SAP SuccessFactors Learning Reviews

Vendor: SAP

3.9 out of 5

29 reviews
93% willing to recommend

348 followers

What is SAP SuccessFactors Learning?

SAP SuccessFactors Learning provides a comprehensive platform for managing training, performance, and employee lifecycle. It offers cloud-based solutions with integrated modules that ensure efficient resource allocation and seamless skill development.

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SAP SuccessFactors Learning is the #4 ranked solution in top Learning Management Systems. PeerSpot users give SAP SuccessFactors Learning an average rating of 7.8 out of 10. Based on the analysis of the 29 most recent SAP SuccessFactors Learning reviews, the overall sentiment is positive, with a sentiment score of 7.0. SAP SuccessFactors Learning is most commonly compared to Cornerstone Learning: SAP SuccessFactors Learning vs Cornerstone Learning. SAP SuccessFactors Learning is popular among the large enterprise segment, accounting for 66% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 14% of all views.

Buyer's Guide

SAP SuccessFactors Learning

November 2024

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Helped 824,168 peers since 2012

Featured reviews

Manikandan Nair

IT Manager at CEMEX

We have been using SAP SuccessFactors Learning to educate employees on various topics. It helps create content and review the number of employees who have completed training and their knowledge of those topics SAP SuccessFactors Learning has been used for business training, security learning, and…

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Taiwo Babalola

Information Technology Business Partner and Enterprise Architecture Lead at a construction company with 10,001+ employees

For now, the only room for improvement I can think of is for the solution to be more transparent with the licensing model of the platform. Licensing is a major challenge in the solution. I cannot customize the solution as per a particular situation, depending on which I can determine its usage. I am monitoring the metrics that SAP uses to determine the usage cost.

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Umesh Vashisht

SEO at Anand Group India

SAP SuccessFactors Learning doesn't have a punch-in and punch-out facility. Although the solution has integrations, it doesn't have an inbuilt punch-in and punch-out facility. The solution has the facility of marking attendance and applying for leaves but doesn't have a punch-in and punch-out facility. For example, if someone starts their day in the morning, they must punch in somewhere on a third-party tool that integrates with the SAP SuccessFactors Learning.

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SAP SuccessFactors Learning mindshare

As of December 2024, the mindshare of SAP SuccessFactors Learning in the Learning Management Systems (LMS) category stands at 10.3%, up from 8.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Learning Management Systems (LMS)

PeerAnalyst reports

Type	Title	Date
Category	Learning Management Systems (LMS)	Dec 25, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 25, 2024	Download
Comparison	SAP SuccessFactors Learning vs CYPHER Learning	Dec 25, 2024	Download
Comparison	SAP SuccessFactors Learning vs Moodle	Dec 25, 2024	Download
Comparison	SAP SuccessFactors Learning vs Google Classroom	Dec 25, 2024	Download

Title	Rating	Mindshare	Recommending
Cornerstone Learning	4.1	4.8%	100%	29 interviews Add to research
Moodle	4.0	14.8%	93%	29 interviews Add to research

Valuable Features

SAP SuccessFactors Learning offers data-driven training assignments, a cloud-based accessible platform, robust data security, and elimination of redundancies. Users find the interface user-friendly with strong integration capabilities and improved resource management. Features like personalized learning recommendations, continuous performance modules, and gamification enhance training experiences. Modules such as Employee Central and Time Off facilitate employee progress tracking. Users appreciate easy customization, effective onboarding, and comprehensive reporting functionalities, making it a valuable tool for training and skill development.

"The platform now offers an improved user interface with options like custom cards and banners that enhance the user experience."
"The tool allows us to create content and review employee progress in their educational knowledge."
"The most valuable features are continuous performance, activities, achievements, objectives for performance appraisal, and development learning."

Room for Improvement

SAP SuccessFactors Learning requires enhancements in user interface and experience, greater customization, and a more intuitive integration process. Support and technical assistance need to be more reliable, multilingual support including Arabic needs improvement, and the system requires modern features like mobile apps and built-in collaboration tools. Pricing, licensing transparency, and the certification process need evaluation. Users seek better content creation integration and streamlined reporting capabilities to overcome challenges with analytics and external system integration.

"We encounter challenges when connecting with external systems and moving from one platform to another within SAP."
"The course analytics feature takes a long time to load data, which is especially problematic for managers who want to quickly access reports and dashboards."
"The only drawback of the tool is that it is dependent on its database."

ROI

SAP SuccessFactors Learning has improved ROI by increasing user engagement and simplifying administration, leading to better integration. It consolidates data, enabling seamless connections between modules. Some organizations experience time savings and cost reductions through online training and elimination of manual processes. ROI varies across industries like pharma and engineering. The platform's transition from standalone systems streamlines operations, enhancing overall efficiency and delivering increased value by connecting with manufacturing and finance systems.

Pricing

SAP SuccessFactors Learning requires annual licensing fees and potentially significant setup costs. Users often cite it as an expensive solution, especially for small enterprises, though some find it competitive compared to other enterprise-level solutions. Pricing incorporates usage-based costs, with annual subscriptions varying by employee numbers. Often included in a broader SAP suite, its straightforward licensing is attractive for large enterprises, but overall costs may escalate with additional services and maintenance.

