The areas of Juniper MX Series Routers that have room for improvement include the port count; for instance, the MX204 has only four 40G or 100G ports, which is quite limited. While I know there are some models with higher port capacity, affordability is an issue for many customers. The MX204, while mid-range and affordable, has limitations regarding port numbers, and that challenge means sometimes we need to install two routers at a PoP to increase the port count. This is a significant area where they need to improve.
Currently, I don't have specific concerns or ideas for improvement. Regarding functionalities, I appreciate the user interface of Juniper Elite. Additionally, I'm exploring the use of Juniper Routers in a Parliament environment, particularly with Baragon, and so far, I find it to be a valuable feature. We're currently facing an issue as we're in the process of building and dealing with the software, specifically transitioning from R2 to RC. It's like when there is an update in the routers, and in the process, there are chances to end up losing some of your settings. The challenge arises because the recommended configurations for RC do not align with our features, necessitating a reevaluation of many features. It would have been more efficient if the initial recommendation had been for RC, avoiding the need to redo our research. This has resulted in a loss of time for us, and we've encountered this situation multiple times.
Senior Network Engineer at a comms service provider with 10,001+ employees
Real User
Dec 12, 2023
Finding market expertise is hard. Not everybody is familiar with Juniper's technologies like Cisco. The product could provide complete decoupling between the control plane and the data plane.
It architect at a university with 1,001-5,000 employees
Real User
Sep 27, 2023
Identifying areas for improvement is tricky because Juniper's MX Series routers are a great fit for our needs. The Commit and Rollback feature, in particular, outshines what Cisco offers. While it is challenging to pinpoint specific areas for enhancement, there is room for better support and updates for Ansible. Having more up-to-date Ansible resources and open tools for independent use of telemetry data would be valuable, along with maintaining or improving support for integrating Juniper with external solutions.
The documentation needs to be updated to reflect the changes made in the latest update. There have been instances where we followed the documentation, only to realize that the options had been altered in a recent update.
There are some memory issues. I don't know if it is already fixed in the later version. I would like a graphical user interface. Again, we don't know if it has already been included as we're using a pretty old version.
Juniper is the end of the software-defined network. There are more popular routers. Right now, the leaders are Cisco, Arista, and Huawei. Juniper has to chase them and catch up to their offerings. I'd like to see a router that is supporting, for example, HD-1. If you are using the Enterprise Router in a service-positive network the features they offer currently are enough. If you use it in a data center, maybe you need a supporting VX-1 or something like that to be part of the vTAP configuration for this router. The initial setup is not easy.
YKB at a financial services firm with 201-500 employees
Real User
Jun 15, 2022
The integration could be better. It was a difficult configuration with integration with other systems. Others are more user-friendly when it comes to integration. I'd like to see more notifications available via both SMS and email.
Juniper Enterprise Routers could improve by adding a graphical user interface(GUI). They do not have one. Most of our team has to have a background or expertise in Juniper. When compared to other solutions, they have a GUI. It will be easier for new team members to get familiar with, configure, or set up the router. Additionally, adding some monitoring tools would help us.
Owner & CEO at a comms service provider with 1-10 employees
Real User
Jul 28, 2021
In terms of what could be improved, they could extend the software warranty to be for its lifetime, as well. At the moment, the software warranty is limited, I think to one year.
Owner & General Manager at a media company with 1-10 employees
Real User
Dec 30, 2020
The third-level customer support coming from Juniper itself could be much better. To get assistance from Juniper, we sometimes have to wait for weeks and months. I don't really appreciate that. Their support should be faster.
I would like to see better network automation user interface for trouble shooting and monitoring. So there is a centralized management UI , to make user easier to monitor the router performance.
Network Infrastructure Program Manager at a non-profit with 1,001-5,000 employees
Real User
Mar 19, 2020
If you are setting up a site-to-site VPN between a Juniper and Cisco device then you may encounter some issues. Cisco devices need to use a GRE tunnel, which is not needed on Juniper devices. Juniper runs directly on it, and it is called a Secure Tunnel Interface. The technical support varies by region and can be slightly improved.
Technical Account Manager at a comms service provider with 10,001+ employees
Real User
Mar 9, 2020
The solution should be a little bit better at VPN items. It should be improved for end users. The solution needs to offer SDN features. The solution needs to figure out how to integrate the cloud in the future.
Technical Expert at a financial services firm with 1,001-5,000 employees
Real User
Feb 24, 2020
One thing that the product can do better is clustering. Rather than just having two of them, it would help if there was one cluster to extend to more notes in the cluster itself. I can't think of any features that are missing in the product.
As with almost any product except for something that is already free there is always room for improvement in the price. If you wanted to use some type of server, you have to buy the license. I would like to see more options for free, legal usage of features. In terms of improvement, I would like for it to effectively protect against the broadcast storms, multicast storms, and DDoS attacks.
Network Operations Center Manager at a tech services company with 51-200 employees
Real User
Dec 23, 2019
Most IT equipment now has graphical interfaces, and there is a need for the Juniper routers to have a more intuitive web interface. In the future, because everything now is going cloud, any features that support or improve cloud services would be much appreciated.
Network Infrastructure Program Manager at a non-profit with 1,001-5,000 employees
Real User
Oct 21, 2019
The price of this solution should be improved. If you have a VPN tunnel with one side Juniper and the other side Cisco then you might face some issues.
