The pricing is based on the customer and the business. Sprinklr is not cheap, but they are not expensive either, because it's based on a per-user license. I believe they are competitive when it comes to pricing. For the value for money, I would rate it an eight out of ten. It's quite expensive. But I work with enterprise customers, so they can afford this. They see the features first. It's all about the solution. Different customers look at the solution in different aspects, and they have different requirements. As long as we can fulfill those requirements, they are happy.
Social CRM is all about incorporating social media into how businesses manage their customer relationships. This means engaging with customers on platforms like Linkedin, Facebook, and Twitter, keeping track of how customers feel about the brand, the offerings, and the functionality of your product.
Sprinklr charges fees for onboarding, premium support, and other services, which should ideally be part of the package.
The pricing is based on the customer and the business. Sprinklr is not cheap, but they are not expensive either, because it's based on a per-user license. I believe they are competitive when it comes to pricing. For the value for money, I would rate it an eight out of ten. It's quite expensive. But I work with enterprise customers, so they can afford this. They see the features first. It's all about the solution. Different customers look at the solution in different aspects, and they have different requirements. As long as we can fulfill those requirements, they are happy.