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Best Fraud Detection and Prevention Solutions

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What is Fraud Detection and Prevention?

Fraud Detection and Prevention solutions are essential for safeguarding businesses against financial and reputational damage caused by fraudulent activities. These technologies use advanced analytics, machine learning, and real-time monitoring to detect and prevent fraud effectively.

To learn more, read our Fraud Detection and Prevention Buyer's Guide (Updated: October 2024).
The top 5 Fraud Detection and Prevention solutions are Nice Actimize Fraud & Authentication Management, ThreatMetrix, FICO Falcon Platform, BioCatch and IBM Safer Payments, as ranked by PeerSpot users in October 2024. FICO Falcon Platform received the highest rating of 8.5 among the leaders. ThreatMetrix is the most popular solution in terms of searches by peers and holds the largest mind share of 14.6%.

Fraud Detection and Prevention solutions leverage historical data and behavioral analysis to identify suspicious activities and patterns. Businesses can mitigate risks by implementing systems that offer real-time insights and alerts. Users value solutions that integrate easily with existing systems and provide comprehensive reporting capabilities.

What are the critical features?
  • Machine Learning Algorithms: Advanced algorithms to detect patterns and anomalies.
  • Real-time Monitoring: Continuous surveillance to catch fraudulent activities as they happen.
  • Behavioral Analysis: Analyzes user behavior to identify deviations from normal patterns.
  • Integration Capabilities: Seamless integration with existing systems for comprehensive coverage.
What benefits or ROI should users look for?
  • Reduced Financial Losses: Minimizes monetary impact from fraudulent activities.
  • Improved Security: Enhances overall security posture of the organization.
  • Compliance Support: Helps meet regulatory requirements efficiently.
  • Operational Efficiency: Streamlines processes and reduces manual intervention.

In the finance industry, these solutions monitor transactions and client behavior to detect unusual activities. Retail sectors use them to safeguard against unauthorized purchases and account takeovers. Healthcare providers employ them to prevent insurance fraud and protect patient data.

These solutions are helpful for organizations because they proactively identify and mitigate fraudulent activities, ensuring business continuity and protecting brand reputation.

Buyer's Guide
Fraud Detection and Prevention
October 2024
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Fraud Detection and Prevention solutions mindshare

As of November 2024, in the Fraud Detection and Prevention category, the mindshare of ThreatMetrix is 14.6%, up from 12.0% compared to the previous year. The mindshare of FICO Falcon Platform is 9.1%, up from 7.3% compared to the previous year. The mindshare of BioCatch is 8.9%, up from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Fraud Detection and Prevention

