Solution specialist Data and AI at a tech vendor with 10,001+ employees
Real User
Top 10
Oct 24, 2025
SUSE can make improvements to SUSE Linux Enterprise. I have suggestions about what they can add to the product to simplify users' lives. They need to intensely work on their marketing strategy.
Whatever SUSE has is a better solution, and I'm not that much of an expert to suggest improvements or say how SUSE can improve, because SUSE is always improving themselves, and I know that soon they are launching SUSE Linux Enterprise 16 as well. If SUSE Linux Enterprise could have more documentation related to the operating system or open-source code, then I believe it would definitely be beneficial.
IT Manager at a wellness & fitness company with 5,001-10,000 employees
Real User
Top 10
Sep 3, 2025
The functionality is good, but the licensing subscription model needs improvement. The license we subscribed to should carry over within the same instance family. Why are we required to re-subscribe when upgrading within the same family? Why are we effectively paying double fees during an upgrade?
Lead Desktop Support Technician at a healthcare company with 10,001+ employees
Real User
Top 10
Feb 25, 2025
The software management side was a bit difficult, especially compared to Ubuntu. The software manager was different, making it challenging to install certain applications. Additionally, I encountered issues when setting it up on newer model laptops, possibly due to hardware incompatibility, such as the solid-state drive.
Research Engineer at a educational organization with 10,001+ employees
Real User
Top 5
Sep 24, 2024
Sometimes it is a bit of work for developers to change the configurations. Some kernels will not fit with some packages, and this aspect could be improved. Furthermore, the system's rigidity when updating packages and services needs improvement. Additionally, there should be more loosely bound functionalities to improve developer experience.
Depending on the underlying hardware, setting up and running services can sometimes be problematic. It's not always uniform—you can't necessarily move a service from one system to another and have it work seamlessly. Additionally, error handling needs improvement. The system should be more transparent when there's an error, rather than just declaring a generic error. It would be helpful if it could provide more specific information about the problem on that particular system. As it stands, you can waste a lot of time trying to troubleshoot these vague errors.
The quality of support offered by SUSE Linux Enterprise is not that great, making it an area where improvements are required. The tickets opened with the support team take a long time to be resolved. In general, it is difficult to get access to a senior engineer in the support team for help. My experience with support teams has been better with other vendors.
The platform doesn't support certain APMs. In terms of configuration, it is very good for beginners. However, it could be more compliant. The command line tools need to enhance regarding compatibility similar to Red Hat with different languages like C++, Python, etc. Additionally, it is an expensive product. They could provide a free development license before working in the production environment.
The product must improve its UI. It will lead to more people accepting the product, like Windows. The tool should provide more UI interactions. It must also provide a version of the solution for educational institutes that provide engineering degrees. It will give the students a hands-on experience, evaluate the product, and promote it in the future.
If you want to do something simple like changing an IP number, you have to be quite aware of all the configuration files where you will change that. It's not like Windows, where you just click another IP address and reboot the server. Since this is Linux, you need to know the hierarchy of the corporate files that hold that IP number, and you have to know what you're doing.
Mitel offers a specific version of SUSE Linux Enterprise, and whenever they make improvements to the operating system to better align with their application, I download it for distribution. Then, I work with what I have. But, anyways, it's okay to learn more since it helps me with my laboratory work. I don't like the frequency of updates, especially if they're only from the vendor. However, in today's world, numerous threats need to be addressed. So, I believe that security upgrades should be implemented quickly, including the deployment process. If the software is stable and I know that there are new features to be added or configuration changes needed to be made, I'd rather not have to make changes too often.
Enterprise Systems Engineer at a insurance company with 501-1,000 employees
Real User
Jan 17, 2023
The turnaround time needs improvement. Whenever we have a new project or whenever we have a new solution we're deploying, using SUSE is quite easy to configure. This allows us to get up and running within a few minutes. However, the turnaround time of deployment could be faster. SUSE is also portable, so you can run it on any virtualized platform, including containers. The portability of the solutions is also key and needs improvement. For example, you might have a hardware failure, and you need to run all the backup of the same server and run it on another host. Compliance also needs improvement, especially around security due to patching. My main issue with Linux distributions is majorly around clustering. They should probably just make clustering a bit simpler and also provide more descriptive log files for cluster services.
Solution specialist Data and AI at a tech vendor with 10,001+ employees
Real User
Top 10
Jun 24, 2022
Compared with the competition, of late actually, the solution has increased its pricing tremendously. They need to work on making it more competitive. We've recently witnessed some glitches within the product.
Senior Technical Project Manager at a university with 10,001+ employees
Real User
Mar 31, 2021
I think the solution needs to move away from offering so many community or feature software. They need to develop something similar to Marketplace in AWS. SUSE has a tool that allows you to patch and update and install free software to separate channels. It provides a channel to patch the operating system and add new features and another channel to deal with installing free software. When you use the tool you're dealing with everything and for security reasons I think they need to separate the free software because it's a risk, especially nowadays when we're doing a lot of fortification or strengthening the operating system. We need to have the ability to not have to deal with all the free software because it sometimes has security holes. They really should just focus on the operating system updates and give the administrator the ability to put a block on all the free software. In other words, I just want the operating system updates.
We have had trouble integrating Autodesk with the SUSE manager. It is a problem in the configuration and the documentation does not properly explain how it needs to be managed.
SUSE Linux Enterprise offers features like YaST for server management, seamless integration with Oracle and SAP, and a robust security setup. Renowned for stability, it efficiently supports workstations, SAP workloads, and cloud migrations across diverse industries.
