We use this solution to integrate different third-party software. We use it with service management software such as Zendesk, Freshworks and Jira. When events take place in that software, we use Zapier to pick up that event and perform specific actions. It is used to integrate a number of different solutions.
The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve.
Some recent changes to the solution have made it bulky and not as intuitive to use as it previously was.
This is a scalable solution.
We have not needed any major technical support.
This solution is very easy to start using.
There are three variations of pricing. We use the middle one.
I would recommend Zapier to anybody that is trying to do a similar kind of integration or who has a similar kind of business use case.
I would rate this solution an eight out of ten.
