Tricentis Tosca Reviews

Name: Tricentis Tosca
Brand: Tricentis
Rating: 4.1 (107 reviews)

Vendor: Tricentis

4.1 out of 5

107 reviews
96% willing to recommend

4,349 followers

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What is Tricentis Tosca?

Tricentis Tosca is primarily leveraged for test automation across web, SAP, API, and mainframe applications, offering robust support for both regression and functional testing.

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Tricentis Tosca is the #1 ranked solution in top Functional Testing Tools, top Mobile App Testing Tools, top Regression Testing Tools, top API Testing Tools, and top Test Automation Tools. PeerSpot users give Tricentis Tosca an average rating of 8.2 out of 10. Based on the analysis of the 107 most recent Tricentis Tosca reviews, the overall sentiment is positive, with a sentiment score of 6.9. (Among the lowest in the category). Tricentis Tosca is most commonly compared to OpenText UFT One: Tricentis Tosca vs OpenText UFT One. Tricentis Tosca is popular among the large enterprise segment, accounting for 72% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Helped 816,636 peers since 2012

Featured reviews

Antonio Oteri

Supplier in ATOS for TIM Brasil at TIM

From what I've seen with my colleagues who make the software selection, the prices for this software in Brazil are too expensive to be applied to anything but huge customers. I'm surprised because I was in charge of planning and control at the company before, when there was a manager there. Normally, the company has structural licenses that are based on the company they are selling to. I see that these companies cannot spend this money on Tricentis. I think Tosca is losing this type of market. They should have a different license policy for medium and small companies. The same happened in the past with SAP, which changed its policy and also made licenses for low.

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Rafael De La Mano

Senior Test Analyst at Accenture

I would say the reporting part of the tool is an area of concern where improvements are required. I would say that extracting reports is a complicated process because it requires complex environments. At the client's end, when we have a small client, it is a little bit hard to deal with the reporting part. Sometimes, we have to export an Excel file. We can use all of the tool's integration features to extract, but most of the time, when Tricentis does not have all the environments, we need to export such stuff to Excel and work manually. In the future, there should be some easy ways to export files in Tosca because it uses a specific key language, TQL, to export the data. We need some expert on TQL query language, as it is not very easy to use and export data. In the next release, I believe Tosca should have some user-friendly features.

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Srinivasulu Golla

Senior Automation testing engineer at Accenture

As a codeless automation tool, the product offers a user-friendly experience without requiring extensive coding knowledge. Users can easily handle various applications, including web applications, SAP applications, Windows applications, and even Salesforce applications, without manual coding. This…

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Tricentis Tosca mindshare

Product category:

As of November 2024, the mindshare of Tricentis Tosca in the Functional Testing Tools category stands at 18.5%, up from 14.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Functional Testing Tools

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Key features of Tricentis Tosca include model-based test automation, scriptless test case building, ease of use, non-technical user accessibility due to a graphical interface, strong automation on SAP, and effective test management. Other valued aspects are fast setup, broad compatibility across mobile, desktop, web, and APIs, powerful recovery and cleanup processes, high reusability, efficient test case design, integration with various tools, and the capability to support different technological solutions.

"The product's initial setup phase was easy."
"Makes optimal use of Model-based Test practice in getting Object-references from the application."
"Tosca can go through platforms to make end-to-end testing across CRM, billing, provisioning, order management flow, and databases to check for errors."

Room for Improvement

Tricentis Tosca needs to improve its upgrade process, integration with other tools, and support for cloud and mobile environments. Users experience performance issues, high costs, and difficulties with licenses and customizations. The tool also faces challenges in AI capabilities, data management, and reporting features. Updates can break existing integrations, and users find the licensing models restrictive. Compatibility with various operating systems and better training resources are required. The user interface is sometimes confusing, and object identification can be slow.

"I would say the reporting part of the tool is an area of concern where improvements are required."
"Needs a UI to visualize the test case development."
"They should have a different license policy for medium and small companies."

ROI

Tricentis Tosca's ROI varied widely among users. Some experienced substantial savings in time and cost, achieving up to 30-35% in testing efforts and financial gains of $14 million over three years. Automation capabilities led to fewer testers needed and quicker test script automation. Others found that ROI is subjective, typically realized in long-term projects or large companies. Short-term projects or those using open-source alternatives struggled with affordability and a slower ROI realization.

Pricing

Enterprise users find Tricentis Tosca's licensing and pricing to be expensive. Costs include annual license fees, with some users paying approximately $1.4 million yearly for around 200 licenses. The licensing process can be complex, and there are additional fees for add-ons and specific features. Despite the high cost, users see value in Tosca's comprehensive functionality and stability. Pricing remains a significant consideration for large enterprises, with some seeking more flexible or short-term licensing options.

