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it_user318897 - PeerSpot reviewer
Test Analyst at a tech services company with 51-200 employees
Consultant
Test case automation and maintenance has reduced the manpower and time needed for testing, although sometimes a scanning of the system under test lasts longer than it should.

What is most valuable?

  • Complete or partial test automation
  • Methodology for reducing the number of test cases needed along with high risk coverage
  • Easy way to prioritize requirements
  • Ease of test case maintenance
  • It can be used by people with no previous programming knowledge
  • Agile

How has it helped my organization?

Test case automation and ease of test case maintenance through Tosca has reduced the manpower needed for testing, reducing the time needed for testing, and has thus saved money. Management of projects also got a lot easier.

What needs improvement?

  • They could improve scanning of the applications under test
  • Useful tips could be improved
  • Better and graeter number of examples in manuals
  • Reduced cost of licenses

For how long have I used the solution?

I've used it since March 2014.

Buyer's Guide
Tricentis Tosca
December 2024
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.

What do I think about the stability of the solution?

Sometimes it is a bit slow when the project is too big and too complex. If there are custom controls being used, sometimes a scanning of the system under test lasts longer than it should.

How are customer service and support?

Customer Service:

Medium to high. (always quick to response, but sometimes not that helpful).

Technical Support:

Medium to high. (always quick to response, but sometimes not that helpful).

Which solution did I use previously and why did I switch?

We previously used HP Application Lifecycle Management for manual testing. We chose to switch to Tosca because of the test case automation and it offers easier management.

How was the initial setup?

Initial setup is pretty much straightforward, but the licenses need to be managed separately the after setup.

What about the implementation team?

We implement it through an in-house team.

What was our ROI?

ROI is high because of the market that is switching more and more to agile, automated testing, and our company also develops add-on for Tosca.

What's my experience with pricing, setup cost, and licensing?

There are four types of licenses available, and you should use one that best suits your resources and preconditions. Because of expensive licenses, if your company is new to the market, do not start a business using Tosca if you expect slow growth - use cheaper solutions instead, and switch to Tosca once you are overwhelmed with projects and work.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user308781 - PeerSpot reviewer
it_user308781Test Analyst at a tech services company with 501-1,000 employees
Consultant

Yes, I agree that the newest Tosca provides incredibly improved scanning. Identification of controls with no unique id, is really useful and much more stable now, then it was before.

See all 2 comments
it_user317874 - PeerSpot reviewer
Business Consultant at a consultancy with 1,001-5,000 employees
Consultant
This automated testing solution reduced our manual efforts, increased test process replication, and facilitated bug analysis.

What is most valuable?

The test automation function is independent of the technology used by the drag & drop functionality.

How has it helped my organization?

The project that I used this product on did not have a professional test management approach within the test activities they had for their IT systems. That's why they implemented automated testing with Tosca Testsuite, and the manual effort got reduced. At the same time, the replication of test processes was raised by up to 100%. This made the bug analysis for their software development much easier.

What needs improvement?

There's not much. The release cycles of the vendor are much faster than what companies can implement. Sometimes, out of the box functionalities are reduced to reduce the tools complexity, but then customers do miss some functionalities they had in the past.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

Not part of my job, but during the upgrade our IT departmend faced several issues in the installation process of the new version.

What do I think about the stability of the solution?

Similar issues within the execution of automated tests occurred, but they were solved within the configuration settings and/or with the help of the vendor.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Best I have ever seen.

Technical Support:

Best I have ever seen.

Which solution did I use previously and why did I switch?

Not as part of this project, but I used HP Quality Center as a test tool before. I found it much easier to learn as Tosca Testsuite has been devleoped for users with a very good and intuitive user interface.

How was the initial setup?

The main installation was already done when I started. The setup of work areas, and multi-user workspaces is very easy and straightforward. Different options are described very well in the user manual.

What about the implementation team?

Not sure, but I think the basic installation was done by a vendor team.

What was our ROI?

It's hard to calculate because there is no base available to compare with. However, test automation and management setup can be done very fast, and it has lower real costs when compared to doing a manual test execution for three or four times.

Which other solutions did I evaluate?

The department did an evaluation between HP Quality Center and TOSCA before my assignment started. The main reasons for choosing Tosca Testsuite was its easier usability as well as lower costs.

What other advice do I have?

Check the efforts of your manual testing per application every year, and then decide on what, and how, to automate. Usually there should be an ROI at the latest, after using Tosca Testsuite for two years.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're a partner.
PeerSpot user
Buyer's Guide
Tricentis Tosca
December 2024
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
it_user909723 - PeerSpot reviewer
Project Manager at a logistics company with 5,001-10,000 employees
Real User
It makes test cases which can be used by technical and business people
Pros and Cons
  • "Compared to other tools we have been looking at, you don't have to be a programmer to operate it, though it helps. It also a product that can be used by business people."
  • "We are satisfied with the support of Tricentis."
  • "Setup wasn't that straightforward; it was more complex. It all depends on the environment, because there were a lot of errors on our applications. Therefore, it wasn't an easy setup for us."
  • "It needs better integration with JIRA."
  • "I would like a better user interface."

