Tricentis Tosca has many use cases. Currently, we are using it for Salesforce testing. The solution can also be used for work safety testing and for API testing.
Test Architect at Cognizant
Can conduct parallel testing, supports multiple technologies, and is scalable
Pros and Cons
- "The scalability is a valuable feature of Tricentis Tosca."
- "Tricentis Tosca currently does not support any mobile testing and can be improved."
What is our primary use case?
How has it helped my organization?
Tricentis Tosca supports multiple technologies, which means there is no need to use different tools for various tasks. In our current project, we are conducting Salesforce testing and API testing, both of which can be done using Tricentis Tosca. This makes it easier for us to test different technologies. Additionally, Tricentis Tosca is scalable, allowing us to easily create multiple combinations of test cases using templates by varying the data. Tricentis Tosca also offers distributed execution, enabling us to conduct parallel testing and execute a high number of test cases, depending on the number of agents we have available. This greatly speeds up the application testing process.
What is most valuable?
The scalability is a valuable feature of Tricentis Tosca.
What needs improvement?
Tricentis Tosca currently does not support any mobile testing and can be improved.
I am interested in exploring the features related to artificial intelligence that can help generate data feeds and assist in reducing the time required to design scripts. Therefore, I would like to see AI-related features in the upcoming phase.
The quality of the technical support and the response time has room for improvement.
Buyer's Guide
Tricentis Tosca
October 2024
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Tricentis Tosca for over 20 years.
What do I think about the stability of the solution?
I give the stability of the solution a seven out of ten. In general, the stability is satisfactory; however, we encounter performance problems as the size of our repository increases.
What do I think about the scalability of the solution?
I give the scalability of the solution an eight out of ten.
How are customer service and support?
The quality of the support and the response time is lacking.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Micro Focus UFT Developer. However, back then, there were significant differences between Micro Focus UFT and Tricentis Tosca.
How was the initial setup?
The initial setup for a single data report is straightforward, however, if we are using multi-user repositories, it will require some experienced technical assistance.
I give the initial setup a seven out of ten.
The deployment duration may vary based on the infrastructure, but it typically takes a couple of hours.
If we don't need a multiple-user repository, we just download the installation file and proceed with the installation of Tricentis Tosca. However, a valid license is necessary to use the software. In the case of a multiple-user repository, connecting an SQL server to Tricentis Tosca becomes a prerequisite before we can start using the solution.
What about the implementation team?
The implementation is completed in-house.
What's my experience with pricing, setup cost, and licensing?
I give the cost of Tricentis Tosca a six out of seven. The solution is priced high.
What other advice do I have?
I give Tricentis Tosca an eight out of ten.
We have up to 80 people using the solution.
I highly recommend Tricentis Tosca to others due to its extensive support for numerous technologies and platforms, making it a valuable tool.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Senior Technical Engineer at Expleogroup
User-friendly, easy to learn, and doesn't require any coding
Pros and Cons
- "The item that is different from all the other tools is that it's module based."
- "It can be quite expensive."
What is our primary use case?
We primarily use the solution for automation testing.
What is most valuable?
The item that is different from all the other tools is that it's module based. This is the thing that I like about Tosca. It means there is no hassle in coding.
What needs improvement?
Every tool has a disadvantage. There are some technologies that are not scanned, for example.
The product needs more technology coverage when scanning modules as not all the modules can be scanned and we have to check for workarounds. We have to overcome the fact that not every technology can be scanned using the module scanner.
It can be quite expensive.
The product does not have an open-source option.
For how long have I used the solution?
I've used the solution for more than five years.
What do I think about the stability of the solution?
The stability is okay. I'd rate it seven out of ten in terms of reliability. Sometimes I do face issues around stability, however, most of the time, it is fine.
What do I think about the scalability of the solution?
The scalability is pretty good. I would rate it seven out of ten in terms of how easy it would be to expand.
We have more than eight people using this solution in our organization. It could be a bit more. We do have a client on it as well, and we are working with them.
How are customer service and support?
Technical support is extremely good. They are helpful and responsive, and we've been more than satisfied with the level of support they provide. They are the best.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did use another solution and used a combination of Tosca and UFT. That was five years ago, and the Tosca technology was a bit different. We were not able to scan the system attributes, for example, using Tosca back then. I introduced another automation tool to open it and run the script and then get back to the original script. It was like a work-around and, at the time, it was successful.
How was the initial setup?
The process for implementation is pretty normal and pretty straightforward. I would rate it eight out of ten overall in terms of ease of deployment. I'm just upgrading it, and it is not hard.
How long it takes to deploy depends on the project scale. For the big project, I it would take us two days. The time it takes depends on the VDIs, the number of VDIs, and how they will be scheduled for deployment.
What about the implementation team?