SUSE Linux Enterprise is known for its lightweight design, high performance, and ease of installation. Its flexible architecture supports extensive documentation and efficient patching. The system uses the BTRFS file system for...
SUSE can make improvements to SUSE Linux Enterprise. I have suggestions about what they can add to the product to simplify users' lives. They need to intensely work on their marketing strategy.
Whatever SUSE has is a better solution, and I'm not that much of an expert to suggest improvements or say how SUSE can improve, because SUSE is always improving themselves, and I know that soon they are launching SUSE Linux Enterprise 16 as well. If SUSE Linux Enterprise could have more documentation related to the operating system or open-source code, then I believe it would definitely be beneficial.
The functionality is good, but the licensing subscription model needs improvement. The license we subscribed to should carry over within the same instance family. Why are we required to re-subscribe when upgrading within the same family? Why are we effectively paying double fees during an upgrade?
The software management side was a bit difficult, especially compared to Ubuntu. The software manager was different, making it challenging to install certain applications. Additionally, I encountered issues when setting it up on newer model laptops, possibly due to hardware incompatibility, such as the solid-state drive.
Sometimes it is a bit of work for developers to change the configurations. Some kernels will not fit with some packages, and this aspect could be improved. Furthermore, the system's rigidity when updating packages and services needs improvement. Additionally, there should be more loosely bound functionalities to improve developer experience.
Depending on the underlying hardware, setting up and running services can sometimes be problematic. It's not always uniform—you can't necessarily move a service from one system to another and have it work seamlessly. Additionally, error handling needs improvement. The system should be more transparent when there's an error, rather than just declaring a generic error. It would be helpful if it could provide more specific information about the problem on that particular system. As it stands, you can waste a lot of time trying to troubleshoot these vague errors.
The solution is expensive.
I would appreciate the product's future releases being lighter and operating more efficiently on smaller systems.
The solution could be more stable.
The quality of support offered by SUSE Linux Enterprise is not that great, making it an area where improvements are required. The tickets opened with the support team take a long time to be resolved. In general, it is difficult to get access to a senior engineer in the support team for help. My experience with support teams has been better with other vendors.
The platform doesn't support certain APMs. In terms of configuration, it is very good for beginners. However, it could be more compliant. The command line tools need to enhance regarding compatibility similar to Red Hat with different languages like C++, Python, etc. Additionally, it is an expensive product. They could provide a free development license before working in the production environment.
The product must improve its UI. It will lead to more people accepting the product, like Windows. The tool should provide more UI interactions. It must also provide a version of the solution for educational institutes that provide engineering degrees. It will give the students a hands-on experience, evaluate the product, and promote it in the future.
There could be AI-based features in the product. They should provide chatbot support for customers to open the troubleshooting cases directly.
They should improve their educational portal. There should be a dedicated lab to learn about features similar to Red Hat's portal.
If you want to do something simple like changing an IP number, you have to be quite aware of all the configuration files where you will change that. It's not like Windows, where you just click another IP address and reboot the server. Since this is Linux, you need to know the hierarchy of the corporate files that hold that IP number, and you have to know what you're doing.
Mitel offers a specific version of SUSE Linux Enterprise, and whenever they make improvements to the operating system to better align with their application, I download it for distribution. Then, I work with what I have. But, anyways, it's okay to learn more since it helps me with my laboratory work. I don't like the frequency of updates, especially if they're only from the vendor. However, in today's world, numerous threats need to be addressed. So, I believe that security upgrades should be implemented quickly, including the deployment process. If the software is stable and I know that there are new features to be added or configuration changes needed to be made, I'd rather not have to make changes too often.
The turnaround time needs improvement. Whenever we have a new project or whenever we have a new solution we're deploying, using SUSE is quite easy to configure. This allows us to get up and running within a few minutes. However, the turnaround time of deployment could be faster. SUSE is also portable, so you can run it on any virtualized platform, including containers. The portability of the solutions is also key and needs improvement. For example, you might have a hardware failure, and you need to run all the backup of the same server and run it on another host. Compliance also needs improvement, especially around security due to patching. My main issue with Linux distributions is majorly around clustering. They should probably just make clustering a bit simpler and also provide more descriptive log files for cluster services.
We previously had trouble integrating Autodesk with the SUSE Manager, but the issue was resolved and improved.
SUSE Linux could provide more information about cost and the details of how clustering works.
Compared with the competition, of late actually, the solution has increased its pricing tremendously. They need to work on making it more competitive. We've recently witnessed some glitches within the product.
The price of SUSE Linux Enterprise could improve, it is too expensive.
In the next release it would be nice to see more integration and better automation of processes.
SUSE could make more APIs available.
The interface could improve.
The initial setup could be simplified. I would like to see integration with other solutions.
I think the solution needs to move away from offering so many community or feature software. They need to develop something similar to Marketplace in AWS. SUSE has a tool that allows you to patch and update and install free software to separate channels. It provides a channel to patch the operating system and add new features and another channel to deal with installing free software. When you use the tool you're dealing with everything and for security reasons I think they need to separate the free software because it's a risk, especially nowadays when we're doing a lot of fortification or strengthening the operating system. We need to have the ability to not have to deal with all the free software because it sometimes has security holes. They really should just focus on the operating system updates and give the administrator the ability to put a block on all the free software. In other words, I just want the operating system updates.
I would like to see better functionality for interacting with cloud-based systems.
We have had trouble integrating Autodesk with the SUSE manager. It is a problem in the configuration and the documentation does not properly explain how it needs to be managed.