabbix setup the infra structure. The other teams gave input for their metrics, thresholds and views.

What was our ROI?

Combined with the other tools that we phased out the ROI will be within 1 year. One of the things we save a lot of money on is the replacement of SMS by an other notification service.

What's my experience with pricing, setup cost, and licensing?

Make a POC, start simple and let it grow. The servers are created with good performance by design. Memory for the caching, both on the database as on the zabbix server are important. As database backend choose postgres with timescaleDB. This save many hours housekeeping processing. For proxies, sqlite will do nicely. Involve a dba for the database setup.

Which other solutions did I evaluate?

We checked the above mentioned options. Zabbix came out as a winner. Simple, good web application, no need for fat clients which makes maintenance simpler. Zabbix does not have the nicest GUI, compared with some above but it is certainly acceptable, especially when pricing is taking into account. Especially with the postgres database in combination with the timescaleDB options is has an excellent performance. It has a clean database design and handling.

If state of the art reporting is important, integrate with grafana. It can be done via the api and directly on the zabbix database.

What other advice do I have?

If performance and scalability is important, use postgres with timescaleDB as database backend. This wins hands down compared to mysql.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Faustine Chisasa - PeerSpot reviewer
Faustine ChisasaSystem Administrator at TZ Telecom Ltd.
Top 5LeaderboardReal User

I am pleased to see what other tools you have used before switching to Zabbix, out of those I have only used PRTG and I see Zabbix as a better option by far.

Buyer's Guide
Zabbix
December 2024
Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,158 professionals have used our research since 2012.
reviewer1195575 - PeerSpot reviewer
Managing Director at a tech services company with 1-10 employees
Real User
A free enterprise monitoring solution
Pros and Cons
  • "It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."
  • "Zabbix technical support is sold separately."

What is our primary use case?

The primary use case is the cost. Typically speaking, our customers have a plethora of tools and they find it very difficult to manage their business services with a selection of tools. In most cases, they're able to replace all of their tools with one — Zabbix. 

We counsel groups and we recommend using Zabbix — we're a reseller.

We focus on Zabbix. When a customer needs it integrated with Microsoft, or ServiceNow, or other solutions, then we help them out from a consulting perspective. We focus on and we recommend Zabbix. Which is an enterprise monitoring solution.

I take care of sales and marketing.

If the customer requires integration, then there are easy ways of integrating Zabbix with JIRA, ServiceNow, ITSM, and all other sorts of different solutions.

What is most valuable?

The most valuable aspect of this solution is the fact that it is enterprise-level, scalable, and free.

Just being free isn't enough, obviously. You have to be able to respond to a considerable number of enterprise requirements and be secure. Security is part of the enterprise requirements. The fact that Zabbix can offer those things, and it's free, is why our customers choose it.

What needs improvement?

When our customers don't choose to go with Zabbix, it's usually been because they're looking for a solution that also contains mainstream AI, AIOps, if you wish. AIOps is a fully noted marketing buzzword, which can mean all sorts of things for different people. When I use that term, I'm talking about the requirement to analyze in-depth enterprise data. Zabbix is not an analytics platform.

We've never had any issue at all integrating Zabbix with any of the existing enterprise tools, whether it be ITSM, JIRA, or an analytics tool like Splunk — it's never been an issue. Their design team does a very good job allowing people to get access to the Zabbix database and to the Zabbix Schema, which defines the data that's stored in.

In the latest version, which is just about to be deployed, they are adding the capability of doing APM (Application Performance Monitoring). That's a feature that has currently been lacking — we'll have to see how it goes.

For how long have I used the solution?

I have been using Zabbix for one year.

What do I think about the scalability of the solution?

It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix. We've seen customers (not our customers) that have got huge implementations of millions of objects which are being managed. We've never had any issues with scalability.

How are customer service and technical support?

Zabbix is not a licensed software. People don't buy licenses for Zabbix. Technically, we are a reseller. So what is it that we resell from Zabbix? The answer is their service. Either their contractual support, their annuity based support, or their technical support. We can get them involved in certain implementations if the customer requirements require that.

Zabbix technical support is sold separately.

How was the initial setup?

The initial setup is straightforward. It's a powerful tool; it's applicable to many different domains, through networks, through infrastructure, through applications, through containers, virtual resources, and cloud-based applications — it can be applied to all of them. The initial implementation is usually something we never have an issue with. It's a very easy-to-download package. Implementation requires experience. Deploying Zabbix is very easy, but if you don't know what you're doing, you can make an awful mess. That's where and why we offer our consultancy — to help people to make sure that they don't end up with petabytes of monitoring information on the first day. Which of course no one has any time to go through and handle. 

