Nintex RPA Reviews

Name: Nintex RPA
Brand: Nintex
Rating: 4.1 (30 reviews)

4.1 out of 5

30 reviews
91% willing to recommend

194 followers

What is Nintex RPA?

Using Nintex RPA, enterprises can leverage trained bots to quickly and cost-effectively automate routine tasks without the use of code in an easy-to-use drag and drop interface. Users are now equipped with a comprehensive, enterprise-grade process management and automation solution that streamlines processes fueled by both structured and unstructured data sources.

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Nintex RPA is the #10 ranked solution in best RPA tools. PeerSpot users give Nintex RPA an average rating of 8.2 out of 10. Based on the analysis of the 30 most recent Nintex RPA reviews, the overall sentiment is positive, with a sentiment score of 6.9. Nintex RPA is most commonly compared to UiPath: Nintex RPA vs UiPath. Nintex RPA is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 22% of all views.

Helped 823,875 peers since 2012

Featured reviews

JonathanNg

Global Automation Lead - Customer Operations at a energy/utilities company with 10,001+ employees

To analyze and make sense of the data generated by Kryon process discovery can be a lot of effort. It's not as automatic as some might think. It really depends on how many processes you have and how actively you use them. But the scalability aspect isn't necessarily about deployment or technical maintenance. It's really about how you analyze and gain insights from the data gathering. I'd rate the scalability a seven out of ten because the solution has been scaling well for a long time. It's very easy to deploy. But getting value out of it at scale can be a challenge, just like with any deployment. We use it mainly for process discovery. We actually proceed it from different teams. So, we have 15 licenses that we rotate with different people, actually through different teams. So, we do discovery for the online team; we gather the results after about two weeks to a month. We analyze those results, and then we deploy them again on the analytics team. We regularly deploy it to different teams. So, it's in constant use. It just runs on the systems through discovery mode most of the time.

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Bavaji PShaik

Intelligent Automation Program Manager at a manufacturing company with 10,001+ employees

There are a few areas that can be improved. Firstly, Kryon RPA needs to enhance the robustness of its multi-board architecture to ensure the availability of bots on multiple machines. Secondly, Kryon RPA should focus on improving document extraction. When compared to other integrated products, such as those offered by its competitors, its document extraction capabilities need more attention. Additionally, Kryon RPA should work on enhancing the allocation response for multiple bots to maximize their utilization. These are the key aspects that require improvement, along with the inclusion of a high availability feature. While I hope the data is stored in the cloud, I'm not entirely certain. However, it's crucial to ensure seamless integration with third-party vendors to enhance the usage of the product console.

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Damilola Adeleye

Business Automation Developer at Polaris Bank Nigeria Plc

Areas, where I see some room for improvement would be the use of reading details from an Excel file. Most of the time, it's difficult when I say looping through a huge data set, and it's very difficult for the bot to interact with those data sets unless it starts offering the Excel file. As of today, from the reports I've worked with, I noticed that most reports are empty columns and two rows. So if Kryon can associate with that and extract those deposits into a variable, and the tools can easily fit out to column dash and two rows and columns, it will be nice. But as of today, the bot doesn't have the functionality to detect variables. We have to do it on the Excel file itself. I also noticed that when it comes to the use of bots, not everyone has the same knowledge, and it can be difficult to do certain research unless you have advanced knowledge of what you need to do. I also noticed that in the community, most people don't use it, and it's quite difficult when you need certain support.

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Nintex RPA mindshare

As of December 2024, the mindshare of Nintex RPA in the Robotic Process Automation (RPA) category stands at 1.9%, up from 1.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

PeerAnalyst reports

Type	Title	Date
Category	Robotic Process Automation (RPA)	Dec 17, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 17, 2024	Download
Comparison	Nintex RPA vs UiPath	Dec 17, 2024	Download
Comparison	Nintex RPA vs Microsoft Power Automate	Dec 17, 2024	Download
Comparison	Nintex RPA vs Automation Anywhere	Dec 17, 2024	Download

Title	Rating	Mindshare	Recommending
UiPath	4.4	26.4%	97%	815 interviews Add to research
Microsoft Power Automate	3.9	21.2%	87%	125 interviews Add to research

Valuable Features

Nintex RPA offers valuable features like drag-and-drop design for easy workflow creation, cross-platform integration for diverse automation, and task mining for process insights. Users appreciate its competitive pricing, robust error handling, adaptability, and strong community support. It excels in automating repetitive tasks with minimal coding, boasts scalability, and includes security features. Advanced Excel functionalities enhance usability for users with varying technical backgrounds. Nintex RPA's user-friendly interface and components promote consistent automation development.