Top Fraud Detection and Prevention products

Rankings through
PeerSpot #1 Ranked
#1 Ranked
Nice Actimize Fraud & Authentication Management
Delivers real-time, customer-centric fraud prevention that supports a holistic, enterprise-wide fraud management program.
8.4
Rating
17
Reviews
1,056
Words/ Review
2,553
Total Views
784
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PeerSpot Leader
Leader
ThreatMetrix
ThreatMetrix Digital Identity Network constantly identifies fraudsters from trusted customers by analyzing more than 850 transactions each second of every day. It defends against data breach and credential testing from bots designed to mimic human behavior and evade detection by web application firewalls and integrates fraud and risk data across the enterprise with behavioral information on more than 1.4 billion digital identities for smarter, faster and better risk decisioning.
8.0
Rating
8
Reviews
381
Words/ Review
2,738
Total Views
1,742
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Buyer's Guide
Fraud Detection and Prevention
October 2024
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Find out what your peers are saying about NICE, ThreatMetrix, FICO and others in Fraud Detection and Prevention. Updated: October 2024.
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816,406 professionals have used our research since 2012.
FICO Falcon Platform
Consumer banking preferences are changing - fast. Customers want to transact how and when they choose, without latency. They want a banking relationship that’s 100% convenient and 100% secure. The FICO Falcon Platform, the world’s most intelligent fraud platform, advances the consumer experience by extracting frauds from real time payment streams while remaining invisible during legitimate transactions.
8.5
Rating
2
Reviews
1,118
Words/ Review
1,802
Total Views
1,074
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BioCatch
BioCatch is a cybersecurity company that delivers behavioral biometrics, analyzing human-device interactions to protect users and data. Banks and other enterprises use BioCatch to significantly reduce online fraud and protect against a variety of cyber threats, without compromising the user experience.
1
Review
1,586
Total Views
1,032
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IBM Safer Payments
Adapt faster to changing threats and new products by dramatically shrinking the time it takes to test and deploy new profiles, rules, and models. Using a unique cognitive computing approach, IBM Safer Payments profiles the behavior of any entity and delivers best-fit analytics interactively to fraud professionals. This proven technology is already protecting some of the world's largest and most complex payment portfolios. Outthink fraud by rethinking detection.
8.0
Rating
1
Review
745
Words/ Review
1,189
Total Views
661
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Riskified
Riskified's fraud detection solution protects eCommerce merchants from chargebacks while minimizing the impact of false declines on online revenues. Machine learning models eliminate the need to manually adjust fraud detection, and elastic linking drives decision speed and accuracy.
8.0
Rating
3
Reviews
186
Words/ Review
807
Total Views
596
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F5 Shape Security
The Shape technology platform, covered by 50+ patents, stops automated fraud and other attacks on web and mobile applications, including credential stuffing, account takeover, scraping, and unauthorized aggregation. Shape is one of the largest processors of login traffic in the world, protects more than 1.3 billion user accounts, and prevented more than $1 billion in fraud losses last year.
8.5
Rating
2
Reviews
255
Words/ Review
2,495
Total Views
407
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Forter
Forter provides instant, guaranteed approve/decline decisions for every transaction, removing the burden and uncertainty of fraud.
1
Review
1,441
Total Views
453
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SAS Fraud Management
Respond faster to new threats. Reduce false positives for a better customer experience. SAS Fraud Management uses industry-leading data analytics and machine learning to monitor payments and nonmonetary transactions, as well as events, enabling you to identify and respond to unwanted and suspicious behavior in real time.
2
Reviews
1,008
Total Views
608
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Featurespace ARIC Fraud Hub
Featurespace’s ARIC engine is the smartest technological approach to fraud management, developed to cope with the constant threat of new fraud attacks, while enabling businesses to accept their genuine customers – on premise or via secure cloud.
1
Review
1,046
Total Views
580
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IBM Trusteer
IBM Trusteer Pinpoint Detect, helps protect digital channels against account takeover, fraudulent transactions, and can detect end user devices infected with high risk malware. Trusteer Pinpoint Detect is a cloud-based solution that can transparently build user profiles and continuously authenticate online identities to more efficiently differentiate between a true user and fraudsters. It is designed to enable a real-time risk assessment with an actionable recommendations, employ behavioral biometrics capabilities to seamlessly build models based on patterns of mouse movements in real-time and analyze patterns against learned user behavior and known fraud patterns, identify access using compromised credentials and provide actionable recommendations to help detect and mitigate fraudulent activities and control and create custom policies to help you rapidly build and deploy countermeasures leveraging machine learning and advanced analytics.
1
Review
878
Total Views
557
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Kount
Kount’s patented machine learning technology analyzes transactions to stop fraud and increase revenue for online businesses, merchants, acquiring banks, and payment service providers.
3
Reviews
775
Total Views
233
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Heimdal Email Security
