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Retool Reviews

Vendor: Retool
4.1 out of 5
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What is Retool?

Retool enables rapid construction of internal tools with minimal coding, streamlining workflows across HR, customer support, and compliance. Praised for its drag-and-drop interface, extensive component library, and SQL support, it boosts organizational efficiency by automating tasks and enhancing data management.

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Retool is the #12 ranked solution in top AI Software Development solutions and #15 ranked solution in top Rapid Application Development Software. PeerSpot users give Retool an average rating of 8.2 out of 10. Retool is most commonly compared to Pega Platform: Retool vs Pega Platform. Retool is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 15% of all views.
Buyer's Guide
Retool
December 2025
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Helped 879,768 peers since 2012

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Retool mindshare

As of January 2026, the mindshare of Retool in the Rapid Application Development Software category stands at 1.2%, up from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
Retool1.2%
Microsoft Power Apps9.9%
ServiceNow7.2%
Other81.7%
Rapid Application Development Software

PeerResearch reports based on Retool reviews

TypeTitleDate
CategoryRapid Application Development SoftwareJan 8, 2026Download
ProductReviews, tips, and advice from real usersJan 8, 2026Download
ComparisonRetool vs Microsoft Power AppsJan 8, 2026Download
ComparisonRetool vs ServiceNowJan 8, 2026Download
ComparisonRetool vs Oracle Application Express (APEX)Jan 8, 2026Download
Suggested products
TitleRatingMindshareRecommending
Pega Platform4.16.1%91%85 interviewsAdd to research
OutSystems4.25.2%94%53 interviewsAdd to research
 
 
Key learnings from peers
Last updated Nov 18, 2025

Valuable Features

Retool is valued for fast internal tool development, API and database connectivity, ease of use without extensive coding, and customizable drag-and-drop components. Users benefit from SQL and JavaScript support, seamless integration, efficient data workflows, and robust querying. The platform offers powerful visualization tools, easy backend connections, and cost-saving measures compared to other software, enhancing efficiency for e-commerce clients and companies.
  • "Retool positively impacted my organization as the proof of concept we built gave us a way to convince power users and key users before developing the real software."
  • "Retool positively impacted my organization as the proof of concept we built gave us a way to convince power users and key users before developing the real software."
  • "Retool positively impacted my organization as the proof of concept we built gave us a way to convince power users and key users before developing the real software."

Room for Improvement

Retool faces limitations with integrations like Airtable, restricted front-end tools, and limited custom logic features. More third-party library support and enhanced customization for UI and components are needed. Frequent component changes cause development disruptions. Support centers in Europe and better community support are necessary. There is a need for tutorials for efficient use, especially for non-technical users, along with additional AI features and machine learning capabilities to enhance future operations.
  • "In the mobile app development, you have to use JavaScript to interact with components, and for non-technical users, it's already too technical, so Retool has to add some integrated solutions."
  • "In the mobile app development, you have to use JavaScript to interact with components, and for non-technical users, it's already too technical, so Retool has to add some integrated solutions."
  • "Retool, being a low-code/no-code platform, could improve by allowing users, particularly non-technical users, to use it more easily."

ROI

Many users reported significant time savings in building internal tools, which indirectly boosted productivity across their teams. The platform's ability to integrate with various data sources and APIs has allowed for quick alterations and more efficient data management, further contributing to operational efficiencies. Users also highlighted the cost-effectiveness of Retool compared to hiring developers to build custom solutions.

Pricing

Retool's pricing structure is seen as both expensive and affordable, varying by user perspective. Some users find it costly due to per-user charges, while others, especially in regions like India, consider it comparatively cheap at around $10 per month for individual users. Retool offers free services for smaller setups, making it appealing for initial deployments, but larger enterprises should anticipate transitioning to a paid plan. Pricing perceptions depend on user needs and regional comparisons.
  • "The tool is a little bit expensive."
  • "For new users, evaluate the scale of their administrative needs as Retool provides excellent free services for smaller setups, but larger deployments might require transitioning to a paid plan."
  • "I don't know Retool's current pricing, but it cost around $12 per month earlier."

Popular Use Cases

Companies primarily use Retool to develop internal dashboards, admin panels, and custom tools. Retool facilitates data management, reporting, and workflow creation by integrating with various data sources. Corporations leverage it to handle analytics, manage appointments, and interact with cloud operations and databases. Organizations design CRM tools and reporting dashboards and conduct data modifications, while some use it to create jobs and filter data for analysis. It supports low-code workflows and rules-based functionality.

