The documentation is somewhat lacking and not easy to navigate. There are some errors and misleading information. The general appearance of the company site is also not user-friendly for downloading firmware. Firmware updates should be more straightforward. More security features would be appreciated, however, they should be easy to understand and implement.
The NMS is positioned for large organizations. It supports zero to 5000 devices. It is an entry-level product. It would be better if the vendor provided support for small enterprises. Support must be available for 0 to 500 or 1000 devices.
IT Infrastructure Security Officer at National Bank of Pakistan
Real User
Jun 27, 2023
We have encountered issues while integrating the product with Enterprise Management Systems. Huawei platform is good for Huawei but we face issues when we integrate it with other models.
Lab Testing Engineer at a computer software company with 501-1,000 employees
Real User
Mar 4, 2023
There is a lot of competition that they need to get in front of. It isn't very complex. It's very basic. We'd like the product to be more flexible so that we could more easily manipulate some of the features. I'd like it if it were open-source. I find the solution to be a bit expensive to use in a prepaid environment.
Managing Director at a consultancy with 11-50 employees
Real User
Nov 16, 2022
We only use very simple functions. I have no other requirements for our usage. In our experience, we just do not need anything more. It would be nice if they offered the most modern technology and connectivity going forward. There isn't really any scalability potential.
The integration process of the solution could be improved, to reduce the amount of reconfiguration needed. Also, it would be better if local storage management was more flexible, so that unused data could be easily removed.
Huawei Enterprise Routers can improve by enhancing their security. The software architecture and the operating system that runs on their router and the security capability are not as strong when compared to Cisco. In an upcoming release, they should add more integration for mobile applications with the capability of management monitoring the network remotely.
We do occasionally face some bugs. Normally, if we are facing some bugs, then we will coordinate with tech support. As compared to Cisco, it needs to improve. Cisco is the market leader. As compared to Cisco and Huawei needs to improve more and offer the same things as Cisco. For example, features, deployments, with respect to support, with respect to local partners. There is not much of a technical team for Huawei available in Pakistan as compared to Cisco with respect to very complex networks. We need to engage some foreign help in order to deploy properly. We didn't have any local technical people available in Pakistan. Normally, we need to turn to either China or Egypt to get the expertise. Normally we are using dynamic routing ACL for normal things that we are using currently - such as the IP side, VPN, and everything. All the features are available for the organization's needs. However, for the SD-WAN feature, obviously, we require it nowadays. In Fortinet, we get the SD-WAN feature. Huawei, they are testing this, however, it's not there yet. They need to improve it.
It's difficult for me to explain which direction Huawei routers should improve because I have never used one in a large service provider, but I have experience with Cisco and Juniper and have worked with fragments of both, so I can compare how Huawei works. However, when it comes to small software devices and branch devices, Huawei devices are all the same, in my opinion, and they should follow the same guidelines as large providers. For example, some techniques such as SD-WAN or something similar. But I'm not sure whether Huawei uses SD-WAN or not. I am aware that Huawei manufactures a wide range of devices. I am familiar with both storage and Huawei storage. I was very surprised to discover that they work well and make use of their internal OEM processor. If Huawei can use its own OEM processor, it could be a good step up for future use in the network devices.
We have found we have to restart the routers or reconfigured them a lot of the time, this issue should improve. The quality of the hardware needs to be more durable.
Manager, Technical Planning and Solutions Design at Galaxy Backbone Ltd
Real User
Top 20
Jan 11, 2021
Huawei needs to be a bit more open with their licensing model. What I find is that when you buy equipment, you expect that you have a particular feature. By the time you want to use that feature, you realize that you need to acquire a license for it. That is the one thing that I think they need to improve on. Essentially, they need to open their licensing model such that when a customer buys a device, they have a full view of all of the available licenses for it. It's not at the time of use that the customer will now be informed that they need to purchase an additional license.
Head Of Architecture Department at a educational organization with 501-1,000 employees
Real User
Oct 23, 2020
We've only been testing the solution for a month and our main concern is stability. We wanted to see if it's as stable as, for example, Cisco. So far, that has not been the case. The router recently failed on us, and we had to end the test. In my country we don't have Huawei technology, we only have Huawei routers for ISP. There is no agent for Huawei in Egypt. In the end, the router was incompatible with the bundles. It's difficult to get the scalability right. There's a gap between their online support and documentation.
Solutions Architect at a tech services company with 11-50 employees
Real User
Jan 7, 2020
Additional security enhancement would make this solution better. In the next release of this solution, I would like to see better bandwidth management, more granular web filtering, and portal authentication.
