IBM Robotic Process Automation (RPA) Reviews

Vendor: IBM

4.1 out of 5

23 reviews
87% willing to recommend

148 followers

What is IBM Robotic Process Automation (RPA)?

IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

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IBM Robotic Process Automation (RPA) is the #8 ranked solution in best RPA tools. PeerSpot users give IBM Robotic Process Automation (RPA) an average rating of 8.2 out of 10. IBM Robotic Process Automation (RPA) is most commonly compared to UiPath: IBM Robotic Process Automation (RPA) vs UiPath. IBM Robotic Process Automation (RPA) is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 16% of all views.

Buyer's Guide

IBM Robotic Process Automation (RPA)

October 2024

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Featured reviews

Karinne Carnevalli De Almeida

Consultant at Universidade Federal Fluminense

I used it in 2018 in a company that specialized in medical services. They used it for accounting and payments It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities. There are a few areas that could use improvement. Firstly, the cost of IBM RPA is…

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Saman Guruge

Senior Engineer at MIT ESP

We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities. When it comes to deployment and scheduling bots, there are some conflicts. They are using Microsoft MQ to communicate with their bots, but it's not reliable. When we are scheduling time, if I need to schedule an interval of one minute, sometimes, the queue gets loaded with a lot of processes or bots, and they don't wait until the first one gets complete. So, that sort of disadvantage is there. I have found one bug in version 22 when sending or configuring mail. While using their orchestration environment, on IBM Server, you can configure an SMTP connection to send out the details you want. For example, when you create a user, they send out an email. That part didn't work, and I created a few tickets. The issue is that there's a typo in the endpoint API. They have probably corrected it in version 23.

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GeorgeTzifas

Chief Operating Officer at Anyrobotics RPA Experts

We use it mainly in more corporate situations where we need to establish on-premise or more complex and complicated processes that are horizontal on the device, like onboarding processes or procure to pay, where we have to combine different departments on the same trust The good stuff about IBM…

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IBM Robotic Process Automation (RPA) mindshare

As of November 2024, the mindshare of IBM Robotic Process Automation (RPA) in the Robotic Process Automation (RPA) category stands at 2.0%, down from 2.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Key learnings from peers

Valuable Features

"Integrating the tool with SAP, EBS, or other ERPs is easy."
"IBM RPA helped us resolve a lot of difficult cases we could not resolve using other solutions."
"The good stuff about IBM is the fact that it's very easy to use, there are very nice and smart AI tools within the licensing that you don't have to pay any access. Moreover, it's more precise and more secure."

Room for Improvement

"The product must be promoted more."
"IBM’s support should improve response time."
"I would like to have more flexibility in connecting the platform with third-party systems."

Pricing

"The pricing is reasonable."
"IBM RPA is cheaper than other tools."
"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our IBM Robotic Process Automation (RPA) Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

15%

Educational Organization

10%

Government

Manufacturing Company

Insurance Company

Healthcare Company

Retailer

University

Comms Service Provider

Energy/Utilities Company

Wholesaler/Distributor

Construction Company

Real Estate/Law Firm

Media Company

Hospitality Company

Transportation Company

Aerospace/Defense Firm

Venture Capital & Private Equity Firm

Non Profit

Outsourcing Company

Logistics Company

Pharma/Biotech Company

Wellness & Fitness Company

Compare IBM Robotic Process Automation (RPA) with alternative products

Learn more about IBM Robotic Process Automation (RPA)

Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

IBM Robotic Process Automation (RPA) was previously known as IBM RPA.