Amazon WorkMail Reviews

Name: Amazon WorkMail
Brand: Amazon Web Services (AWS)
Rating: 4.2 (12 reviews)

Vendor: Amazon Web Services (AWS)

4.2 out of 5

12 reviews
84% willing to recommend

264 followers

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What is Amazon WorkMail?

Amazon WorkMail is a secure, managed business email and calendar service with support for existing desktop and mobile email client applications. Amazon WorkMail gives users the ability to seamlessly access their email, contacts, and calendars using the client application of their choice, including Microsoft Outlook, native iOS and Android email applications, any client application supporting the IMAP protocol, or directly through a web browser. You can integrate Amazon WorkMail with your existing corporate directory, use email journaling to meet compliance requirements, and control both the keys that encrypt your data and the location in which your data is stored. You can also set up interoperability with Microsoft Exchange Server, and programmatically manage users, groups, and resources using the Amazon WorkMail SDK.

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Amazon WorkMail is the #2 ranked solution in top Cloud Email solutions and #4 ranked solution in top Email Applications. PeerSpot users give Amazon WorkMail an average rating of 8.4 out of 10. Amazon WorkMail is most commonly compared to Fortinet FortiMail Cloud: Amazon WorkMail vs Fortinet FortiMail Cloud. Amazon WorkMail is popular among the large enterprise segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Helped 839,422 peers since 2012

Featured Amazon WorkMail reviews

Michael Olayemi

Senior Software Engineer at Checkit

The solution is quite low-level and lacks some advanced features. For example, it doesn't provide tracking capabilities, such as knowing how many users opened an email, which is crucial for email marketing. You would need to integrate these analytics with other tools to get them. I need to know if there has been a bounce and how customers interacted with the email. I would only suggest that Amazon WorkMail relax the rules for using Amazon SES in production. When you create an account, it starts in Sandbox mode, which means you can't use it in production right away. You must go through a process, message Amazon, and request to move it to production. Since Amazon is a big company, I feel customers shouldn't need this permission to use the service in production.

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Mahender Nirwan

Software developer at TAIGLE LLC

WorkMail is not available in all AWS services. I'm not sure if it's available everywhere now, but I'm from India, and WorkMail was not available in India. I had to create a setup in Ireland. That was a limitation because I was trying to get a WorkMail account while being in the India region. The support team was working with us at that time. I think it is supported now, but there might still be a few regions where it's not supported. The deployment takes wo to three days at large. Again, there's documentation. You can read it. It's cloud-based.

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Hamed Khosrojerdi

CTO at Al-Ebdaa

I use Amazon WorkMail to create email accounts and integrate them with Gmail and Microsoft Outlook. I've launched a website and migrated it to AWS infrastructure, and WorkMail is part of this integration Amazon WorkMail integrates with Route 53 and other AWS services, providing a seamless…

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Amazon WorkMail mindshare

Product category:

As of March 2025, the mindshare of Amazon WorkMail in the Cloud Email category stands at 9.5%, down from 11.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Email

PeerAnalyst reports based on Amazon WorkMail reviews

Type	Title	Date
Category	Cloud Email	Mar 4, 2025	Download
Product	Reviews, tips, and advice from real users	Mar 4, 2025	Download
Comparison	Amazon WorkMail vs MailChimp	Mar 4, 2025	Download
Comparison	Amazon WorkMail vs SendGrid	Mar 4, 2025	Download
Comparison	Amazon WorkMail vs Zoho Campaigns	Mar 4, 2025	Download

Title	Rating	Mindshare	Recommending
Fortinet FortiMail Cloud	4.0	2.8%	90%	21 interviews Add to research
MailChimp	4.1	15.2%	82%	32 interviews Add to research

Valuable Features

"Amazon WorkMail integrates with Route 53 and other AWS services, providing a seamless experience when using AWS infrastructure."
"It is very stable. I haven't faced any issues."
"The most valuable feature of the Amazon WorkMail for me is the SMC server. It makes my work much easier, especially since I often work with Spring Boot. There are many built-in APIs in Spring Boot that help with messaging. What I appreciate about it is that it simplifies the process. I don't need to write much code; I define the credentials in my properties or environment variables. The Java Message API, an internal API from Spring Boot, does most of the work. I set up the properties and connected them to the SMC server, and I can send emails."

Room for Improvement

"Amazon WorkMail's user interface could be more intuitive and user-friendly."
"WorkMail is not available in all the regions."
"The solution is quite low-level and lacks some advanced features. For example, it doesn't provide tracking capabilities, such as knowing how many users opened an email, which is crucial for email marketing. You would need to integrate these analytics with other tools to get them. I need to know if there has been a bounce and how customers interacted with the email."

Pricing

"I rate the solution's pricing as one out of ten. It is close to being cheap. Sometimes, the tool offers a generous amount of free messages, up to 40,000, which is great for startups like ours. This means that we don't accumulate any costs for some months because we stay within the free usage tier. When we exceed the free allocation, the costs are reasonable, and no hidden charges exist."
"It's very cheap. The cheapest among all the services available."
"The solution should improve its price."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Amazon WorkMail Buyer's Guide for additional reliable information.