Quest Rapid Recovery Reviews

Name: Quest Rapid Recovery
Brand: Quest Software
Rating: 4 (20 reviews)

4.4 out of 5

20 reviews
90% willing to recommend

1,611 followers

What is Quest Rapid Recovery?

Quest Rapid Recovery is a software solution that helps you recover your lost or deleted data quickly and easily. It works by scanning your hard drive for any traces of lost or deleted files, and then recovering them for you. You can use Quest Rapid Recovery to recover files from any type of storage device, including your computer's hard drive, an external hard drive, a USB flash drive, or even a memory card.

Get the Quest Rapid Recovery Buyer's Guide and find out what your peers are saying about Quest Rapid Recovery, Veeam Data Platform, Commvault Cloud and more!

Quest Rapid Recovery is the #29 ranked solution in best Backup and Recovery Software. PeerSpot users give Quest Rapid Recovery an average rating of 8.8 out of 10. Based on the analysis of the 20 most recent Quest Rapid Recovery reviews, the overall sentiment is , with a sentiment score of 5.7. (Among the lowest in the category). Quest Rapid Recovery is most commonly compared to Veeam Data Platform: Quest Rapid Recovery vs Veeam Data Platform. Quest Rapid Recovery is popular among the large enterprise segment, accounting for 46% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.

Helped 814,763 peers since 2012

Featured reviews

Adam Augustín

Country Manager at Prianto Ltd

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

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Juan LuisNuñez

Engineering Director at a manufacturing company with 51-200 employees

We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance With the evolution of the product, I don't have to wait for a snapshot, a zero snapshot. It is more fully…

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Deanna Wetzel

IT Admin at LDV, Inc.

The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building. It is very easy to use. I've been using it for quite a long time. When we first got it set up, we had to do some tweaking because it was our first experience with a backup solution. So, we were just learning how it works and what to expect. We were understanding the whole process. Overall, if you know anything about backup solutions, I feel like this one is pretty self-explanatory.

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Quest Rapid Recovery mindshare

As of November 2024, the mindshare of Quest Rapid Recovery in the Backup and Recovery category stands at 0.5%, down from 0.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Backup and Recovery

Key learnings from peers

Last updated Oct 17, 2024

Valuable Features

Quest Rapid Recovery is praised for its ease of use, fast data recovery, and intuitive interface. Users highlight features like point-in-time recovery, granular data access, and the ability to mount backups. It enables replication, offers backup of physical and virtual servers, and includes compression and deduplication to save storage. Rapid Recovery excels in real-time server replication and synthetic incremental backups, providing effective disaster recovery, reducing admin time, and enhancing data security.

"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."
"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."

Room for Improvement

Quest Rapid Recovery requires enhancements in performance and user interface response times, particularly under heavy load. Support should be more responsive and efficient. Improvements are needed in backup capabilities, including folder and file-level backups, and the management of incremental data storage. Users desire better configuration backup options, clearer terminology, and streamlined processes such as deploying without reboot. There are concerns about reliability and the high cost, and users seek improved content in the knowledge base and training resources.

"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"There is room for improvement in customer service and support. I would like to see faster response time."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."

ROI

Quest Rapid Recovery offers reassurance with data recovery, reducing future costs by avoiding additional disk space. It's seen as invaluable in safeguarding data during incidents. While it's challenging to measure precise financial gains, users recognize its role comparable to insurance, noting significant value recouped. Purchased in 2015, it continues delivering strong value. Many highlighted substantial benefits in recent recoveries, especially after cyber incidents. Overall, it's perceived as a worthwhile investment with no further expenses post-purchase.

Pricing

Quest Rapid Recovery is often perceived as expensive, particularly for physical and basic virtual backups. Costs include core-based licensing, maintenance charges, and additional fees for storage and support. Deduplication and compression features help optimize storage efficiency. Its pricing is competitive compared to alternatives like Barracuda. The solution is considered valuable for enterprises prioritizing data security but might not suit smaller companies with limited budgets. Nonprofits may benefit from available discounts.

"The pricing is on the higher end."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"Its price is okay. It is reasonable in terms of the way it works."

Popular Use Cases

Quest Rapid Recovery is mainly utilized for backing up and safeguarding infrastructure environments, databases, critical servers, SQL servers, and file servers. It supports data replication and restoration on disaster recovery sites. Organizations use it for comprehensive data protection, including storing and archiving on-premises and in the cloud. It offers data protection post-hardware failure and ensures business continuity by managing virtual machine restorations and file recoveries across various IT environments.

