Amazon CloudWatch vs Logz.io comparison

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Amazon CloudWatch

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Executive SummaryUpdated on Oct 9, 2024

Amazon CloudWatch and Logz.io are leading tools in monitoring and log analysis. Logz.io has the upper hand due to its advanced analytics and user-friendly approach.

Features: CloudWatch integrates seamlessly with the AWS ecosystem and provides comprehensive data insights, though with limited data visualization flexibility. It offers extensive metrics coverage. Logz.io stands out with open-source architecture, customizable dashboards, and advanced machine learning capabilities.

Room for Improvement: CloudWatch could be simplified and expanded for better third-party integration and enhanced real-time analytics. Logz.io may improve by addressing performance lag, expanding support documentation, and refining their onboarding process.

Ease of Deployment and Customer Service: CloudWatch's setup is challenging due to AWS's layered configurations, albeit supported by reliable customer service. Logz.io offers a straightforward deployment but needs to enhance customer service responsiveness.

Pricing and ROI: CloudWatch provides cost-effective solutions for AWS users with a strong ROI due to AWS alignment. Logz.io's higher pricing is justified by its advanced features and analytical capabilities, offering significant ROI despite the cost.

To learn more, read our detailed Amazon CloudWatch vs. Logz.io Report (Updated: September 2025).

Amazon CloudWatch vs. Logz.io

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.8

Amazon CloudWatch offers cost savings and control, aiding compliance but challenges remain in quantifying returns during cloud migrations.

Sentiment score

7.1

Logz.io improved monitoring efficiency, reduced costs, streamlined operations, enhanced analytics, and increased user satisfaction, boosting productivity and savings.

Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.

For more quotes and insights, download the Amazon CloudWatch report

Digital Services & Engagement Senior Manager at AXA

No quotes available

For more quotes and insights, download the Logz.io report

Customer Service

Sentiment score

7.4

Amazon CloudWatch support is generally praised for responsiveness and expertise, though experiences and costs vary by support package.

Sentiment score

1.0

Customers appreciate Logz.io's proactive onboarding, helpful filters, and dashboards but desire more accessible technical support and quicker follow-up.

While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

In recent years, due to business expansion, knowledge levels among support engineers seem to vary.

For more quotes and insights, download the Amazon CloudWatch report

Digital Services & Engagement Senior Manager at AXA

No quotes available

For more quotes and insights, download the Logz.io report

Scalability Issues

Sentiment score

7.7

Amazon CloudWatch is praised for its scalability, managing large workloads effortlessly and adapting to diverse performance monitoring needs.

Sentiment score

6.0

Logz.io's scalability is praised for handling data efficiently, accommodating team sizes, and maintaining performance despite minor log event issues.

It is already there as a managed service from AWS.

Infrastructure Lead at Danat Fz LLC

Amazon CloudWatch's scalability is managed by AWS.

For more quotes and insights, download the Amazon CloudWatch report

Digital Services & Engagement Senior Manager at AXA

No quotes available

For more quotes and insights, download the Logz.io report

Stability Issues

Sentiment score

8.1

Amazon CloudWatch is reliable and stable, though users experience occasional logging delays and minor complexities in query customization.

Sentiment score

7.2

Logz.io is highly rated for stability, with reliable performance, prompt issue resolution, and effective support and notifications.

I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.

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Digital Services & Engagement Senior Manager at AXA

No quotes available

For more quotes and insights, download the Logz.io report

Room For Improvement

Amazon CloudWatch needs enhancements in customization, log management, pricing, integrations, data visibility, and user interface for better performance.

Logz.io requires release management, better alerting, customer update control, AI-based capacity planning, and improved documentation with affordable pricing.

When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool.

For more quotes and insights, download the Amazon CloudWatch report

Infrastructure Lead at Danat Fz LLC

Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.

Rohit Bhosale

Senior Software Engineer at Carnera

No quotes available

For more quotes and insights, download the Logz.io report

Setup Cost

Amazon CloudWatch pricing is usage-based, often cost-effective, but may increase with data use and custom metrics.

Enterprise users value Logz.io's transparent pricing, cost-effectiveness, and flexibility despite higher costs for large data volumes.

Overall, the pricing of Amazon CloudWatch is very expensive.

S K Mishra

founder, ceo at Techrev Solutions Pvt Ltd

Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.

For more quotes and insights, download the Amazon CloudWatch report

Digital Services & Engagement Senior Manager at AXA

No quotes available

For more quotes and insights, download the Logz.io report

Valuable Features

Amazon CloudWatch offers metrics, alerts, automation, and analytics with seamless AWS integration, scalability, and third-party service support.

Logz.io offers auto-scaling, AI Insights, log analysis, open-source tech, seamless integration, cost-efficiency, flexible billing, and optimized dashboards.

You can get CPU metrics, memory utilization, metrics for load balancers, metrics for ECS clusters, or whatever service is deployed on AWS.

Infrastructure Lead at Danat Fz LLC

Amazon CloudWatch allows me to set up and view even historical logs, which is one of the features I find valuable.

For more quotes and insights, download the Amazon CloudWatch report

Digital Services & Engagement Senior Manager at AXA

I like its filtering capability and its ability to give the cyber engine insights.