Cloud and on-premises email protection solution, mixing Office 365 support with proprietary e-mail threat prevention to protect against mail-delivered threats and supply chain attacks.
9.0
Rating
1
Review
325
Words/ Review
143
Total Views
8
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Guardian Analytics Fraud Detection
Guardian Analytics Fraud Detection is the first fraud prevention solution to use behavior-based anomaly detection. To complement our expertise in behavioral analytics, we actively study fraudsters’ techniques to make sure we’re always one step ahead. We are also the only solution that automatically and immediately protects 100 percent of users and account holders against all types of threats and schemes, and dynamically adapts to new attacks and changes in legitimate user behavior. In addition to fraudulent payments, we detect account takeover, reconnaissance, and fraud set-up activity that indicate possible criminal activity in the early stages of an attack so our customers can proactively intervene before there’s any money movement. And we do it all without rules and without disrupting users’ normal activity or process.
489
Total Views
321
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iovation FraudForce
iovation FraudForce stops online and mobile fraud in real time. It identify patterns that indicate fraud and establish fraud risk and the need for further transaction review based on suspicious behavior and inconsistent data elements. Device anomalies can help you accurately separate the fraudsters from your good customers. Utilizing powerful device recognition technology and a unique approach to device intelligence that leverages device-to-device and device-to-account associations, device history, and detailed reports of confirmed fraud from a global network of fraud and security analysts. Its key features include the following: Accurately recognize devices of all types, Comprehensive database of devices and fraud evidence, Reveal hidden connections between devices and accounts linkages, Performance and reliability and Evasion detection that Stop fraudsters who are hiding behind proxy servers, TOR networks, VPNs, mobile VMs, emulators or other anonymizing technology.
521
Total Views
247
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BAE Systems NetReveal
NetReveal Enterprise Fraud protects critical systems, using robust behavioural profiling, anomaly detection and machine learning analytics for quicker identification of fraud.
808
Total Views
255
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Experian Crosscore
CrossCore™ is the first smart, open, plug-and-play platform for fraud and identity services. It delivers a future-proof way to modify strategies quickly, catch fraud faster, improve compliance, and enhance the customer experience.
486
Total Views
194
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Amazon Fraud Detector
Amazon Fraud Detector is a fully managed service that makes it easy to identify potentially fraudulent online activities such as online payment fraud and the creation of fake accounts. Globally each year, tens of billions of dollars are lost to online fraud.
1
Review
547
Total Views
139
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Accertify
Accertify is a leading provider of fraud prevention, chargeback management, and payment gateway solutions, designed to help businesses mitigate risk and optimize their payment processes.
301
Total Views
233
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Broadcom EMV 3-D Secure (3DS)
Issuers and merchants rely on the 3-D Secure (3DS) protocol in the fight against “card-not-present” (CNP) fraud. You may recognize brands such as Mastercard SecureCode®, Verified by Visa, American Express SafeKey® and Discover ProtectBuy—all of which are 3DS implementations.
289
Total Views
238
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ACI Fraud Management
ACI has helped leading institutions implement intelligent, customer-centric financial crime management solutions designed to detect and manage unusual activity based upon known patterns in an account or transaction activity within an institution.
293
Total Views
197
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Emailage Email Risk Score
Our online fraud risk scoring uses email address metadata as a basis for transactional risk assessment and digital identity validation. With a clear picture of who is behind a transaction, you can expedite approvals, prevent chargebacks, automate workflows and optimize manual review.
332
Total Views
154
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Nudetect
Recognize your known userBuild a strong relationship with your good customer with NuDetect.With our +99% accuracy, you avoid false declines and unnecessary friction. Treat your good customers with the trust they deserve.
6.0
Rating
1
Review
198
Words/ Review
171
Total Views
82
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IBM Financial Crimes Insights (FCI)
The IBM Financial Crimes Insight for Watson (FCI) solution provides actionable insights to identify fraudulent activity, such as financial crimes and improper payments. FCI includes a management environment for the investigation, mitigation, and prosecution of fraud and financial crimes.
338
Total Views
123
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Sift Digital Trust and Safety
Sift, is the leader in Digital Trust & Safety, empowering companies of all sizes to unlock revenue without risk. Sift prevents fraud with industry-leading technology and expertise, an unrivaled global data network, and a commitment to building long-term partnerships with our customers. Twitter, Airbnb, and Twilio rely on Sift to stay competitive and secure.
1
Review
270
Total Views
161
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Human Defense Platform