What other advice do I have?

Speak to a Zabbix expert before you get started because there are so many options in terms of architecture for deployment that you really need to understand relating to how Zabbix can give you those options and why they're useful. Options might include encryption or distributed architecture, so delegating monitoring responsibilities close to the objects that have been managed using proxies is a good idea. There are choices to be made so if you don't know the product and you are speaking to someone who does, then listen, because they can advise you properly to get the best benefit out of the software. Zabbix is a free package, you're not paying for any licensed software; the expense of Zabbix over time is related to how it's deployed and used. If you don't deploy it right, then you'll spend more time fixing your mistakes than actually using the software.

On a scale from one to ten, I would give Zabbix a rating of eight.

I am not giving them a higher rating because they don't have analytics. They're getting there. They're becoming more and more proactive. They just added something which was very important called 'application performance monitoring'. From an enterprise perspective, they still lack the analytics capabilities, but that's not necessarily an issue unless you're looking to choose one tool that does everything.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user1339749 - PeerSpot reviewer
Consultant at a tech services company with 51-200 employees
Consultant
Scales well, provides good visibility, and the alarm monitoring is helpful
Pros and Cons
  • "The most valuable feature is the alert and alarm monitoring."
  • "If Zabbix had a better dashboard then it would be nice."

What is our primary use case?

I was using Zabbix as a monitoring tool at my previous job, although I have left that company and am no longer using this type of product. We were using it for monitoring routers and a few thousand other devices. We had visibility as to their status.

What is most valuable?

The most valuable feature is the alert and alarm monitoring.

What needs improvement?

If Zabbix had a better dashboard then it would be nice.

For how long have I used the solution?

I had been working with Zabbix for three years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

We had between 20 and 30 users and more than 2,000 devices.

How are customer service and technical support?

I have not personally been in contact with technical support.

Which solution did I use previously and why did I switch?

Prior to using Zabbix, we used Nagios. We switched because it became unstable and clumsy when we grew to have more than 2,000 devices. Zabbix was much better in terms of scalability.

How was the initial setup?

I don't recall all of the details related to the initial setup, although I remember that it was not quite easy. We had to conduct quite a few searches on Google during the process in order to properly understand how to install it. If I remember correctly, there were a couple of errors.

What about the implementation team?

We had two engineers who were responsible for maintenance.

What other advice do I have?

Overall, I think that Zabbix is an awesome tool and I would use it again, rather than another one. For us, Nagios was a disaster and Zabbix was the savior. We didn't require any functionality that it didn't already have. My only complaint is that the dashboard needs to be improved.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user901191 - PeerSpot reviewer
Assistant Manager at a comms service provider with 1,001-5,000 employees
Real User
We use it to monitor and manage our servers
Pros and Cons
  • "Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold."
  • "We use it to monitor and manage our servers."
  • "I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."

What is our primary use case?

We have a lot of servers (about 10,000). We monitor and manage them using Zabbix.

How has it helped my organization?

It has rich functions.

What is most valuable?

The financial setting is the most valuable feature, since Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold.

What needs improvement?

I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Performance is really stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

We don't use technical support. We have a contract, but we don't use it because there are not many problems.

Which solution did I use previously and why did I switch?

We switched from our previous solution because of cost.

How was the initial setup?

I installed Zabbix, and it was easy.

What was our ROI?

It is free, which allows us to reduce costs.

Which other solutions did I evaluate?

Our choices were Geneos, Nagios, Zabbix, Centreon, and Cacti. We chose Zabbix because we did a proof of concept, and Zabbix was the best. It had the richest functions, and it was free.

What other advice do I have?

I would rate this solution as a 10 out of 10. It is the best product. I really love Zabbix because it has a lot of functions and works well. My advice is to use Zabbix.

When selecting a vendor, the number of customers is very important along with the price.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Consulting System Engineer at ENEA
Real User
We value the auto-host discovery, template import, and bulk import/export features.
Pros and Cons
  • "We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host."
  • "We had some scalability issues with a large number of nodes."

What is most valuable?

We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host.

How has it helped my organization?

We operate an HPC cluster. On several occasions, the datacenter(s) counted above 1000 hosts. An easily scalable solution is most valued against other solutions which are simpler to operate and have a smoother learning curve, such as Nagios.

The design of Zabbix allows the user to change metrics and check on the server side, instead of changing them on the client side, via a configuration file.

What needs improvement?

I use an older version of the product, so I cannot answer this question.

For how long have I used the solution?

We have been using the solution for seven years.

What do I think about the stability of the solution?

The underlying database needs proper tuning and maintenance to avoid table fragmentation.

What do I think about the scalability of the solution?

