MicroStrategy Reviews

Name: MicroStrategy
Brand: MicroStrategy
Rating: 4.1 (159 reviews)

4.1 out of 5

159 reviews
92% willing to recommend

6,262 followers

What is MicroStrategy?

Company: Founded in 1989, MicroStrategy (Nasdaq: MSTR) is a leading worldwide provider of enterprise software platforms. With direct operations in 26 countries worldwide and approximately 2,000 employees, our mission is to provide enterprise analytics, mobility, and security platforms that are flexible, powerful, scalable and user-friendly. To learn more, visit MicroStrategy online, and follow us on Facebook and Twitter.

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MicroStrategy is the #3 ranked solution in top Embedded BI Tools and #8 ranked solution in top Business Intelligence Tools. PeerSpot users give MicroStrategy an average rating of 8.2 out of 10. Based on the analysis of the 159 most recent MicroStrategy reviews, the overall sentiment is positive, with a sentiment score of 6.7. MicroStrategy is most commonly compared to Microsoft Power BI: MicroStrategy vs Microsoft Power BI. MicroStrategy is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 18% of all views.

Helped 825,399 peers since 2012

Featured reviews

Azhagupandi Parthiban

Vice President Of Technology at a tech services company with 1,001-5,000 employees

MicroStrategy, for me, it's the visualization and user-friendliness that needs improvement. When compared to Power BI and Tableau, that's their sweet spot. They're super easy to pick up and use. Plus, they've got this cool association feature that updates when you change the timeframe. But with MicroStrategy, there's a lot of room for improvement, especially in integrating with developed mobile solutions using MicroStrategy. We struggled to deploy to iOS, and the Android adaptation was a big challenge for us. Everything that worked in iOS wouldn't work in Android, and videos and calendars were a whole other mess. So, user-friendliness for non-technical users and mobile performance on Android, particularly in India, where it's the dominant platform, those are my two big areas for improvement.

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Harjinder-Singh

Data engineer at a insurance company with 10,001+ employees

The solution provider should take some initiatives to grow the MicroStrategy community because, presently, it's quite small, and I wasn't able to find a solution to my problem by searching in the community. MicroStrategy can offer user-friendly training through platforms such as YouTube. Recently, at our company, the features we were able to utilize in the developer tool were not there in the workstation; such issues can be resolved through training videos or learning content distribution from MicroStrategy. The solution provider is presently promoting the workstation on the cloud instead of the developer tool, so there should be relevant resources for learning about the product. MicroStrategy is also working on integrating AI technology into its product. The object migration process from one environment to another using the solution is somewhat complex. It involves package creation, dependency, and transportation. But the migration process is rather simpler in OBIEE, where reports need to be archived in one system and unarchived in another, for example, from Dev to SID.

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Pietro Saglietti

Management Consultant at STG

I need some reliable references or resources because it's proven quite challenging to obtain information about MicroStrategy in Italy. It's frustrating not to have access to pricing details because, when discussing analytics tools in general and specifically mentioning MicroStrategy to potential customers, I can't provide them with essential information about pricing, licensing, cloud options, on-premises solutions, and more. Overall, it is a good product and I would rate it nine out of ten.

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MicroStrategy mindshare

Product category:

As of January 2025, the mindshare of MicroStrategy in the BI (Business Intelligence) Tools category stands at 3.5%, down from 3.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

BI (Business Intelligence) Tools

PeerAnalyst reports

Type	Title	Date
Category	BI (Business Intelligence) Tools	Jan 2, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 2, 2025	Download
Comparison	MicroStrategy vs Microsoft Power BI	Jan 2, 2025	Download
Comparison	MicroStrategy vs Tableau	Jan 2, 2025	Download
Comparison	MicroStrategy vs Amazon QuickSight	Jan 2, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Power BI	4.0	22.6%	93%	315 interviews Add to research
Tableau	4.2	19.7%	89%	295 interviews Add to research

Valuable Features

MicroStrategy's top features include flexible report generation, scalability for high data volumes, advanced SQL optimization, and mobile integration. Users appreciate the user-friendly interface, powerful visualizations, metadata management, and ease of creating self-service dashboards. The ROLAP architecture offers significant scalability and the advanced mobile analytics support various devices. Visual Insights add intuitive data interaction, while the SDK/API facilitates customization. End-users and developers alike value its streamlined dashboard development, robust data security, and comprehensive enterprise framework.

"The most valuable feature of MicroStrategy is the ability to make your own cubes and, from those, create viewpoints."
"We are able to manage to get very in-depth and detailed management of the data model on the backend."
"If you have data, it is not that complex. It's manageable even for end users."