The HUMAN Defense Platform is a comprehensive cybersecurity solution designed to protect businesses from digital fraud and abuse across various online touchpoints. It offers multi-surface protection for ad platforms, web applications, mobile apps, and APIs, ensuring a secure digital presence. The platform focuses on disrupting fraudulent activities in real-time using advanced analytics and machine learning, making it difficult for attackers to succeed. Leveraging a vast global threat network, it identifies and blocks suspicious activities based on real-time threat intelligence. Designed for scalability and automation, it frees up security teams to focus on strategic initiatives. Key threats mitigated include account takeover (ATO), card-not-present (CNP) fraud, scraped data abuse, bot attacks, and malvertising.
1
Review
957
Total Views
168
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Broadcom Payment Security
Find the balance. Payment Security delivers more secure online transactions with an excellent customer experience.
16
Reviews
234
Total Views
149
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FraudNet
Fraud detection software that identifies fraudulent accounts, searches for customer information & provides warning of account takeover.
168
Total Views
128
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RSA Web Threat Detection
RSA Web Threat Detection is a fraud detection platform that helps organizations identify anomalous online behavior with real time data visibility & analysis and respond on the fly to even the most sophisticated (and newest) fraud - without discouraging legitimate users from using your site. WTD's Behavioral Intelligence drives a feedback loop that continuously improves threat detection capabilities. It addresses variety of fraud types ranging from account takeover, DDoS attack and bots to wire transfer, credit card, 'Pump and dump' stock trades, Mobile and web session hijacking, Fraudulent account creation and money movement and random deposit fraud.
187
Total Views
116
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Signifyd
Signifyd, the world’s largest provider of guaranteed fraud protection, enables online retailers to provide a friction-free buying experience for their customers. Signifyd leverages big data, machine learning and domain expertise to provide a 100 percent financial guarantee against fraud on approved orders that later turn out to be fraudulent. This effectively shifts the liability for fraud away from retailers, allowing them to increase sales and open new markets while reducing risk.
158
Total Views
132
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DataVisor
DataVisor is the leading big data fraud detection solution utilizing unsupervised analytics to identify malicious account campaigns before they conduct any damage to banks, consumer-facing web sites and mobile apps. Our unique approach to big data fraud detection does not rely on prior knowledge of attack patterns – “training data” in data science speak.
241
Total Views
121
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SEON Fraud Prevention
SEON Fraud Prevention effectively addresses online fraud challenges for businesses. Its valuable features include real-time data enrichment and customizable risk scoring. While its functionality is strong, there is room for improvement in the integration with other systems, enhancing compatibility and streamlining workflows.
147
Total Views
122
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InAuth
In this new world of digital transactions, an elegant customer experience and security are no longer mutually exclusive.
1
Review
124
Total Views
113
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Pindrop Protect
Pindrop Protect provides a risk score and call intelligence to the call center in the first few seconds of each call. The risk score - along with the analysis of the caller’s voice, device, and behavior - is provided to the call center’s fraud analyst team for further investigation. Pindrop’s proprietary machine learning algorithms then use feedback from the investigation to maximize solution performance.
134
Total Views
95
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Fingerprint
Powered by the most accurate device fingerprinting technology, Fingerprint enables engineering and product teams to prevent fraud, improve user experiences, and better understand their traffic.
114
Total Views
96
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Fraud Hunting Platform
Secure
141
Total Views
76
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SHIELD
SHIELD is a device-first, risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activity. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney, and more. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission - eliminating unfairness to enable trust for the world.For more information, visit shield.com
123
Total Views
83
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Netacea Bot Management
Netacea takes a smarter approach to bot management. Intent Analytics powered by machine learning quickly and accurately distinguishes bots from humans to protect websites, mobile apps and APIs from automated threats while prioritising genuine users. Actionable intelligence with data-rich visualisations empowers you to make informed decisions about your traffic.
182
Total Views
89
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SpyCloud
Transform Your Online Fraud InvestigationsJust like the rest of us, criminals rely on online accounts that are subject to data breaches. SpyCloud accelerates online fraud investigations by making data recovered from those breaches actionable for investigators.
158
Total Views
57
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Digital Resolve Fraud Detection Software
Fraud Analyst is a proven platform for risk-based authentication, fraud detection, and real-time identity verification that effectively safeguards access to sensitive information for all customer segments. It provides protection for every customer segment and user session, offering a layered approach to fraud detection and prevention that helps to secure online accounts from today's most advanced criminals. Fraud Analyst leverages a powerful transaction analysis engine that monitors every online interaction and transaction and provides flexible response mechanisms that allow organization to address incidents based on your business, risk and operational policies. It provides transparent login authentication that offers strong protection while maintaining the normal customer experience. It automates, expedites and secures the online account opening and registration processes. And it has a powerful risk analysis engine that offers unparalleled insight and actionable information for all online touchpoints and user sessions, allowing organizations to take a proactive role in fraud prevention.
