Skype for Business Reviews

Name: Skype for Business
Brand: Microsoft
Rating: 3.9 (61 reviews)

3.9 out of 5

61 reviews
79% willing to recommend

1,667 followers

What is Skype for Business?

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

Get the Skype for Business Buyer's Guide and find out what your peers are saying about Skype for Business, TeamViewer, Webex and more!

Skype for Business is the #3 ranked solution in top Virtual Meetings solutions. PeerSpot users give Skype for Business an average rating of 7.8 out of 10. Based on the analysis of the 61 most recent Skype for Business reviews, the overall sentiment is positive, with a sentiment score of 7.7. (Among the highest in the category). Skype for Business is most commonly compared to TeamViewer: Skype for Business vs TeamViewer. Skype for Business is popular among the midsize enterprise segment, accounting for 92% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 92% of all views.

Helped 816,660 peers since 2012

Featured reviews

Magdalena Teodorczuk

Senior at Krajowy Depozyt Papierów Wartosciowych S.A.

I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.

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RemkeRutgers

IT architect at Rutgers IT

I use Skype for any audio or video meetings. I'm an IT architect and a customer of Microsoft. It's a good and stable product that suits my needs because I've been working from home for the past couple of years. WebEx has a feature that allows you to zoom in when you're giving a presentation.…

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Shilpa Patki

Account Manager at Peristent Systems

Since I work in an organization with an IT team that takes care of the technical part, I have never had an opportunity to interact with Skype's technical support team. Owing to the fact that we never had any issues with the product from a technical support perspective, I rate the solution a seven or eight.

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Skype for Business mindshare

As of November 2024, the mindshare of Skype for Business in the Virtual Meetings category stands at 8.4%, down from 8.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Virtual Meetings

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

"The ability to mute everyone else is pretty useful when there is a large audience."
"The tool's most valuable features are its audio and chat functions. They help us save time and have good telephone integration."
"The solution’s video quality is fine."

Room for Improvement

"The video quality could be improved, possibly due to internet connection issues."
"The solution's functionality needs to be moved to Microsoft Teams. Its technology is outdated."
"The solution should improve the chat and add more flexibility to make a call."

Pricing

"Skype for Business' pricing is reasonable."
"I use the product's open-source version."
"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."