Zabbix Reviews

This software is the most powerfull monitoring tool that I know. Actually since 2005, when I started to work with ZABBIX, this software keeps growing and growing. Each new version ZABBIX SIA company (who maintain this software) delivers improvements and new features that help IT professionals to take care of their infrastructure. Some of the main features:

• Automated network discover (ICs, servers, switches, routers, etc)
• Automated item/metric discovery (partitions, network interfaces, users, databases, virtualhosts, etc)
• Flexibility to 'learn' things (is trivial to extend ZABBIX features)
• All things (historical data, configuration, etc) are in database
• Automated inventory hosts (hardware and software)
• Web monitoring (a robot to check websites)

ZABBIX is a 'all-in-on' monitoring solution. We don't need any other monitoring tool since we use ZABBIX.

Actually we are ZABBIX partners (premium and training) to Brazil and LatAm and our goal is to help other companies using ZABBIX.

I think ZABBIX needs improved report functions. Since ZABBIX version 1.8 we are using the ZABBIX API to integrate ZABBIX data with others tools (Pentaho, QlikView, etc.) when ZABBIX built-in reports are not enough.

I've been using ZABBIX since 2005.

None.

None.

In some scenarios/projects we need to adjust ZABBIX components (agents, proxies, nodes, GUI, database, etc) in line with each one. What I mean is that we need to know ZABBIX and also know the customer's environment to have a successful deployment without stability and scalability issues.

Customer Service: ZABBIX SIA has almost 70 partners around the world and services are delivered in local customer languages :)Technical Support: ZABBIX SIA partners has levels (Reseller, Certified and Premium) and Premium partners are the best ones :)

Yes, we used a lot of other monitoring tools (6 at the same time with distinct functions). We switched to ZABBIX because:

• ZABBIX is a 'all-in-on' monitoring solution
• ZABBIX is 'true open source'
• ZABBIX is 'Commercial/Professional' supported
• ZABBIX has a 'centralized' approach. All things are done using the ZABBIX GUI

Its depends, if the customer environment is complex, the initial setup will be same. Here (at Unirede) the initial setups are always straightforward because we already have good expertise with ZABBIX and infrastructure areas.

In-house team.

Our setup was done with a in-house team and the costs are a 'ZABBIX Certified Specialist' to take care. But we are a ZABBIX Premium Partner and our customers choose ZABBIX (instead other commercial softwares) mainly because a ZABBIX deployment is not too expensive ;)

Of course. We need to check other oprions all the time. Some software we evaluated: Nagios, Zenoos, HypericHQ, PandoraFMS, BigBrother/Quest.

People need do a POC (Prove of Concept) to check if ZABBIX will fit in their needs. We also have a lot of blogs talking about 'Monitoring Solutions' and a lot of 'comparisons', but I think the best way to start is to choose to work with a ZABBIX Partner around the world and talk about your needs.

Primarily we are using an on-premise installation, and just now we are exploring the cloud installation. It's basically the same one. It's a pre-production and production environment. We use the on-premises for testing, and we have the one with the cloud installation also.

We are using this solution for monitoring our internal network and infrastructure in the company, and also for monitoring a couple of our customers' installations. Not only their network but also their services, and to reduce consumption.

The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly.

I would like to recommend the possibility of being integrated for the monitoring of the Micro Strategy System environment and clusters of machine Micro Services.

I have been using Zabbix for perhaps six months

This solution is stable.

It's a scalable product. We have 20 users in our organization who are using it.

We don't have any experience with technical support. We haven't had any reason to contact them because we have been able to address any issues on our side.

The initial setup was not complex. It took two hours to install.

My colleague, along with one other internal team member deployed this solution. We did not use anyone externally.

We have only just started using this solution a couple of months ago, but we plan to continue using it in the future.

I can recommend this product to others who are interested in using it.

I would rate this solution an eight out of ten.

On-premises

The solution can be used to monitor both on-premises and cloud infrastructure.

The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies.

The initial setup is very straightforward.

The NetFlow integration really could be improved upon. In general, integration with other solutions and services needs to be worked on.

The documentation could be improved. I find that it's a bit limited.

It runs on a Linux backend, and we're using it to monitor our Windows platforms. For people who are not familiar with Linux, there may be issues. You do need to have a bit of Linux knowledge before beginning, otherwise, you may have problems working with it.

We've been using the solution for two months at this point. It hasn't been a very long period of time.

The stability of the solution is good. It's reliable. There aren't glitches or bugs. It doesn't crash or freeze. We haven't had any issues.

The scalability is quite good. If you need to scale the solution up, you can do so. It's pretty straightforward. We haven't had any issues so far.

In our organization, we have about 1,600 users on the product.

We most likely will increase usage in the future.

We've used technical support in the past. They have different platforms that handle requests at different levels. The gold platform, for example, offers support but is slightly limited. 

The initial setup isn't complex at all. It was very straightforward.

In terms of deployment, it takes about a day, however, you have to add in all the other items that you're monitoring. We deployed everything and then rolled it out over the course of a couple of weeks.

I handled the implementation myself. I didn't need to solicit the help of a vendor, consultant, or integrator. 

The licensing is great on Zabbix. It's very flexible and great for various types of businesses.

We're just a customer. We don't have a business relationship with Zabbix.

I'd recommend the solution. It's easy to use and it's been quite useful. New users do have to be pretty comfortable with Linux, however, otherwise, they may have a hard time adapting to the system.

I'd rate the solution eight out of ten overall.

On-premises

The solution is primarily used for monitoring servers, printers, and network switches.

It's very easy to use and manage.

The solution is stable.

