Ramco HCM vs UKG comparison

Read 124 UKG reviews

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2,108 Comparison Views

88% willing to recommend

Ramco HCM

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

UKG and Ramco HCM are leading contenders in the HCM field. UKG leads with its superior integration capabilities, vast functionality, and user preference, despite requiring support improvements.

Features: UKG offers strong payroll processing, employee self-service, and comprehensive business intelligence reporting. It seamlessly integrates employee data management and task automation. Ramco HCM stands out for its flexibility, especially in performance management and integration features. Despite its customizability, its complexity can be challenging for users.

Room for Improvement: UKG could benefit from better support responsiveness, a more flexible tax processing system, and improved onboarding configurations. Ramco HCM needs enhancements in streamline configuration, user interface, and intuitive navigation due to reported bugs and a complex setup process.

Ease of Deployment and Customer Service: UKG provides Private, Public, and Hybrid Cloud deployment options, offering flexibility for various organizational needs. Customer service reviews are mixed, ranging from stellar to inconsistent. Ramco allows for Hybrid Cloud, Public Cloud, and on-premises deployment. Although customer service can seem complex, its technical support is reliable when engaged.

Pricing and ROI: UKG's pricing is based on module selection and employee count, with functionality justifying its cost. The ROI is significant, especially in labor cost reduction and process enhancements. Ramco HCM is viewed as affordable with its customization and flexible licensing models, promising ROI despite initial setup complexities.

To learn more, read our detailed Ramco HCM vs. UKG Report (Updated: November 2024).

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Ramco HCM vs. UKG

November 2024

Helped 824,053 peers since 2012

Categories and Ranking

Ramco HCM

Ranking in Benefits Administration

12th

Ranking in Talent Management

17th

Ranking in Cloud HCM

14th

Average Rating

7.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Applicant Tracking and Recruiting Software (7th)

UKG

Ranking in Benefits Administration

5th

Ranking in Talent Management

5th

Ranking in Cloud HCM

5th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

124

Ranking in other categories

Employee Scheduling Software (1st), Employee Time Tracking Software (3rd), HR Analytics Software (1st), Talent Acquisition (5th)

Mindshare comparison

As of December 2024, in the Cloud HCM category, the mindshare of Ramco HCM is 0.6%, down from 0.7% compared to the previous year. The mindshare of UKG is 4.9%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM

Featured Reviews

Sudarsan Santhosh Kumar S.

Senior Application Development Specialist at Accenture

It's so easy to use that a customer can easily understand the process with zero knowledge of the system

Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. And documentation is available. Ramco doesn't charge much when customers request custom KPI calculations and other custom features. Workday and SAP impose a high charge. Ramco's bots are excellent, whereas Workday doesn't have an automated system and is only now developing a mobile app.

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Lonnie Fluck

Senior HR/ Talent Acquisition Leader at FitzDrake Search

Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement

I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend The product's most valuable feature is the ability to establish connectivity between the front and the back end,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."

"Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution."

"In general, the solution is very flexible and can be configured in multiple ways."

"Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. and documentation is available."

"Payroll processing is very easy. SQL rules can be attached to any pay elements."

"Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."

"The performance management system is really good."

"It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading. Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email."

"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."

"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."

"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."

"The setup process is straightforward."

"The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes."

"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."

"It is much easier to use and the customer service is better than our previous solution."

"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."

More UKG pros

Cons

"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."

"The mobile app for this solution could be improved as it lacks many features."

"Ramco could be a bit faster and offer more use cases. A prime aim is to get analytics and this is lacking in Ramco. This lack of reporting is one of the reasons we are moving away from using Ramco."

"The entire UI/UX of the solution can be improved drastically."

"The talent management and performance appraisal modules could use some improvement."

"The mobile app and web page user experience could be more user friendly."

"The product itself sometimes feels inconsistent because it comes with bugs."

"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."

"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."

"The system is slow sometimes."

"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."

"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."

"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."

"The platform's features need enhancement while being used as a recruiting tool."

"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."

"The product's integration features need improvement."

More UKG cons

Pricing and Cost Advice

"Their customized solution is pretty expensive but much cheaper than its competitors."

"This solution is priced in the middle compared to other solutions on the market."

"I am not aware of the price because I was working in the implementation team, but pricing is generally based on the requirement, modules, headcount, and country."

"The pricing depends on the number of licenses we buy."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"The platform is not affordable but also not the most expensive."

"If you're going for the full suite, it can be fairly pricey."

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

Government

Comms Service Provider

Educational Organization

89%

Computer Software Company

Healthcare Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Ramco HCM?

Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements.

What is your experience regarding pricing and costs for Ramco HCM?

The solution is very expensive.

What needs improvement with Ramco HCM?

Ramco is a complex system that does not come with GPS tracking functionality. Customization of Ramco is a big problem and can be costly. When you open Ramco, you should see a dashboard that gives y...

What do you like most about UKG?

I like UKG's integration.

What needs improvement with UKG?

Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modul...

What is your primary use case for UKG?

I worked with UKG globally, assisting with its implementation in 59 countries. In my company, we use it for the timekeeping aspect offered, payroll purposes, and other stuff like that. It is used f...

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Product Reports

Download Ramco HCM product report

Ramco HCM

December 2024

Download UKG product report

November 2024

Also Known As

No data available

UKG Pro, UKG Dimensons, UKG Ready

Learn More

Ramco

Overview

Ramco HR & Global Payroll is a complete and refreshingly simple cloud HR software covering HR needs from hire to retire. It offers Core HR, Time and Attendance, Global Payroll (across 45+ countries), Talent Management, Recruitment, Planning & Analytics. Ramco HCM empowers through innovative tech like bots, Zero UI, mobility, in-memory payroll, enabling Digital HR.

Ramco HCM’s unique offerings encompasses but not limited to

Unified HR platform with Global Payroll

• Use of Chat-bots

• Rapid Deployment capabilities

• EmpSense - an app to capture employee mood in real-time

• Talent Tagging - helps managers tag skill-sets to employees for identifying right employee for a project

• SMS based Employee Self Service ESS - allows users to apply leave, raise queries,via a text message

Trusted over 400+ multinationals across 35+ countries, Ramco HCM has been globally recognized by Nelson Hall, Everest Group, CIO Honour, Human Resources Group & CIO Choice.

Click here for more information or write to us at contact@ramco.com.

At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.

Sample Customers

Lifestyle, Bata, Dabur

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon