We mainly use it for server monitoring, like checking how much storage is available. For network devices, we use PRTG.
Tech Specialist at a tech services company with 51-200 employees
An easy-to-scale server monitoring solution that needs some improvement with stability and configuration
Pros and Cons
- "The most valuable feature is that it provides network segregation for server monitoring."
- "Zabbix is not easy to configure, and upgrading is also an issue."
What is our primary use case?
What is most valuable?
The most valuable feature is that it provides network segregation for server monitoring. The server selection is easy to use in Zabbix in comparison to PRTG. We want to move the Zabbix servers into PRTG. We use PRTG for network devices and Zabbix for server segregation for the initial days.
What needs improvement?
Zabbix is not easy to configure, and upgrading is also an issue. But for PRTG devices, we can configure it on our own within half an hour. Besides, Zabbix is not easy to understand. The interface we need to check and what steps are to be taken to do so needs clarification. The new joiners need help learning to utilize it as they need to check the steps individually. Also, there were graphs in the earlier version, but the present version has blocks and no graphs.
For how long have I used the solution?
I have been using this solution for four to five years.
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What do I think about the stability of the solution?
There are some glitches with the stability. Currently, 30 servers are using it.
What do I think about the scalability of the solution?
It is easy to scale. It will have a few comments, and after running that, it will install. I would give it a seven out of ten.
How was the initial setup?
The initial setup of Zabbix is complex as it is installed on Linux machines. Besides, every package has to be installed individually. Even if one package is missing, it will not be installed. So everything needs to be checked. It's too much of a headache. The solution got deployed on the cloud.
What's my experience with pricing, setup cost, and licensing?
My company makes payments to Zabbix regularly, but I am not sure.
What other advice do I have?
I will rate this solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Maintenance Engineer at a tech services company with 10,001+ employees
Helpful documentation, single interface, but lacking performance
Pros and Cons
- "The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."
- "Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."
What is our primary use case?
I use Zabbix for monitoring. For example, monitoring networks and applications.
How has it helped my organization?
The solution has been proactive in altering while monitoring which has been helpful.
What is most valuable?
The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring.
What needs improvement?
Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage.
In the solution's next release, customizing scripts could be easier and API interactions could be better. If they would allow larger data metrics on one chart would be helpful.
For how long have I used the solution?
I have been using Zabbix for approximately four years.
What do I think about the stability of the solution?
The stability of Zabbix has been good.
What do I think about the scalability of the solution?
We have approximately 300 network devices being monitored, including data center monitoring. Additionally, we monitor servers by different performance metrics and services.
Old versions of the solution do not scale well. We only had one master server and we had to switch off and turn on other features to allow scalability. It was not easy.
How are customer service and support?
I have not used any support for the solution.
How was the initial setup?
The initial setup of Zabbix is of a medium level of difficulty. The documentation is beneficial.
For a middle-sized integration of the solution of approximately 100 hosts, it can take one to two months to do all the necessary layers.
What's my experience with pricing, setup cost, and licensing?
This solution is open-source and free to use.
What other advice do I have?
The solution has quick integration, templating, mapping, and monitoring.
I rate Zabbix a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Zabbix
October 2024
Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Support Engineer at a manufacturing company with 51-200 employees
Nice for monitoring with good templates and good integration capabilities
Pros and Cons
- "The solution allows for good integration with other products."
- "There is a bit of a learning curve during installation."
What is our primary use case?
We are using the solution for network monitoring for all of our appliances and devices as well as servers and switches.
What is most valuable?
The solution offers a lot of templates, so you can find a template easily that will suit your needs.
There are a lot of graphs that are really useful.
Once it's installed and working, it's very nice for monitoring.
The solution allows for good integration with other products.
It is stable.
What needs improvement?
There is a bit of a learning curve during installation.
Support could be better.
What do I think about the stability of the solution?
It's quite stable. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable. However, if there are problems inside your host operating system, it may have an effect on the stability of Zabbix.
What do I think about the scalability of the solution?
I don't really have experience with big networks. I can't speak to the overall scalability.
How are customer service and support?
Support needs improvement. If you pay for it, it's fine. However, when you do not pay for support, you'll need to find answers to your questions by yourself.
Which solution did I use previously and why did I switch?