"While we have only explored the simple use cases so far, Nintex RPA has good integration capabilities, such as working well with Gmail and Outlook to automate document handling and notifications."
"Nintex RPA often includes security features, including encryption and user access controls, which ensure the protection of sensitive data and compliance with security standards."
"The task mining aspect has been the most valuable for us. That's why we actually bought it."

Room for Improvement

Nintex RPA could improve in object recognition, making it independent from screen resolution or position. Users find OCR lacking, especially for unstructured data and language support. Integration challenges exist with legacy systems, popular applications, and emerging technologies like AI and machine learning. The upgrade process is cumbersome, and better logging and debugging tools are needed. Enhanced training, community support, and documentation would benefit teams, particularly in regions like Indonesia. PDF automation and web compatibility also require attention.

"We need better training and community support in Indonesia."
"Further simplifying the low-code development process can attract a broader user base by making automation accessible to those with minimal technical skills."
"Extracting meaningful data requires significant effort. You need a dedicated business analyst who can understand the output."

ROI

Many users have experienced significant savings and efficiency improvements with Nintex RPA. Cost reductions in labor and fewer errors are commonly reported. Although ROI is sometimes initially uncertain, users anticipate positive long-term financial impacts. Automation has allowed reallocation of resources, decreased transaction costs, reduced training call volumes, and improved processing speed. Overall, users indicate that while specific figures may be pending, Nintex RPA's benefits in cost efficiency and error reduction are evident.

Pricing

Nintex RPA offers various pricing tiers to accommodate enterprise needs, with annual licensing costs ranging from $5,000 to $100,000, depending on the number of bots and features integrated. Setup is straightforward with additional costs for virtual machines and manpower. Flexible licensing allows allocation among attended, unattended, and Process Discovery bots. Some users note competitive pricing compared to alternatives, though implementation and maintenance may incur extra costs. Pricing flexibility addresses diverse enterprise requirements.

"It is very cheap. I would rate the pricing a three out of ten, with ten being expensive."
"The product has reasonable pricing."
"Compared to its competitors, Kryon RPA's pricing is very competitive."

Popular Use Cases

Nintex RPA is primarily used for automating manual back-office and routine processes, especially involving SAP, Excel operations, and ERP systems. It automates data entry, financial transactions, order management, billing, collections, client onboarding, and report generation. Utilized in industries like banking, insurance, and telecommunications, it enhances operational efficiency and replaces human tasks with bots, reducing workloads, improving accuracy, and streamlining processes in legacy systems and complex environments.

Service and Support

Users express high satisfaction with Nintex RPA's customer service and support, praising the team's responsiveness, professionalism, and proficiency. Many appreciate the quick issue resolutions and helpful interactions with account managers and technical support. Some mention efficient escalation processes and proactive approaches for automation guidance. However, availability and communication through emails instead of calls are noted as areas needing improvement. Users predominantly rate their experiences very positively, despite minor logistical challenges.

Deployment

Many users found Nintex RPA's initial setup complex, largely due to high security requirements or the bank's systems rather than the RPA itself. Some experienced swift deployment, especially with third-party assistance or strong IT knowledge. Others encountered delays due to server issues or security protocols. The process was generally manageable, with guidance from Kryon improving efficiency. Users noted that experience and company-specific challenges often influenced set-up duration and complexity.

Scalability

Many mention future scalability potential with some already planning increased usage. Experience varies, with some implementing numerous processes effortlessly and anticipating more growth. Scalability is noted as easy, with the ability to add new bots being straightforward. Technical efficiency, particularly using .NET integration, aids scalability. Some find Nintex RPA scalable without issues, while others report moderate limits. A few rate scalability highly. The plans for increasing use indicate potential for large-scale implementations.

Stability

Users report that Nintex RPA is generally stable, earning a rating of eight out of ten for stability. Some experience minor issues related to version updates or user-side changes, but these do not significantly impact overall performance. Support from Kryon aids in resolving issues efficiently. Stability can vary based on the version used and the number of robots deployed, with most users expressing satisfaction in its daily operations. Regular updates contribute to its reliability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Nintex RPA Buyer's Guide for additional reliable information.