Rohit Bhosale

Senior Software Engineer at Carnera

No quotes available

For more quotes and insights, download the Logz.io report

Categories and Ranking

Amazon CloudWatch

Ranking in Log Management

16th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (13th), Cloud Monitoring Software (11th)

Logz.io

Ranking in Log Management

32nd

Average Rating

8.2

Reviews Sentiment

5.0

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (40th)

Mindshare comparison

As of October 2025, in the Log Management category, the mindshare of Amazon CloudWatch is 2.1%, up from 1.3% compared to the previous year. The mindshare of Logz.io is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Market Share Distribution
Product	Market Share (%)
Amazon CloudWatch	2.1%
Logz.io	0.5%
Other	97.4%

Log Management

Featured Reviews

Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration

Infrastructure Lead at Danat Fz LLC

Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.

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Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

The solution is a consistent logging platform that provides excellent query mechanisms

We can query a lot of data points and build dashboards. The vendor is good at adjusting their models. Most companies want us to forecast our yearly use and pay it upfront on day one. With Logz.io, we commit to use 14 TB in a year. However, they measure us every month and give us a monthly bill. Depending on our monthly usage, we pay for 14 TB divided by 12 months or a little extra. It's a little bit more like AWS. Other solutions do not do it. They want their money upfront. We really like the dashboards. We have 36 sub-accounts. Each sub-account is an app, and we could put restrictions on that app. Previously, there were capacity restrictions on the sub-accounts. If we have a sub-account of 1 TB and use only 100 GB, we waste 900 GB that day. We could not share it between sub-accounts. Now, they provide an overhead volume. We do a reserve, and any sub-account could use anything over the reserve. It utilizes our footprint better.

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

12%

Manufacturing Company

10%

University

Computer Software Company

14%

Financial Services Firm

12%

Comms Service Provider

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	7

Questions from the Community

What do you like most about Amazon CloudWatch?

The monitoring features are valuable.

What is your experience regarding pricing and costs for Amazon CloudWatch?

Overall, the pricing of Amazon CloudWatch is very expensive.

What needs improvement with Amazon CloudWatch?

Apart from traceability of network resources, Amazon CloudWatch needs to be more interoperable with other tools because many companies are starting to use AI-based dashboards. When using third-part...

What do you like most about Logz.io?

The query mechanism for response codes and application health is valuable.

What is your experience regarding pricing and costs for Logz.io?

The product is a little expensive. We're pushing 17 TB. It costs us one and a half million dollars a year.

What needs improvement with Logz.io?

Capacity planning could be a little bit of a struggle. The product must add some AI capabilities to learn from previous behaviors. Instead of us setting thresholds, the tool should learn the thresh...

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Product Reports

Download Amazon CloudWatch product report

Amazon CloudWatch

October 2025

Download Logz.io product report

October 2025

Also Known As

No data available

Logz

Overview

Amazon CloudWatch integrates seamlessly with AWS, providing real-time monitoring and alerting features. Its interface supports task automation, enhancing troubleshooting and analytics capabilities, while offering strong security and scalability at a cost-effective rate.

Amazon CloudWatch is an impactful platform for monitoring AWS resources and managing application performance. It simplifies infrastructure performance monitoring by providing comprehensive analytics capabilities, including application insights and event scheduling. Users appreciate CloudWatch for its detailed metrics, dashboards, and support in issuing alerts to detect anomalies. It efficiently tracks performance, optimizes resource utilization, and ensures service availability. CloudWatch is recognized for its robust alerting features and integration with other AWS services, further supporting its resource monitoring capabilities. However, there is room for improvement in dashboard customization, log streaming speed, and integration with non-AWS services. Enhancements in API integration, machine learning features, and support for third-party tools are also desired.

What features does Amazon CloudWatch offer?

Seamless Integration: Works effortlessly with AWS for cohesive service management.
Advanced Metrics: Provides detailed monitoring of CPU, memory, and more.
Real-time Monitoring: Offers up-to-the-minute alerts on infrastructure status.
Dashboards: User-friendly and informative for quick insights.
Automation: Supports task automation for efficient troubleshooting.

What benefits does Amazon CloudWatch provide?

Cost-effectiveness: Efficient resource monitoring without high costs.
Scalability: Easily adapts to growing infrastructure needs.
Security: Strong protocols for safe monitoring activities.
Improved Performance: Enhances application insights and operational efficiency.
Operational Insights: Provides comprehensive logging and performance analysis.

Industries implementing Amazon CloudWatch often focus on optimizing IT infrastructure. Companies in sectors like finance and e-commerce rely on its monitoring and alerting capabilities to ensure service uptime and performance. The platform's automation and analytics features empower teams to proactively manage performance and detect potential issues promptly.

Amazon Web Services (AWS)

Logz.io is a leading cloud-native observability platform that enables engineers to use the best open source tools in the market without the complexity of operating, managing, and scaling them. Logz.io offers four products: Log Management built on ELK, Infrastructure Monitoring based on Prometheus, Distributed Tracing based on Jaeger, and an ELK-based Cloud SIEM. These are offered as fully managed, integrated cloud services designed to help engineers monitor, troubleshoot and secure their distributed cloud workloads more effectively. Engineering driven companies like Siemens, Unity and ZipRecruiter use Logz.io to simplify monitoring and security workflows, increasing developer productivity, reducing time to resolve issues, and increasing the performance and security of their mission-critical applications.

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus

Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter