Microsoft Teams Reviews

Microsoft Teams pricing is integrated into Microsoft 365 enterprise packages, offering flexibility based on user needs. Costs vary by features, with standard access included in many Office subscriptions. Users benefit from bundled services like Word and Excel, and the option to add features like multifactor authentication for additional fees. While Teams is seen as economical, with competitive pricing and discounts for educational entities, large organizations may find it costly. Prices may differ regionally, and licenses typically follow an annual or monthly structure.

• "I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide."
• "I don't think the solution is as expensive as big Webex licenses. It doesn't usually offer one-on-one licenses, so it's hard to compare. It's more expensive than the Google equivalent, but you can't replace Microsoft Teams with Google's offering."
• "The solution's pricing is average."

Organizations primarily use Microsoft Teams for meetings, communication, collaboration, and project management. It facilitates video conferencing, chat, file sharing, and task planning. Many rely on it for remote connectivity, integrating with Office 365 tools like SharePoint, Outlook, and Excel. Teams enables efficient virtual team communication, document collaboration, screen sharing, and managing tasks, proving essential for diverse operations across different locations and departments, especially when remote work became necessary during the pandemic.

Many users rely on internal support for Microsoft Teams, reporting satisfaction without needing to contact Microsoft's technical support. For those who have engaged with Microsoft's support, responses range from satisfactory to needing improvement, particularly for smaller businesses. Premium support tiers receive positive feedback, while some users express frustration with response times. The technical support team is often described as responsive and knowledgeable, though challenges with specific issues have been noted.

Microsoft Teams demonstrates strong scalability capabilities. Many users report seamless expansion even with increasing participant numbers. Organizations ranging from small teams to thousands of users have shared positive experiences. Some noted challenges involve the complexity of guest additions and licensing. Despite minor technical hiccups like screen sharing issues, Teams is praised for integrating with various tools and handling high user counts. Its ability to manage growth, particularly during remote work situations, highlights its adaptability.