I do not have experience with other products.
How was the initial setup?
The solution is pretty straightforward to set up. It's not complex at all. I'd rate the ease of setup eight out of ten overall. There may be a bit of a learning curve, however, once you understand the solution, the setup goes smoothly. When you are new, if you make a mistake, you have to redo something. It's better to set up a virtual machine so you can take a snapshot.
What's my experience with pricing, setup cost, and licensing?
You do have to pay for support.
What other advice do I have?
I'd rate the product nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Contractor at a tech services company with 10,001+ employees
Good documentation, easy to set up, and the trigger dependency feature is helpful
Pros and Cons
- "Zabbix has a roadmap and they are continuously and frequently adding new features."
- "The reports are not great and should be improved."
What is our primary use case?
We are a solution provider and Zabbix is one of the products that we implement for our clients. I am the senior consultant for Zabbix in my organization.
The use cases are pretty basic. They include memory and disk monitoring, database monitoring, log file monitoring, and application monitoring.
What is most valuable?
The most valuable feature is the trigger dependencies.
The documentation is good.
Zabbix has a roadmap and they are continuously and frequently adding new features. Most of the features are good.
What needs improvement?
The reports are not great and should be improved. In other tools, we can schedule reports and fetch them. However, with Zabbix, we cannot export reports. It is possible to export some of the data but our monthly reports, including those for performance and availability, cannot be exported.
This product is not highly available by default. I have read that in the next major version, 6.0, they are planning to do that for the proxies.
For how long have I used the solution?
I have been working with Zabbix for between three and four years.
What do I think about the stability of the solution?
This is a very stable product.
What do I think about the scalability of the solution?
This solution is scalable and I have no issues with it in that regard. We have five to six people that use it. They primarily do admin work.
There are two or three who architect and design solutions. We add and manage servers, as well as perform maintenance.
How are customer service and support?
We do not have a Zabbix technical support subscription. We manage it ourselves.
The blogs that are available online are okay.
Which solution did I use previously and why did I switch?
There are a few problems but if they fix them, then Zabbix is a very good tool compared to others. This includes tools that you have to pay for.
How was the initial setup?
The initial setup for the Zabbix server is pretty straightforward.
Initially, it was just a single node, so the deployment didn't take long.
What's my experience with pricing, setup cost, and licensing?
This is an open-source solution that can be used free of charge. Support is something that you have to pay extra for.
What other advice do I have?
My advice for anybody who is implementing Zabbix is to read the documentation and go through the use cases before beginning the implementation. Many use cases are available online.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Responsible Infrastructure and Production at Oasis SmartSim
Open-source, easy to implement, and the dashboard is customizable
Pros and Cons
- "Zabbix is very easy to implement."
- "If you want to use all of the features then you have to pay a licensing fee."
What is our primary use case?
We have two Zabbix servers, deployed locally and in our New York datacenter, and we use them for monitoring traffic. It is an order processing system and we need to schedule and monitor our infrastructure.
What is most valuable?
Zabbix is very easy to implement.
The interface is customizable, so we can create the dashboard that we need.
What needs improvement?
We need to set it up step by step in order to ensure that it is stable and works properly.
If you want to use all of the features then you have to pay a licensing fee.
For how long have I used the solution?
I have been using Zabbix for approximately one year.
What do I think about the stability of the solution?
We use Zabbix on a daily basis and we haven't had any issues with stability.
What do I think about the scalability of the solution?
We have not needed to expand it because our infrastructure is very small. It includes a server and some VMs.
How are customer service and technical support?
When we have a problem, we search the web site for how to resolve it. We have never had an issue that necessitated contacting technical support.
Which solution did I use previously and why did I switch?
In my last job, I worked with Nagios. I found that Zabbix is a good system for monitoring and it is easier to implement, and it is also less expensive.
How was the initial setup?
The initial setup is easy to do. It involves implementing agents in the server, but it is not difficult.
What about the implementation team?
We implemented it with our in-house team that is also responsible for maintenance. This includes updates to the product. There is a team of three administrators who manage it.
What's my experience with pricing, setup cost, and licensing?
Zabbix is free but if you use it in production then you have to pay for it. It is not expensive if you compare it to something like the Amazon monitoring system.
