Ramco HCM Reviews

Name: Ramco HCM
Brand: Ramco
Rating: 3.5 (12 reviews)

Vendor: Ramco

3.5 out of 5

12 reviews
66% willing to recommend

142 followers

What is Ramco HCM?

Ramco HR & Global Payroll is a complete and refreshingly simple cloud HR software covering HR needs from hire to retire. It offers Core HR, Time and Attendance, Global Payroll (across 45+ countries), Talent Management, Recruitment, Planning & Analytics. Ramco HCM empowers through innovative tech like bots, Zero UI, mobility, in-memory payroll, enabling Digital HR.

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Ramco HCM is the #7 ranked solution in best Applicant Tracking Systems, #12 ranked solution in top Benefits Administration solutions, #14 ranked solution in top Cloud HCM solutions, and #17 ranked solution in top Talent Management solutions. PeerSpot users give Ramco HCM an average rating of 7.0 out of 10. Based on the analysis of the 12 most recent Ramco HCM reviews, the overall sentiment is positive, with a sentiment score of 6.8. Ramco HCM is most commonly compared to Workday: Ramco HCM vs Workday. Ramco HCM is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.

Helped 816,406 peers since 2012

Featured reviews

Sudarsan Santhosh Kumar S.

Senior Application Development Specialist at Accenture

Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. And documentation is available. Ramco doesn't charge much when customers request custom KPI calculations and other custom features. Workday and SAP impose a high charge. Ramco's bots are excellent, whereas Workday doesn't have an automated system and is only now developing a mobile app.

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Anirudhe Ghosh

Business Head - Corporate Services at a recruiting/HR firm with 1,001-5,000 employees

One area for improvement in Ramco HCM is its UI, which could be more intuitive. I find its UI a bit clunky and difficult, though Ramco is working on that area after my company gave that feedback. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it. Ramco HCM is not very modular, and it's difficult for my company because it's counterintuitive to compliance trends. The solution needs to be more flexible in adjusting to the business. Making changes to Ramco HCM can also become pretty expensive, so this is another area for improvement. An additional feature I want to see in the solution is medical insurance, where organizations can integrate medical insurance records with Ramco HCM, so people who fall sick will know which hospitals to go to and which medical insurances services to avail of more quickly, rather than going to third-party websites or apps. Having that feature in Ramco HCM would improve user experience.

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reviewer2085876

Head - HR Transformation (APAC) at a recruiting/HR firm with 10,001+ employees

The entire UI/UX of the solution can be improved drastically. When I give a new employee, aged 19 and recently graduated, the solution, they are not enthused to use it on a daily basis. Ramco HCM looks outdated and is not as intuitive as it should be. I want to create an easier experience for new generations who come to work with me, with fewer scrolls, clicks, and pages to navigate. The optimization should be available with the minimum number of clicks. This is why I believe UI/UX is the most important element. I would love to see an intuitive web interface for the app, which would enable each user to easily manage and govern their data.

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Ramco HCM mindshare

Product category:

As of November 2024, the mindshare of Ramco HCM in the Cloud HCM category stands at 0.7%, down from 0.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud HCM

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Ramco HCM offers features like Mail It, Thumb It, Hub It, and Bot It for versatile task management. Its flexibility accommodates complex payroll and diverse business needs, with customization options like SQL rules, chatbot functionality, and comprehensive modules from core HR to performance management. It integrates well with other systems, offers stability and scalability, and features a user-friendly interface with real-time reporting and robust analytical tools, supporting multiple input modes and ensuring compliance with regulations.

"Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."
"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues.It can also take large volumes and scale up very fast."
"Payroll processing is very easy. SQL rules can be attached to any pay elements."

Room for Improvement

Users suggest improvements in report customization, leave management, and workflow mailers for Ramco HCM. They express concerns about the complex UI, inconsistent performance, and lengthy configuration time. The lack of real-time tracking and mobile functionality, along with inadequate analytics and talent management features, are key issues. Modular changes and customization are costly, and there's a need for a more intuitive experience for younger employees and essential features like integrated medical insurance services.

