Logz.io Reviews

Name: Logz.io
Brand: Logz.io
Rating: 4.1 (8 reviews)

4.1 out of 5

8 reviews
90% willing to recommend

What is Logz.io?

Logz.io is a leading cloud-native observability platform that enables engineers to use the best open source tools in the market without the complexity of operating, managing, and scaling them. Logz.io offers four products: Log Management built on ELK, Infrastructure Monitoring based on Prometheus, Distributed Tracing based on Jaeger, and an ELK-based Cloud SIEM. These are offered as fully managed, integrated cloud services designed to help engineers monitor, troubleshoot and secure their distributed cloud workloads more effectively. Engineering driven companies like Siemens, Unity and ZipRecruiter use Logz.io to simplify monitoring and security workflows, increasing developer productivity, reducing time to resolve issues, and increasing the performance and security of their mission-critical applications.

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Logz.io is the #21 ranked solution in Log Management Software and #25 ranked solution in top Security Information and Event Management (SIEM) solutions. PeerSpot users give Logz.io an average rating of 8.2 out of 10. Based on the analysis of the 8 most recent Logz.io reviews, the overall sentiment is positive, with a sentiment score of 7.5. Logz.io is most commonly compared to Wazuh: Logz.io vs Wazuh. Logz.io is popular among the large enterprise segment, accounting for 58% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.

Helped 816,406 peers since 2012

Featured reviews

Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

We can query a lot of data points and build dashboards. The vendor is good at adjusting their models. Most companies want us to forecast our yearly use and pay it upfront on day one. With Logz.io, we commit to use 14 TB in a year. However, they measure us every month and give us a monthly bill. Depending on our monthly usage, we pay for 14 TB divided by 12 months or a little extra. It's a little bit more like AWS. Other solutions do not do it. They want their money upfront. We really like the dashboards. We have 36 sub-accounts. Each sub-account is an app, and we could put restrictions on that app. Previously, there were capacity restrictions on the sub-accounts. If we have a sub-account of 1 TB and use only 100 GB, we waste 900 GB that day. We could not share it between sub-accounts. Now, they provide an overhead volume. We do a reserve, and any sub-account could use anything over the reserve. It utilizes our footprint better.

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Sanchit Srivastava

Senior Technical Lead at Ernst & Young

We use the tool to track the dev and production environment. The product needs improvement from a filtering perspective. I have been using the product for a year. The product was stable until we reached a certain limit which was around 10-20 GB. My company had 50 users for the product. We…

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Rusty Weise

Senior Software Engineer Research Development at a tech services company with 10,001+ employees

We use the product for log collection and monitoring. The solution needs to expand its access control and make it accessible through API. I am using the tool for thirteen months. The product is stable. We had lost log events during workloads. My company has around 500-1000 users for the…

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Logz.io mindshare

Product category:

As of November 2024, the mindshare of Logz.io in the Log Management category stands at 0.4%, down from 0.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Log Management

Key learnings from peers

Last updated Sep 18, 2024

Valuable Features

Key features of Logz.io include ease of use, speed of setup, and reliability. It auto scales, eliminating the need for manual intervention. AI-powered Insights help identify and separate real events from noise. Log Patterns and Drop Filters refine logs, reducing unnecessary storage. Integration of observability metrics and logging allows efficient issue tracking. Visualization in Kibana aids quick status checks. Flexible billing provides cost efficiency, and dashboards allow app-specific restrictions and overhead volume utilization.

"The query mechanism for response codes and application health is valuable."
"InsightOne is the main reason why we use LogMeIn. This is mostly because of log data that we are pushing tools and logs in general."
"The tool is simple to setup where it is just plug and play. The tool is reliable and we never had any performance issues."

Room for Improvement

Users want Logz.io to improve release management, integration stability, API reliability, and data retention. Issues include troubleshooting delays due to bugs, login requirements for dashboards, and vague documentation. Many seek enhanced access control, filtering capabilities, alert granularity, AI for threshold learning, and cheaper pricing with better monitoring. Capacity planning remains a challenge for some.

"Capacity planning could be a little bit of a struggle."
"The price can be cheaper and they should have better monitoring."
"The solution needs to improve its data retention. It should be greater than seven days. The product needs to improve its documentation as well."

ROI

Logz.io significantly improved operational efficiency by providing insightful analysis and error detection, thus reducing troubleshooting time. The platform enhanced visibility into system performance and application logs, which aided in faster identification of issues, ultimately leading to cost savings. Enhanced log management capabilities also contributed to better infrastructure maintenance and optimization.

Pricing

Logz.io offers transparent and adaptable pricing, allowing enterprises to pay only for what they need. Users find the setup reasonable, saving significant hosting costs and time by not managing servers. There are no additional costs unless add-on services are used. The company's approach includes cost-saving suggestions and tools like Drop Filters, ensuring efficient cost management. Although generally seen as cheaper than other solutions, some users experienced higher costs for large data volumes.

"The product is a little expensive."
"The product's pricing is cheaper than other solutions."
"The tool is an open source product."

Popular Use Cases

Organizations use Logz.io for central log aggregation, dashboarding, analytics, and alarming in cloud environments. It supports monitoring game server performance, player connections, and server stability. It aggregates logs from multiple microservices, enabling application health monitoring, security compliance, and real-time observability. Logs are retained for specific periods, allowing for historical analysis and diagnostics. Users integrate logs from AWS, development, and production environments to ensure smooth operations and timely issue detection.

Service and Support

Logz.io customer service is noted for a proactive and helpful team, especially during onboarding. Their support is responsive with quick initial replies, though follow-up communication can be slow. Users praised availability and fast responses via email and in-app requests. Some mentions of difficulty reaching support and assistance with bugs. Weekly meetings are common, and some users haven’t needed support due to comprehensive documentation.

Deployment

The initial setup of Logz.io is simple and quick, enabling deployment within hours. While some found it straightforward, others took a couple of weeks. Documentation familiarity aids the process, and senior developers can assist. Existing frameworks require attention to documentation. Users appreciate that the setup doesn't take much time and the application includes model marketing, dashboards, and filtering features. Figuring out egress and changing logging endpoints can be challenging, but vendor-provided upgrades ease long-term maintenance.

Scalability

Logz.io's scalability is highly praised. Users find it flexible, allowing them to scale up or down without feeling restricted. Automatic back-end handling provides reliability during peak activities, and customer support ensures successful performance during one-off events. Technical teams including developers, architects, and security personnel rely on it. Companies with varying user counts report positive experiences, with no lag experienced even when using multiple microservices. The tool's scalability is rated eight out of ten by users.

Stability

Many users find Logz.io reliable with minimal outages, rating its stability highly. Four major incidents occurred in the past year, and stability issues in Q1 were promptly addressed. Users appreciate status monitoring and notifications. High data tolerance and attentive support during minor issues are praised. Some instability was noted at higher data limits of 10-20 GB. Occasional queuing issues exist but are communicated to users. Many users rate stability an eight out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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