107
Total Views
90
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Ravelin
Confidence in knowing where your fraud is coming from and how to manage it. A simplified view to monitor fraud, conversion and acceptance rates and adjust to suit your business.
111
Total Views
80
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nsKnox
Register and validate your bank account details, issue the nsKnox Bank Account Certificate and protect all your incoming payments. Continuously verify domestic and international banking details to prevent the funds you transfer from being diverted by cyberfraudsters. For validating bank account ownership anywhere in the world, securing master data, and verifying payments prior to submission.
158
Total Views
19
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Verafin Fraud Detection and Management
Verafin’s advanced Fraud Detection and Management solutions enable you to see the whole story of a customer’s activity, across all channels — ensuring you have the information you need to prevent losses and strengthen your fraud prevention program.
71
Total Views
64
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RSA FraudAction
RSA FraudAction detects and mitigates the damages caused by Trojan attacks. The service is designed to identify malware threats, respond to an attack when it occurs and minimize the threat by blocking end-user access to the attack's online resources.
84
Total Views
45
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Entrust TransactionGuard
Provides real-time monitoring of transactions, automatic detection of fraudulent activities and comprehensive case management tools.
71
Total Views
48
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BeyGoo
BeyGoo is a Digital Risk Protection platform that focuses on the early detection of incidents and prevention of frauds through the use of artificial intelligence and automated process to monitor the digital assets of organizations.Digital assets are crucial in modern organizations, that is why our platform is in constant innovation allowing to detect, prevent and to anticipate cybersecurity incidents.
83
Total Views
32
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Identiq
The anonymous verification network. Validate new users, and vouch for ones you already know, all without sharing any user data whatsoever.
71
Total Views
30
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Cyxtera Total Fraud Protection
Total Fraud Protection a Flexible and comprehensive multi-layered fraud protection across all devices, channels and clouds. Using industry-leading data analytics to detect attacks in real time before they can cause any damage, each layer of Total Fraud Protection can be deployed independently, but becomes even more powerful when implemented as a suite that shares fraud intelligence to make each layer more effective.
69
Total Views
30
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Reality Defender
Deepfake-driven disinformation is exploding. AI-powered fraud techniques have never been more accessible. As attacks continue to rise, Reality Defender is the first line of defense for enterprises, platforms, and governments against the most sophisticated cybercrimes.
59
Total Views
30
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Kaspersky Fraud Prevention
Kaspersky Fraud Prevention unites advanced technologies based on machine learning for proactive real-time fraud detection. Learn how our technologies work and how they enhance your security and monitoring solutions, allowing you to concentrate on your business and your customers.
57
Total Views
32
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AU10TIX
AU10TIX, an identity management company headquartered in Israel, provides critical, modular solutions to link physical and digital identities so that companies and their customers can confidently connect.
72
Total Views
16
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Broadcom Merchant Risk Analytics
Gain real-time visibility and control over all your eCommerce transactions. You want Payment Security that doesn’t get in the way of business. With Merchant Risk Analytics, you get just that—a fraud prevention solution that stops illicit transactions in real time, without disrupting the customer experience.
45
Total Views
33
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ThreatMark
ThreatMark enables banks to build completely trusted & safe online banking systems. Our advanced solution uses AI-powered digital behavior analytics to prevent digital fraud, learn from it, and build models that prevent future frauds across the entire customer journey, across all digital channels.
40
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34
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Aspect Verify
Businesses face the challenge of maintaining consumer trust when sending sensitiveinformation while providing the best, most convenient customer service experiencepossible. Aspect Verify addresses these concerns invisibly within a non-intrusive maturecloud infrastructure:-Reduce fraud while building trust with customers through frictionless transactions-Aspect Verify helps businesses better understand customer behaviour and ensures no sensitive communications, such as the delivery of one-time passcodes, have been compromised.
41
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24
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IdentityMind
The balance between best experience and least fraud is tough to find. Too much risk means fraud and chargebacks that can hurt your bottomline. Too much security means fewer customers and more unhappy customers. What’s the balance for the best online fraud detection? Knowing who’s on the other end of the transaction is the best start, and IdentityMind helps you get there.
2
Reviews
50
Total Views
18
