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Release Test Manager at a tech company with 201-500 employees
Real User
Enables automation of regressive test cases, reducing the manual work involved

What is most valuable?

  • Automation of regressive test cases
  • Entering process and risk structures as basis for test design
  • Entering logical test cases as basis for meaningful executable test cases
  • Using the same test tool now as well for manual business testing

How has it helped my organization?

Improves the software quality in production by finding more defects with automated test sets, before transporting developments to production.

Reduces the effort for acceptance testing by business colleagues by

  1. Reducing the effort for manual regressive tests and by
  2. Providing better pre-tested software for business acceptance testing.

What needs improvement?

Reporting.

For how long have I used the solution?

About 10 years.

Buyer's Guide
Tricentis Tosca
October 2024
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

What was my experience with deployment of the solution?

Sometimes new features do not work as shown on slides, in the first release.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

Not now. In previous versions yes, for more than 10,000 test cases.

How are customer service and support?

Customer Service:

Nine out of 10, and now further improving.

Technical Support:

Eight out of 10. Sometimes too (ITIL) process focused and too little content focused.

Which solution did I use previously and why did I switch?

We used, and still use, our test tools depending on the test focus. But we switch to Tosca whenever respective functionalities are stable, usable in our tests.

How was the initial setup?

Recent upgrade went smoothly. Upgrades have gotten better over time.

What about the implementation team?

Upgrades are done in-house, new features are done with vendor.

What was our ROI?

We have used Tosca for a long time now. Recent new projects on Tosca have a ROI between one and two years. The cost driver is less the tool than the project effort.

What's my experience with pricing, setup cost, and licensing?

Start with a test version.

What other advice do I have?

Start with a pilot project, have Tricentis or a partner support the setup, pilots and extensions.

Tricentis is very good in communicating and sharing test best practices and often ahead in offering new trends in development and testing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user742722 - PeerSpot reviewer
Test Analyst at a tech services company with 51-200 employees
Consultant
Clear advantages in scope of applications it can automate, intuitive GUI, and generation of test data
Pros and Cons
  • "Multiple scanning engines to automate many different applications."
  • "The reporting function was lacking in usability and detail."

What is most valuable?

  • Multiple scanning engines to automate many different applications.
  • Powerful ability to generate different test data combinations from test instances.
  • Logical workflow (from requirements through to execution and reporting).
  • GUI is easy to learn.

How has it helped my organization?

In my case I was able to rapidly construct several automation suites for a government organisation, that greatly enhanced their ability to cover all key areas of functionality in an efficient manner. The main implementation of Tosca was used for regression testing a major upgrade to an insurance claims processing application. It worked very well for this purpose.

What needs improvement?

At the time I was using the product, the reporting function was lacking in usability and detail. Detailed reporting was generally done outside of Tosca.

For how long have I used the solution?

Seven months.

What do I think about the stability of the solution?

Not really, it's generally very stable. There were some occasions early on when the application crashed. However, this was more related to the network environment than the application itself.

What do I think about the scalability of the solution?

No. It is pretty easy to add other users, roles, and control access to different areas of the application. In my case we didn't upscale to a great degree but I know this is possible. Large organisations would take advantage of Tosca's utilisation of the common repository with robust check-in/check-out procedures to eliminate the risk of unintended changes.

How are customer service and technical support?

Excellent. I was often able to access their chat support instantly and resolved the bulk of my inquiries very rapidly.

Which solution did I use previously and why did I switch?

No, Tosca was my first automation experience.

How was the initial setup?

It was very straightforward. I didn't do the initial setup. It was via a colleague. He had it up and running, along with a "happy path test" within a morning.

What's my experience with pricing, setup cost, and licensing?

Not my area, but contact Tricentis for this.

Which other solutions did I evaluate?

No, I was not involved in the choosing of this solution.

What other advice do I have?

Give it a go. Having since used Selenium to build an automation suite in another organisation, I feel Tosca has clear advantages in both the scope of applications that it can automate (web, mobile, windows, and more) as well as the intuitive GUI and powerful generation of test data combinations. Having not come from an IT background, I was able to get up and running with Tosca far quicker than with Selenium.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Tricentis Tosca
October 2024
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
it_user458070 - PeerSpot reviewer
Quality Architect at a manufacturing company with 1,001-5,000 employees
Real User
Generates data including ECP, BVC, and risk-based opportunities

What is most valuable?

