SAP Mobile Platform Reviews

Vendor: SAP

3.9 out of 5

8 reviews
83% willing to recommend

598 followers

What is SAP Mobile Platform?

SAP Mobile Platform is a mobile enterprise application platform developed to make it easier to create applications that connect business data to mobile devices for workflow management and back-office integration. SAP Mobile Platform provides a layer of middleware between heterogeneous back-end data sources such as relational databases, enterprise applications and files, and mobile devices that need to read and write back-end data. The platform is very helpful to developers, making it quick and easy for them to link backend data to mobile users on any device at any time and providing them with optimum visibility, which leads to increased profitability.

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SAP Mobile Platform is the #4 ranked solution in top Mobile App Platforms and #11 ranked solution in top Mobile Development Platforms. PeerSpot users give SAP Mobile Platform an average rating of 7.8 out of 10. SAP Mobile Platform is most commonly compared to Mendix: SAP Mobile Platform vs Mendix. SAP Mobile Platform is popular among the large enterprise segment, accounting for 64% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.

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Featured SAP Mobile Platform reviews

ShahzadRafique

Chief operation management at AutoSoft Dynamics Pvt Ltd

It's not that difficult to set up. SAP has provided the complete installation and configuration scripts, and there's ample documentation available. Implementing it is not an issue. If you are just talking about installing the standalone SAP Mobile Platform, that won't take more than two to three hours. The problem is that when you have multiple integrated third-party integrations, it can be longer. In that case, the deployment really depends on how you actually do it, as, in a financial institution, there is a lot of middleware and other third-party systems that are also integrated with your system. We have a complete set of APIs exposed to different partners, and how everything goes together depends on what type of integrations are there and how complex they are. That said, it should not take more than three to four hours when it comes to only the standalone SMP.

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Kumar Saurav

Director - SAP BTP at Incture

The initial setup is kind of moderate in terms of difficulty. It depends on what features or how many features we are going to leverage. Depending on that, it is not always simple, though it leans more towards simplicity than complexity. The deployment length depends. It is not always that simple when deployment comes into play. The process is subjective. If it is only the requirement, it is quick, however, sometimes you need to worry about access control and other features also coming into play. If those are coming up, slightly more time is required, however, if it is just a component of mobility, then it is quick.

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Kumar Saurav

Director - SAP BTP at Incture

In a recent project, we integrated SAP Mobile Platform with various SAP systems. Most companies store their data on-premises or in SAP systems. Our task was to sync this data with the mobile platform hosted in the cloud. We used integration tools to connect seamlessly with these on-premises systems, ensuring data synchronization. Additionally, we connected to satellite systems like Jira for specific functionalities such as ticket management, requiring robust integration capabilities. The security model of SAP Mobile Platform has positively impacted our mobile applications by addressing initial reluctance and highlighting its suitability for certain tasks like approvals and on-site data entry, especially for industries like oil and gas, utilities, and manufacturing. This enables remote approval processes and real-time data entry, improving efficiency and accessibility for users who are not always at their desks. SAP Mobile Platform supports our cross-platform mobile app development needs by enabling the conversion of SAP transaction codes into mobile-friendly interfaces. This allows users to access SAP functionalities from their mobile devices, increasing flexibility and productivity, especially for departments like sales who need to input data on the go. Overall, I would rate SAP Mobile Platform as an eight out of ten.

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SAP Mobile Platform mindshare

Product category:

As of April 2025, the mindshare of SAP Mobile Platform in the Mobile Development Platforms category stands at 3.2%, up from 2.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Mobile Development Platforms

PeerAnalyst reports based on SAP Mobile Platform reviews

Type	Title	Date
Category	Mobile Development Platforms	Apr 16, 2025	Download
Product	Reviews, tips, and advice from real users	Apr 16, 2025	Download
Comparison	SAP Mobile Platform vs OutSystems	Apr 16, 2025	Download
Comparison	SAP Mobile Platform vs Mendix	Apr 16, 2025	Download
Comparison	SAP Mobile Platform vs Salesforce Platform	Apr 16, 2025	Download

Title	Rating	Mindshare	Recommending
Mendix	4.2	22.5%	94%	52 interviews Add to research
OutSystems	4.2	21.4%	94%	51 interviews Add to research

Valuable Features

SAP Mobile Platform offers robust integration capabilities and offline functionality. Users appreciate its scalability and stability, allowing seamless use across multiple devices. The platform serves as an integration hub, supporting SAP and non-SAP systems. It's praised for its development tools, API access, and customization options, facilitating mobile access to enterprise applications. Technical support receives positive feedback. It's user-friendly, promoting efficient adaptation to organizational needs and saving time in ERP operations.

"If we work with the mobile extension of the ERP platform, we save time."
"One valuable feature of SAP Mobile Platform is its enterprise-grade standard and maintained APIs, available out of the box for easy integration with various systems."
"Both platforms, the SAP Mobile Platform, and SAP, are highly valuable for our company because they facilitate integration, which can be expensive.It's very convenient to connect and create billing accounts through the SAP Mobile Platform."

Room for Improvement

SAP Mobile Platform faces challenges with complex installation, outdated UI, and confusing roadmap. Native app development and offline capabilities need enhancement. The licensing model is outdated, and the cost is high. There is a demand for easier deployment and improved support for languages. Users prefer simple integration and greater openness without restricting data. Consulting ecosystem expertise is limited, and users seek more no-code solutions to simplify hybrid development.

"The tool is not easy or simple to integrate with other infrastructures."
"One drawback is that SAP Mobile Platform apps are only available through the browser, making offline capability more challenging to implement."
"The cost of the SAP Mobile Platform is high, and there is room for improvement in its pricing."