Service and Support

Many users find Retool's customer service responsive, especially via email, though some prefer added options like chat support. Many rely on online resources like forums and YouTube for assistance. While some note prompt help by email, a few suggest improvements in diverse support methods. Many users barely contact support, relying instead on available online resources for their needs.

Deployment

Retool's initial setup is straightforward due to its user-friendly design and comprehensive documentation. Users find it easy to deploy with an intuitive cloud environment. The platform allows account creation and tool sharing among teams, enhancing productivity. While it supports web use effectively, improvement is needed for mobile development. Organizations value Retool's capability to integrate databases seamlessly for internal tool usage. Some beginners require video tutorials, but once acquainted, it becomes simple to navigate.

Scalability

Retool exhibits strong scalability, efficiently accommodating an expanding number of users and large datasets without significant performance declines. Its user-based licensing facilitates seamless user addition, maintaining robust customization and security with granular access controls. Organizations report smooth operations with user bases ranging from small teams to over 50 users, rating its scalability highly. Despite potential slowdowns with large data, Retool consistently meets growing organizational demands effectively.

Stability

Retool maintains steady performance. Many users report no bugs or lags, rating its stability highly. Some note it does not reach perfect ratings, but it is reliable without downtimes. Others mention occasional breakdowns a few times yearly, giving it a lower score. However, most feedback reflects confidence in its consistent functioning, indicating satisfaction with its dependability and resilience for regular use.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Retool Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise3
By reviewers
By visitors reading reviews
Company SizeCount
Small Business21
Midsize Enterprise13
Large Enterprise40
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
15%
Comms Service Provider
13%
University
11%
Outsourcing Company
9%
Financial Services Firm
7%
Educational Organization
5%
Media Company
5%
Construction Company
3%
Healthcare Company
3%
Insurance Company
3%
Logistics Company
3%
Marketing Services Firm
3%
Recreational Facilities/Services Company
3%
Retailer
3%
Transportation Company
3%
Hospitality Company
1%
Performing Arts
1%
Pharma/Biotech Company
1%
Real Estate/Law Firm
1%
Computer Software Company
1%
Renewables & Environment Company
1%
Energy/Utilities Company
1%
Government
1%
Legal Firm
1%
Non Profit
1%

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Product Categories

Product Categories
Rapid Application Development Software
AI Software Development

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Retool Reviews Summary
Author infoRatingReview Summary
IT consultant for healthcare sector at Freelancer3.5I used Retool to build a mobile inventory app for chemistry products, and despite some integration challenges, it was effective, though non-technical users may struggle with JavaScript; overall, it saved us time and resources.
Full Stack PHP/Python AWS Developer at Binary Port4.5I've used Retool for three months to build internal tools and visualizations with ease, appreciating its built-in features, scalability, and access controls, though I'd like to see AI and machine learning capabilities added in the future.
Construction Data Analyst at a tech services company with 10,001+ employees3.5I've used Retool for three years to manage data tasks and create workflows; it's efficient and customizable, though its UI and lack of learning resources for non-technical users could be improved. Overall, it's stable and cost-effective.
Back End Developer at Medha4.5I've developed Retool applications for clients needing data management tools, benefiting from its ease of use and time-saving features. While backend options are abundant, frontend limitations exist. Despite this, Retool is cost-effective, eliminating the need for additional resources.
Technical Lead at a manufacturing company with 10,001+ employees3.5I find Retool to be a versatile tool for creating internal dashboards with robust data integration and complex logic support, though it could improve by enhancing support services and updating outdated components to better meet user expectations.
Senior Software Engineer at a wellness & fitness company with 201-500 employees3.5We used Retool as an internal administrative tool to manage appointments efficiently without a developer, but frequent component updates and unexpected errors were frustrating. The mobile version was unstable, leading us to switch to Flutter for third-party apps.
Full Stack Developer at Upwork5.0I used Retool to develop internal tools and an e-commerce dashboard, appreciating its rapid development capabilities. However, it lacks integration resources like Airtable. Despite the per-user pricing, it seems worth the investment given its support for AI projects.
Senior Software Engineer at Aldaim Solutions4.0I use Retool to create reporting dashboards and manage workflows that integrate RESTful APIs and databases. Its workflow and data integration capabilities are valuable, but custom logic options are limited. We've also used Xano and Bubble for low-code solutions.