We had some scalability issues with a large number of nodes. It was as if the underlying relational database is on the same machine and has fragmented tables. The server CPU could ramp up to 100% and the metrics are not refreshed properly.

Which solution did I use previously and why did I switch?

We switched in order to get the benefit of the ability to redefine metrics server-side, nested templates, and the really powerful graphs available at the time.

How was the initial setup?

The initial setup was really straightforward. However, as soon as you reach 100 monitored clients, the default MySQL configuration doesn't scale up. I'm sure that a newer Zabbix version relies on better backend solutions for data storage.

What's my experience with pricing, setup cost, and licensing?

It's free software released under the GNU/GPL license.

Which other solutions did I evaluate?

We evaluated Nagios.

What other advice do I have?

It is unnecessary if you have below 100 hosts. Otherwise, it's a great tool, with a nice web interface.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1597890 - PeerSpot reviewer
Chief Security Officer at a tech services company with 11-50 employees
Real User
Top 10
Create custom metrics, flexibility to view and log the data history, and extremely stable
Pros and Cons
  • "The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature."
  • "Zabbix can use better documentation and support for troubleshooting."

What is our primary use case?

We use Zabbix to monitor our physical, virtual, and network infrastructure.

How has it helped my organization?

Zabbix is our primary infrastructure monitoring and alerting tool. Thanks to Zabbix metrics we are not just notified of failures, but we have enough data for preventive maintenance optimization and capacity planning of our compute infrastructure.

What is most valuable?

The low-level discovery feature that lets us auto-configure the monitoring for various systems is a valuable feature.

The option for multiple monitoring protocols - we are using the native agent and SNMP - is valuable.

The flexibility to view and log the data history is valuable.

We can create custom metrics easily using the Zabbix sender utility. 

What needs improvement?

The quality of the templates (typically offered by third parties) is often poor, and they contain bugs. I encourage the Zabbix users to understand the template structure to be able to improve them.

The setup process for certain integrations can be challenging and there is potential for them to be improved or at least better documented.

The creation of custom metrics could be simplified.

Zabbix can use better documentation and support for troubleshooting.

For how long have I used the solution?

I have been using Zabbix for two years.

What do I think about the stability of the solution?

Zabbix is very stable.

What do I think about the scalability of the solution?

Zabbix meets our needs well for our small infrastructure of about 40 physical and 60 virtual systems.

How are customer service and support?

We only used the product documentation, which could be better.

Which solution did I use previously and why did I switch?

Zabbix was our first choice for infrastructure monitoring. We are using Prometheus/Grafana stack for metrics from other environments.

How was the initial setup?

The setup process has a steep learning curve. The documentation provided lacks detail, and I encountered some difficulties during the integration steps. It took me a few hours to set up the database.

What about the implementation team?

We implemented Zabbix ourselves. We are an experienced IT team, though.

What's my experience with pricing, setup cost, and licensing?

Zabbix is free, open source software. 

What other advice do I have?

I give Zabbix an eight out of ten.

Choose the templates to use carefully. Get to know the Zabbix templates and be prepared to modify/fix them because the templates available from the Internet are often buggy or incomplete.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Président / Directeur des services informatiques at Atig network
Real User
Fast, lightweight, and easy to install
Pros and Cons
  • "The basic setup is very easy."
  • "I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana."

What is our primary use case?

I use Zabbix on my Raspberry Pi and it is set up to monitor our network. We are testing it at the moment to see how it responds to our network, which includes laptops and workstations.

I have not gone into great detail with the product, although I expect to be doing that within the next months.

What is most valuable?

It is not hard to integrate.

What needs improvement?

I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana. 

For how long have I used the solution?

I have been using Zabbix for the past year.

What do I think about the stability of the solution?

The stability is okay, although, at this point, I'm only using it on a Raspberry Pi. I need to set it on a higher level server to see exactly how it responds on the network and how to deal with it. In this testing phase, it is stable, but when I'm ready to put it live into production then we will see how it reacts.

What do I think about the scalability of the solution?

I haven't tried to scale it, yet. I am the only one using it because I'm performing the testing.

How are customer service and technical support?

I have not been in contact with technical support.

How was the initial setup?

The basic setup is very easy. I installed it in a Raspberry Pi with a Linux version. It took perhaps 20 minutes to install, at the most.

What other advice do I have?

This is a product I can recommend to others.

Overall, I think that this is a great tool, although I need to spend more time with it to see exactly what the different features are, and how I can use it to implement my network better. There are a few glitches that need to be fixed, such as making the plugins easier to install.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Zabbix Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Zabbix Report and get advice and tips from experienced pros sharing their opinions.