What is our primary use case?

For our applications, it makes the test cases. So far, we have been quite happy with it. So, we don't have any complaints.

How has it helped my organization?

We build the test cases, then we just need run it by one person to get feedback right away. Otherwise, it would require planning with certain testers.

What is most valuable?

Compared to other tools we have been looking at, you don't have to be a programmer to operate it, though it helps. It also a product that can be used by business people.

What needs improvement?

  • It needs better integration with JIRA.
  • I would like a better user interface.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How is customer service and technical support?

We are satisfied with the support of Tricentis so far.

How was the initial setup?

Setup wasn't that straightforward; it was more complex. It all depends on the environment, because there were a lot of errors on our applications. Therefore, it wasn't an easy setup for us. 

It took time to begin setting up for the first time because it's not a regular setup. It took us a week to set up.

What's my experience with pricing, setup cost, and licensing?

We hired a consultant to figure out all the tools in our company and how they fit in our company before we purchased the solution.

Which other solutions did I evaluate?

We also evaluated HPE, IBM Rational Functional Tester, and Ranorex. However, for us, Tosca was the perfect choice.

What other advice do I have?

Figure out your requirements and environment.

We had the impression Tosca would be the perfect fit for us. We did a proof of concept test with all our applications, Tosca was able to work with them and drive the proof of concept goal. Finally, we made a decision a year ago to work with Tricentis Tosca. We are quite happy with the product. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user739683 - PeerSpot reviewer
Salesforce Admin/Tester/TOSCA Automation Tester at a healthcare company with 5,001-10,000 employees
Real User
The product is scriptless, hence anyone can learn it easily
Pros and Cons
  • "Object Identification Wizard."
  • "Security, UI, and basic performance improvements could be done to the product to enhance its use."

What is most valuable?

  • Scriptless automation
  • Ease of using
  • Object Identification Wizard
  • Business parameters
  • Steering controls

How has it helped my organization?

  • Our organization is completely based on automation of the activities.
  • All the projects based on different technologies, such as SAP and Salesforce, are automated using Tosca.
  • SMEs just need to run the scripts developed by automation testers to validate the intended behavior.
  • We also use batches to schedule automation activities, which does not need any user attention.
  • Hence, automation testers can run the scripts as well as work on the new work at the same time, resulting into increased productivity.

What needs improvement?

Security, UI, and basic performance improvements could be done to the product to enhance its use.

For how long have I used the solution?

Six months.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Good.

Which solution did I use previously and why did I switch?

Selenium WebDriver requires good skillset of coding. However, TOSCA is scriptless, hence anyone can learn it easily.

How was the initial setup?

The online training material offered by Tricentis is very straightforward to get started with it.

What's my experience with pricing, setup cost, and licensing?

The pricing is high, but altogether it offers you the ability to automate all sorts of applications: desktop, web, mobile, etc.

Which other solutions did I evaluate?

Yes. Selenium WebDriver and QTP.

What other advice do I have?

I will recommend using TOSCA to all users who want to automate their applications or who want to work daily without any hassle.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user693258 - PeerSpot reviewer
Head of QA at a tech services company with 51-200 employees
Consultant
​It was the only way to organize and support automation testing process for our re-insurance tool for underwriters​.

What is most valuable?

Ability to test Java Swing UI on business application.

How has it helped my organization?

It was the only way to organize and support automation testing process for our re-insurance tool for underwriters.

What needs improvement?

Browser compatibility (probably solved in the newest versions).

Version 8 of Tosca had weak compatibility with automation via browsers. Firefox and IE produced issues, unexpected quits during execution of automation test, and during automated clicks at elements. Also, execution of tests was possible at one thread only (at the same time other instruments for automation, like Selenium, allow using multiple threads). But probably some of mentioned problems are not actual for up to date versions of Tosca.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

Not all of UI elements were managed correctly by regular Tosca functions, we was forced to use Custom Controls for doing that.

How is customer service and technical support?

Eight out of 10.

How was the initial setup?

A bit complex.

We were forced to use a custom version of IBM Java and custom controls for managing of Java Swing UI elements. Some time was required to understand how to link all this stuff with Tosca (most of our questions were ultimately answered in Tosca documentation). Time for first setups was three to four hours, per employee’s laptop, but after some attempts it was shortened to one hour.

What's my experience with pricing, setup cost, and licensing?

Yes I can recommend Tosca, especially for Java Swing applications.

Which other solutions did I evaluate?

AutoIt.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user294936 - PeerSpot reviewer
Software Analyst at a financial services firm with 1,001-5,000 employees
Vendor
It's automated, allows us to design and integrate manual test cases, and we can see status and results in the requirements section.

What is most valuable?