"The price of the tool is a problem for a lot of Brazilian clients or Latino clients, as it is expensive. Where I work, if one is low price and ten is high price, I rate the tool's price as a ten out of ten."
"It is expensive."
"The tool is expensive. It has become overpriced, especially after Tricentis Tosca grew as a company. Initially, we bought a license with an annual support fee, which wasn't too expensive. However, they changed the model, and now we have to purchase a license yearly, which has become quite costly."

Popular Use Cases

Organizations primarily utilize Tricentis Tosca for automation of testing processes. It is extensively used for UI-based regression tests, API testing, and SAP testing. It also serves for end-to-end automation, web application testing, and managing test data. Tricentis Tosca supports both front-end and back-end testing across various business domains like tax-free payments, Salesforce, and workflow systems, alongside its integration with DevOps pipelines and model-based testing techniques for efficient test case design.

Service and Support

Customers have mixed experiences with Tricentis Tosca's support. Some praise its responsiveness and 24/7 availability, while others highlight delays and inconsistent quality. Escalations are often necessary to get timely resolutions. There are noted issues with support ticket handling, response lag, and technical expertise. Tricentis Tosca handles critical issues well but struggles with smaller, standard tickets. Many feel the support has room for improvement and cite challenges with receiving effective assistance.

Deployment

Users' experiences with Tricentis Tosca's initial setup varied. Some found it straightforward and quick, while others encountered complexity, especially with integrations, upgrades, or specific environments. Implementation times ranged from a few hours to several weeks. Many benefited from external support or consulting services. A general consensus indicated that having experienced team members or consulting services significantly eased the setup process, and the learning curve was manageable for those with the right aptitude and mindset.

Scalability

Tricentis Tosca supports seamless scalability with broad adaptability across diverse teams and applications. Users highlight its expanding capability, strong feature additions, and ability to handle growing automation needs. Some challenges include licensing costs and scalability issues tied to infrastructure constraints. Many appreciate its reusability, maintainability, and concurrent test execution, rating scalability highly. Improvements are needed for handling large data sets, but users consistently emphasize its robustness and capability for large-scale enterprise implementations.

Stability

Tricentis Tosca is noted for its robust and stable performance, with users rarely facing issues such as bugs, crashes, or glitches. Stability is rated high, from seven to twelve out of ten. Some minor issues arise during upgrades but are generally resolved quickly. Feedback indicates that Tosca is extremely reliable, especially when used extensively across different regions. Certain problems are tied to network instability, impacting remote operations, but Tosca itself remains dependable.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Tricentis Tosca Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

13%

Financial Services Firm

13%

Insurance Company

Energy/Utilities Company

Retailer

Government

Healthcare Company

Media Company

Construction Company

Educational Organization

University

Real Estate/Law Firm

Comms Service Provider

Transportation Company

Non Profit

Pharma/Biotech Company

Logistics Company

Outsourcing Company

Consumer Goods Company

Wholesaler/Distributor

Legal Firm

Hospitality Company

Performing Arts

Recreational Facilities/Services Company

Wellness & Fitness Company

Engineering Company

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Learn more about Tricentis Tosca

Tricentis Tosca's test automation capabilities extend to front-end and back-end testing, including processes like RPA and UI-based regression tests on Microsoft Windows. It supports Agile environments with multiple applications, enabling Salesforce automation, API endpoints, and end-to-end automation workflows. Tosca caters to diverse testing needs, integrating well with tools like Jenkins and Bamboo, although upgrades and customizations present challenges. Licensing costs and performance issues during loading and scanning are concerns, along with substantial learning curves for new users. Enhanced AI features and better reporting are on users' wishlist.

What are the key features of Tricentis Tosca?

Tosca BI: Ensures data integrity and accuracy in business intelligence testing
Tosca Commander: Centralized control for easy test management and maintenance
Model-Based Test Automation: Facilitates test creation without scripting
Integration Capabilities: Works seamlessly with Jenkins and Bamboo for CI/CD
Diverse Application Support: Compatible with mobile, web, APIs, and SAP
Scriptless Nature: Simplifies usage and reduces maintenance efforts

What benefits should users consider?

Enhanced Automation: Streamlines testing processes, saving time and resources
Scalability: Adapts to growing demands within an organization
Test Management: Centralized control enhances efficiency and oversight
Ease of Use: Scriptless approach lowers the barrier to entry for users

Tricentis Tosca is implemented across various industries, serving sectors like finance, healthcare, and retail with test automation solutions to ensure application quality and reliability. Agile teams in these industries benefit from its multi-application support and ability to manage complex end-to-end testing workflows. The tool's integration capabilities are particularly useful in environments that rely on CI/CD pipelines, ensuring continuous testing and quick feedback loops.