Manager, Information Technology at a hospitality company with 201-500 employees
Real User
Top 5
Oct 23, 2025
Regarding Unitrends' integration with leading cloud services, I utilize Spanning, which handles Microsoft 365 environment backup for a location without direct file server access. Their SharePoint data storage is backed up through this tool. The integration is limited to their dashboard, as the appliance does not interact with Spanning, and I do not utilize their cloud storage beyond this implementation. Instead of using cloud offerings, I implemented another Unitrends appliance approximately 18 months ago. This second appliance is in a separate location, connected through fiber cable, providing redundancy in case the primary appliance fails. I rate Unitrends a 10 out of 10 for its comprehensive backup solutions and reliable performance.
Director Of Information Technology at Creation Technologies
Real User
Jul 26, 2023
We are using Unitrends Version 10.6.7-2.202209062126. We're still a Unitrends customer for one site. Unitrends is deployed on-premises in our organization. We do have a support agreement where we can upload data to the cloud. Unitrends does have its own cloud offering, which is decent but pricey. Initially, we had a total of nine terabytes, and it was a bit expensive for their offering. Maybe Unitrends will be more competitive now since Nutanix and Wasabi offer cloud backup data. I advise users to consider how they negotiate the price of the tool. The way we negotiated with them was that they would have promotions and give us the appliance for free. Although it seems like you're getting it for free, you're paying a lot more for support, making you wonder if they're hiding the appliance's cost in the support they're charging you. I like the appliance. Although I was unfamiliar with it, it was a decent product after its use. The only thing I would be concerned with is the solution's price. Overall, I rate Unitrends a seven out of ten.
System Engineer at a recreational facilities/services company with 11-50 employees
Real User
Feb 13, 2023
My company has a whole variety of products, but it's using Unitrends as a backup solution. I can't recall the version number I'm using for Unitrends. I advise anyone looking into using Unitrends to check if the particular device is going EOL, particularly if running the physical version. However, I have no idea if Unitrends is going EOL on all physical devices or just the version my company uses, which goes EOL in two years. My rating for Unitrends is six out of ten. My company is a Unitrends customer.
We have not seen much acceptance, especially in this region for Unitrends, however, still, we are trying to do it. I'd rate this solution four out of ten.
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
MSP
Feb 27, 2021
I wouldn't recommend this product to potential customers because it's an appliance-based model, and you'll be locked in with that vendor. You'll have to pay whatever that vendor demands for the hardware. It's always best to go with a software-based solution because it scales, and basically, it's flexible for you to use compared to the hardware-based model. I heard that they have software now, and you can deploy a software-based model and work with that. You don't need to tie yourself to their hardware. The other thing is the fact that the hardware becomes an area of support. For example, I have one customer in the industrial sector. Three years ago, I sold them an appliance, and right now, that hardware is at the end-of-life stage. He needs to purchase new hardware unless he has some agreement with Unitrends, which they call a "pledge agreement." You pay more when you buy the appliance, but in exchange, when you renew their support, if the hardware reaches the end-of-life stage, they'll basically replace it. On a scale from one to ten, I would give Unitrends a 7.
I do like that they keep improving the website user interface. It is much more user-friendly than the one years ago and makes it easier for an administrator to make configuration changes.
Systems Engineer specializing in Data Protection at a government with 201-500 employees
Real User
Oct 22, 2020
If you go Unitrends, then buy everything from them. I don't even think you even have a choice anymore. After us and another big client, they told me they did away with the idea of selling their software. They only sell solutions that are their hardware and their software. You can't install it on your own equipment anymore. Also, beware of the forklift upgrades that are required at a certain point. On a scale from one to ten, I would give Unitrends a rating of seven.
Engineer at a tech services company with 11-50 employees
Reseller
Jun 23, 2019
My advice would be to follow the recommendation when you do the planning and installation. If you don't you're going to run into trouble. For what it's designed for, I will rate this product a nine and a half out of ten. It is pretty much the best product out there for what it claims to do. They've lived up to just about every promise they have made on marketing and on their website.
Senior Infrastructure Analyst at a financial services firm with 201-500 employees
Real User
Oct 4, 2018
It hasn't improved our backup because of the signal comeback with their solutions. They purchased RDR, but we don't know whether, I believe there's new functionality now in the current version, but it's not quite there yet. But there's still the pitfall there. If the database gets corrupted you lost access to your data unless it's stored under the appliance. So, you are basically doubling up on your data storage. So, I can't really say much more than that.
