The use of the solution is the same as in any industry, like IT, manufacturing, or the banking sector. My company deals with customers who use McAfee ePolicy Orchestrator. In general, my company uses the product for various types of customers.
ENS is one of the features in the product that is useful as it basically services an antivirus solution. The DLP feature in McAfee ePolicy Orchestrator is good. McAfee Device Control and McAfee Total Protection for Data Loss Prevention (DLP) help users set the category filter, or we can set the classification based on which users can restrict the traffic that goes outside the organization.
There are challenges regarding the compatibility and agent functionality of the product. The aforementioned area can be considered for improvement.
The setup and deployment phases need to be improved.
The issues with the integration capabilities of the product, specifically the ones that are deployed on an on-premises model, need to be improved.
I have been using McAfee ePolicy Orchestrator for five years. My company has a partnership with CrowdStrike and McAfee.
Stability-wise, I rate the solution a five out of ten. I had some issues with bugs and some breakdowns in the solution.
It is a scalable solution. Scalability-wise, I rate the solution a six out of ten.
Though the scalability of the product is good, if McAfee sorts out the connectivity issues related to the agents, then it can be made a better product. The product has been in the market for a long time. The tool has been in the market during a time when no other OEM products were even introduced. The tool should improve some of its services.
The product's initial setup phase was difficult since only a professional can do it. A fresher or a new person cannot take care of the installation of the tool. A fresher or a new person cannot take care of the installation of the tool. Agent installation is easy, but the other features related to the antivirus and DLP functionalities can be implemented only with the help of a professional or skilled person since they can be deployed only from the server console. The person should be aware of the server console functionality.
I faced many challenges when deploying the product, especially some connectivity and compatibility issues.
Though the tool is good for centralizing security management, there are a lot of issues in the product, which stem from compatibility issues with different operating systems. McAfee uses multiple engines to run on the endpoint system, which causes the engines and definitions to have many issues. Ultimately, everything in the tool is based on definitions, and it needs to be updated regularly.
There are certain limitations with the integration capabilities of the product because the tool doesn't support API integration, specifically for the on-premises products. The product offers some cloud solutions that can be integrated with APIs.
I rate the overall tool a six out of ten.