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PeerSpot user
Cloud Architect with 501-1,000 employees
Vendor
With it, we're able to provide our customers with disaster recovery options that work, but when we scaled, we had slight issues protecting SQL servers.

What is most valuable?

Being able to provide customers with DR options that work.

How has it helped my organization?

We are a Cloud Services provider that owns and operates data centers coast-to-coast.

For how long have I used the solution?

Couple of years

What was my experience with deployment of the solution?

no

Buyer's Guide
Zerto
March 2025
Learn what your peers think about Zerto. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,672 professionals have used our research since 2012.

What do I think about the stability of the solution?

no

What do I think about the scalability of the solution?

Only slightly when using it to protect 37 SQL servers. The high IOPS have been dealt with and we have solved that issue.

How are customer service and support?

Customer Service:

excellent

Technical Support:

excellent

Which solution did I use previously and why did I switch?

We used many other solutions, but this is the one we reached for first.

How was the initial setup?

Yes - super simple.

What other advice do I have?

When you can't afford to risk your data, Zerto is the solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: www.tierpoint.com offers Zerto to fullfil a feature in our product profile.

PeerSpot user
it_user620190 - PeerSpot reviewer
Senior Operations Manager at a tech services company with 10,001+ employees
Real User
Gives us efficient replication over narrow WAN bandwidth
Pros and Cons
  • "VMware VM replication over narrow WAN bandwidth."
  • "It needs to support more public cloud."
  • "It works only for a virtual platform, it does not support bare metal."

How has it helped my organization?

Improved the DR RPO and BCP.

What is most valuable?

VMware VM replication over narrow WAN bandwidth.

What needs improvement?

It needs to support more public cloud, especially in China.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

No stability issues so far.

What do I think about the scalability of the solution?

No scalability issues so far.

How are customer service and technical support?

Excellent.

Which solution did I use previously and why did I switch?

No previous solution.

How was the initial setup?

Very simple.

What's my experience with pricing, setup cost, and licensing?

It's a little bit expensive.

Which other solutions did I evaluate?

Tested several other products such as NAKIVO, Veeam, VM Replication. Zerto proved to have better replication efficiency over WAN bandwidth.

What other advice do I have?

It works only for a virtual platform, it does not support bare metal. If you're looking for a comprehensive solution for both virtual and physical platforms, then Veeam is a preferable solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
Buyer's Guide
Zerto
March 2025
Learn what your peers think about Zerto. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,672 professionals have used our research since 2012.
PeerSpot user
Senior System Engineer at a non-profit with 501-1,000 employees
Real User
It has decreased both RPO and RTO significantly

What is our primary use case?

Replication of business critical VMware VMs over WAN to the remote disaster recovery datacenter.

What is most valuable?

The benefits are obvious: The simplicity of the setup and the speed of replication.

The speed of WAN replication is great. It is faster compared to RecoverPoint and 20 VMs replicating over a 20Mbps VPN, which has a RPO less than one minute. Of course, your mileage will vary.

How has it helped my organization?

Compared to the previous DR replication solution, Zerto has decreased both RPO and RTO significantly.

What needs improvement?

In Zerto for vSphere, it is a pain to remove the virtual appliance if for some reason you lose the host.

Make sure to understand how Zerto supports Microsoft/SQL Clusters - more of an advice to the companies thinking of implementing Zerto.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
PeerSpot user
Pr. UNIX Sys Admin at a computer software company with 1,001-5,000 employees
Vendor
We're able to replicate entire systems between data centers instead of setting up replication within the applications.

What is most valuable?

Replication for disaster recovery between data centers is valuable.

How has it helped my organization?

Zerto allows us to replicate entire systems between data centers instead of setting up replication within the applications, which sometimes is non-existent.

What needs improvement?

The backup capabilities require too much disk space and I would like to see better compression. or deduplication built in to reduce the amount of WAN traffic. It would also be nice to have it be able to monitor a VM to let you know how much bandwidth a particular VM would require to replicate.