Juniper MX Series Routers are designed for high throughput with flexible MPLS configuration and robust policy management, offering reliability and scalability for enterprise needs. They feature seamless Cisco integration, strong performance driven by the Trio chipset, and user-friendly management.Known for their exceptional performance, Juniper MX Series Routers enable enterprises and ISPs to expand network connectivity and efficiency. Their reliable hardware supports tasks like border...
The areas of Juniper MX Series Routers that have room for improvement include the port count; for instance, the MX204 has only four 40G or 100G ports, which is quite limited. While I know there are some models with higher port capacity, affordability is an issue for many customers. The MX204, while mid-range and affordable, has limitations regarding port numbers, and that challenge means sometimes we need to install two routers at a PoP to increase the port count. This is a significant area where they need to improve.
Currently, I don't have specific concerns or ideas for improvement. Regarding functionalities, I appreciate the user interface of Juniper Elite. Additionally, I'm exploring the use of Juniper Routers in a Parliament environment, particularly with Baragon, and so far, I find it to be a valuable feature. We're currently facing an issue as we're in the process of building and dealing with the software, specifically transitioning from R2 to RC. It's like when there is an update in the routers, and in the process, there are chances to end up losing some of your settings. The challenge arises because the recommended configurations for RC do not align with our features, necessitating a reevaluation of many features. It would have been more efficient if the initial recommendation had been for RC, avoiding the need to redo our research. This has resulted in a loss of time for us, and we've encountered this situation multiple times.
Finding market expertise is hard. Not everybody is familiar with Juniper's technologies like Cisco. The product could provide complete decoupling between the control plane and the data plane.
INX In future releases, I'm looking for enhanced subscriber management features, and in CGNAT support port-range specifically in the BNG series.
The product is solid in general. The only thing that might need improvement would be the occasional downtime.
Identifying areas for improvement is tricky because Juniper's MX Series routers are a great fit for our needs. The Commit and Rollback feature, in particular, outshines what Cisco offers. While it is challenging to pinpoint specific areas for enhancement, there is room for better support and updates for Ansible. Having more up-to-date Ansible resources and open tools for independent use of telemetry data would be valuable, along with maintaining or improving support for integrating Juniper with external solutions.
There is room for improvement in pricing. The product could be cheaper for smaller networks.
There is room for improvement in the pricing, as they are quite expensive, but they are very good routers.
Juniper must publish more information about Juniper MX Series Routers.
The documentation needs to be updated to reflect the changes made in the latest update. There have been instances where we followed the documentation, only to realize that the options had been altered in a recent update.
There are some memory issues. I don't know if it is already fixed in the later version. I would like a graphical user interface. Again, we don't know if it has already been included as we're using a pretty old version.
The pricing is a bit too high. It's hard to get hardware support. For this reason, we may move in a different direction.
The security features could be better.
Juniper is the end of the software-defined network. There are more popular routers. Right now, the leaders are Cisco, Arista, and Huawei. Juniper has to chase them and catch up to their offerings. I'd like to see a router that is supporting, for example, HD-1. If you are using the Enterprise Router in a service-positive network the features they offer currently are enough. If you use it in a data center, maybe you need a supporting VX-1 or something like that to be part of the vTAP configuration for this router. The initial setup is not easy.
The integration could be better. It was a difficult configuration with integration with other systems. Others are more user-friendly when it comes to integration. I'd like to see more notifications available via both SMS and email.
Juniper Enterprise Routers could improve by adding a graphical user interface(GUI). They do not have one. Most of our team has to have a background or expertise in Juniper. When compared to other solutions, they have a GUI. It will be easier for new team members to get familiar with, configure, or set up the router. Additionally, adding some monitoring tools would help us.
The solution could improve reliability and it needs more functions.
The solution could improve by providing better training to allow more sales of the solution in the market.
In terms of what could be improved, they could extend the software warranty to be for its lifetime, as well. At the moment, the software warranty is limited, I think to one year.
The third-level customer support coming from Juniper itself could be much better. To get assistance from Juniper, we sometimes have to wait for weeks and months. I don't really appreciate that. Their support should be faster.
The web interface can be improved. It should be more user-friendly. I can't set up everything because it is a little bit hard to use.
I would like to see better network automation user interface for trouble shooting and monitoring. So there is a centralized management UI , to make user easier to monitor the router performance.
I have some trouble understanding the Juniper technology. Better documentation to assist with implementation would be helpful.
If you are setting up a site-to-site VPN between a Juniper and Cisco device then you may encounter some issues. Cisco devices need to use a GRE tunnel, which is not needed on Juniper devices. Juniper runs directly on it, and it is called a Secure Tunnel Interface. The technical support varies by region and can be slightly improved.
The solution should be a little bit better at VPN items. It should be improved for end users. The solution needs to offer SDN features. The solution needs to figure out how to integrate the cloud in the future.
One thing that the product can do better is clustering. Rather than just having two of them, it would help if there was one cluster to extend to more notes in the cluster itself. I can't think of any features that are missing in the product.
As with almost any product except for something that is already free there is always room for improvement in the price. If you wanted to use some type of server, you have to buy the license. I would like to see more options for free, legal usage of features. In terms of improvement, I would like for it to effectively protect against the broadcast storms, multicast storms, and DDoS attacks.
Most IT equipment now has graphical interfaces, and there is a need for the Juniper routers to have a more intuitive web interface. In the future, because everything now is going cloud, any features that support or improve cloud services would be much appreciated.
The price of this solution should be improved. If you have a VPN tunnel with one side Juniper and the other side Cisco then you might face some issues.