Try our new research platform with insights from 80,000+ expert users
Technical Lead at a tech services company with 1,001-5,000 employees
Real User
Good reporting, easy-to-use interface, and the APIs are useful
Pros and Cons
  • "The reporting is really nice."
  • "The UI does not have the option of automating the scroll bars."

What is our primary use case?

We have been using this solution in my organization. There are several clients who have come back to us asking for different automation tools and our views on which automation tools can be used in their respective projects.

We have been evaluating for these clients. The evaluations we were doing, was for our client but done within the organization only.

What is most valuable?

The most valuable feature is the UI.

We work primarily on evaluating the UI. We evaluated Tosca BI and a bit for Tosca APIs and think they are very useful.

The reporting is really nice. There are many clients who ask for a feature with any automation tool that can generate good reports for them. There is only one such tool that facilitates that option, which is Tosca.

What needs improvement?

The volume for the BI testing is limited. If they could provide a few options to use it, using Tosca only, that could be a great thing because there are a lot of clients who do not actually want to go for the BI, but then they do have the database testing.

I know that Tosca provides the feature but it's very minuscule.

The UI does not have the option of automating the scroll bars. There are workarounds for that but for example, if I open two tabs that have the same page then it will give me another difficulty in scanning those options. 

In the next release, including this in Tricentis would be great.

For how long have I used the solution?

I have been acquainted with this solution for approximately eight months.

Buyer's Guide
Tricentis Tosca
February 2025
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

What do I think about the stability of the solution?

So far, what we have used has been stable.

I have read some reviews where they have expressed that they are not happy with the stability, but so far, I have not faced any such issues.

What do I think about the scalability of the solution?

The scalability is good. If I had to rate it out of five, I would say that it would be a three-point five to four.

We have anywhere from 500 to 750 people who are using this solution in our organization.

How are customer service and support?

Technical support is good. Their turnaround time is usually within 24 to 48 hours, but normally we have a response within 24 hours.

Which solution did I use previously and why did I switch?

Previously, we did not work with any other solution.

How was the initial setup?

We have always worked with the demo licenses, which included support from the Tricentis teams. They have always been able to set up the licensing.

I would say that it is not that straightforward.

On average, it did not take more than two to three hours if you know the process properly. To get it started, it will require at least six hours.

What's my experience with pricing, setup cost, and licensing?

The disadvantage is that it is very expensive.

I would like to see better costing packs. There are several features but USD $11,000 for one license is expensive. If it had more interaction and if the license cost was a little less it would be better and rate higher.

What other advice do I have?

The recommendation of this solution depends from client to client and what their requirements would be, the parameters, and what is important to them. 

If the client wants good support and at the same time they want to have a good database included with the Automation Testing Suite, and is ready to spend the money, then we would definitely suggest Tricenta Tosca as a good option.

Again, it is dependant on the client's requirements and what they would want in an automation tool.

If you have Linux or Mac machines, then it gets very difficult to implement Tosca. I would suggest using it. 

For testing, they would want to migrate miscellaneous scripts and use Tosca for those migrations. But, it's very difficult. 

My suggestion would be to go with the Tricentis Suites and the Selenium Automation Suites.

From a positive perspective, I would want people to use the reporting from Tosca. They have very good reporting. The reporting feature is very user-friendly and very easy to use.

I would rate Tricenta Tosca an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Enterprise Resources Planning Specialist at Doyensys
Real User
Top 5
Enables codeless automation and allows users to create test cases and reuse them
Pros and Cons
  • "The product enables codeless automation."
  • "It is quite difficult to integrate the solution with other tools."

What is most valuable?

Tosca is a good tool. The product enables codeless automation. If we need to write codes, it will take some time. With Tosca, we can scan things within a second, add the test, and run the script. We can track automation coverage with the help of requirements and coverage features. It is an effective feature. Reusable and library are key features of the product. Once we create the test cases with the help of the library and Reusable, we can call it repeatedly wherever we go.

What needs improvement?

I am facing issues integrating the tool with the qTest server. It is the only problem I have been facing for a long time. I am not able to troubleshoot the issue. It is quite difficult to integrate the solution with other tools.

For how long have I used the solution?

I have been using the solution for one year and six months.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The tool is scalable. We have 10 to 15 users.

How are customer service and support?

The support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

We can easily install the product if we have the license. The deployment takes two to three weeks. We need one to two people for the deployment.

What's my experience with pricing, setup cost, and licensing?

The tool is quite expensive.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Tricentis Tosca
February 2025
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
PeerSpot user
I.T Analyst at a tech services company with 10,001+ employees
Real User
You can convert manual test cases into automated ones. It supports both GUI as well as non-UI testing.

What is most valuable?

