OpCon Reviews

User saw tenfold investment return, automated batch production, reduced manual processing 99 percent, reduced overtime, fewer human errors, cut data processing time 50 percent, eliminated full-time employees, expanded roles, reallocated resources, significantly improved efficiency, highlighted automation's role in organization's success, saved thousands of man-hours, minimized errors, processed batches faster, cost-effective ownership, enhanced service quality, supported continuous jobs building. ROI is evident through man-hours saved, eliminated night shifts. Increased productivity 15-20 percent. Reduced IT staff, reallocated daytime tasks.

Enterprise users report that OpCon's pricing is generally lower than competitors, with annual licensing and maintenance fees. Additional costs are only necessary for overages, consulting, or additional modules. Initial implementation can be hefty, but organizations find the recurring fees manageable. Pricing models vary and can be tailored to specific needs, but recent changes have introduced more à la carte options. Despite being seen as expensive by some, OpCon's value often outweighs its costs.

• "I have seen some contracts, and it seems that Control-M is a lot more expensive than OpCon, but I do not know the pricing of OpCon. Control-M seems to be four or five times more expensive than OpCon."
• "It is at a decent price for the work that it does for us."
• "I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price."

Financial institutions primarily use OpCon for automating batch processes, database updates, file transfers, nightly processing, running core systems, scheduling tasks, and job automation. It handles thousands of jobs across multiple platforms like mainframes, Windows, and Unix/Linux. It centralizes job control, ensuring tasks are completed efficiently, reducing manual intervention, enhancing productivity, and maintaining log histories. Its use spans lending, member services, risk, and marketing departments, delivering seamless integration with third-party tools.

Most users found OpCon's technical support excellent, responsive, and knowledgeable. It quickly addresses queries and issues, offering valuable after-hours support. Users appreciated the team's willingness to provide in-depth assistance, rapid response times, and personalized support. Some mentioned slight issues with complex inquiries or preferred direct phone support. However, the consensus highlights consistent, effective support, strong industry knowledge, and beneficial partnerships, particularly within the financial services sector. OpCon training resources were also noted as valuable.

Users found OpCon's setup easy and straightforward, often completed in a few hours to a week. Some had complexity but appreciated SMA's onsite assistance. Common steps included installing software, configuring databases, and starting automation. Training and migration support were frequently noted, ensuring a smooth transition. Users started automating processes quickly, from minutes to a few months, depending on their familiarity and deployment strategy. Success rates improved with continued use and support.

OpCon is highly scalable, handling thousands of jobs effectively. It adapts well to different environments, from small to enterprise-level. Organizations automate a significant portion of their manual processes, with many users relying on it daily. Its flexibility allows for deployment on multiple platforms, and it seamlessly integrates new applications. While scaling can be costly, the system remains robust and adaptable, making it suitable for various business needs. SQL Server underlying database ensures excellent scalability capabilities.

Users consistently report OpCon is highly stable. They experience minimal downtime, often due to external issues. Occasional challenges involve logs and network errors, but these instances are rare and typically resolvable. Many highlight the system's reliability, ease of maintenance, and robust performance. Some note slight delays with large job volumes and recommend better failure analysis tools. Generally, OpCon requires minimal staff for upkeep and ensures smooth operations.