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ThreatFabric
The strong digital transformation and immense popularity of mobile banking has also increased threats and fraud. ThreatFabric can help you regain control and stay away from the never-ending cat & mouse game with fraudsters who disrupt your users’ lives and your business.Fraud protection without friction or churn. Layered fraud indicators to adapt to ever-changing fraud. Driven by industry leading threat intel. Safeguarding millions of users and billions of transactions.
39
Total Views
24
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Adjust Fraud Prevention
When unchecked, ad fraud can derail your entire mobile acquisition strategy by stealing from ad budgets and skewing datasets. Many ad fraud solutions only detect ad fraud and don’t work in real-time, leaving it up to the client to fix their problems with fraud. But with Adjust’s Fraud Prevention Suite, you get comprehensive ad fraud prevention that proactively stops fraud before it happens, so you can focus on what really matters: driving growth.
35
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22
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Pipl
Pipl is the identity trust company that makes sure no one pretends to be you. We do this by understanding the deep connections between the data elements that make up an identity and looking at the big picture. We analyze the relationships of many identifiers such as email, mobile-phone and social-media data that spans the globe.
41
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18
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Trust Cloud
Spec’s Trust Cloud is the only no-code platform that empowers businesses to integrate and orchestrate fraud defenses in minutes. Teams using the Trust Cloud act fast, learn fast, and win fast against constantly evolving cybercrime threats.There is no JavaScript to deploy. There are no APIs to integrate. There is no code ever.
34
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13
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Midigator
Midigator provides a comprehensive, multi-layer approach to resolving disputes and preventing chargebacks.Refund transaction disputes to avoid chargebacks, prevent threshold breaches, and keep merchant accounts in good standing.Identify the underlying reason for transaction disputes and solve issues at their source. Trade temporary solutions for long-term prevention.
33
Total Views
13
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Yoti
Yoti is a digital identity company that makes it safer for people to prove who they are. We started by empowering people with a free, reusable digital ID app that minimises the data they share with businesses. We now provide verification solutions across the globe, spanning identity verification, age verification, eSigning and authentication.
22
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11
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Click Fraud Protection
We monitor each and every visit to your website, detect click fraud and secure your PPC budget by blocking any attempt to attack your Google Ads & Bing Ads campaigns. With Clixtell you can immediately & automatically prevent from attackers to see your ads. Our user-friendly software enables you to secure your Google Ads budget by constantly preventing click fraud activity.
23
Total Views
10
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NS8
NS8 safeguards online businesses against advertising fraud, transaction fraud, and poor site performance. NS8 protects against threats and offers better insight into real customers by utilizing behavioral analytics, real-time user scoring, and global monitoring. Available through easy-to-install plugins on multiple platforms, our solutions empower merchants to quickly minimize risk, better automate fraud management and realize savings throughout the customer lifecycle.
17
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6
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Fraudlogix
Protect your online presence with Fraudlogix, the industry leader in combating bots, digital advertising fraud, ecommerce fraud, payment fraud, fake account signups, and account takeovers. Our solutions ensure real-time protection through easy APIs. With a proven track record of monitoring 300+ million URLs and apps, and over 1 billion unique devices monthly, Fraudlogix is your trusted partner in defending against a wide range of online threats. Visit our website and ask about setting up a free account today.
19
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3
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Chargeblast
Receive alerts and intercept chargebacks before they become official disputes. Foolproof way to kill disputes before you get dinged. Save dispute fees. Avoid getting put on high risk monitoring programs.
12
Total Views
6
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PayShield
Users employ PayShield for securing cryptographic key management and protecting sensitive financial data. It is utilized for safeguarding payment card transactions, securing ATM and POS operations, and facilitating secure PIN generation and verification. Users value its robust security features, ease of integration, reliable performance, and strong authentication mechanisms while needing more intuitive navigation and faster processing speeds.
2
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2
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Fraud Detection and Prevention experts

Nikolay Dimitrov - PeerSpot reviewer
Melvin Ong - PeerSpot reviewer
Anthony Uzoh - PeerSpot reviewer
Jahnavi Koppala - PeerSpot reviewer
Sohom Roy - PeerSpot reviewer
Yurii Fedets - PeerSpot reviewer
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reviewer2091717 - PeerSpot reviewer
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Related categories

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Fraud Detection and Prevention Q&As

Read answers to top Fraud Detection and Prevention questions. 816,406 professionals have gotten help from our community of experts.
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