  • Dynamic test case creation: Tosca lets you create automated test cases in no time. You can also convert your manual test cases into automated in a matter of seconds.
  • Optimize, manage and automate: It lets you jot down your requirements, design test cases, automate and analyse your test results within one GUI.
  • Scriptless automation:Testers can test without worrying about writing code.
  • Supports both GUI as well as non-UI testing.
  • Test case design: Really lets you think about your test approach and strategy, It lets you automatically generate all the possible (and required) permutations and combinations of the functionality to be tested.

How has it helped my organization?

We had this huge customer application (Java based) which needed to be tested end to end. Tosca let us execute around 400 test cases overnight. Hence, it saved a lot of time and brought value for our - and the vendor's :) - esteemed client.

What needs improvement?

Tricentis has vast and helpful documentation, including the Tosca manuals, along with a detailed description of each section that also contains various tips and techniques. Along with this documentation Tricentis has provided some videos, which are really helpful and help us understand the concept very quickly (and if we want to go into detail, then we can always refer to the detailed manual later).

It would be great if there are more video tutorials on the vendor's support website, at least for commonly used functionalities.

For how long have I used the solution?

It's been over five years now; have been using it since version 7.6.

What was my experience with deployment of the solution?

I have not encountered any deployment issues in my project.

What do I think about the stability of the solution?

I have not yet encountered any stability issues.

How is customer service and technical support?

Customer Service:

Customer service is excellent.

Technical Support:

Technical support is excellent.

What other advice do I have?

The vendors' videos and webinars are of great help, so I would like them to keep coming up with more.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user491526 - PeerSpot reviewer
it_user491526I.T Analyst at a tech services company with 10,001+ employees
Real User

Hi Orlee Its been a while now that I have started using Tosca 9.3 and moving towards 10.0 next year. It has been a great experience I must say, I am looking forward to use 10.0 and will provide a full fledged review as I know that it is having really cool features which I would be making use of in my company.

See all 7 comments
PeerSpot user
Senior Technical Automation Specialist at Sixsentix
Real User
Tosca CI: allows us to test when the code is deployed into the lower environment.

Valuable Features:

Tosca Continuous Integration (Tosca CI) - today's fast pace agile environment needs fast feedback. Working along with the development team and being able to test as soon as the code is available; gives the organisation an edge!

Tosca Continuous Integration allows you to exactly achieve that.

Improvements to My Organization:

We have implemented Tosca CI, it allows us to test as soon as the code is deployed into the lower environment. Automated sanity, smoke tests have been configured to run every time there is a code deployment. The sanity/smoke tests are triggered automatically from a build server. After the test finishes, a Junit result file is generated and fed back to the build server.

This saves us significant amount of time by avoiding additional co-ordination/follow-ups required for sanity/smoke test. 

Room for Improvement:

The Junit result file gets overwritten each time the build is triggered from Jenkins or Bamboo. It would be nice to have the result XML files stored.

Deployment Issues:

Only minor issues.

Stability Issues:

The connection between the CI client and remote machine dropped off when certain standard Tosca modules were used in the test cases.

Example: TC Send Key, TC Name To Buffer

Scalability Issues:

No issues so far.

Customer Service:

Customer service is reasonably good.

Initial Setup:

There were a few hiccups on the way with the configuration files. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manish Kum@r - PeerSpot reviewer
Manish Kum@rSenior Technical Automation Specialist at Sixsentix
Real User

Hi @reviewer789099 - how may I help you? Do let me know if you are faced with a challenge or just need the 'how to' about Tosca CI?

See all 9 comments
it_user277017 - PeerSpot reviewer
Senior Test Manager, Head of Test Automation Process at a financial services firm with 1,001-5,000 employees
Real User
It accomplishes what a lot of different tools did before. We use it in our main, regressive, HTML, and web-case tests.

What is most valuable?

Business dynamic steering and table steering.

How has it helped my organization?

For example, you can make templates and share them with storage elements. We use it in our main, regressive, HTML, and web-case tests.

What needs improvement?

At the moment, none. In the latest version I don’t see much room for improvement.

For how long have I used the solution?

I've used it for six years.

What was my experience with deployment of the solution?

In the past there were.

What do I think about the stability of the solution?

The product is stable; no problems with stability features.

What do I think about the scalability of the solution?

We had in the past, but those are gone in the latest versions. In the beginning there were problems with scaling up, but those are gone as well.

How are customer service and technical support?

Customer Service:

We had QA Windrunner, which was running out of its maintenance lifecycle. Also, the product wasn’t very good as it caused problems, was only a tool for testing automation, and we needed a tool that could be used for several purposes like reporting, putting in requests, and data storage. Testsuite accomplishes what a lot of different tools did before. Now, three or so tools are no longer needed, and our testing is all unified in TOSCA.

