Microsoft Teams Reviews

Name: Microsoft Teams
Brand: Microsoft
Rating: 4 (162 reviews)

Vendor: Microsoft

4.1 out of 5

162 reviews
95% willing to recommend

377 followers

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What is Microsoft Teams?

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

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Microsoft Teams is the #1 ranked solution in top Enterprise Social Software and #4 ranked solution in top Virtual Meetings solutions. PeerSpot users give Microsoft Teams an average rating of 8.2 out of 10. Microsoft Teams is most commonly compared to SharePoint: Microsoft Teams vs SharePoint. Microsoft Teams is popular among the midsize enterprise segment, accounting for 68% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 66% of all views.

Helped 801,394 peers since 2012

Featured reviews

Santhosh Varghese

Director - Cloud Security at Mastercard

We use it for all team meetings or any virtual meetings, 24/7. Teams is our default platform because we use Microsoft 365 products. And in most of the organizations I've worked at, Microsoft 365 is the default The integration capabilities in Teams work pretty well. Teams integrates with a lot of…

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MikeSmith16

Technical Project Manager at a retailer with 10,001+ employees

I find using Jira to create and share files within the channels very convenient. We can add simple things like spreadsheets or whiteboards to a channel, and all the sharing is done automatically. For example, when working on a project, I start a new channel, and everyone knows to go there to find all our documentation. In a previous company, we set up tenants in every country and replaced expensive telephony solutions with phone numbers directly connected to those tenants, reducing costs. It has helped me manage tasks in projects. In a channel, when tasks are open in a Jira board, you can assign them there, and they're constantly visible to all the tech people assigned to that project. It's easier for everyone to see where we are and what's outstanding. Microsoft has recently introduced Copilot in Teams. It's great for transcribing meetings and providing summaries. By the time you finish a meeting, the full summary is complete, which means less note-taking. You can also input multiple documents and get Copilot to summarize them. While it still needs some fine-tuning and sense-checking, it certainly saves time.

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Johnson Mwambingu

Business Development Manager at Echotel International

For Teams, it's purely because of collaboration. Nothing more, nothing less. It's a good tool for communication. All my meetings, most of my presentations... I like the whiteboard feature as well. I'm able to scribble some stuff if I need to explain a couple of items. Teams has been a pretty cool tool for me and my organization, and for making communication easier. The chat functionality is pretty decent. I have history; I can always scroll back and see if I need to, and the search functionality makes it easy for me to navigate across Teams platform. If I have to share any document, I can easily find it there. Also, creating specific groups for specific people so that we can communicate easily about data and information is pretty decent as well.

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Microsoft Teams mindshare

Product category:

As of September 2024, the mindshare of Microsoft Teams in the Virtual Meetings category stands at 3.4%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Virtual Meetings

Key learnings from peers

Last updated Sep 15, 2024

Valuable Features

"The installation is very, very easy."
"I find the chat and messaging system in Microsoft Teams the most valuable for productivity. We replaced Zoom and other video conferencing tools with Teams for internal and external video calls. Teams is now our standard tool for communication, handling both audio and video conference calls."
"I find using Jira to create and share files within the channels very convenient. We can add simple things like spreadsheets or whiteboards to a channel, and all the sharing is done automatically. For example, when working on a project, I start a new channel, and everyone knows to go there to find all our documentation."

Room for Improvement

"Teams requires a stronger network for joining conversations and meetings."
"Everything is running smoothly, and I’m still exploring more features. As for improvements, I think it could be more user-friendly and integrate better with third-party software, like Zoom and other video conferencing tools."
"One thing that needs improvement in the solution is licensing tools within the application, preferably on a per-user basis. Also, it would be great if the contacts list could be synced between it and Outlook. If I receive an email in Outlook, I can easily create a meeting with that person's credentials. But I must manually find and enter their email address in Microsoft Teams. It's a small thing, but it can be frustrating."

Pricing

"I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide."
"I don't think the solution is as expensive as big Webex licenses. It doesn't usually offer one-on-one licenses, so it's hard to compare. It's more expensive than the Google equivalent, but you can't replace Microsoft Teams with Google's offering."
"The solution's pricing is average."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

66%

Financial Services Firm

Government

Computer Software Company

University

Manufacturing Company

Healthcare Company

Insurance Company

Retailer

Energy/Utilities Company

Non Profit

Comms Service Provider

Construction Company

Media Company

Wholesaler/Distributor

Transportation Company

Real Estate/Law Firm

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Learn more about Microsoft Teams

We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

Microsoft Teams was previously known as MS Teams.