We had a consultant help deploy the solution for us.
What's my experience with pricing, setup cost, and licensing?
The cost is high for this solution. It is one of the highest in the market. That said, most big companies go for licensed automation applications in general due to security. It's not an open-source product. Big companies do prefer the licensed tool over free options.
What other advice do I have?
Our company is partnered with Tricentis.
We're using the latest version of the solution.
I'd recommend the solution to others. It's user-friendly, easy to learn, and doesn't require any coding. New users, however, must take some lessons before starting with it. Most of the time, they might have colleagues to transfer knowledge and that makes things simpler. Still, it's really easy.
I would rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Tricentis Tosca
October 2024
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Senior Manager at a computer software company with 10,001+ employees
Enables connectivity with mobile and identifies some of the changes from the recordings on the actual testing suite
Pros and Cons
- "It's been very helpful to have connectivity with mobile. The tool also identifies some of the actual changes from the recordings on the actual testing suite. That is something that I really like."
- "I would like to see more implementation of AI on the self-healing aspect. That would be like the next step."
What is our primary use case?
We are using the solution on cloud. We have the updated version. Each time a new version is released, we already have it. I'm not sure what version we're on right now.
We have teams of around 5 to 10 people for different projects that are using this tool.
What is most valuable?
It's been very helpful to have connectivity with mobile. The tool also identifies some of the actual changes from the recordings on the actual testing suite. That is something that I really like.
What needs improvement?
The technology stack that they have now is bigger than when it started. That gives us more flexibility on aligning to one single tool to get automation from different technologies in one test scenario. Instead of dividing them and splitting them into different parts, we can go from end to end with this tool.
I would like to see more implementation of AI on the self-healing aspect. That would be like the next step.
For how long have I used the solution?
I have been using Tricentis for a couple of years.
How are customer service and support?
Technical support is fine. We get a very quick response from them.
How was the initial setup?
We have this as a service, so the initial setup is not that complex. It's already there, and we can plug in and start doing our automation. But last year, we started with a project from scratch, and we needed some support from Tricentis itself. It wasn't complex, but it required some time to get the tool to the point where we could start using it. It took about four weeks.
What's my experience with pricing, setup cost, and licensing?
There is an annual cost for Tricentis.
What other advice do I have?
I would rate this solution 9 out of 10.
Something that people should probably be looking at is how technical their team is and whether or not they can do coding. If they are more on the business side where they know all the different flows of the business cases or scenarios, that would be a very good way to use the tool because technical expertise is not required. You should have a couple of resources, but it's not necessary to have high technical skills.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Has valuable automation capabilities, but the test case management feature needs improvement
Pros and Cons
- "The platform's most valuable feature is model-based testing, which is effective for test case design and optimization."
- "The product's test case management functionality needs enhancement."
What is our primary use case?
We use the product primarily for functional testing. It is highly effective for mainframe-related test cases and other traditional applications. Our environment includes many mainframe tools and applications that are automated using Tosca.
What is most valuable?
The platform's most valuable feature is model-based testing, which is effective for test case design and optimization.
What needs improvement?
The product's test case management functionality needs enhancement.
For how long have I used the solution?
We have been using Tricentis Tosca for the last six years.
How are customer service and support?
Customer service and support have been excellent. We have reliable contacts within the company who provide prompt and effective support whenever needed.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool's initial setup was complex and erratic, with minimal support and limited test case management capabilities compared to the Quality Center (QC). Over time, improvements have made the deployment process more straightforward, particularly for automation, which is now considered excellent. The current setup requires only a central server and individual client machines, making it relatively simple and quick to deploy. However, the tool must still catch up with QC in test case management functionality.
What was our ROI?
Due to Tosca's automation capabilities, we have observed 30-35% savings in testing efforts, resulting in significant cost savings.
What's my experience with pricing, setup cost, and licensing?
Although the product is slightly more expensive than tools like Selenium, its automation capabilities and reduced scripting needs justify the cost.
Which other solutions did I evaluate?
We evaluated other tools but decided on Tosca due to its effectiveness in mainframe environments and competitive pricing. While UFT performs similar tasks, it requires more time for coding. Tosca's scriptless nature provides a significant advantage, improving cost efficiency and productivity.
What other advice do I have?
Tricentis Tosca offers robust support for risk-based testing through its model-based testing approach. This methodology includes a risk analysis component that helps cover various test scenarios, including combinatorial testing and CVD, thus ensuring comprehensive test coverage. While the impact on testing processes might not be significant regarding productivity, Tosca's scriptless nature streamlines test case automation and maintenance, making it accessible to functional analysts without scripting expertise.
Additionally, it integrates with test data management tools, such as CA Test Data Manager (TDM), to ensure updated and relevant data availability for test case execution.