For how long have I used the solution?

I've been using it for nine months.

What was my experience with deployment of the solution?

We have had no issues with the deployment.

What do I think about the stability of the solution?

There have been no performance issues.

What do I think about the scalability of the solution?

Scalability is all about bandwidth, so the only issue we had was trying to guess how much bandwidth we would need.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

We used point solutions for our disaster recovery needs and we were very selective about the applications we would setup with disaster recovery due to costs.

How was the initial setup?

The Zerto setup is very easy. The difficult task is setting up any processes that need to be run after a failover.

What about the implementation team?

This was all setup in house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
PeerSpot user
Systems Administrator, Core Infrastructure & Microsoft Systems at a non-profit with 1,001-5,000 employees
Real User
You can clearly see if something is not quite right in your disaster recovery plan before you have an actual disaster

What is our primary use case?

We primarily use Zerto Virtual Replication to protect groups of servers in our production data center, replicating them to a secondary site. We also protect essential test and dev servers.

I have also used it in a past role to carry out a datacenter migration project. 

What is most valuable?

The single pane of glass in Zerto Virtual Replication and ease of use is what makes Zerto different from other replication products that I have used in the past. You can clearly see if something is not quite right in your disaster recovery plan before you have an actual disaster.

How has it helped my organization?

Zerto has made Disaster Recover and Business Continuity Planning tests much easier and quicker. Even when doing 'Live' tests, we are able to confirm beforehand that everything looks OK. This means less time troubleshooting on the day of the test.

What needs improvement?

The product is improving all the time and I think the Zerto team have quite a good handle on things. I found the Local ZertoCON meetup/conference particularly useful to hear about different user cases. However, sometimes it feels like the QA is not great, as the previous two updates have been bug fixes.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
PeerSpot user
Cloud Solution Architect at a tech services company with 501-1,000 employees
Consultant
I can safely deploy it on an ISP environment because it's designed with isolation and multi-tenancy in mind.

Valuable Features

  • Interoperability between Hyper-V, ESX, vCloud, and AWS.
  • Very easy to use
  • Reliable
  • Fast
  • Also the architecture (on the ISP side) is designed with isolation and multi-tenancy in mind, so it's safely deployable on an ISP environment.

Improvements to My Organization

It allows smooth migrations which would be a lot more difficult with other technologies.

Room for Improvement

  • A "manual mode" which would allow the user to failover the VMs but keeping them powered off at destination
  • More powerful scripting engine
  • Ability to move protected VMs between VPGs
  • More reliable ETA on VPG syncronization
  • root-level user for VRA installation ( at the moment the user "root" is hardcoded )
  • Bandwidth throttling schedule should include days of week

Use of Solution

I've used it for four months.

Deployment Issues

Not at all.

Stability Issues

There were no issues.

Scalability Issues

There were no issues.

Customer Service and Technical Support

Customer Service:

Great pre-sales experience, and good support.

Technical Support:

8/10.

Initial Setup

It was pretty straightforward.

Other Advice

I love the application, and it has become essential in my work.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
it_user6600 - PeerSpot reviewer
Senior Manager of IT at a healthcare company with 51-200 employees
Vendor
Meets all the ticks when looking for a DR solution.

Valuable Features:

Meets all the ticks when looking for a Disaster Recovery Product/Service. Low RPO exceptional RTS. Integrates directly with vCentre Server. Easy to use.

Room for Improvement:

Needs better reporting.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
it_user6492 - PeerSpot reviewer
Cloud Architect at a tech services company with 11-50 employees
Consultant
It works great, taking BC\DR to a whole new level.

It works great, taking BC\DR to a whole new level; even though it's a "young" product and still has lots of improvements to do, it will allow for every company to implement a successful BC\DR strategy

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
Buyer's Guide
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Updated: March 2025
Buyer's Guide
Download our free Zerto Report and get advice and tips from experienced pros sharing their opinions.