Barracuda Email Protection Reviews

Name: Barracuda Email Protection
Brand: Barracuda Networks
Rating: 4.3 (17 reviews)

4.3 out of 5

17 reviews
100% willing to recommend

What is Barracuda Email Protection?

The popularity of Microsoft 365 means criminals test and design their attacks to bypass its native security features. And that means you need additional layers of defense. With Advanced Threat Protection enabled, Barracuda uses multiple layers of detection, including signature, static, and behavioral analysis, along with CPU-emulation sandboxing to accurately detect and block zero-hour targeted attacks and ransomware.

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Barracuda Email Protection is the #3 ranked solution in top Email Archiving solutions, #4 ranked solution in top Office 365 Protection solutions, and #15 ranked solution in top Email Security solutions. PeerSpot users give Barracuda Email Protection an average rating of 8.6 out of 10. Based on the analysis of the 17 most recent Barracuda Email Protection reviews, the overall sentiment is positive, with a sentiment score of 7.4. (Among the highest in the category). Barracuda Email Protection is most commonly compared to Google Vault: Barracuda Email Protection vs Google Vault. Barracuda Email Protection is popular among the large enterprise segment, accounting for 41% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Buyer's Guide

Barracuda Email Protection

December 2024

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Helped 824,067 peers since 2012

Featured reviews

Alex Clerici

System Integrator IT Manager at Tecnimex S.r.l.

Regarding Barracuda Email Protection specifically, I'm quite satisfied. I think there's room for improvement in their other products, especially their cloud firewall protection and ZTNA offerings. Moreover, prices could be more granular, especially for the small business area. Typically, in Italy, the majority of our customers are small businesses. It would be better if the prices could be adjusted for small businesses.

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Mujtaba Rizvi

Manager IT- Systems and Data Center Operations at Hamdard

The solution is managed by our third-party vendor. Two to three months back, we got fraudulent emails in which someone in the organization was being blamed. We complained about it to our ISP or third-party provider managing the solution. They might have taken some action, and currently, we are not getting those types of emails. I would recommend the solution to other users. Overall, I rate the solution a nine out of ten.

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AshishSingh15

Presales Consultant Cybersecurity at ZONES PVT LTD

I would rate it eight out of ten. While stability could see improvements, I must emphasize that Barracuda Email Protection has been instrumental in safeguarding against various attack methods. In the realm of security, I would confidently give it a perfect rating of ten, considering its robust defense against a multitude of attack vectors.

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Barracuda Email Protection mindshare

Product category:

As of December 2024, the mindshare of Barracuda Email Protection in the Email Archiving category stands at 12.8%, down from 13.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Email Archiving

PeerAnalyst reports

Type	Title	Date
Category	Email Archiving	Dec 22, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 22, 2024	Download
Comparison	Barracuda Email Protection vs Google Vault	Dec 22, 2024	Download
Comparison	Barracuda Email Protection vs Veritas Enterprise Vault	Dec 22, 2024	Download
Comparison	Barracuda Email Protection vs Barracuda Message Archiver	Dec 22, 2024	Download

Title	Rating	Mindshare	Recommending
Google Vault	4.5	15.9%	100%	12 interviews Add to research
Veritas Enterprise Vault	4.1	12.4%	93%	16 interviews Add to research

Valuable Features

Barracuda Email Protection is valued for its security, ease of use, and customization. It offers advanced spam and malware blocking, seamless integration with Microsoft 365, and AI-driven impersonation protection. Users appreciate the intuitive interface for managing email threats and the effective archiving and search capabilities. Known for cloud-to-cloud backup, Barracuda's technical support receives high praise. The platform provides flexibility and simplifies management for users, although reporting and integration with security training need improvement.

"The beauty of Barracuda Email Protection is that it is easy to manage and simple to deploy."
"The solution's most valuable feature is impersonation detection."
"We check the reports sometimes to see that frequent attacks and malicious emails are being blocked by the solution."