Unitrends offers cloud replication, remote management, and instant recovery, making it highly versatile for backup needs across physical and virtual nodes. Its seamless functionality and robust support ensure enhanced operational efficiency.Unitrends is known for its ability to integrate with physical and virtual environments, ideal for backing up Azure VMs, local systems, and diverse operating systems. Users employ Unitrends for daily backups, disaster recovery, and file recovery tasks,...
Regarding Unitrends' integration with leading cloud services, I utilize Spanning, which handles Microsoft 365 environment backup for a location without direct file server access. Their SharePoint data storage is backed up through this tool. The integration is limited to their dashboard, as the appliance does not interact with Spanning, and I do not utilize their cloud storage beyond this implementation. Instead of using cloud offerings, I implemented another Unitrends appliance approximately 18 months ago. This second appliance is in a separate location, connected through fiber cable, providing redundancy in case the primary appliance fails. I rate Unitrends a 10 out of 10 for its comprehensive backup solutions and reliable performance.
Overall, I would rate Unitrends as a nine out of ten.
We are using Unitrends Version 10.6.7-2.202209062126. We're still a Unitrends customer for one site. Unitrends is deployed on-premises in our organization. We do have a support agreement where we can upload data to the cloud. Unitrends does have its own cloud offering, which is decent but pricey. Initially, we had a total of nine terabytes, and it was a bit expensive for their offering. Maybe Unitrends will be more competitive now since Nutanix and Wasabi offer cloud backup data. I advise users to consider how they negotiate the price of the tool. The way we negotiated with them was that they would have promotions and give us the appliance for free. Although it seems like you're getting it for free, you're paying a lot more for support, making you wonder if they're hiding the appliance's cost in the support they're charging you. I like the appliance. Although I was unfamiliar with it, it was a decent product after its use. The only thing I would be concerned with is the solution's price. Overall, I rate Unitrends a seven out of ten.
I would rate the product a nine out of ten. The tool does everything that we want it to do.
Overall, I rate this solution a seven out of ten.
My company has a whole variety of products, but it's using Unitrends as a backup solution. I can't recall the version number I'm using for Unitrends. I advise anyone looking into using Unitrends to check if the particular device is going EOL, particularly if running the physical version. However, I have no idea if Unitrends is going EOL on all physical devices or just the version my company uses, which goes EOL in two years. My rating for Unitrends is six out of ten. My company is a Unitrends customer.
We have not seen much acceptance, especially in this region for Unitrends, however, still, we are trying to do it. I'd rate this solution four out of ten.
I wouldn't recommend this product to potential customers because it's an appliance-based model, and you'll be locked in with that vendor. You'll have to pay whatever that vendor demands for the hardware. It's always best to go with a software-based solution because it scales, and basically, it's flexible for you to use compared to the hardware-based model. I heard that they have software now, and you can deploy a software-based model and work with that. You don't need to tie yourself to their hardware. The other thing is the fact that the hardware becomes an area of support. For example, I have one customer in the industrial sector. Three years ago, I sold them an appliance, and right now, that hardware is at the end-of-life stage. He needs to purchase new hardware unless he has some agreement with Unitrends, which they call a "pledge agreement." You pay more when you buy the appliance, but in exchange, when you renew their support, if the hardware reaches the end-of-life stage, they'll basically replace it. On a scale from one to ten, I would give Unitrends a 7.
I do like that they keep improving the website user interface. It is much more user-friendly than the one years ago and makes it easier for an administrator to make configuration changes.
If you go Unitrends, then buy everything from them. I don't even think you even have a choice anymore. After us and another big client, they told me they did away with the idea of selling their software. They only sell solutions that are their hardware and their software. You can't install it on your own equipment anymore. Also, beware of the forklift upgrades that are required at a certain point. On a scale from one to ten, I would give Unitrends a rating of seven.
In summary, this is great software and we like a lot of features. I would rate this solution a ten out of ten.
My advice would be to follow the recommendation when you do the planning and installation. If you don't you're going to run into trouble. For what it's designed for, I will rate this product a nine and a half out of ten. It is pretty much the best product out there for what it claims to do. They've lived up to just about every promise they have made on marketing and on their website.
It hasn't improved our backup because of the signal comeback with their solutions. They purchased RDR, but we don't know whether, I believe there's new functionality now in the current version, but it's not quite there yet. But there's still the pitfall there. If the database gets corrupted you lost access to your data unless it's stored under the appliance. So, you are basically doubling up on your data storage. So, I can't really say much more than that.