Ramco HCM vs UKG comparison

Read 125 UKG reviews

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89% willing to recommend

Ramco HCM

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

UKG and Ramco HCM are leading contenders in the HCM field. UKG leads with its superior integration capabilities, vast functionality, and user preference, despite requiring support improvements.

Features: UKG offers strong payroll processing, employee self-service, and comprehensive business intelligence reporting. It seamlessly integrates employee data management and task automation. Ramco HCM stands out for its flexibility, especially in performance management and integration features. Despite its customizability, its complexity can be challenging for users.

Room for Improvement: UKG could benefit from better support responsiveness, a more flexible tax processing system, and improved onboarding configurations. Ramco HCM needs enhancements in streamline configuration, user interface, and intuitive navigation due to reported bugs and a complex setup process.

Ease of Deployment and Customer Service: UKG provides Private, Public, and Hybrid Cloud deployment options, offering flexibility for various organizational needs. Customer service reviews are mixed, ranging from stellar to inconsistent. Ramco allows for Hybrid Cloud, Public Cloud, and on-premises deployment. Although customer service can seem complex, its technical support is reliable when engaged.

Pricing and ROI: UKG's pricing is based on module selection and employee count, with functionality justifying its cost. The ROI is significant, especially in labor cost reduction and process enhancements. Ramco HCM is viewed as affordable with its customization and flexible licensing models, promising ROI despite initial setup complexities.

To learn more, read our detailed Ramco HCM vs. UKG Report (Updated: October 2026).

Ramco HCM vs. UKG

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ramco HCM

Ranking in Benefits Administration

18th

Ranking in Talent Management

25th

Ranking in Cloud HCM

21st

Average Rating

7.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Applicant Tracking and Recruiting Software (17th)

UKG

Ranking in Benefits Administration

3rd

Ranking in Talent Management

6th

Ranking in Cloud HCM

6th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

125

Ranking in other categories

Employee Scheduling Software (1st), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (7th), AI-Agents for HR (5th)

Mindshare comparison

As of November 2026, in the Cloud HCM category, the mindshare of Ramco HCM is 1.2%, up from 0.9% compared to the previous year. The mindshare of UKG is 5.0%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM Mindshare Distribution
Product	Mindshare (%)
UKG	5.0%
Ramco HCM	1.2%
Other	93.8%

Cloud HCM

Featured Reviews

reviewer2085876

Head - HR Transformation (APAC) at a recruiting/HR firm with 10,001+ employees

Reliable and loaded with features, but the UI is outdated

The entire UI/UX of the solution can be improved drastically. When I give a new employee, aged 19 and recently graduated, the solution, they are not enthused to use it on a daily basis. Ramco HCM looks outdated and is not as intuitive as it should be. I want to create an easier experience for new generations who come to work with me, with fewer scrolls, clicks, and pages to navigate. The optimization should be available with the minimum number of clicks. This is why I believe UI/UX is the most important element. I would love to see an intuitive web interface for the app, which would enable each user to easily manage and govern their data.

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Harish_Mahanta

Works

Streamlined time tracking boosts operational efficiency across multiple regions

The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."

"If the implementation is without modification for any of the modules, it’s really simple using their QiK tool; the implementation takes around 2-3 months to go live."

"Ramco delivers value for a simple straight out-of-the-box solution."

"For anyone in the Middle East, I would strongly recommend this solution over SuccessFactors or Workday as the payroll feature is very much localized for the region and it supports all the business requirements without any additional modification."

"Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."

"It is a time-saving solution, saving a lot of time for our clients by eliminating manual errors in salary calculations and removing the need for a help desk team through its chatbot that instantly handles employee queries about payslips, leave balance, and holidays."

"It is a complete HCM suite from hire to retire that streamlines business requirements."

"It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading. Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email."

More Ramco HCM pros

"The most valuable features are the payroll and the tax payments and processing."

"The fact that I can see the whole HR information in a single point is valuable."

"Employees can go and look, and change their information."

"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."

"We have been able to put responsibility out to managers to manage their employee information instead of submitting forms."

"Technical support is excellent."

"Employees love to see their paychecks as soon as payroll has processed."

"Customer service is great."

More UKG pros

Cons

"I would say that there is a lot of room for improvement. They should improve their consistency; the product itself sometimes feels inconsistent because it comes with bugs."

"It can improve on the Comp Off and On Duty leave management process and can include real time Google Maps instead of geo-tagging to track the real location of employees."

"I would like to see the flexibility to create reports suitable to the company because the standard reports from Ramco are so conservative."

"The entire UI/UX of the solution can be improved drastically."

"The talent management and performance appraisal modules could use some improvement."

"The mobile app for this solution could be improved as it lacks many features."

"There were so many bugs in the older releases."

"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."

More Ramco HCM cons

"Customer service is fair. There have been times that I created a case, a few days go by and I hear nothing."

"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."