"The entire UI/UX of the solution can be improved drastically."
"One area for improvement in Ramco HCM is its UI, which could be more intuitive.Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."
"The mobile app for this solution could be improved as it lacks many features."

Pricing

Ramco HCM offers pricing based on user admin, ESS without payroll, or ESS with payroll. It provides various licensing models, including perpetual licenses hosted and managed by Ramco. While customization raises costs, users find the initial pricing reasonable and competitive compared to competitors. The solution includes a one-time license fee with additional annual maintenance, management, and hosting charges. Proper planning can mitigate customization costs, with pricing determined by requirements, modules, headcount, and country.

"This solution is priced in the middle compared to other solutions on the market."
"I am not aware of the price because I was working in the implementation team, but pricing is generally based on the requirement, modules, headcount, and country."
"Their customized solution is pretty expensive but much cheaper than its competitors."

Popular Use Cases

Ramco HCM is primarily utilized for managing core HR payroll and self-service functions utilized by employees. It enables users to handle various HR-related tasks like vacation requests, payslip reviews, attendance management, recruitment, onboarding, performance, and time tracking. It's available both on-premises and cloud, supporting finance, CRM, and employee administration. Organizations use it for workforce management, generating payslips, leave inquiries, and integrating with biometric systems for attendance tracking.

Service and Support

Customer service and support for Ramco HCM show progress but require improvements. Users note a reliable technical team in Chennai addressing issues with mixed efficiency. The support process heavily involves multiple parties, and while some rate support highly, others express the need for proximity and responsiveness. Tools like Jira manage tickets with designated timelines and escalations. Account managers ensure priority handling, though substantial reliance on support remains during implementation phases.

Deployment

The initial setup of Ramco HCM varies in complexity depending on customization needs. With the QiK tool, standard implementations can be smooth and quick, taking around 2-3 months, though customizing it consumes additional time and effort. Larger projects require collaboration across multiple departments and stages. The tool is user-friendly but may need backend coding for unique requirements. Some reviewers encountered ease during setup, while others found challenges due to their organization’s specific needs.

Scalability

Ramco HCM demonstrates strong scalability, handling thousands of users effectively without major issues. Larger organizations appreciate its ability to accommodate extensive needs, despite occasional limitations in multi-country data structures. Yearly updates enhance its scalability potential. It supports substantial user numbers, consistently performing well with fine-tuning when necessary. Users experience stable growth, spanning across various regions, validating its scalable nature. Performance remains steady even with expanding functionalities.

Stability

Ramco HCM is considered stable with minor glitches after upgrades. Users note its reliability and commend stability despite initial COVID challenges. Customizations can impact stability. Annual updates may cause brief downtime. Users rate stability as high, praising performance and reliability. Some mention the need for additional integrations, like SMS, where expertise might be required. There is a general lack of stability concerns, and most rate it around seven out of ten for consistency and dependability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Ramco HCM Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

10%

Government

Comms Service Provider

Media Company

Educational Organization

Non Profit

Real Estate/Law Firm

Construction Company

Manufacturing Company

Healthcare Company

Energy/Utilities Company

Insurance Company

Retailer

Logistics Company

Transportation Company

Engineering Company

International Affairs Institute

Wellness & Fitness Company

Outsourcing Company

Performing Arts

Pharma/Biotech Company

Sports Company

Training & Coaching Company

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Learn more about Ramco HCM

Ramco HCM’s unique offerings encompasses but not limited to

Unified HR platform with Global Payroll

• Use of Chat-bots

• Rapid Deployment capabilities

• EmpSense - an app to capture employee mood in real-time

• Talent Tagging - helps managers tag skill-sets to employees for identifying right employee for a project

• SMS based Employee Self Service ESS - allows users to apply leave, raise queries,via a text message

Trusted over 400+ multinationals across 35+ countries, Ramco HCM has been globally recognized by Nelson Hall, Everest Group, CIO Honour, Human Resources Group & CIO Choice.

Click here for more information or write to us at contact@ramco.com.