Service and Support
Technical support for OpenText UFT Developer shows mixed feedback. Some users find it effective with quick responses and direct access to developers, while others experience slow responses and overly complex processes. Users suggest improvements are needed in response times, availability, and problem-solving abilities. The transition from HP to HPE caused issues for some, but recent support has been noted as improved with helpful representatives assisting quicker access to required resources.
Deployment
Many describe OpenText UFT Developer's initial setup as straightforward, emphasizing ease with minimal complexity. It integrates well with tools like ALM and Visual Studio, often requiring only standard installation procedures. Some face challenges with license issues or specific environment configurations, but emphasize available support. While experienced users find setup quick and uncomplicated, those new to the tool may encounter complexities due to its flexibility and options. Despite varying experiences, the deployment is largely manageable.
Scalability
Users find OpenText UFT Developer highly scalable, especially with LeanFT's enhancements for continuous integration and flexibility. Many appreciate its ability to handle complex frameworks and the ease of integrating various applications. Some note it requires thoughtful design to maximize scalability. Licensing can be costly, affecting expansion. While some face challenges with compatibility and parallel testing, many users benefit from its developer-friendly approach, using it extensively across large enterprises and planning future expansions.
Stability
OpenText UFT Developer demonstrates mixed stability. Some users experience consistent stability and reliability, rating it highly, while others find it unstable, facing issues with integration, browsers, and updates. Frequent problems include crashes and memory leaks. Stability often depends on environmental factors, test complexities, and machine configurations, with users finding workarounds or adjustments necessary. Despite occasional problems, over time, the tool’s stability has shown improvements and is perceived as generally reliable by many users.