Technical Support:

It's very good.

Which solution did I use previously and why did I switch?

It's very good.

What about the implementation team?

It was implemented through a vendor team – our team members had done a TOSCA certification so they worked together.

What other advice do I have?

The best way to look into the solution, you have to experience things for yourself. Have technical support from the beginning so that you have guidance early on.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Release Test Manager at a tech company with 201-500 employees
Real User
They're always refining the test methodology
Pros and Cons
  • "What I find valuable is that Tricentis is always refining the test methodology. They listen to feedback from the analysts about what the testing tool should do, and then Tricentis always implements it. So all the necessary testing functions are already implemented in their tools."
  • "Tosca's reporting features could be better. Tricentis had a reporting tool called Analytics, but it didn't function properly after they reworked it. After that, they tried a new approach with key-tracing, and that didn't work."

What is our primary use case?

We use Tosca to automate progressive and regressive tests. About 60 people in my company are currently using it.

What is most valuable?

What I find valuable is that Tricentis is always refining the test methodology. They listen to feedback from the analysts about what the testing tool should do, and then Tricentis always implements it. So all the necessary testing functions are already implemented in their tools. So whenever there is some new need for a testing capability, I can be sure that Tricentis will implement it into the Tosca Test Suite quickly, and we can use it.

What needs improvement?

Tosca's reporting features could be better. Tricentis had a reporting tool called Analytics, but it didn't function properly after they reworked it. After that, they tried a new approach with key-tracing, and that didn't work. So they don't have a good reporting solution currently, and I hope they add one soon. 

For how long have I used the solution?

I've been using Tricentis Tosca for around 16 years.

What do I think about the stability of the solution?

Tosca's stability is good. However, when we upgrade, sometimes we find some defects or problems. These are usually fixed within days or two weeks if there are bigger issues. And this is once per year, usually without any bigger issues. The only other thing that sometimes causes problems is when the time path and some repositories are not on hand. Also, if the infrastructure or the network is not stable, you can have problems with the application. But, of course, that's not something the application can really prevent, like if the internet connection breaks or something like that. Especially now that almost all of us are working remotely. So you can have some defects on the network that causes some problems in the application as well.

What do I think about the scalability of the solution?

Before, we also used Tosca for manual testing. We had, I think, 400 to 800 main users — not at the same time — but we had a lot of users then. If you know the size of your repository, then it's easy to size the server accordingly. Also, when you know your requirements, you should make sure that the infrastructure meets the requirements, then it's easier. 

How are customer service and support?

The quality of Tricentis support really depends on the type of issue. When it's important, I go through the surveys, account manager quizzes, and so on. Tricentis handles the important issues quickly. And if we have smaller problems, it's usually routed to India, so we get a lot of basic questions back, and I don't like that process much. But, when it's important, we're immediately connected to the right people and get quick solutions.

How was the initial setup?

Setting up Tosca is quite straightforward. The main issue is setting up your infrastructure, the network port, and all those things upfront. But when this is fine, then the installation is uncomplicated. Then, we update once a year, and it takes a few hours.

What about the implementation team?

We have some integrators and consultants working for us, and we always have on-demand vendor support if something is not working. They resolve issues quickly. The vendor handles software maintenance. Our installation and maintenance can be partially done by a Tricentis consultant who works for our team. But before, it was an in-house guy. That guy left, so we hired an external consultant to do the same functions as the in-house staffer. So we have someone in the organization who is doing that. Before, it was internal and not external, but he is working basically like an internal for us.

What's my experience with pricing, setup cost, and licensing?

I'm not sure if I'm at liberty to talk about the pricing, but it has some significant costs. For example, you have to pay a license and maintenance fee. Then the rest of the terms are negotiable. We have to consider what we need and what benefit we get from it. You can then make a business case and see how the licensing fits best since they have different licensing models. You have to find the right model of licensing for you and then negotiate a reasonable price. So we always make a business case, and if the business case is okay, the licensing price is also okay. It provides value for the money. It's a stable product with a lot of functionality. And as I said before, it keeps pace with all the new trends that the analysts suggest, so it's worth the money

What other advice do I have?

I rate Tosca nine out of 10. So if you are considering this solution, I recommend that you make sure your team is good and stable in test definition. Also, you should build up your organization's competence in test automation. That way, you can get the most out of the tool and utilize its capabilities to benefit your organization. But there are challenges with a large organization internally. For example, we first had a central team for test automation. Then we moved to HL and de-centralized our test automation team. Unfortunately, that didn't work so well since it requires some specialized knowledge that you need to learn and to practice. So now we are trying to move again to centralized test automation and get more value for the business.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Quality Assurance Manager at a insurance company with 501-1,000 employees
Vendor
This solution allows you to create an automated framework where you can manage everything in one place.

