Symantec Siteminder Reviews

Name: Symantec Siteminder
Brand: Broadcom
Rating: 4.0 (75 reviews)

Vendor: Broadcom

4.0 out of 5

75 reviews
91% willing to recommend

1,211 followers

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What is Symantec Siteminder?

Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

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Symantec Siteminder is the #1 ranked solution in top Web Access Management solutions, #11 ranked solution in top Access Management solutions, and #12 ranked solution in top Single Sign-On (SSO) solutions. PeerSpot users give Symantec Siteminder an average rating of 8.0 out of 10. Symantec Siteminder is most commonly compared to Microsoft Entra ID: Symantec Siteminder vs Microsoft Entra ID. Symantec Siteminder is popular among the large enterprise segment, accounting for 83% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 36% of all views.

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Featured Symantec Siteminder reviews

Muzi Lubisi

Senior technical Consultant at CA Africa

The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

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Siva Chalamarla

Senior Software Engineer at HCLTech

The access control and the SSO are the two most valuable features. Siteminder allows users to authenticate once and gain access to multiple applications without needing to reauthenticate for each application separately. For example, if you access one application in one tab, you do not need to provide it again if you are trying to access the same application. The portal has different applications built into it. It's similar to Google. If you open Google and try to access the maps in that Google, you do not need to authenticate in maps. You just need to authenticate in the starting phase. Only a particular group of people have access. Our guys will give an error called access denied or unauthorized access. It depends on the application. It is pretty easy to learn.

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Umair (Abu Mohaymin) Akhlaque

Enterprise Solutions & Services Head at Duroob Technologies

It's not difficult, however, eventually, you need the right expertise to implement the solution. You need the right consultant who has knowledge of the applications, the knowledge surrounding security, and can handle in-depth logging processes that are taking place. Basically, you need the right people to implement it. It's not easy. I would prefer to have a consultant who has the development knowledge. The size of the team you need to implement the product depends on the size and the scope of the project. For a simple two or three applications, we needed only one consultant to implement. However, if it is a massive implementation with multiple products, multiple web servers, web applications, et cetera, eventually its scope varies and timelines vary, and you will require a couple of engineers to implement it.

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Symantec Siteminder mindshare

Product category:

As of April 2025, the mindshare of Symantec Siteminder in the Single Sign-On (SSO) category stands at 2.9%, down from 3.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Single Sign-On (SSO)

PeerAnalyst reports based on Symantec Siteminder reviews

Type	Title	Date
Category	Single Sign-On (SSO)	Apr 12, 2025	Download
Product	Reviews, tips, and advice from real users	Apr 12, 2025	Download
Comparison	Symantec Siteminder vs Microsoft Entra ID	Apr 12, 2025	Download
Comparison	Symantec Siteminder vs Cisco Duo	Apr 12, 2025	Download
Comparison	Symantec Siteminder vs Okta Workforce Identity	Apr 12, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Entra ID	4.3	27.5%	94%	219 interviews Add to research
Okta Workforce Identity	4.3	11.3%	94%	65 interviews Add to research

Valuable Features

Symantec Siteminder offers valuable features like single sign-on, access management, identity provisioning, and role-based authorization. It provides flexible security, is easy to integrate and customize, supports identity federation, and ensures robust authentication. Its user-friendly interface simplifies policy management and offers enhanced security for various applications. It handles access control efficiently and integrates well with third-party systems. The solution's scalability, ease of deployment, and strong authentication capabilities are widely appreciated across industries.

"The authentication and single sign-on features of Symantec Siteminder are valuable."
"That seamless integration significantly improves user experience and efficiency."
"The feature that I mostly valued is the ease of installation on different systems, especially on Windows."

Room for Improvement

Symantec Siteminder requires enhancements in its user interface, making it more modern and user-friendly. The integration with new technologies and cloud services is lacking. The upgrade and installation process is cumbersome. Documentation needs improvement for better understanding, particularly for new configurations or technologies. Support response times and efficiency could improve. Performance and scalability issues persist, and the process for implementing single sign-on in cloud environments should be streamlined. The existing analytics and reporting capabilities require enhancement.

"Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features."
"The initial setup of Symantec SiteMinder was a bit tricky. I would rate it a seven on a scale of one to ten, where ten indicates an easy setup."
"While I have some integration with a few major providers, support for more would be advantageous."

ROI

Many users reported positive outcomes from Symantec Siteminder, noting it provided strong security and streamlined access management. Cost savings and efficiency improvements were frequently highlighted. A few users emphasized better user experience and reduced administrative burdens. Some mentioned rapid implementation and easy integration with existing systems. Enhanced compliance and audit capabilities were also often noted.

Pricing

Symantec Siteminder's pricing is competitive yet considered costly by some. Licensing follows a user-based model, with options varying based on user count and features. Clients may incur additional costs for databases and maintenance. ROI is viewed as significant despite higher initial costs. It's recommended to conduct a PoC before commitment to evaluate suitability. Pricing includes partial and subscription licenses, with scalability and plan selection affecting overall costs for enterprise buyers.

"The solution's pricing is competitive."
"The pricing is reasonable."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."

Popular Use Cases

Symantec Siteminder enables seamless authentication and authorization primarily through a single sign-on (SSO) for external and internal websites, ensuring robust security and ease of access for users. Various organizations utilize it for secure user registrations, identity federation, remote web applications, and efficient login for services like online banking and insurance portals. Its integration capabilities include SAML and compatibility with biometric systems, maintaining high performance in diverse enterprise environments.

Service and Support

Symantec Siteminder support is characterized by varied responsiveness and expertise levels. Many express satisfaction with knowledgeable staff and quick resolutions, while others find initial contact and escalation processes slow and challenging. Some highlight improvements in recent years, valuing relationships and dedicated account management. However, concerns arise about inconsistency, especially outside peak support hours, and some regions lack experienced engineers. Despite mixed feedback, many achieve successful troubleshooting with persistence and perseverance.

Deployment

Symantec Siteminder's initial setup presents varying complexities. Many users note it as challenging, requiring understanding of specific concepts and professional assistance. Its multiple components and customization add complexity. Some mention a smoother experience with updated versions and UI features, though documentation remains a concern. For experienced teams, setup may seem medium in difficulty. Many emphasize the need for adequate expertise. Migration is complex but often smoother from version to version.

Scalability

Users highlight Symantec Siteminder's versatility, noting its efficient scalability. Many mention its capability to handle significant user loads by adding more servers. Horizontal scaling is prominent, though some face challenges with customizations and rapid provisioning. Generally, it's described as highly reliable with little performance impact. Some mention upcoming improvements, while a few note it can be challenging on infrastructure demands. Positive feedback suggests satisfaction with scalability for varied business sizes and needs.

Stability

Symantec Siteminder is generally stable. Most users report high reliability, few encountering issues related to new versions or customizations. Stability issues are often linked to underlying infrastructure rather than Siteminder itself. Additionally, while sporadic bugs exist, quick resolutions are common. Some organizations have cited older versions as more problematic, experiencing occasional crashes. However, recent updates have improved performance significantly, with many rating its stability highly and highlighting its robustness in high-demand environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Symantec Siteminder Buyer's Guide for additional reliable information.