Room for Improvement

"There is a need to improve the automatic generation of metrics in MicroStrategy, as currently everything must be done manually."
"There is room for improvement in data visualization."
"I wouldn't recommend it if you have no data warehouses; for example, you would need to find a lot of knowledge to transform the data in MicroStrategy itself. So that could be quite challenging."

ROI

MicroStrategy delivers significant ROI, with some organizations reporting up to 200%. It enhances both internal and external reporting capabilities, with swift implementation within a month. Licensing costs are relatively low, leading to great returns. The platform's integration simplifies maintenance and accelerates time to market. Users achieve comprehensive data analysis, positively impacting business efficiency. While measuring ROI can be challenging, data management and visualization facilitate business strategy development, leading to new services and successful investment returns.

Pricing

MicroStrategy's pricing and licensing are frequently considered expensive, particularly in comparison to competitors. Enterprises often debate between user-based or CPU-based licenses, contingent on organizational size and user dynamics. While initial costs may be high, its long-term total cost of ownership can be advantageous due to scalability and low maintenance requirements. Buyers should assess specific needs, negotiate potential discounts, and consider their user base to optimize investment. The cloud version offers competitive pricing, albeit licensing complexities persist.

"For larger businesses, the pricing is logical."
"MicroStrategy's licensing cost is higher than that of other tools in the market. My company uses the enterprise edition of the product."
"The solution’s licensing cost is expensive."

Service and Support

Customer service primarily relies on forums and the knowledge base, with limited direct interaction. Technical support is described as knowledgeable, but response times vary, and improvements are needed. Some users prefer self-research or community forums for quicker solutions. Ratings fluctuate, with some experiencing quick, efficient resolutions and others facing delays, especially for complex issues. Support quality differs based on region and account type, with some requiring better responsiveness and resources aligned with their needs.

Stability

MicroStrategy has been praised for its stability by many users, with most experiencing minimal issues. It runs smoothly on different environments, although some noted minor bugs in specific versions. A few encountered infrastructure-related problems impacting stability, which were usually resolved with updates or support. Despite some stability concerns in earlier versions, it is recognized for its robustness and reliability, especially in enterprise settings. Users appreciate the consistent performance, even with large datasets.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

10%

Retailer

Insurance Company

Manufacturing Company

University

Government

Healthcare Company

Educational Organization

Energy/Utilities Company

Media Company

Hospitality Company

Wholesaler/Distributor

Real Estate/Law Firm

Comms Service Provider

Recreational Facilities/Services Company

Performing Arts

Legal Firm

Construction Company

Transportation Company

Consumer Goods Company

Non Profit

Outsourcing Company

Logistics Company

Pharma/Biotech Company

Wellness & Fitness Company

Compare MicroStrategy with alternative products

Learn more about MicroStrategy

Product portfoilio:

MicroStrategy 10 Secure Enterprise™ empowers leading organizations to analyze vast amounts of data and distribute actionable business insight throughout an enterprise through two distinct offerings: MicroStrategy Analytics™ and MicroStrategy Desktop™. MicroStrategy Analytics delivers reports and dashboards, and enables users to conduct ad hoc analysis and share insights anywhere, anytime, via mobile devices or the Web. It also combines the agility and productivity of self-service visual data discovery with the security, scalability, and governance features of enterprise-grade business intelligence. MicroStrategy Desktop is a standalone, on-premise visual data discovery tool designed to enable business users to analyze and understand their data. MicroStrategy Mobile™ enables organizations to rapidly build custom business applications that deliver analytics combined with transactions, multimedia, and custom workflows to mobile devices. MicroStrategy Secure Cloud™ combines all of the enterprise analytics, mobile, and security features in MicroStrategy 10 Secure Enterprise with powerful and scalable data integration, validation, and warehousing services — all delivered in an environment where organizations can deploy transformational analytics applications in minutes.

Usher, MicroStrategy’s breakthrough security solution, is a powerful mobile security platform designed to dematerialize traditional forms of identity verification (such as passwords, tokens, and physical badges) and replace them with a single mobile identity badge that is cryptographically linked to its owner’s smartphone and dynamically linked to an enterprise’s existing identity repositories. Usher works on standard Android and iOS smartphones, and also boasts an Apple Watch™ integration.

MicroStrategy customers

Allstate Insurance, Barneys New York, Boston Children's Hospital, Buenos Aires Department of the Treasury, Campbell Soup Company, DHL, eBay, eHarmony, Facebook, Four Seasons Hotels Inc., Godiva, Hard Rock International, LinkedIn, Netflix, Pfizer, SECO (Swiss Government Unemployment Agency), Starbucks, Texas A&M University, Thomson Reuters Markets, US House of Representatives, and the US Postal Service.