You can scale the product well.

There is a free open-source version of the solution.

I don't like to use the solution for the most part.

I get too many false positives. I get a problem one minute and then it's okay the next. That happens a lot. I hate that.

The user interface could be better.

The performance needs improvement.

I've been using the solution for six years or so. I've used the solution for a while at this point.

I don't have any issues with the stability. The performance isn't great, however. That said, it doesn't crash or freeze. There aren't really any bugs. 

The scalability is good. A company can easily expand it.

We have about five users who monitor it constantly. I no longer manage it myself. 

I've never contacted technical support. I can't speak to how helpful or responsive they are. 

I need to be able to monitor stuff and I can't monitor these things now, so I am using other products for it.

The installation happened a long time ago. I can't recall what the implementation was like in terms of if it was complete or straightforward. 

You only need one person to handle the maintenance. 

I'm using a free version. I do not pay any licensing fees.

I'm a customer and an end-user.

I'd rate the solution at a seven out of ten.

I'm not sure if I would recommend the solution. I really don't like it as it generates a lot of false information. That said, it is a good monitoring solution, for what it's worth.

On-premises

We use this solution for network and application monitoring.

The solution is open-source, easy to manage, and user-friendly making it easy for anyone to use.

Zabbix is always improving by adding more features and they have monthly announcements explaining the upcoming new features and functionality.

The automation could be improved.

In an upcoming release, there should be automated reports which we are currently doing manually. For example, if we collect a report file every day and want to send it to a moderator for review. We are expecting this feature to come out soon but it would be valuable to have now.

I have been using this solution for approximately four years.

The solution is stable. They release major updates every two or three years with the minor changes being released every six months.

The solution is scalable.

The initial setup is straightforward.

We have evaluated other solutions. 

I rate Zabbix an eight out of ten.

Low Level Discovery is imho the best feature in Zabbix. It will do some auto discovery of network devices, filesystems and snmp oid's.

If you are serious about your infrastructure then you have to know what is going on. With Zabbix we know when servers are using to much cpu, memory, disk IO, etc. Besides getting notified when something goes wrong, we are also now aware of how good our infrastructure scales, something that can save us money and frustrations.

Zabbix has it all except for predictive trending. This would be a nice extra feature. Also the SLA (it services) part can use some improvement.

I've used the product for about 2 years now, the company I work for was using it already before I joined. About a year ago I passed the Zabbix training course.

Deployment of Zabbix is easy and very straightforward. The only thing to do is install clients on your devices that you want to monitor. And even that is not always needed. It is also possible to do some checking from the server side. Also, it runs on almost every platform available on the market today.

Zabbix is written in C, developers have high standards before accepting code from the community. Zabbix itself uses little resources and is very stable.

If it scales then it is Zabbix. The only thing that can be in your way is the database and the hardware it runs on. As Zabbix uses a database you need descent hardware and a good DB if you have alot of machines to monitor with lots of items to check.

Customer Service: For us, as partner the support we get from Zabbix is great. We get answers quick and they always take our issues seriously.Technical Support: There is professional support from Zabbix SIA that can be bought. They even offer to develop custom features in Zabbix if you like. Of course there are also the Zabbix partners like the company I work for that can provide support.

Before I knew about Zabbix I was working at another company where we where using Nagios (opsview). Glad I had a chance to learn Zabbix, there is just no way to compare Zabbix. This is real time monitoring :)

Setup of Zabbix is easy. There is a great manual how to install and use it on most of the systems be it with rpm or deb or from source. It's probably the easiest open source monitoring platform to install. Also there are almost no dependencies needed that are not in the os already.

As a Zabbix partner and official trainer we of course did the setup on our own.

The product self is free there is no hidden cost or no cost for a enterprise version or some features that get disabled later. The product comes 100% free and it stays that way.

In our company we are always following the latest trends on the market so we try to follow them all as much as needed. Our preference goes mostly out to Zabbix of course.

Tweak the standard templates and make sure you don't run the DB on a virtual platform.

Zabbix is fully open-source - no paid features/versions, so you get everything for free. Great, totally free product:

• It is very customizable and flexible - you can monitor almost everything.
• It has many great options - like auto discovery/registration, many types of alerting and templates provided by the vendor.
• It is easy to implement, easy to use for technical people.
• It is very stable, flexible and scalable.
• It has many great features ready to use right after installation.
• It is a little hard to understand for the non-technical user.

Zabbix allows us to monitor critical parts of our systems, track performance and utilization, and prevent outages.

It allows us to monitor specific parts of the system as well as control how the whole environment is doing.

With the great alerting system we always know which component might fail and can prevent it.

Adding new hosts/items is easy and quick and the great function for mass updating many components at once is very helpful as well.

Zabbix is a great tool and fairly easy for a technical person but it could be more friendly for non-technical staff.

We have been using the solution for two years.

We did not encounter any issues with stability. Zabbix is very stable. I can't remember a Zabbix server ever failing.

We did not encounter any issues with scalability.

I've never contacted Zabbix technical support. I had no need to. The Zabbix forum was enough for my issues.

I switched from Nagios to Zabbix. For me Zabbix is more intuitive, flexible, offering more options out-of-the-box.

I didn't have troubles implementing it. The official documentation is more than enough.

Zabbix is free - no hidden costs, no paid features. Just download, install and enjoy.

I had the option to stay with Nagios or switch to Zabbix. I switched.

Make a plan for components you want to monitor, how these components are related, what groups and templates you want to create.

Also at the beginning don't be afraid to use templates provided by Zabbix - it will help you start. After that you can slowly tweak them or add new ones.

Make the database backup - that should be obvious.