Room for Improvement

Barracuda Email Protection requires enhancements in email encryption and performance, particularly in the Archiver. Integration with non-Microsoft platforms and third-party security awareness training needs expansion. Licensing, pricing, and policy flexibility should be improved. Reporting mechanisms, especially regarding incidents, are insufficient. Fraud detection produces false positives with limited adjustability. The user interface lacks detailed visibility. Storage capacity and administrative access pose challenges, particularly for on-premise users. Employee monitoring and network configuration also have room for growth.

"Barracuda Email Protection needs better reporting and more robust integration with security awareness training platforms and third-party solutions."
"The technology works on a supervised engine, but it would be better if it ran on an unsupervised engine."
"Two to three months back, we got fraudulent emails in which someone in the organization was being blamed."

ROI

Pricing

The pricing and licensing for Barracuda Email Protection could be improved, with a need for streamlining and lower costs. The solution is considered middle-of-the-road in terms of price, with the potential for negotiation at the end of fiscal years or quarters.

"Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution."
"The solution's pricing is moderate, where it is neither cheap nor expensive."
"We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume."

Popular Use Cases

Barracuda Email Protection serves as an email security tool primarily for backing up Office 365 and archiving emails. It safeguards against spam, phishing attempts, and malware, using advanced AI and encryption. Users include large companies and banks, integrating it with Microsoft systems to enhance email protection. It also stops malicious attachments and links, filters inbound emails, and offers user management. Barracuda is automated, accommodating up to a thousand users without extensive customization.

Service and Support

Barracuda Email Protection's customer service and support is frequently praised for being helpful and responsive. Users express satisfaction with the technical assistance, noting that it is exceptional, well-qualified, and friendly. Some suggest improvements to global accessibility, specifically by addressing time zone challenges and providing European-based support. Despite minor suggestions for enhancement, it consistently receives high ratings for proficiency and effectiveness. Many consider Barracuda among the top in its industry for support.

Deployment

Many users described Barracuda Email Protection's initial setup as straightforward and quick, often completed in one day. Some found it slightly complex, especially with Office 365 integration, but praised the clear documentation and available support. Familiarity with MX records and system protocols eased the process for many. Users appreciated the training resources provided, though some needed a few days for full implementation, particularly when other tasks divided their attention. Most rated the setup highly.

Scalability

Barracuda Email Protection is highly scalable, suitable for small to large enterprises. Users appreciate its adaptability, supporting varied user numbers and diverse industry needs. Backup and email archiving features are readily expandable. Scales efficiently with cloud capabilities and license flexibility, accommodating 50 to 10,000 users. Rated between eight and ten for scalability by many users, it serves mid-market and enterprise environments effectively, assisting diverse clientele, including government and health sectors.

Stability

Barracuda Email Protection is rated highly for stability, ranging from eight to ten out of ten. Users report it as stable and reliable, with minimal downtime. There was only one noted incident with the archiving feature over four years. It efficiently safeguards against various attack methods, and once implemented, requires minimal further assistance. The performance is great, with no bugs or crashes, earning praise for its cybersecurity features and efficient support.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Barracuda Email Protection Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

17%

Construction Company

Healthcare Company

Manufacturing Company

Real Estate/Law Firm

Retailer

Financial Services Firm

Government

University

Educational Organization

Comms Service Provider

Legal Firm

Wholesaler/Distributor

Non Profit

Media Company

Outsourcing Company

Insurance Company

Pharma/Biotech Company

Hospitality Company

Recreational Facilities/Services Company

Performing Arts

Energy/Utilities Company

Sports Company

Security Firm

Printing Company

Photography Company

Consumer Goods Company

Recruiting/Hr Firm

Transportation Company

Compare Barracuda Email Protection with alternative products

Learn more about Barracuda Email Protection

Traditional email gateways use static rules and policies—reputation analysis, block lists, and malicious payloads—to determine if an email is malicious.

Barracuda protects your Microsoft 365 inbox against evasive threats with a powerful AI engine that learns the unique communication patterns within your organization through access to internal and historical emails. Once it understands what legitimate emails looks like for each user, it can detect anomalies that signal malicious intent. This context-based detection is more effective at blocking targeted attacks, which are designed to bypass traditional rule-based email security.

Barracuda Email Protection was previously known as Barracuda Essentials.