  • Test case design
  • Shows results in the requirements section
  • Manual test cases
  • Automation

What needs improvement?

Test automation – how you can record the module. It’s already easier to record than it was, but there is still room for improvement.

UI has gotten better but could still be improved.

There are some keyword shortcuts in test case design and in general that could be introduced. Sometimes everything is too big – it’s hard to describe.

For how long have I used the solution?

I've used it for four years.

What was my experience with deployment of the solution?

Not so far because we only started automating now. So far we have not tried to move the existing project to a new version- we just started.

What do I think about the stability of the solution?

With the license stability, we have had a lot of issues. There were many interruptions to the connection and took two-three weeks and have installed the license ourselves.

What do I think about the scalability of the solution?

We just started – it should be ok.

How are customer service and technical support?

Customer Service:

Quite good – they were trying to solve the problem.

Technical Support:

It was ok. I have seen better. They tried to find solutions quickly so that is a plus, and they always called back when there was an appointment or said they would call back.

Which solution did I use previously and why did I switch?

No previous version was used.

How was the initial setup?

Straightforward – only problem was with the license server.

Which other solutions did I evaluate?

We looked at Ranorex and Eggplant. We decided to go with Testsuite because you can integrate manual test cases and you can see the reports in a nice way and see how the test case is going in the requirement section.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user742722 - PeerSpot reviewer
Test Analyst at a tech services company with 51-200 employees
Consultant
Clear advantages in scope of applications it can automate, intuitive GUI, and generation of test data
Pros and Cons
  • "Multiple scanning engines to automate many different applications."
  • "The reporting function was lacking in usability and detail."

What is most valuable?

  • Multiple scanning engines to automate many different applications.
  • Powerful ability to generate different test data combinations from test instances.
  • Logical workflow (from requirements through to execution and reporting).
  • GUI is easy to learn.

How has it helped my organization?

In my case I was able to rapidly construct several automation suites for a government organisation, that greatly enhanced their ability to cover all key areas of functionality in an efficient manner. The main implementation of Tosca was used for regression testing a major upgrade to an insurance claims processing application. It worked very well for this purpose.

What needs improvement?

At the time I was using the product, the reporting function was lacking in usability and detail. Detailed reporting was generally done outside of Tosca.

For how long have I used the solution?

Seven months.

What do I think about the stability of the solution?

Not really, it's generally very stable. There were some occasions early on when the application crashed. However, this was more related to the network environment than the application itself.

What do I think about the scalability of the solution?

No. It is pretty easy to add other users, roles, and control access to different areas of the application. In my case we didn't upscale to a great degree but I know this is possible. Large organisations would take advantage of Tosca's utilisation of the common repository with robust check-in/check-out procedures to eliminate the risk of unintended changes.

How are customer service and technical support?

Excellent. I was often able to access their chat support instantly and resolved the bulk of my inquiries very rapidly.

Which solution did I use previously and why did I switch?

No, Tosca was my first automation experience.

How was the initial setup?

It was very straightforward. I didn't do the initial setup. It was via a colleague. He had it up and running, along with a "happy path test" within a morning.

What's my experience with pricing, setup cost, and licensing?

Not my area, but contact Tricentis for this.

Which other solutions did I evaluate?

No, I was not involved in the choosing of this solution.

What other advice do I have?

Give it a go. Having since used Selenium to build an automation suite in another organisation, I feel Tosca has clear advantages in both the scope of applications that it can automate (web, mobile, windows, and more) as well as the intuitive GUI and powerful generation of test data combinations. Having not come from an IT background, I was able to get up and running with Tosca far quicker than with Selenium.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user458070 - PeerSpot reviewer
Quality Architect at a manufacturing company with 1,001-5,000 employees
Real User
Generates data including ECP, BVC, and risk-based opportunities

What is most valuable?

Valuable features include generating data including ECP, BVC and risk-based opportunities:

  • If the data is vast, we may miss a few scenarios. To avoid this, the Tosca tool provides an inbuilt feature.
  • Classifying tests into two types: Equivalence partitioning (+.-) and boundary value tests (inbuilt feature of Tosca).
  • Risk-based opportunities are identified based on customer weightage for the modules (inbuilt feature of Tosca).

How has it helped my organization?

It has decreased the time for generating test data and risk-based opportunities which has helped us to cover key areas.

What needs improvement?

The Support TDD and BDD could be improved.

For how long have I used the solution?

We have been using the product for a year, but we have been using HPE products for seven years.

What do I think about the stability of the solution?

We encountered a stability issue with Tosca, but it was rectified.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

I would give technical support a rating of an eight out of 10.

Which solution did I use previously and why did I switch?

We switched from Python for fast access of files.

How was the initial setup?

The setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing of Tosca and HPE is high.

Which other solutions did I evaluate?

We evaluated SmartBear.

What other advice do I have?

I prefer TDD with SpecFlow and Cucumber using a coded UI. These tools need to be integrated with Tosca to drive the TDD approach in automation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.