Datto Cloud Continuity vs Zerto comparison

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Datto Cloud Continuity

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Executive SummaryUpdated on Oct 15, 2024

Zerto and Datto Cloud Continuity are both pivotal in the cloud continuity and disaster recovery domain. While Zerto gains advantage in terms of pricing and support, Datto Cloud Continuity is noted for its comprehensive feature set, making it a worthy investment for many.

Features: Zerto provides continuous data protection with an emphasis on minimizing downtime and ensuring seamless IT resilience. It offers highly scalable solutions known for real-time replication, making it a top choice for businesses seeking near-zero RTO and RPO. Datto Cloud Continuity focuses on delivering comprehensive data recovery solutions across cloud and local environments. It includes robust image-based backups and efficient retrieval processes, making it suitable for a variety of disaster recovery needs.

Room for Improvement: Zerto can enhance its offering by simplifying deployment processes for businesses with less technical expertise and increasing integrations with more diverse platforms. Datto Cloud Continuity could benefit from refining its real-time alerting system, enhancing ease of use of the interface, and providing more detailed analytics for better decision-making.

Ease of Deployment and Customer Service: Datto Cloud Continuity is applauded for its streamlined deployment, enabling quick integration with a focus on scalability. Its proactive customer service adds to its appeal. Zerto offers extensive support options but requires a more complex set-up process, catering primarily to enterprise needs.

Pricing and ROI: Zerto's pricing model is appealing due to its emphasis on cost efficiency in IT resilience, making it suitable for businesses prioritizing continuous data protection with promising ROI. Datto Cloud Continuity, despite its higher initial cost, ensures robust ROI with its dual capabilities in cloud and local recovery options, justifying the expense for extensive backup needs.

To learn more, read our detailed Datto Cloud Continuity vs. Zerto Report (Updated: November 2024).

Datto Cloud Continuity vs. Zerto

November 2024

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Categories and Ranking

Datto Cloud Continuity

Ranking in Cloud Backup

19th

Ranking in Disaster Recovery (DR) Software

18th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Zerto

Ranking in Cloud Backup

3rd

Ranking in Disaster Recovery (DR) Software

2nd

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

279

Ranking in other categories

Backup and Recovery (2nd), Cloud Migration (4th)

Mindshare comparison

As of December 2024, in the Disaster Recovery (DR) Software category, the mindshare of Datto Cloud Continuity is 1.4%, down from 2.2% compared to the previous year. The mindshare of Zerto is 15.4%, down from 19.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

JasonGrant

Founder at The Automated Method

The vendor offers a complete turnkey solution for managed service providers

Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution. There are so many IT companies out there because there are so many ways to become a managed service provider. Datto does it all—RMM, security, network hardware, backup—so you could white-label it, come up with some weird logo on Canva, and open a LinkedIn account, then you're a managed service provider overnight.

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Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

Good GUI, easy setup, and fast recovery

When we tested it, it had more functions than what we used it for, but it was a very good BCDR product. We liked the reliability and availability. Zerto enables you to do disaster recovery (DR) in the cloud, but we did not use that feature. We used Zerto to help protect VMs in our environment. It was strong in that aspect. I would rate it an eight out of ten there. Zerto's speed of recovery was comparable. There was no synchronous and asynchronous replication. If I had to give it a number, it would be a seven out of ten. It was the same as others. There was not much difference. It was easy to migrate data. There was some initial configuration in syncing, but it was easy. I would rate it an eight out of ten in terms of the ease of migration. Zerto’s ability to keep our users collaborating with one another during a data migration was good. I would rate it a seven out of ten in this aspect as well as in terms of its impact on RTOs. Zerto helps reduce downtime in any situation. We can bring up a database in minutes. It probably takes five minutes for the final sync. The cost of downtime depends on the database. It may be 50,000 if you have call center people sitting around. Normally, most of our small outages like that ranged in the tens of thousands. Zerto did save time in a data recovery situation. We did not have ransomware, but there were times we had database corruption where the users would corrupt the database, and the database would not start. It would do snapshotting. It was not necessarily ransomware, but it was testing upgrades or Oracle upgrades. The data recovery happened within five minutes, if not sooner. A normal restore would probably be four to eight hours if we had to restore from a tape and apply logs. Zerto helps to reduce an organization's DR testing. You can spin off an extra database pretty quickly and have users test against the third or fourth copy. It saves one to three days of testing depending on test cycles. You could do sequential testing. I would probably measure it more in days than hours. All of that time can be used by a DBA to do something else. Zerto reduces the number of staff involved in a data recovery situation. One person could probably orchestrate it now versus one to three people. It did not reduce the number of staff involved in overall backup and DR management because we are pretty thin. We would not have gotten rid of anybody.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."

"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."

"The product's initial setup phase is easy."