Pricing

SAP Mobile Platform pricing depends on usage and deployment options, with varied models for on-premises and cloud deployments. Users find the platform straightforward in pricing, though additional features like CPI may add costs and complexity. While many users consider SAP's pricing competitive, the cost is often linked to the number of users or accounts. Some consider the tool expensive, but pricing can improve with existing SAP licenses and negotiated agreements.

"The tool is expensive. I rate the tool's price as an eight or nine out of ten."
"The cost of SAP is extremely high, and it's not affordable for everyone."
"If you already paying for an SAP license and have SAP products that you are using, the price for SAP Mobile Platform is negligible."

Popular Use Cases

Companies primarily use SAP Mobile Platform for multichannel customer onboarding, transaction management, and app development with SAP UI5. They integrate with third-party agents, telco services, and deploy models like CRM, billing, and logistics. The platform supports middle layer management and security, facilitating seamless connectivity with SAP and other systems. Businesses leverage mobile wallet transactions, self-onboarding via ATM, browser-based app access, and use up to 26 applications from the SAP app store to meet corporate needs.

Service and Support

SAP Mobile Platform's support is generally effective with knowledgeable staff, streamlined processes, and helpful features like on-demand expert calls. Users benefit from local support in regions like Brazil through partners like PRADA. While response times can sometimes be delayed, particularly due to misdirected tickets, users typically find the service satisfactory, rating it from six to nine out of ten. The introduction of different support models has been positively received, though faster response times would be appreciated.

Deployment

SAP Mobile Platform's initial setup leans towards simplicity, though complexity arises with multiple integrations involving telcos, bill payment aggregators, and third-party agents. Depending on features leveraged, setup difficulty varies. Standalone installation takes 2-3 hours, but integrated deployments require more time due to complex middleware. On-premises deployment is straightforward but requires third-party tools, while cloud deployment is hindered by scattered documentation. Companies recommend consolidating information to enhance user-friendliness.

Scalability

SAP Mobile Platform is highly scalable, effectively supporting a range of organization sizes. Many have utilized it with thousands of users without issues. While scalability was user-dependent when on-premise, migrating to the cloud shifted this responsibility to SAP. Organizations have dedicated teams working with it, illustrating its functionality. Despite some lower evaluations, numerous have expressed confidence in its smart design and growth capabilities.

Stability

SAP Mobile Platform is considered stable, rarely crashing or freezing, and generally free from bugs or glitches. It is used extensively in logistics, enhancing its reliability perception. While occasional issues do exist, SAP provides prompt responses to address them. Users commonly rate its stability positively, but some note occasional glitches. SAP’s support team assists in maintaining its reliability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SAP Mobile Platform Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

13%

Government

11%

Financial Services Firm

Manufacturing Company

Real Estate/Law Firm

Retailer

Pharma/Biotech Company

Energy/Utilities Company

Consumer Goods Company

Healthcare Company

Construction Company

Wholesaler/Distributor

Non Profit

Comms Service Provider

Transportation Company

Media Company

Sports Company

University

Logistics Company

Insurance Company

Legal Firm

Educational Organization

Hospitality Company

Compare SAP Mobile Platform with alternative products

Learn more about SAP Mobile Platform

Using SAP Mobile Platform’s development tools, application developers can write the business logic for mobile applications, as the platform is optimized for business-to-business (B2B) and business-to-consumer (B2C) relationships. The program automatically does the translation necessary to create specialized versions of the new application for a variety of mobile devices and operating systems. This enables quicker and simpler development of complex applications that use multiple data sources and function on a variety of mobile devices. SAP Mobile Platform currently provides advantages across numerous industries to customers of all sizes and backgrounds.

SAP Mobile Platform Features

SAP Mobile Platform has many valuable key features. Some of the most useful ones include:

Appcelerator
Support for Cordova
Eclipse plug-in
Mobile Analytics Kit (MAKit)
Secure access between mobile devices and networks
Mobile SDK
Hybrid Web Container
4GL tooling environment
Integrated mobile device management and app enablement
Support for multiple devices, including Android, iOS, BlackBerry, Windows Mobile, and Windows laptops/tablets.
Integrates with SAP, Remedy Corp, and other apps that leverage database or service-oriented architecture.
Unwired Platform Runtime

SAP Mobile Platform Benefits

There are many benefits to implementing SAP Mobile Platform. Some of the biggest advantages the solution offers include:

Customizable: SAP Mobile Platform is useful for developing mobile applications as well as for customizing previously existing ones in accordance with requirements and demands.

User-friendly: SAP Mobile Platform develops applications in a powerful and friendly environment that works within any mobile device.

Customer loyalty: Making user-friendly mobile applications that work on all devices encourages engaging loyal customers and staff in improved operations and cutting back on unneeded costs.

Business impact: SAP Mobile Platform has built platforms and mobile solutions that can be extensively used in any device, allowing businesses to grasp the true impact of SAP Mobile Platform on their business growth.

Multi-platform support: Developers may create applications on several platforms using their skill set and preferred tools, which reduces the amount of time, money, and effort required for development.

Secure: SAP Mobile Platform provides cutting-edge technology to speed up the creation of safe, highly scalable commercial mobile applications for every device.

Reviews from Real Users

SAP Mobile Platform stands out among its competitors for a number of reasons. These include its integration with mobile devices, its stability, and its technical support. One PeerSpot user takes note of the advantages of these features in his review:

Kumar S., Director - SAP BTP at Incture, writes, “The platform independence is great. I can use it across mobile devices. That's the best aspect of it. It's stable. Technical support is helpful.”

SAP Mobile Platform was previously known as SAP Syclo Agentry Mobile Platform, Sybase Mobile Development Platform, Sybase Unwired Platform.