"Documents upload and the way it is used for life events, it is too many steps to process."

"I would like to see a faster time frame to resolve issues."

"The performance module would be ideally updated next since it has not had the full review like the others have."

"UKG could be a little more flexible in some areas."

"The UTM option to have the option to allow a supervisor to approve only the hours worked in their department when an employee has worked in multiple jobs."

"This was my first time attending the convention and I was a little dismayed to find out that on the first day of registering that I could only sign up for one hands-on class."

More UKG cons

Pricing and Cost Advice

"I am not aware of the price because I was working in the implementation team, but pricing is generally based on the requirement, modules, headcount, and country."

"Their customized solution is pretty expensive but much cheaper than its competitors."

"This solution is priced in the middle compared to other solutions on the market."

"The platform is not affordable but also not the most expensive."

"The pricing depends on the number of licenses we buy."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"If you're going for the full suite, it can be fairly pricey."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

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Top Industries

By visitors reading reviews

Construction Company

18%

Healthcare Company

12%

Financial Services Firm

Outsourcing Company

Financial Services Firm

12%

Construction Company

12%

Outsourcing Company

11%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	4
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	48
Midsize Enterprise	43
Large Enterprise	48

Questions from the Community

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What needs improvement with UKG?

UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.

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What is your primary use case for UKG?

I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...

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What advice do you have for others considering UKG?

Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...

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Product Reports

Ramco HCM

Download Ramco HCM product report

Download UKG product report

Also Known As

No data available

UKG Pro, UKG Dimensons, UKG Ready

Overview

Ramco HCM delivers a comprehensive HR suite with Core HR, Payroll, and Recruitment, promoting flexibility and automation. Its stable and scalable platform supports data entry and analytics while enhancing the user experience through tools like chatbots and mobile accessibility.

Renowned for robust performance management and integration capabilities, Ramco HCM facilitates self-service options for employees, including leave requests and payslip views. It can be deployed on-premises or via cloud services, catering to both local and international HR requirements. While admired for stability and compliance, it faces challenges with outdated interfaces and mobile functionality. Improvements in reporting, leave management, and geo-tracking are desired to enhance usability. The deployment across multiple industries underscores its adaptability in handling complex HR processes.

What are Ramco HCM's key features?

Core HR: Centralized management of employee records, ensuring streamlined HR operations.
Payroll: Comprehensive payroll processing capabilities that cater to local and international norms.
Recruitment: Facilitates hiring through customizable workflows and automation features.
Performance Management: Robust tools to track and evaluate employee performance efficiently.
Mobile Accessibility: Provides a mobile-friendly interface for accessing HR functions on the go.
Integration Capabilities: Seamlessly connects with other enterprise systems for unified data management.
Analytics: Offers insightful reports and dashboards to aid strategic decision-making.

Why consider Ramco HCM for your organization?

Flexibility: Adaptable to changing HR needs with extensive customization options.
Stability: Known for reliable performance in managing HR operations.
Scalability: Grows with the organization’s needs without sacrificing performance.
Compliance: Ensures adherence to regulatory requirements across geographies.

In industry implementations, Ramco HCM is utilized extensively for payroll management, recruitment, performance tracking, and employee self-service. Support for on-premises and cloud deployment models offers adaptability in sectors demanding high compliance, such as finance and healthcare, while aiding industries like retail and manufacturing in managing workforce administration efficiently.

Ramco

UKG offers a comprehensive suite for payroll processing, HR management, and business intelligence, integrating seamlessly with systems like PeopleSoft and Workday. Its cloud-based service enhances workforce management across industries with advanced customization and intuitive use.

UKG's extensive features include payroll processing, business intelligence reporting, and self-service options for employees and managers. The platform is designed for ease of integration, providing a user-friendly experience with extensive onboarding tools and robust data management. While UKG excels in configuration and reporting capabilities, it requires improvements in customer support and benefits administration flexibility. Implementation can be complex, and areas such as real-time support and automated processes need refinement.

What are UKG's most valued features?

Payroll Processing: Streamlined for accurate and efficient transactions.
Business Intelligence Reporting: Offers insightful data analytics to inform decision-making.
Employee and Manager Self-service: Empowers users with access to essential tools and information.
Benefits Administration: Manages employee benefits with ease.
Data Integration: Ensures seamless interaction with other systems, enhancing performance.

What benefits should users consider in reviews?

Improved Employee Satisfaction: Cloud-based updates foster an engaging environment.
Streamlined HR Activities: Integrates with existing systems to enhance operation efficiency.
Ease of Use: Users appreciate its intuitive design and customization options.

UKG is leveraged across multiple industries for its robust functionalities in payroll and HR management, supporting recruitment, onboarding, and workforce dynamics. The platform's integration with time management and learning modules supports comprehensive employee management and compliance across global deployments.

Sample Customers

Lifestyle, Bata, Dabur

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon

Ramco HCM vs. UKG