Service and Support

Quest Rapid Recovery's customer service is generally responsive, with many reporting helpful interactions. Users find support knowledgeable and quick, though some mention occasional delays. Premier Support does not differ much from regular service. While some describe tech support as excellent, others note that engagement can be inconsistent. Assistance is accessible and thorough, with remote sessions commonly resolving issues swiftly. Despite some ongoing cases, customer satisfaction remains high with prompt, knowledgeable communication.

Deployment

Quest Rapid Recovery's initial setup experiences varied. Many users found it straightforward and quick, describing it as intuitive and efficient, typically requiring minimal time and personnel. However, certain users experienced complexity and challenges, needing adjustments and multiple attempts for successful deployment. Some installations were completed over a weekend, while others took a few days due to network and system requirements. Users emphasized the importance of a stable network and following best practices to ensure smooth deployment.

Scalability

Quest Rapid Recovery demonstrates flexibility, making it suitable for mid-sized and enterprise-level companies. It accommodates growth with additional resources like RAM, storage, and licenses. Users appreciate easy scalability, adapting to increased storage needs and replications. While cost and infrastructure impact scaling, many find the platform effective for disaster recovery, maintaining full visibility and control. The system supports thousands of virtual machines and physical clients, ensuring continuous data protection and recovery capabilities.

Stability

Quest Rapid Recovery is praised for its stability, with many users noting an absence of major issues. Stability is enhanced by built-in troubleshooting and support facilities. Users confirm reliability, with rare instances of problems swiftly resolved by Quest support. The system is trusted, allowing users to set it and forget it, regularly checking backups. Feedback indicates consistent performance, delivering confidence in its dependable operations. Most experiences highlight a very stable and reliable environment.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Quest Rapid Recovery Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

19%

Government

Financial Services Firm

Manufacturing Company

Non Profit

Construction Company

Retailer

Real Estate/Law Firm

Hospitality Company

Legal Firm

Performing Arts

University

Energy/Utilities Company

Insurance Company

Educational Organization

Comms Service Provider

Wholesaler/Distributor

Healthcare Company

Aerospace/Defense Firm

Engineering Company

Consumer Goods Company

Recreational Facilities/Services Company

Media Company

Outsourcing Company

Logistics Company

Venture Capital & Private Equity Firm

Leisure / Travel Company

Compare Quest Rapid Recovery with alternative products

Learn more about Quest Rapid Recovery

Quest Rapid Recovery is easy to use and comes with a user-friendly interface. It also has a wide range of features that make it one of the most powerful data recovery tools available on the market today. Whether you need to recover a single file or your entire system, Quest Rapid Recovery is flexible enough to get the job done.

The software offers simple solutions for backup and restoration. You can monitor and manage backup and recovery environments across multiple sites from one cloud-based management console. The software also tracks changed blocks to speed up backups and reduce storage usage. In addition, Quest Rapid Recovery deploys application-consistent backup with fast recovery for file servers and applications on both Microsoft Windows and Linux systems.

Quest Rapid Recovery Features

Cloud archive: Stores your static data in Microsoft Azure, Amazon S3, Rackspace, or any OpenStack provider. This gives you more options for recovering your data. You can directly mount the archives to do a bare metal restore or a file-level restore.
Rapid snap for applications: Incremental-forever snapshots can be used to capture an entire application and its relevant state every 5 minutes, so that the application can be recovered quickly with near-zero downtime and minimal data loss.
Rapid snap for virtual: Protect your growing virtual environment by protecting VMware and Hyper-V VMs without disrupting applications and users.
Live recovery: Restores operations rapidly with an RTO of minutes.
Virtual standby: If the primary machine has any problems, the virtual machine will be activated to take its place.

Quest Rapid Recovery Benefits

Offers the ability to easily back up data in the data center and in the cloud.
Allows users to return to work quickly and without any impact on their business.
Ensures you set recovery point objectives that are specific in order to reduce the risk of data loss.
Reduces the amount of storage space you need to back up your files and save money on backup costs.
Uses the cloud to back up, archive, and store your data in case of a disaster.
Functions as a single solution for both physical and virtual environments.

Reviews from Real Users

Quest Rapid Recovery stands out among its competitors for a number of reasons. Two major ones are its ability to greatly reduce backup and recovery time and its ability to mount an entire server.

PeerSpot users take note of the advantages of these features in their reviews. Glenn R., an ICT network manager at St Christopher's School Hove, writes, “We have reduced our backup and recovery time by between 80% and 90%. Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server.”

Bill V., a systems and network administrator at a tech services company, notes, “Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."

Quest Rapid Recovery was previously known as Dell AppAssure.

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Quest Rapid Recovery customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

RodneyBarnhardt

Server Administrator at a construction company with 1,001-5,000 employees

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Lee Wolfe

Content Editor at PeerSpot

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