What is most valuable?

This solution allows you to create an entire automated framework where it allows you to easily manage everything in one place.

How has it helped my organization?

It's given us the ability to do automated tests which has made some things a lot quicker.

A part of our problem is that we don’t necessarily have staff 100% dedicated to it, so that's a problem in our area. We should have had more done and taken on some huge projects, so it’s more that we haven’t had the time to use it to the greatest extent possible.

What needs improvement?

Our stability problems mentioned below notwithstanding, I am sure the new release will address everything that we need. We are going to convert to the new version and we have to address a problem with one of our apps first. We recently went through some training, our staff was excited about that and being able to see the new version was great.

The biggest roadblock for us in getting the newest version right now is accommodation of our application. The current version makes our lives easier, but we're still holding off on some testing until the accommodation issues has been resolved.

For how long have I used the solution?

I've used it for a year and a half.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

I think the version we're using is fairly stable, but I think the new version is not so stable, and that’s what's stopping us from moving over to it. We're having application problems, but once that's resolved, we'll move over to the new version.

What do I think about the scalability of the solution?

It's scaled for our needs so far.

How are customer service and technical support?

Overall, I'd say that technical support is good. When I have had interaction or problems, I let them know and they provide me with get instant feedback. I have been happy with that.

Which solution did I use previously and why did I switch?

We didn't use a previous solution, but I've personally worked with other tools. Testsuite is versatile, and that was the big thing about choosing it. We're using Power Builder, which Testsuite can support, along with other applications. So it's great having one tool instead of many.

What other advice do I have?

I think it’s important to get the training that is provided and really make sure you get hands-on time with the product. That’s our problem -- we haven’t been able to dedicate ourselves to it. If we had the time to stay with it and learn it then we could move forward.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user318909 - PeerSpot reviewer
Senior Consultant at a engineering company with 501-1,000 employees
Vendor
Using the TCD, subject-matter experts are able to perform systematic reviews of Testcases and we can then run regression tests.

What is most valuable?

Testcase design is most valuable, as it has helped in 2 different aspects. Storing the test data in one place, and deciding how many test cases are needed for a given scenario using one of the inbuilt algorithms, thereby ensuring the test coverage.

How has it helped my organization?

We used the TCD (red folder to design the test flow), and it was easy to get the tests reviewed by the subject-matter experts as it allowed systematic review of Testcases. Once it was OKd by the SME, we could confidently run the tests for regression.

What needs improvement?

Most of us have had the complaint that loop statements are missing, without which testing in reality was difficult, as many times Test scenarios needed to be run in iteration and version 8.4 has included this feature.

What do I think about the stability of the solution?

When I did work with v7.4, I often noticed that the Tosca executor abruptly hung and only way out was to kill the process. But this has been drastically improved in the later versions.

How are customer service and technical support?

I would rate 3/5 as there is not much knowledge base available on the internet for one to independently solve the issues encountered, which is easily available and in abundance for other tools like QTP.

Which solution did I use previously and why did I switch?

We previously (for six years) used QTP, and the client chose to have only Tosca for test automation as the license costs were lower compared to the HP tools.

How was the initial setup?

The initial set up was complex as we had always used keywords and integrated Excel, pdf and word documents for storing Test evidence, it was difficult to achieve the same standard of Test evidence with Tosca. Not having the flexibility to code was posing a problem in the initial days.

What about the implementation team?

The tool was always installed by a dedicated team from the vendor as we had not had an opportunity to know in detail how the installation worked.

What was our ROI?

ROI has been pretty high, but only in comparison to the tools we had from HP earlier. However, maintenance costs, and not having Tosca experts available, are the factors that have adversely affected the ROI in some cases.

What other advice do I have?

I would advise that, if one needs to install Tosca for test automation, always go for the latest version, as Tricentis is implemeting all the user feedbacks genuinely in their tools and it is evolving and has a great potential.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a strategic vendor.
PeerSpot user
it_user330465 - PeerSpot reviewer
it_user330465Team Lead 1st Level Support at Tricentis
Real User

Hi SnrConsultant909,

as part of the Tricentis Support Team I’m very glad to hear that Tosca leads to a benefit in your company.
I want to thank you for the feedback about our Knowledgebase. We highly appreciate the activity of our Customers and Partners in our support portal. Enlarging our Knowledgebase is a main goal to knowledge centered services and we are continuously doing so!
However if there is anything you can’t find in our Knowledgebase or in our Documentation, I want to encourage you to get in contact with our support team via Chat, Phone or via our Support Portal. We are available 24/5 and we are very happy to find a solution for your inquiry!
best regards, Roland

Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.