Huawei Enterprise Routers AR G3 Series Routers, the AR G3 all-in-one router series integrates multiple services including; routing, switching, 3G, WLAN, voice, and security functions in one device.
The documentation is somewhat lacking and not easy to navigate. There are some errors and misleading information. The general appearance of the company site is also not user-friendly for downloading firmware. Firmware updates should be more straightforward. More security features would be appreciated, however, they should be easy to understand and implement.
The NMS is positioned for large organizations. It supports zero to 5000 devices. It is an entry-level product. It would be better if the vendor provided support for small enterprises. Support must be available for 0 to 500 or 1000 devices.
The solution's technical support could be improved. Huawei should find some local engineers who don't have time limitations.
Syntax in the implementation process could be easier to understand for a new user or someone who doesn’t have prior experience using the product.
The product's pricing could be better.
We have encountered issues while integrating the product with Enterprise Management Systems. Huawei platform is good for Huawei but we face issues when we integrate it with other models.
The internet speed reduces throughout the day. The tool is not stable.
There is a lot of competition that they need to get in front of. It isn't very complex. It's very basic. We'd like the product to be more flexible so that we could more easily manipulate some of the features. I'd like it if it were open-source. I find the solution to be a bit expensive to use in a prepaid environment.
We only use very simple functions. I have no other requirements for our usage. In our experience, we just do not need anything more. It would be nice if they offered the most modern technology and connectivity going forward. There isn't really any scalability potential.
The integration process of the solution could be improved, to reduce the amount of reconfiguration needed. Also, it would be better if local storage management was more flexible, so that unused data could be easily removed.
Huawei Enterprise Routers can improve by enhancing their security. The software architecture and the operating system that runs on their router and the security capability are not as strong when compared to Cisco. In an upcoming release, they should add more integration for mobile applications with the capability of management monitoring the network remotely.
The only problem I see is configuration loss. Sometimes you configure it and it loses the connection, so you have to do it again.
We do occasionally face some bugs. Normally, if we are facing some bugs, then we will coordinate with tech support. As compared to Cisco, it needs to improve. Cisco is the market leader. As compared to Cisco and Huawei needs to improve more and offer the same things as Cisco. For example, features, deployments, with respect to support, with respect to local partners. There is not much of a technical team for Huawei available in Pakistan as compared to Cisco with respect to very complex networks. We need to engage some foreign help in order to deploy properly. We didn't have any local technical people available in Pakistan. Normally, we need to turn to either China or Egypt to get the expertise. Normally we are using dynamic routing ACL for normal things that we are using currently - such as the IP side, VPN, and everything. All the features are available for the organization's needs. However, for the SD-WAN feature, obviously, we require it nowadays. In Fortinet, we get the SD-WAN feature. Huawei, they are testing this, however, it's not there yet. They need to improve it.
It's difficult for me to explain which direction Huawei routers should improve because I have never used one in a large service provider, but I have experience with Cisco and Juniper and have worked with fragments of both, so I can compare how Huawei works. However, when it comes to small software devices and branch devices, Huawei devices are all the same, in my opinion, and they should follow the same guidelines as large providers. For example, some techniques such as SD-WAN or something similar. But I'm not sure whether Huawei uses SD-WAN or not. I am aware that Huawei manufactures a wide range of devices. I am familiar with both storage and Huawei storage. I was very surprised to discover that they work well and make use of their internal OEM processor. If Huawei can use its own OEM processor, it could be a good step up for future use in the network devices.
We have found we have to restart the routers or reconfigured them a lot of the time, this issue should improve. The quality of the hardware needs to be more durable.
Huawei needs to be a bit more open with their licensing model. What I find is that when you buy equipment, you expect that you have a particular feature. By the time you want to use that feature, you realize that you need to acquire a license for it. That is the one thing that I think they need to improve on. Essentially, they need to open their licensing model such that when a customer buys a device, they have a full view of all of the available licenses for it. It's not at the time of use that the customer will now be informed that they need to purchase an additional license.
We've only been testing the solution for a month and our main concern is stability. We wanted to see if it's as stable as, for example, Cisco. So far, that has not been the case. The router recently failed on us, and we had to end the test. In my country we don't have Huawei technology, we only have Huawei routers for ISP. There is no agent for Huawei in Egypt. In the end, the router was incompatible with the bundles. It's difficult to get the scalability right. There's a gap between their online support and documentation.
Additional security enhancement would make this solution better. In the next release of this solution, I would like to see better bandwidth management, more granular web filtering, and portal authentication.