Symantec Siteminder Reviews

Name: Symantec Siteminder
Brand: Broadcom
Rating: 4 (72 reviews)

Vendor: Broadcom

4.0 out of 5

72 reviews
92% willing to recommend

1,208 followers

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What is Symantec Siteminder?

Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

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Symantec Siteminder is the #1 ranked solution in top Web Access Management solutions, #11 ranked solution in top Single Sign-On (SSO) solutions, and #11 ranked solution in top Access Management solutions. PeerSpot users give Symantec Siteminder an average rating of 8.0 out of 10. Symantec Siteminder is most commonly compared to Microsoft Entra ID: Symantec Siteminder vs Microsoft Entra ID. Symantec Siteminder is popular among the large enterprise segment, accounting for 83% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 34% of all views.

Helped 801,634 peers since 2012

Featured reviews

Siva Chalamarla

Senior Software Engineer at HCLTech

The access control and the SSO are the two most valuable features. Siteminder allows users to authenticate once and gain access to multiple applications without needing to reauthenticate for each application separately. For example, if you access one application in one tab, you do not need to provide it again if you are trying to access the same application. The portal has different applications built into it. It's similar to Google. If you open Google and try to access the maps in that Google, you do not need to authenticate in maps. You just need to authenticate in the starting phase. Only a particular group of people have access. Our guys will give an error called access denied or unauthorized access. It depends on the application. It is pretty easy to learn.

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Umair (Abu Mohaymin) Akhlaque

Enterprise Solutions & Services Head at Duroob Technologies

It's not difficult, however, eventually, you need the right expertise to implement the solution. You need the right consultant who has knowledge of the applications, the knowledge surrounding security, and can handle in-depth logging processes that are taking place. Basically, you need the right people to implement it. It's not easy. I would prefer to have a consultant who has the development knowledge. The size of the team you need to implement the product depends on the size and the scope of the project. For a simple two or three applications, we needed only one consultant to implement. However, if it is a massive implementation with multiple products, multiple web servers, web applications, et cetera, eventually its scope varies and timelines vary, and you will require a couple of engineers to implement it.

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Reviewer345234

Associate General Manager at HCLTech

I would recommend the solution to users based on their budget and requirements. We have features to enable the WAF policy. If you are using cookies and all, it is more secure. It's about the functionality you have enabled in your system. Using Federation is more secure than using an AWS solution. You have to enable that feature which is also enabled in Symantec SiteMinder. You have to check whether you have enabled it or not. Any product is easy to use if your fundamentals are strong. When we started using this product, we had to customize everything according to the application's requirements. Nowadays, most things are out of the box. From a user or administrative point of view, it's not very hard to learn to use Siteminder for the first time compared to Java and .NET. Overall, I rate the solution a seven to eight out of ten.

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Symantec Siteminder mindshare

Product category:

As of September 2024, the mindshare of Symantec Siteminder in the Single Sign-On (SSO) category stands at 2.5%, down from 2.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Single Sign-On (SSO)

Key learnings from peers

Last updated Aug 11, 2024

Valuable Features

Users value Symantec Siteminder for its robust access management, seamless integration capabilities, and support for multiple protocols. They appreciate its scalability, flexibility, and comprehensive security features. Enhanced authentication and authorization processes combined with advanced policy management are also frequently highlighted.

"It is pretty easy to learn."
"Symantec Siteminder has simplified user access for our customers from user login to their web applications."
"The solution has features that allow you to easily distinguish between protected and unprotected resources."

Room for Improvement

Users express that Symantec Siteminder could benefit from a better integration process with existing systems. There are mentions of challenges in managing updates, which can be cumbersome and time-consuming. Some suggest that the documentation could be more comprehensive and easier to follow while indicating improvements in performance and stability would enhance its functionality. Additionally, scalability issues are highlighted as an area needing attention to better accommodate growing enterprises.

"Siteminder needs to improve its user experience."
"The support team could work on their response time and overall competence."
"Symantec SiteMinder is not easy to set up and maintain at an infrastructure level."

ROI

Many users reported positive outcomes from Symantec Siteminder, noting it provided strong security and streamlined access management. Cost savings and efficiency improvements were frequently highlighted. A few users emphasized better user experience and reduced administrative burdens. Some mentioned rapid implementation and easy integration with existing systems. Enhanced compliance and audit capabilities were also often noted.

Pricing

Symantec Siteminder pricing varies based on user requirements and enterprise needs. Reports indicate that pricing starts at several thousand dollars annually, depending on the number of users and features required. Enterprise buyers often note that the solution offers robust security and identity management features which justify the cost for large organizations.

"The solution's pricing is competitive."
"The pricing is reasonable."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."

Popular Use Cases

Symantec Siteminder is primarily used for single sign-on and access management. Users appreciate its robust authentication capabilities, which help secure applications and services. It is praised for easy integration with various systems and streamlined identity management processes. It supports both cloud and on-premises environments, ensuring comprehensive security measures are in place. Users find it effective for managing large volumes of user access requests and maintaining compliance with security standards.

Service and Support

Customer service of Symantec Siteminder is efficient and responsive. Support team handles issues quickly and effectively. Users appreciate the knowledgeable and helpful staff. Response times are rapid, and resolutions are comprehensive. Tech assistance is reliable with clear communication. Customers find the hotline beneficial for urgent matters. Documentation and resources are also praised for their clarity and accessibility. Users report satisfaction with the availability and consistency of support services.

Deployment

Users find Symantec Siteminder's initial setup complex but manageable with adequate documentation. They appreciate the detailed configuration options, though some express difficulties during integration with existing infrastructure. Many users note the setup process requires technical expertise and time. While challenges arise, those with experience or proper support typically find the setup process more straightforward. Users acknowledge that initial setup demands thorough planning and understanding to ensure a smooth implementation.

Scalability

Symantec Siteminder's scalability is commended for its robustness in handling large-scale environments and high authentication volumes. Users appreciate its reliability in growing infrastructures, citing its ability to manage numerous access requests efficiently. Some mentioned minor difficulties during scaling adjustments, but overall satisfaction prevails for expansive enterprise use.

Stability

Users state that Symantec Siteminder demonstrates strong stability, with consistent performance and minimal downtime. They highlight its reliability in handling high traffic volumes and complex authentication processes. Additionally, it efficiently manages user sessions without issues. Users appreciate its robustness in an enterprise environment, ensuring secure and seamless access to applications. They find its scalability commendable, catering to both small and large organizations effectively.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Symantec Siteminder Buyer's Guide for additional reliable information.