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Software QA Automation Engineer at a tech services company with 10,001+ employees
Real User
Powerful automation testing capabilities with an easy to use and well organized interface
Pros and Cons
  • "This tool is very easy to use and I think that anyone can come in, having no experience with it, and within four to six months be comfortable with it."
  • "I would like to see better integration with other testing tools."

What is our primary use case?

We are primarily using this product as an automation tool, for regression, and as a revision tool. 

How has it helped my organization?

Using the automation tool, I can transfer test cases that are being done manually to ones that are automated. After about 30 such instances, I use the regression system from the suite to create all possible combinations of test cases to try with the new version. This gives us an overview of how the software is performing. Also, when major updates take place, we re-run all of the regression tests to make sure that it still conforms to the requirements.

What is most valuable?

The automation testing functionality is very powerful.

This tool is very easy to use and I think that anyone can come in, having no experience with it, and within four to six months be comfortable with it.

The graphical interface means that you don't have to write any code.

The interface is very organized. You can find folders and settings for everything that you need, and you can easily connect things together.  

What needs improvement?

I would like to see better integration with other testing tools. There is full integration with Selenium and having this with other tools would be good.

Integration with other programming languages would also be helpful.

Buyer's Guide
Tricentis Tosca
October 2024
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Tricentis Tosca for the past three years.

What do I think about the stability of the solution?

I have not really found many problems or bugs when using this product, so stability has not been an issue.

What do I think about the scalability of the solution?

Tricentis Tosca is very scalable. You can easily move from a small test suite to a larger test suit, which I think is pretty good. We about 100 users in the organization.

How are customer service and support?

I have not been in touch with technical support from the vendor.

Which solution did I use previously and why did I switch?

I also have experience with Selenium HQ, Katalon Studio, and Ranorex.

How was the initial setup?

Our organization is broken into separate sections and there is a team for installation and configuration that handled the deployment. As I am not part of that team, I am unable to judge the complexity of the setup.

What other advice do I have?

My advice for anybody who is implementing this product is to make use of the extensive library that they have. It is a good collection of training videos and documentation, and I would advise everybody to go through these materials. They are really helpful and it will allow them to learn much faster, bringing them to the point where they can use it to its full potential.

In summary, I am really comfortable with this tool, I haven't had many problems, and it's sufficient for our work. In the three years that I have been working with it, whenever I've needed something, I've been able to find it.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
I.T Analyst at a tech services company with 10,001+ employees
Real User
You can convert manual test cases into automated ones. It supports both GUI as well as non-UI testing.

What is most valuable?

  • Dynamic test case creation: Tosca lets you create automated test cases in no time. You can also convert your manual test cases into automated in a matter of seconds.
  • Optimize, manage and automate: It lets you jot down your requirements, design test cases, automate and analyse your test results within one GUI.
  • Scriptless automation:Testers can test without worrying about writing code.
  • Supports both GUI as well as non-UI testing.
  • Test case design: Really lets you think about your test approach and strategy, It lets you automatically generate all the possible (and required) permutations and combinations of the functionality to be tested.

How has it helped my organization?

We had this huge customer application (Java based) which needed to be tested end to end. Tosca let us execute around 400 test cases overnight. Hence, it saved a lot of time and brought value for our - and the vendor's :) - esteemed client.

What needs improvement?

Tricentis has vast and helpful documentation, including the Tosca manuals, along with a detailed description of each section that also contains various tips and techniques. Along with this documentation Tricentis has provided some videos, which are really helpful and help us understand the concept very quickly (and if we want to go into detail, then we can always refer to the detailed manual later).

It would be great if there are more video tutorials on the vendor's support website, at least for commonly used functionalities.

For how long have I used the solution?

It's been over five years now; have been using it since version 7.6.

What was my experience with deployment of the solution?

I have not encountered any deployment issues in my project.

What do I think about the stability of the solution?

I have not yet encountered any stability issues.

How is customer service and technical support?

Customer Service:

Customer service is excellent.

Technical Support:

Technical support is excellent.

What other advice do I have?

The vendors' videos and webinars are of great help, so I would like them to keep coming up with more.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user491526 - PeerSpot reviewer
it_user491526I.T Analyst at a tech services company with 10,001+ employees
Real User

Hi Orlee Its been a while now that I have started using Tosca 9.3 and moving towards 10.0 next year. It has been a great experience I must say, I am looking forward to use 10.0 and will provide a full fledged review as I know that it is having really cool features which I would be making use of in my company.

See all 7 comments
Buyer's Guide
Tricentis Tosca
October 2024
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
PeerSpot user
Senior Technical Automation Specialist at Sixsentix
Real User
Tosca CI: allows us to test when the code is deployed into the lower environment.

