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Dynatrace mindshare

As of January 2025, the mindshare of Dynatrace in the Application Performance Monitoring (APM) and Observability category stands at 12.4%, down from 14.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability

PeerAnalyst reports

TypeTitleDate
CategoryApplication Performance Monitoring (APM) and ObservabilityJan 10, 2025Download
ProductReviews, tips, and advice from real usersJan 10, 2025Download
ComparisonDynatrace vs DatadogJan 10, 2025Download
ComparisonDynatrace vs New RelicJan 10, 2025Download
ComparisonDynatrace vs Azure MonitorJan 10, 2025Download
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Key learnings from peers

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Room for Improvement

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Deployment

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Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
34%
Financial Services Firm
17%
Computer Software Company
8%
Manufacturing Company
6%
Government
4%
Insurance Company
4%
Healthcare Company
3%
Retailer
3%
Energy/Utilities Company
3%
University
2%
Comms Service Provider
1%
Construction Company
1%
Transportation Company
1%
Real Estate/Law Firm
1%
Media Company
1%
Hospitality Company
1%
Logistics Company
1%
Non Profit
1%
Wholesaler/Distributor
1%
Legal Firm
1%
Outsourcing Company
1%
Recreational Facilities/Services Company
1%

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Dynatrace reviews

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BP
Manager, Performance Engineering at Medica Health Plans
Verified user of Dynatrace
Jun 16, 2020
AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts

Pros

"With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

Cons

"They've leveraged those security gateways and renamed them ActiveGates, and now there are different web plugins we can run on it... Sometimes the development of those seems to be running very fast and it's not complete. They don't yet function quite as easily as the OneAgents do. But I have hopes that that's going to get better. We have tried the MQ, the Citrix, and the Oracle ActiveGate plugins. They could be sharper. It's the right direction to go. It just seems like it could be smoother."
Sathis-Kumar - PeerSpot user
Senior Manager at Bank of America
Verified user of Dynatrace
Dec 3, 2022
The single-agent format is easy to use and accurately captures issues

Pros

"It is very easy to create customized dashboards."

Cons

" The container platform could include more value-added features. "
Find out what your peers are saying about Dynatrace. Updated January 2025
830,526 professionals have used our research since 2012.
PeerSpot user
IT Technical Architect at a insurance company with 5,001-10,000 employees
Verified user of Dynatrace
Jun 3, 2020
Product discussed: 1.192
Provides traceability from tracing transactions of end users all the way through the back-end systems

Pros

"It has improved our critical incident response, exposing critical issues impacting the environment and our ability to respond to those events prior to client impact as well as resolving those events more quickly. We have use cases where we have studied a 70 percent improvement for response times in an occurring event as well as future reoccurrences being improved."

Cons

"There continues to be some opportunity to expose the infrastructure from a broader reporting standpoint. Overall, the opportunity is in the reporting capability and the ability to more flexibly expose or pivot the data for deeper analysis. Oftentimes, the solution is good at looking narrowly at information, but when you want to broaden that perspective, that's where the challenges come in. At this point, it requires the export of data to external systems to do this."
MK
Senior Director IT at BARBRI Inc.
Verified user of Dynatrace
Oct 20, 2020
Product discussed: 1.204.87
Gives us very deep visibility into both user actions and systems interactions, including a view inside containers

Pros

"The Session Replay not only allows us to watch the user in 4K video, but to see the individual steps happening behind the scenes, from a developer perspective. It gives us every single step that a user takes in a session, along with the ability to watch it as a video playback. We can see each call to every server as the user goes through the site. If something is broken or not running optimally, it's going to come up in the Session Replay. "

Cons

"I would love to see Dynatrace get more involved in the security realm. I get badgered by so many endpoint protection companies. It seems like a natural fit to me, that Dynatrace should be playing in that space."
Manish Ved - PeerSpot user
Lead Infrastructure Domain Architect (Systems) at a healthcare company with 10,001+ employees
Verified user of Dynatrace
Mar 25, 2023
Product discussed: 1.256.144
Solution has a useful AI engine, but the reports could be a bit better

Pros

"This solution has helped our organization on multiple occasions. The synthetic monitor came in particularly handy."

Cons

"I would say that this solution's reports are lacking a little bit, and because of this, you have to rely on API to fetch and pull data. I think they could have done a bit of a better job by providing a more user-friendly search from a reporting perspective."
DH
Manager, Ecommerce Support at a retailer with 1,001-5,000 employees
Verified user of Dynatrace
Jun 21, 2020
The ability to capture every single user session on the site and work with our customer support team has been a huge return on investment

Pros

"My primary use of the tool is to keep revenue coming into the business and to use it to help our business team in running their site analytics and web performance tools. They have things like Adobe Analytics that provide them with one layer of data. We use Dynatrace as another railroad metric to both confirm the Adobe Analytics data and enhance it in certain places where Adobe won't give us the answers that we need. In terms of metrics, we've had roughly about 120,000 unique sessions per hour on our website. So, we're capturing a lot of session data and real user data, and all of that data is kept in user sessions. We can look this information up by user ID to tag any given session that we want to find by date/client. E.g., if the user said that they had an issue last Thursday at 11:00 PM, then we can just do a search on their email address, go through all their sessions, and find the one that they mentioned, then dig directly into that one."

Cons

"Some of the analytics that you get in, e.g., a waterfall analysis of a web page could be clearer. A lot of that is not directly attributable to Dynatrace. Sometimes a vendor will implement a tag or JavaScript plugin that's named something entirely different than what it does. This makes it difficult to track that from the waterfall list, figure out where exactly that component is, and dig more into what it's doing. Dynatrace could probably improve a bit on that waterfall layout to make it clearer as to what exactly is there. It does a wonderful job of telling you what loads and when, but it could be improved in terms of telling me what exactly it is loading."
MA
Monitoring Services Manager at Vitality Corporate Services Limited
Verified user of Dynatrace
Jul 1, 2021
Any incident or alert raised from it automatically goes into our ITSM tool

Pros

"We use the Dynatrace AI to assess impact. Because it links to real users, it is generally pretty correct in terms of when it raises an incident. We determine the severity by how many users it is affecting, then we use it as business justification to put a priority on that alert."

Cons

"I would like a testing module focused on quality gates."
RS
Senior IT architect at a healthcare company with 51-200 employees
Verified user of Dynatrace
Sep 19, 2024
Used for end-to-end monitoring of cloud and on-premises infrastructure and applications

Pros

"I like the solution's tracing feature."

Cons

"Dynatrace is not great for network monitoring."
Gregor Liddell - PeerSpot user
Dynatrace Technical Consultant in the tech services company industry
Verified user of Dynatrace
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