Valuable features include generating data including ECP, BVC and risk-based opportunities:

  • If the data is vast, we may miss a few scenarios. To avoid this, the Tosca tool provides an inbuilt feature.
  • Classifying tests into two types: Equivalence partitioning (+.-) and boundary value tests (inbuilt feature of Tosca).
  • Risk-based opportunities are identified based on customer weightage for the modules (inbuilt feature of Tosca).

How has it helped my organization?

It has decreased the time for generating test data and risk-based opportunities which has helped us to cover key areas.

What needs improvement?

The Support TDD and BDD could be improved.

For how long have I used the solution?

We have been using the product for a year, but we have been using HPE products for seven years.

What do I think about the stability of the solution?

We encountered a stability issue with Tosca, but it was rectified.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

I would give technical support a rating of an eight out of 10.

Which solution did I use previously and why did I switch?

We switched from Python for fast access of files.

How was the initial setup?

The setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing of Tosca and HPE is high.

Which other solutions did I evaluate?

We evaluated SmartBear.

What other advice do I have?

I prefer TDD with SpecFlow and Cucumber using a coded UI. These tools need to be integrated with Tosca to drive the TDD approach in automation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Test Automation Engineer at Infosys
Consultant
The model-based scriptless automation needs less maintenance as compared to the script-based automation
Pros and Cons
  • "The model-based scriptless automation is the most valuable feature because it needs less maintenance as compared to script-based automation."
  • "Parallel execution is not yet implemented for Tosca. This means you can't execute the same test case on multiple machines remotely."

What is most valuable?

The model-based scriptless automation is the most valuable feature because it needs less maintenance as compared to script-based automation.

Tricentis Tosca supports 35 technologies, such as web, mobile, Salesforce, Java, SAP, ServiceMax, and Flash applications.

How has it helped my organization?

Tosca follows the shift-left approach. A new resource can start automation on the first day of its project.

What needs improvement?

Parallel execution is not yet implemented for Tosca. This means you can't execute the same test case on multiple machines remotely. For execution, test cases have to be present on that machine. Even while, a test case is executed you can't perform any other activity; you end up sitting idle during execution.

For how long have I used the solution?

I have used this solution for 18 months.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Technical support is fair.

Which solution did I use previously and why did I switch?

Previously, we were using Selenium. We switched to Tosca due to the less maintenance aspect and the wide technology support which it provides.

How was the initial setup?

Configuration is easy.

What's my experience with pricing, setup cost, and licensing?

No idea about the licensing cost.

Which other solutions did I evaluate?

Whilst selecting a vendor, we look for factors such as technical support and maintenance.

What other advice do I have?

If you are looking for automation of the packaged application and less maintenance, then go for Tosca.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are testing services partners with Tricentis Tosca.
PeerSpot user
it_user694677 - PeerSpot reviewer
DevOps Engineer at a financial services firm with 501-1,000 employees
Vendor
The UI-based interface is used for building modules and turning modules into test cases.

What is most valuable?

The most valuable feature is the UI-based interface for building modules and turning modules into test cases.

How has it helped my organization?

It greatly accelerated regression testing cycle via automated regression.

What needs improvement?

Upgrading from one version to another requires maintenance and rework in existing scripts. This is too much for my taste.

For how long have I used the solution?

We have been using this since 2013.

What do I think about the stability of the solution?

There were no issues with stability.

What do I think about the scalability of the solution?

We had to do extensive customization on top of their CI/Distributed Execution engine in order to integrate this into our Continuous Delivery pipeline.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

This was my first automated testing tool.

How was the initial setup?

The initial setup can be quite complex and training is required.

What's my experience with pricing, setup cost, and licensing?

It's not cheap, but you get what you pay for.

Which other solutions did I evaluate?

We evaluated several other options which included all the most popular automated testing tools.

What other advice do I have?

Be sure you are ready to support it earnestly with training and focus. If you do that, then it is worthwhile.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user693258 - PeerSpot reviewer
Head of QA at a tech services company with 51-200 employees
Consultant
​It was the only way to organize and support automation testing process for our re-insurance tool for underwriters​.

What is most valuable?

Ability to test Java Swing UI on business application.

How has it helped my organization?

It was the only way to organize and support automation testing process for our re-insurance tool for underwriters.

What needs improvement?

Browser compatibility (probably solved in the newest versions).

