Microsoft Defender for Business Reviews

Organizations experienced ROI from Microsoft Defender for Business through enhanced productivity for users and IT teams and significant cost reductions by consolidating features, saving 20% to 30% of the budget. The reassurance provided by addressing issues is valued even though ROI measurement is challenging. Improved security and time savings are also noted. Features like Exchange, OfficeSuite, OneDrive, and SharePoint enable further business opportunities without hindering the primary functionality.

Microsoft Defender for Business pricing is deemed competitive and included with an Office 365 Premium subscription, offering significant value within its ecosystem. While some view it as costly, particularly for small organizations, discounts for nonprofits help. Users rate enterprise-level pricing as affordable, with minimal extra costs. Although standalone licenses are more expensive, the overall cost is often manageable. Competitors may offer better multi-year deals, yet single-year pricing remains favorable.

• "The tool's cost has been a little high, but I do not think it was terrible."
• "The tool is cheap, while some other solutions are more expensive. I remember the tool cost about five euros for a workstation or for a user on a monthly basis."
• "Since we're a nonprofit, we get pretty good discounts on the tool."

Microsoft Defender for Business is primarily used for endpoint protection, safeguarding desktops and laptops across various organizations. Employed in integration with Active Directory, it offers services like endpoint detection and response, threat prevention, and vulnerability management. Resellers and managed service providers incorporate it in their cybersecurity toolkit, utilizing it in virtual desktop infrastructure, Windows 365, and for enterprise-level security. Despite its high license cost, it remains essential for laptop and desktop protection.

Microsoft Defender for Business receives mixed feedback on service and support. Users find the technical team generally helpful but note challenges with response speed, phone accessibility, and follow-up efficiency. Some encounter frequent redirections and slow resolutions, rating support moderately. Others praise support quality, citing prompt, dedicated assistance, especially for initial setup. Ratings vary, with some users being dissatisfied and others appreciating the fast, proactive help. Expectations of personalized service are rarely met due to Microsoft's size.

The initial setup of Microsoft Defender for Business is generally straightforward, easy, and requires minimal configuration. Many find it simple, with deployment possible in a couple of days. Some rate its ease highly, though a few note difficulties, especially for first-time users. Familiarity with Microsoft 365 aids the process. A small team or even a single person can manage the installation, although the distributed structure might extend setup time slightly. Users utilize on-premises and Azure Cloud environments.

Microsoft Defender for Business is described as highly scalable due to its cloud-based architecture. Users rate its scalability positively, with scores frequently between eight and ten. It supports diverse environments, including sectors like IT, government, and education, and manages thousands of endpoints effectively. While some find configuration adjustments slow, the general consensus favors its adaptability across varying organization sizes and types.

Microsoft Defender for Business displays strong stability. Users frequently highlight its reliability, citing absence of crashes, bugs, or downtime. Although some mention minor ongoing issues or bugs due to system complexity, many users rate its stability highly, often as nine or ten out of ten. It successfully operates without technical errors for extended periods, like two years. Presence of minor threat detection issues is noted, yet stability isn't affected.