Also, it is an open-source product, although some features are available at an extra cost.
What other advice do I have?
Overall, this is a great tool and I recommend it.
I would rate this solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Scientist at ISRO Telemetry Tracking and Command Network
Monitors our network and had an easy initial setup process
Pros and Cons
- "The calculations part is the most valuable."
- "Improvement is needed as per customer requirements."
What is our primary use case?
We use the solution for network monitoring and status monitoring.
What is most valuable?
The calculations part is the most valuable.
What needs improvement?
Improvement is needed as per customer requirements.
For how long have I used the solution?
I have been using Zabbix for some time.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
The scalability is nine out of ten. It is recommended for medium enterprises.
How was the initial setup?
The initial setup is straightforward. The deployment takes two to three years.
What other advice do I have?
Overall, I would rate the solution a nine point five out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 16, 2024
Flag as inappropriateSystem Administrator at TZ Telecom Ltd.
Powerful, scalable, flexible for different use cases, highly customizable, supports multitenancy, and has a powerful API for integration with other related products
Pros and Cons
- "It has an intuitive UI with beautiful graphs and customizable maps."
- "The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues."
What is our primary use case?
As a network services provider we use Zabbix to monitor network infrastructure and customer services. I have also set instances for a number of government institutions to monitor their entire ICT Infrastructure. I will focus on the largest instances, the service provider use cases.
I used Zabbix to monitor network devices, servers, databases, virtual machines, services and applications. For the network services provider, I run an instance for our internal infrastructure and another instance for monitoring our customer services so they can have access to monitor the state and status of their services, SLA, view utilization graphs on demand or in real time and produce needed reports and also receive alerts when problems happen
We could easily monitor anything on our infrastructure and customer services using Zabbix as a consolidated solution for all the network infrastructure and customer services monitoring needs , as Zabbix is highly flexible and customizable to fit the specific needs of organizations.
How has it helped my organization?
Zabbix has greatly improved operations and maintenance by helping management and technical teams be more proactive. They can easily spot problems or undesired states on the infrastructure or customer services
With the Zabbix out-of-box multitenancy support, customers can have restricted access to their service utilizations and other operational data in real time or on demand. The feedback from customers shows they are very happy and they appreciate how easy it is to learn using it.
Time to work on issues is greatly reduced, as Zabbix provides powerful alerts and details into what is happening in our network. Issues that could take weeks to resolve can now easily be spotted in a few minutes as all essential metrics for all devices are monitored in real time.
Zabbix fits well with the multi-vendor environment and it has a lot of out-of-box templates that can be customized to fit our needs.
We can easily provide infrastructure status reports with Zabbix. We can produce reports even for old devices that were not properly and consistently monitored since they were installed.
What is most valuable?
Zabbix is highly customizable and flexible, which makes it easy to have all our monitoring needs accommodated. Many elements like auto-discovery, dashboards, templates, graphs, maps, metrics, SLA's can easily be customized to fit specific needs
Zabbix has a powerful API that support integration with third party software, automation and creating new applications. It can be easily integrated with other tools as a data ingest, processing or visualization platform. The API allows for utilizing better software in specific areas that Zabbix may be lacking like Grafana which allows for more customizable dashboards.
Auto Discovery and Custom Actions are greatly helpful in doing mass discovery, the grouping of hosts, and templates association. The flexibility in setting discovery rules and actions is really helpful for complicated use cases.
Multi-tenancy support which a result of granular use roles, automatic actions, tags, and host grouping. User permissions can be limited to specific sections, services, applications, device groups, access level etc. This has proven to be very helpful for our customer's services monitoring instance.
Out-of-box templates that are customizable, can be changed or modified to suit specific use cases. Additional items can be added to these templates and more filtering or pre-processing rules can be specified in these templates
It has an intuitive UI with beautiful graphs and customizable maps. Although more powerful solutions can be used, Zabbix caters for all our needs in that area as it provides the flexibility we need.
Zabbix provides regular updates and a clear and timed roadmap. Very helpful as our c company can see whether expectations will be taken care in coming releases of the software.
What needs improvement?
Although Zabbix is great, the documentation is a bit lacking. The documentation gets a bit messy between versions and is not too detailed, the learning curve is steep and can be difficult for first-timers, especially when they run into issues.
