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AI-Powered Chatbots solutions mindshare

As of November 2024, in the AI-Powered Chatbots category, the mindshare of ServiceNow Virtual Agent is 25.2%, down from 31.0% compared to the previous year. The mindshare of Moveworks is 14.5%, down from 17.4% compared to the previous year. The mindshare of Amelia is 10.4%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
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Recep  Alver - PeerSpot reviewer
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