Regarding recommendation, it is well-suited for legacy or packaged applications but may not be optimal for web-driven projects where Selenium offers superior functionality. However, considering Tosca's roadmap, which heavily aligns with SAP and other packaged applications, it remains a preferable option for enterprises with diverse testing requirements.
I rate it a seven.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Last updated: Jun 5, 2024
Flag as inappropriatePrincipal Test Automation Consultant at SSI Software Services GmbH
A cloud solution for automation and managing test data
Pros and Cons
- "One notable feature is its ability to handle negative XPath healing processes. If one XPath fails, Tosca can utilize backup XPaths to ensure test cases do not fail due to locator issues, thereby focusing on identifying application-side issues, which is the ultimate goal."
- "The solution is expensive compared to other tools in the market."
What is our primary use case?
Tosca offers end-to-end automation capabilities. It has strong features for managing test data, code, and locators. Additionally, it includes a record and playback feature for ease of use. One notable feature is its ability to handle negative XPath healing processes. If one XPath fails, Tosca can utilize backup XPaths to ensure test cases do not fail due to locator issues, thereby focusing on identifying application-side issues, which is the ultimate goal.
What is most valuable?
Tosca offers encryption features for securing sensitive data such as usernames, passwords, credentials, and other data managed within the tool. This information is encrypted and can be decrypted within the Tosca environment.
What needs improvement?
The solution is expensive compared to other tools in the market.
For how long have I used the solution?
I have been using Tricentis Tosca as a customer for 6-8 months. We implemented the solution according to the business requirements.
What do I think about the stability of the solution?
The product is stable.
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
The solution is scalable. It is a strong solution for executing test cases concurrently across multiple browsers and devices. It efficiently handles test case execution in parallel, making it faster for hundreds of test cases. It may require a powerful machine with ample processing power and RAM to maintain optimal speed and performance for executing millions of test cases.
Five users are using this solution. We have concurrent licenses.
I rate the solution’s scalability an eight out of ten.
How are customer service and support?
Technical support is good. They have their own portal for submitting requests and responding within 24 hours to resolving their queries or problems.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy, but for a new person, it can be complex. It may take nanoseconds if you have a faster solution, depending on the memory of the solution. In AWS build, you can quickly get your branch, pull it, and deploy it anytime, anywhere. There are no blockers. If your solution is heavy or gigabytes, it may take minutes according to the Internet speed and other privileges.
I rate the initial setup as seven-point five out of ten, where one is complex, and ten is easy.
What's my experience with pricing, setup cost, and licensing?
The product has a costly license. It costs around $700-900/ year.
What other advice do I have?
Cost is a significant factor. Tosca has strong features that may not be suitable for every product or project. Tosca should provide a free community learning platform for individuals to explore Tosca before making a purchasing decision. Tosca is primarily focused on SAP environments. SAP is a player in the IT landscape. Tosca's scope extends beyond just SAP to address various testing needs across different domains within IT.
Tosca has strong integration with SAP systems. Tosca is a comprehensive test automation tool that caters to various domains, including medical, fintech, e-commerce, B2B, B2C, communication applications, and other role-based applications. Tosca can also be applied to automate testing across a wide range of IT industry sectors. It's a well-known tool in the market for its versatility and effectiveness in test automation beyond the SAP ecosystem.
We are working with the MBT approach. Tosca is compatible with SDET practices, and its main purpose is achieved through model-based test automation.
Tricentis Tosca offers built-in libraries for integration purposes, allowing users to implement various integrations seamlessly. Test cases can be executed by configuring AWS, Azure, or DFS integrations. These integrations are built-in and provide capabilities that enhance convenience and flexibility.
Tosca is a robust and competent solution, leveraging cutting-edge technologies to capture locators, record test cases, and execute actions across various UI platforms. It is compatible with the latest technologies like TypeScript, JavaScript, Angular, and other user interface platforms. I highly recommend this solution for those who are considering purchasing it
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Mar 21, 2024
Flag as inappropriateAssociate Manager at a consultancy with 10,001+ employees
Scalable product with valuable features for automating regression testing scripts
Pros and Cons
- "The initial setup was straightforward."
- "The technical support services are generally good, though there are areas for improvement regarding response time and overall competence."
How has it helped my organization?
The solution has streamlined the regression testing process by integrating with Solution Manager.
What is most valuable?
The most valuable feature is automating regression testing scripts linked with Solution Manager. This functionality supports our current requirement for automated testing without utilizing other features like LiveCompare.
What needs improvement?
One major area for the product's improvement is simplifying the synchronization process of test cases between Tricentis Tosca and Solution Manager. It has been a challenge and could be streamlined to enhance user experience.
For how long have I used the solution?
I have been using Tricentis Tosca for approximately six months.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The platform is scalable.
How are customer service and support?