"The tool's licensing model is very straightforward...You will get the relevant mail from SAP, and accordingly, you have to proceed with the provisioning enablement, after which you can start the configuration."
"The tool is cheap."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a one out of ten."

Popular Use Cases

Companies utilize SAP SuccessFactors Learning primarily for employee training and development. It supports performance management, e-recruitment, and e-learning. Organizations deploy it for learning administration, talent acquisition, onboarding, and managing employee life cycles. The platform enables content creation, mandatory course assignments, self-paced learning, and certification processes. It integrates with virtual learning platforms, supporting both internal and external training needs. Cloud-based deployment provides access to learning modules on various devices, enhancing skills and knowledge within diverse industries.

Service and Support

SAP SuccessFactors Learning customer service is rated average, with support varying. While some users find support good and prompt, others report difficulties, especially in communication and response times. Implementation partners assist regularly, yet slow responses necessitate incident escalation. Channels like ticketing and chat improve efficiency, enhancing experiences for some. However, challenges persist, with support described as reliable but occasionally delayed. Certain users find it professional, though not always quick, with ratings ranging from six to nine out of ten.

Deployment

The initial setup of SAP SuccessFactors Learning varies across experiences. Some find it straightforward and user-friendly, especially with cloud integration, while others describe it as complex and challenging, especially for large organizations or specific modules. The deployment time often ranges from a few weeks to a year, influenced by the organization's size, configuration needs, and the involvement of internal teams. Many companies benefit from SAP's Activate Methodology and require dedicated teams for deployment and maintenance.

Scalability

SAP SuccessFactors Learning exhibits high scalability, accommodating diverse user numbers from small enterprises to large corporations. Many organizations rate its scalability highly, with scores ranging from eight to ten out of ten. Though its cloud-based, no-code nature restricts customization, its deployment simplicity and ability to handle user growth effectively are praised. Companies often plan to expand its use, citing no significant difficulties in onboarding or increasing usage.

Stability

Many users find SAP SuccessFactors Learning highly stable, with ratings often in the nine out of ten range. They commend its accessibility and lack of significant downtime, despite initial technical issues. Some users experienced challenges with cloud-specific stability and bugs, but these are exceptions. The platform remains popular among HR systems, being notably reliable during the pandemic. While some note minor functionality integration issues, its stability is generally perceived positively.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SAP SuccessFactors Learning Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Manufacturing Company

14%

Retailer

10%

Financial Services Firm

Computer Software Company

Energy/Utilities Company

Real Estate/Law Firm

Educational Organization

Government

Performing Arts

Comms Service Provider

Construction Company

Healthcare Company

University

Mining And Metals Company

Transportation Company

Insurance Company

Pharma/Biotech Company

Wholesaler/Distributor

Logistics Company

Legal Firm

Non Profit

Consumer Goods Company

Hospitality Company

International Affairs Institute

Media Company

Training & Coaching Company

Recreational Facilities/Services Company

Non Tech Company

Compare SAP SuccessFactors Learning with alternative products

Learn more about SAP SuccessFactors Learning

SuccessFactors Learning offers a robust suite of features tailored to enhance training and skill management across organizations. With a user-friendly interface, it supports training personalization, gamification, and interactive learning. Organizations leverage it for managing e-learning, tracking skill development, and ensuring alignment with business objectives. Despite its capabilities, improvements are needed in support, UX/UI, and integration fluidity, with noted challenges in customization and language support, particularly Arabic. The platform also requires enhancements in licensing adaptability and analytics performance.

What are the key features of SAP SuccessFactors Learning?

Assignment Profiles: Data-driven training assignments streamline learning prioritization.
Cloud Accessibility: Facilitates training anytime, anywhere with secure cloud solutions.
Integrated Modules: Offers seamless connectivity with SuccessFactors and other SAP solutions.
Performance Management: Streamlines evaluations and feedback with built-in tools.
Personalized Learning: Customizable courses enhance engagement and progress tracking.

What benefits should you look for in reviews?

Resource Efficiency: Optimizes training schedules and resource allocation.
Skill Development: Supports comprehensive skill tracking and improvement initiatives.
Integration Capabilities: Combines with existing systems for a comprehensive training environment.
Cost Management: Budget-friendly training solutions facilitate financial planning.
Scalability: Facilitates training deployment at scale across multiple geographies.

In industries such as healthcare, finance, and manufacturing, SAP SuccessFactors Learning plays a crucial role in training and compliance. Organizations benefit from its e-learning capabilities, which support continuous improvement and regulatory adherence. Businesses utilize its diverse features for certifications, recruitment, onboarding, and leave management, ensuring streamlined operations and employee development.

SAP SuccessFactors Learning was previously known as Plateau, SuccessFactors Learning.

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SAP SuccessFactors Learning customers

SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequin Sales Corp, China DataCom Corporation, Sonova AG, Metropolitan Utilities District (M.U.D.)