"The solution has the capability to scale well."

"The solution's reliability is one of its most valuable features...It is a very stable solution."

"The platform provides a faster backup process."

"When we need to failover or move workloads, Zerto significantly decreases both the time it takes and the number of people involved. It only takes a single person to activate a failover and we can pretty much automate everything else."

"I like that the failover is simple and that it's a stable platform. It makes it easy for us to do failovers in the event that we have an issue. It also makes it easier to do test failovers because we can test it prior to actually doing a real failover. This means that we can pull things back or commit them over on the other side. Zerto streamlines the process instead of having to have a whole team of people who are dedicated to disaster recovery."

"Zerto offered us massive time saving and consistency. We have a consistent outcome every time we complete conversions."

"Zerto's most valuable features include its user-friendly interface, multi-tenancy capabilities, and near-zero downtime recovery."

"During a failover to a DR site, Zerto can automatically change the IP address of servers."

"With Zerto, all you have to do is deploy the executable and start setting things up. So, it was very easy."

"We are moving to a new data center. There are several VMs that we have to move over there that have RDM disks or SQL clusters. Those are the hardest things to move at this point in time, but now that I have the setup and it is ready to go, all we have to do is just flip the switch and get everything over where they are supposed to be. It is going to be a lifesaver for me. It will save me a whole lot of time in putting things back together."

"I found the very easy VPG setup, the easy recovery, and failover testing to be the most valuable features."

More Zerto pros

Cons

"The product's scalability features could be even better."

"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."

"I don't have any feedback to provide in terms of features that may be lacking."

"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."

"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."

"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."

"The replication layer can probably be improved."

"There are a lot of features that it has that we don't use since we are on prem."

"I don't feel like we're a big enough customer to warrant being called every week or every month but it would be good to get a little bit more contact with a salesperson or engineer group."

"The licensing is confusing and complicated."

"I wouldn't mind seeing Zerto sold at a cheaper price point, although the cost is comparable to VMware SRM."

"More user support would be best for me because I'm not in the product all the time. So, having strong support is probably the most important decision on any products that we buy."

"I would like to see them continuously improve Zerto's automated functions, such as putting hosts in maintenance mode within vSphere and not having to worry as much about how Zerto is going to react... Sometimes, Zerto almost holds the vSphere environment hostage when it comes to taking certain actions. You really need to be cognizant about what you're about to do. They should further automate that and increase Zerto's ability to handle things like that in a very slick, automated way, without intervention."

"The GUI could be streamlined a bit more to enhance the administrative tasks."

More Zerto cons

Pricing and Cost Advice

"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."

"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."

"While we find the twenty-five VM license somewhat inflexible, the actual setup costs are minimal as the product is so easy to install."

"It works very well as a backup and recovery solution, with frequent recovery points. It's very good. But it's too pricey for us to use it as a backup solution for all of our clients. Not every customer needs recovery points every five seconds."

"The price is reasonable."

"Zerto's price seems fair. It's competitive."

"We paid a big investment upfront with renewal fees each year."

"I'd like to see better tiering for Zerto's pricing. We do multi-tier VMs. I don't think I should be paying a penalty and price for a tier-three VM where I don't need a really tight SLA like I do for a tier-one."

"The pricing for this solution could be cheaper. They have two licensing tiers. When we purchased it, they didn't have a license for the cloud model. Certain things that I used to get with the basic licensing are no longer available. They are only available in the Cloud. Overall, the licensing model could be simplified."

"Its price is reasonable. I have not worked with other tools, but as compared to its competitors such as VMware, its price is lower. So, in my opinion, its price is good."

More Zerto pricing and cost advice

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Use our free recommendation engine to learn which Disaster Recovery (DR) Software solutions are best for your needs.

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

22%

Financial Services Firm

Manufacturing Company

Real Estate/Law Firm

Computer Software Company

22%

Financial Services Firm

10%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Datto Cloud Continuity?

The product's initial setup phase is easy.

What is your experience regarding pricing and costs for Datto Cloud Continuity?

I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.

What needs improvement with Datto Cloud Continuity?

The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required.

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

What do you like most about Zerto?

Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...

What is your experience regarding pricing and costs for Zerto?

I would rate the pricing, setup cost, and licensing around a seven on a scale of one to ten. The pricing model could be more flexible to accommodate startup companies with lower budgets.

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Product Reports

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Datto Cloud Continuity

December 2024

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December 2024

Also Known As

Datto Cloud Continuity for PCs

Zerto Virtual Replication

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datto

Overview

Datto Cloud Continuity for PCs is much more than just cloud backup. MSPs can protect clients’ Windows-based computers from downtime and data loss and more importantly, rapidly recover data if disaster strikes.

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Sample Customers

Information Not Available

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies