Mimecast Email Security Reviews

We are doing a POC (Proof of Concept) for a customer looking into offset solutions to see how it performs compared to other players in email security.

In terms of efficacy, Proofpoint is better than Mimecast, though it's a little difficult to manage. A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently. Security is a major feature where email security tools like Mimecast have delivered value by identifying and preventing phishing emails.

We use Mimecast to deliver email security to all of our clients. Between all of our customers, we have about 3,000 to 4,000 users. Some of our clients use Mimecast DMARC, too. 

Mimecast gives our clients peace of mind and helps them educate their users about email-based threats. 

We use Mimecast specifically for email security purposes. It is useful for all organizations that require secure email. It makes a significant difference by saving bandwidth and redirecting mail to an external partner. It also safeguards if a virus gets through. Their plans are reasonably priced, which is beneficial for customers.

Security is the primary benefit of using the product. Email is a critical entry point for an organization's incoming and outgoing communication.

We are our business is a nonprofit medical, dental, behavioral health, and optometry.

We have HIPAA in the United States. This is, basically, a patient privacy protocol. We have to stay compliant with HIPAA. Therefore, we have to monitor the content of the mail, both in and out, on a very basic level to make sure that it doesn't give outpatient information. This product has a built-in HIPAA dictionary, So that it will automatically scan inbound and outbound emails, based on a set of parameters that we feed into the system. It will stop anything it thinks might be a problem. It will let us know, and then we can review the mail and release it or reject it as needed. That's extremely important for us so that personal health identification information doesn't get out there for any patients. 

We also use it to track messaging. If someone says, "I didn't get a message," we can confirm or deny that based on what we see. 

We use URL protection inside emails so it will potentially block what it thinks is a bad URL. Those are often false positives. However, it's better safe than sorry.

We do all our spam filtering through it so that it will block any spam. If it's on the borderline, it will let the user know and ask them if this is a legit email; however, mostly, it's just blocking things, and we review. A couple of times every day, we'll look just to see if anything's getting held there that shouldn't be.

If you violate HIPAA, you will be subject to a potential investigation or fines or have other problems. This solution helps mitigate issues surrounding that.

For example, once, an email came into a provider, a medical provider, and it had personal information in it regarding patients, and it got blocked. We are able to pick that up. And essentially, we wrote to the organization that sent it and said this is not allowed. You can't send it this way. Please send it as an encrypted email and just move forward from there.

We've had a couple of catches on the outbound side too. It's really helped. Also, on the spam or virus-type avoidance side of things, it's really helped there as well.

We like the content filtering and secure messaging features. 

Many of our users complain that the system is blocking too many attachments. It's a good practice from a security perspective, but our users think Mimecast is doing too much. It might be something we'll have to adjust.

We use this solution for email threat protection and archiving. 

We have 99-year retention and that has enabled us to get down to a 60-day retention policy on our emails, so that's pretty cool. In the current environment that the world is in, everyone is trying to hack everyone else, so Project+ definitely helps a lot there.

We use Mimecast as our email gateway. We also use it as our archival service. All those phishing, anti-phishing, spear phishing, spamming, and other security filters that they have, we use all of them.

We have found email security very good.

The gateway is excellent. 

We have found the archival services to be very valuable.

It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge.

The initial setup is straightforward.