The technical support services are generally good, though there are areas for improvement regarding response time and overall competence.
How was the initial setup?
The initial setup was straightforward. However, synchronization of scripts from Solution Manager to Tosca was a critical part that required careful handling.
What about the implementation team?
Our in-house team handled the implementation.
What other advice do I have?
I rate the platform an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Aug 4, 2024
Flag as inappropriateTest Consultant at a tech vendor with 10,001+ employees
Has a wide range of applications with an easy setup and great stability
Pros and Cons
- "The low code is the best feature."
- "It requires some coding customization that requires expertise."
What is our primary use case?
We use this solution for a lot of their applications. For example, we use GIS map-based applications and develop solutions around them. We also use the technology to draw a polygon and use API for the mobile solution. We use a silver-based application that will soon be obsolete and some cloud-based applications.
What is most valuable?
The low code is the best feature, and clients like it.
What needs improvement?
We are still exploring the solution but would like a capability where the infrastructure has a code that we can verify using Tricentis Tosca. We are examining how to integrate this with the keyboard and our credentials through Tosca. We want to integrate with other solutions for credential repositories, so we don't need to provide a username and password in the solution explicitly. It would be good if it could grab a specific key and utilize it in the task for execution.
Currently, with Tricentis Tosca, we need to install it as an application on our machine, but it would be better if we could assess a solution. It requires some coding customization that requires expertise, so having free services along with the licenses would be good. Some clients have complained that they need to pay for additional services every time they open a ticket.
For how long have I used the solution?
We have hands-on experience with Tricentis Tosca and have completed Tricentis Tosca training because we are an Alliance partner. We utilized it when we completed training on installing the software, ES1 and ES2. We have been trying to purchase this tool for almost two and a half years. Our clients are almost updated on it, and we are about to deploy this solution in our client locations. They will be using version 15.2.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
We have no issues with scalability. We have a solution architect and a few team members who will develop it.
How was the initial setup?
The initial setup was not complex, and there were no hurdles.
What other advice do I have?
I rate this solution an eight out of ten. From a UI perspective, there are no issues, but pricing could be better. Our clients had been asking for this solution for over two years, and pricing was the main reason we didn't have it. I would recommend this solution to other companies if they have the budget.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
SME (Subject Matter Expert) at Maersk
Easy to Automate and maintain test scripts
Pros and Cons
- "It is easy to maintain and easy to automate. No coding skills are required to automate. It is also easy in terms of transferring knowledge and skills. Many of my team members shifted over the past one and a half years, and there was no big issue with respect to knowledge sharing. It is a good tool that enables me to re-automate my scripts and update my scripts as quickly as possible. Looking at the amount of rework and maintenance activity that we had done for our scripts, it might have been a nightmare with some other scripting tool."
- "They can make it more stable. I have used this tool for SAP applications. They have an alliance with SAP, and it mostly worked fine, but there were a few glitches. However, we got the required support from the Tricentis team. They are coming up with their new versions and upgrades with respect to how the Tricentis systems as cloud applications are updated, and it would be good if they have a robust accelerator pack."
What is our primary use case?
Automating SAP and NON SAP applications
How has it helped my organization?
Reduced Integration testing time effectively from 2 weeks to 1 day for CRM application.
What is most valuable?
With code free automation concept, it's easy to automate and maintain test scripts. Many of my team members shifted over the past two years, and upskilling and knowledge transition was never a problem.
In today's agile and cloud world when solution and functionality are not stable, automation scripts' maintenance was not a big issue. Looking at the amount of rework and maintenance activity that we had done for our scripts, it might have been a nightmare with some other scripting tool.
What needs improvement?
They can make it more stable. I have used this tool for SAP applications. Tricentis's alliance with SAP mostly worked fine, but there were very few glitches. However, we got the required support from the Tricentis team.
They are coming up with their new versions and upgrades with respect to how the Tricentis systems as cloud applications are updated, and it would be good if they have a robust accelerator pack.
For how long have I used the solution?
I have used this solution for more than one and a half years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
I scaled it up a few months ago, and it was not a smooth process.
Which solution did I use previously and why did I switch?
I have worked on QTP/UFT and SAP TAO for SAP automation. Considering no-code automation, easy maintenance, and integration capabilities with 150 + applications, I selected TOSCA for an automation solution.
How was the initial setup?
Its initial setup is not very complex and needs the required skills/knowledge. It also depends on the environment. It is good to have a TOSCA expert in your team to support integration activities.
What about the implementation team?
We engaged the SI partner for Tosca set up and automation.
What other advice do I have?
We did not fully utilize its integration with the test management tool, but it was working fine.
My recommendation would be to go through Tricentis documentation and the best practices that they are proposing. Wherever required, set up a knowledge-sharing session with Tricentis.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2024
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