Zabbix depends on other open-source projects, so it would be a good idea to add more information on fine-tuning a Zabbix instance especially the essential details when working with specific choices of OS, database, webserver etc. I had to do most of the things with limited resources in the fine-tuning of the database, OS, and other packages. Although not entirely a Zabbix issue it is a good idea to provide guidance on the basics.
Automatic maps. It would be great if Zabbix could create automatic topology maps using discovery protocols like LLDP or CDP.
Automatic Updates of host templates. It would save a lot of time if that could be done with new releases while keeping personal configurations intact.
Out of box high availability setting for all sections of Zabbix
For how long have I used the solution?
I have been using Zabbix for four years
What do I think about the stability of the solution?
This is a very stable solution. It is a low maintenance solution and if finetuned and optimized properly can handle a heavy workload with minimum resources.
What do I think about the scalability of the solution?
This product is highly scalable. HA and redundancy can be set for database, proxy and front-end.
How are customer service and support?
Zabbix experts provide great ideas on the open-source forums for the products. The Zabbix community, including the CEO and the technical experts, are friendly. Since they are doing great with the community, I am confident they are doing great with their optional Technical Support which we have not subscribed to.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I had used other solutions before but the licensing was too expensive for our company and still, other solutions were limited because we have a multi-vendor environment.
How was the initial setup?
The setup is a bit complex but can be done with the right skills. More important than the initial setup is optimization and finetuning which requires multiple skills.
What about the implementation team?
We implemented it in-house. I primarily worked on the database, Zabbix server, Zabbix proxy, frontend and other server side stuff. I also prepared agent and SNMP configuration scripts for other Engineers to implement on network devices and servers.
What was our ROI?
I can confidently say that our ROI is 100%.
What's my experience with pricing, setup cost, and licensing?
Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed.
Zabbix provides support although we have not subscribed to the support. We implemented the instances on our own and we also operate and maintain them on our own.
Which other solutions did I evaluate?
We had to evaluate several options including SolarWinds NPM, PRTG, OpenNMS, Cacti, Nagios, and Zenoss Core. We used Huawei U2000, Cisco Prime and PRTG for some devices before we switched to Zabbix.
What other advice do I have?
Overall, Zabbix is a great product. I have been using it for almost two years, and I am very happy with it.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager, Network Administration at a consumer goods company with 11-50 employees
Excellent open-source performance monitoring tool that uses few resources
Pros and Cons
- "Zabbix is an excellent performance monitoring tool."
- "The integration of the product is not so easy, especially when it comes to the application database."
What is our primary use case?
Zabbix is used for monitoring infrastructure, including networks and servers. It is used for monitoring the performance of each device. It can also be used for application monitoring, but the integration is not easy.
What is most valuable?
Zabbix is an excellent performance monitoring tool. It's an open-source tool, and it's free to use. You don't need to pay anything, and it uses little resources. You can use Zabbix if you have a small infrastructure and not a critical one.
What needs improvement?
The integration of the product is not so easy, especially when it comes to the application database. Finding customized agents for each product needs some deep understanding. They also don't have a license for the product, but you can purchase a support contract they provide.
Unlike NETSCOUT, Zabbix lacks the capability to work purely on packets, drill down on root causes and monitor any infrastructure regardless of the vendor.
For how long have I used the solution?
We have been using Zabbix for one year.
What do I think about the stability of the solution?
The product is stable, and it is a very good product.
What do I think about the scalability of the solution?
Approximately 10 to 15 people are using the solution in our company.
What's my experience with pricing, setup cost, and licensing?
Zabbix is an open-source tool, and it's free to use.
What other advice do I have?
Zabbix is a really good tool because it is an open-source tool.
In the future, we might consider using products like NETSCOUT, capable of root cause analysis, which works at the pocket level and can give us some insights into our overall infrastructure.
Overall, I rate Zabbix an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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- UIM OnPrem - SaaS
Hi,
Can you clarify what you mean with "Zabbix is free but if you use it in production then you have to pay
for it. It is not expensive if you compare it to something like the
Amazon monitoring system. Also, it is an open-source product, although some features are available at an extra cost."
Apologies for being so blunt, but Zabbix is TOTALLY open-source. There are no additional fees for licensing or additional features.