Microsoft Defender for Office 365 Reviews

Implementing Microsoft Defender for Office 365 has resulted in cost savings and a return on investment. The solution helps to maintain the security of data stored in OneDrive, saving money that would have been spent on integrating another solution. It also helps to scan and protect confidential emails, saving time and effort. The subscription-based service requires licenses for the entire user base, but it is considered worth it due to the money saved and the protection it provides against threats like phishing emails, ransomware, and malware. 

The pricing for Microsoft Defender for Office 365 is reasonable, but not cheap. Some customers prefer monthly payments, however, Microsoft recently changed its license policies, so annual payments are encouraged. 

The solution is more expensive than alternatives, as additional options and license upgrades are required. Different levels of licensing are needed for certain features. However, standalone, the cost is convenient and the price is reasonable. 

Initially, figuring out the licensing process was a challenge. Purchasing a security bundle from Microsoft provides good value for money. Understanding the pricing model and features can be complicated and dealing with Microsoft can be challenging. 

• "While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
• "I know that the product is incredibly expensive."
• "The product is very expensive."

The primary use case of Microsoft Defender for Office 365 is to provide email protection and secure Office 365 applications. 

It is used to prevent impersonation, detect phishing links, and ensure mail protection. The solution is also utilized to monitor user behavior, investigate and respond to malicious activity, and protect user identities and extensions stored in Active Directory. 

Additionally, it offers features such as anti-phishing, malware and attachment scanning, link scanning, and anti-spam. Integration with other Microsoft security solutions, such as Defender for Cloud and Microsoft Sentinel, is seamless. 

The solution is deployed on the cloud and is effective in analyzing advanced attacks, prioritizing threats, and providing real-time analytic reports. It is used to identify software vulnerabilities and defend against computer threats. 

The support engineers are experienced and provide accurate suggestions, although sometimes they may need to consult with the backend team for a solution. 

Microsoft offers various levels of support depending on the package purchased, and they are able to help investigate issues and assist with implementation. The technical support is quick and effective in resolving issues. 

Some users find the product and documentation self-explanatory, allowing them to troubleshoot on their own. However, there is room for improvement in terms of reaching support and technical support for configuration. 

The initial setup and deployment of Microsoft Defender for Office 365 is generally straightforward and easy. It typically takes a few hours or half a day to complete the setup process, which involves adding the license, connecting devices to the cloud, and configuring rules and policies. Once the solution is deployed, there is minimal maintenance required, with occasional tickets for false positives or quarantined emails. 

The solution is designed to auto-update, and a yearly configuration review is usually sufficient for maintenance. The deployment and maintenance tasks can be handled by one or two administrators from the security or email administrator team. 

Microsoft Defender for Office 365 can easily accommodate an increase in the number of users. The scalability is attributed to its cloud-based nature, which provides more resources as needed. Unlike on-premise solutions, the scalability of Defender is not limited by processing power or hardware constraints. It is also capable of supporting multi-geographic organizations with multiple locations. 

Users have experienced seamless updates and have not encountered any problems related to Defender. Microsoft guarantees a high availability rate of 99.9%. While there may be occasional issues or changes without prior notice, overall, the solution is considered stable. 

Users appreciate that most of the responsibility for downtime is shifted to the cloud, and any bugs or limitations have been addressed by Microsoft.