Version 8 of Tosca had weak compatibility with automation via browsers. Firefox and IE produced issues, unexpected quits during execution of automation test, and during automated clicks at elements. Also, execution of tests was possible at one thread only (at the same time other instruments for automation, like Selenium, allow using multiple threads). But probably some of mentioned problems are not actual for up to date versions of Tosca.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

Not all of UI elements were managed correctly by regular Tosca functions, we was forced to use Custom Controls for doing that.

How is customer service and technical support?

Eight out of 10.

How was the initial setup?

A bit complex.

We were forced to use a custom version of IBM Java and custom controls for managing of Java Swing UI elements. Some time was required to understand how to link all this stuff with Tosca (most of our questions were ultimately answered in Tosca documentation). Time for first setups was three to four hours, per employee’s laptop, but after some attempts it was shortened to one hour.

What's my experience with pricing, setup cost, and licensing?

Yes I can recommend Tosca, especially for Java Swing applications.

Which other solutions did I evaluate?

AutoIt.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user739683 - PeerSpot reviewer
Salesforce Admin/Tester/TOSCA Automation Tester at a healthcare company with 5,001-10,000 employees
Real User
The product is scriptless, hence anyone can learn it easily
Pros and Cons
  • "Object Identification Wizard."
  • "Security, UI, and basic performance improvements could be done to the product to enhance its use."

What is most valuable?

  • Scriptless automation
  • Ease of using
  • Object Identification Wizard
  • Business parameters
  • Steering controls

How has it helped my organization?

  • Our organization is completely based on automation of the activities.
  • All the projects based on different technologies, such as SAP and Salesforce, are automated using Tosca.
  • SMEs just need to run the scripts developed by automation testers to validate the intended behavior.
  • We also use batches to schedule automation activities, which does not need any user attention.
  • Hence, automation testers can run the scripts as well as work on the new work at the same time, resulting into increased productivity.

What needs improvement?

Security, UI, and basic performance improvements could be done to the product to enhance its use.

For how long have I used the solution?

Six months.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Good.

Which solution did I use previously and why did I switch?

Selenium WebDriver requires good skillset of coding. However, TOSCA is scriptless, hence anyone can learn it easily.

How was the initial setup?

The online training material offered by Tricentis is very straightforward to get started with it.

What's my experience with pricing, setup cost, and licensing?

The pricing is high, but altogether it offers you the ability to automate all sorts of applications: desktop, web, mobile, etc.

Which other solutions did I evaluate?

Yes. Selenium WebDriver and QTP.

What other advice do I have?

I will recommend using TOSCA to all users who want to automate their applications or who want to work daily without any hassle.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Software Engineer Associate at a tech services company with 10,001+ employees
Real User
A model based automation tool and doesn't require an explicit framework.

What is most valuable?

Tosca Testsuite is a model based automation tool and it doesn't require an explicit framework, unlike other automation tools.

How has it helped my organization?

Tosca very efficiently helps us manage the time taken for automation, its very user-friendly and easy to work with.

What needs improvement?

I feel that the Tosca tool should be improved for handling Siebel applications. My team has tried the automation for a few different types of applications with Tosca. One of them was a Siebel application. We faced the most difficulties in the automation of that Siebel application. Tosca doesn't handle Siebel applications as well as it handles other platform applications. We had to try a lot of workarounds to complete the automation. That was one issue we faced when we worked with Tosca.

For how long have I used the solution?

Almost 10 months.

What was my experience with deployment of the solution?

There are very minor issues. They can be easily resolved.

What do I think about the stability of the solution?

Tosca Testsuite is very reliable and stable.

What do I think about the scalability of the solution?

Not much. I Haven't faced any such issues until now.

How are customer service and technical support?

The support team of Tricentis is really excellent. The support portal and the support teams work and help is really appreciated.

Which solution did I use previously and why did I switch?

I prefer TOSCA over other tools.

How was the initial setup?

The initial setup was not that easy or not that complex. I can say it was moderate.

What about the implementation team?

It was in-house.

What other advice do I have?

TOSCA Testsuite is a very good automation tool. It supports a wide variety of application automation. This tool provides a very efficient way of automation and also it is compatible with many other tools involved in the testing process like Quality Center, etc.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at PeerSpot
Consultant

Bhavana, can you provide any insight from the workarounds you had to perform when completing the automation?

Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.