Valuable Features:

Tosca Continuous Integration (Tosca CI) - today's fast pace agile environment needs fast feedback. Working along with the development team and being able to test as soon as the code is available; gives the organisation an edge!

Tosca Continuous Integration allows you to exactly achieve that.

Improvements to My Organization:

We have implemented Tosca CI, it allows us to test as soon as the code is deployed into the lower environment. Automated sanity, smoke tests have been configured to run every time there is a code deployment. The sanity/smoke tests are triggered automatically from a build server. After the test finishes, a Junit result file is generated and fed back to the build server.

This saves us significant amount of time by avoiding additional co-ordination/follow-ups required for sanity/smoke test. 

Room for Improvement:

The Junit result file gets overwritten each time the build is triggered from Jenkins or Bamboo. It would be nice to have the result XML files stored.

Deployment Issues:

Only minor issues.

Stability Issues:

The connection between the CI client and remote machine dropped off when certain standard Tosca modules were used in the test cases.

Example: TC Send Key, TC Name To Buffer

Scalability Issues:

No issues so far.

Customer Service:

Customer service is reasonably good.

Initial Setup:

There were a few hiccups on the way with the configuration files. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manish Kum@r - PeerSpot reviewer
Manish Kum@rSenior Technical Automation Specialist at Sixsentix
Real User

Hi @reviewer789099 - how may I help you? Do let me know if you are faced with a challenge or just need the 'how to' about Tosca CI?

See all 9 comments
Nigel Powell - PeerSpot reviewer
QA Lead Engineer at Test Performance
Real User
Speeds up automation processes and allows us to automate test scripts much quicker
Pros and Cons
  • "The use of automation is most valuable."
  • "There should be ease of data manipulation within automation test cases."

What is our primary use case?

We use it to automate testing. In terms of the version, we're up to date. We're on the latest version. 

How has it helped my organization?

It speeds up automation processes within testing.

What is most valuable?

The use of automation is most valuable.

What needs improvement?

There should be ease of data manipulation within automation test cases.

There should be better testing in the ETL, warehouse, or big data environment. They need to look at the speed of that and how they do that type of testing.

There should be better support. We should be able to speak to somebody.

For how long have I used the solution?

I have been using this solution for six months.

What do I think about the stability of the solution?

The product is stable, but it can be a little slow, but that's a consequence of the fact that you're able to automate very quickly.

What do I think about the scalability of the solution?

If you buy more licenses, it's scalable. 

We just have a single instance, and we have multiple users with different projects.

How are customer service and support?

Their technical support is fairly good, but it's all done through email, which is a little difficult.

Which solution did I use previously and why did I switch?

I've used a lot of different automation tools. I'm a contractor. I go into different organizations. So, I didn't really switch. This company was using it.

How was the initial setup?

It is fairly easy. The worst thing about it is grabbing a license every time you log in. That takes a little bit of time.

The deployment duration depends on whether you use the on-premise version or cloud version. It takes a few hours for the on-premise version.

In terms of the implementation strategy, we just implemented the tool, did the training, and then started moving testing over to the tool.

What about the implementation team?

We did it ourselves. We had just one person for the deployment.

What was our ROI?

We have seen an ROI because we are able to automate test scripts much quicker.

What's my experience with pricing, setup cost, and licensing?

It is expensive. There is also the training cost, but it does speed up the process. So, you get a return on investment.

Which other solutions did I evaluate?

I evaluated the freeware tools.

What other advice do I have?

When reviewing the tool, you should make sure that any automation you've already got integrates fully with the Tosca tool. That's the biggest thing. Migration of any current automation is potentially a really difficult process.

I'd give it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Quality Assurance Manager at a insurance company with 501-1,000 employees
Vendor
This solution allows you to create an automated framework where you can manage everything in one place.

What is most valuable?

This solution allows you to create an entire automated framework where it allows you to easily manage everything in one place.

How has it helped my organization?

It's given us the ability to do automated tests which has made some things a lot quicker.

A part of our problem is that we don’t necessarily have staff 100% dedicated to it, so that's a problem in our area. We should have had more done and taken on some huge projects, so it’s more that we haven’t had the time to use it to the greatest extent possible.

What needs improvement?

Our stability problems mentioned below notwithstanding, I am sure the new release will address everything that we need. We are going to convert to the new version and we have to address a problem with one of our apps first. We recently went through some training, our staff was excited about that and being able to see the new version was great.

The biggest roadblock for us in getting the newest version right now is accommodation of our application. The current version makes our lives easier, but we're still holding off on some testing until the accommodation issues has been resolved.

For how long have I used the solution?

I've used it for a year and a half.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

I think the version we're using is fairly stable, but I think the new version is not so stable, and that’s what's stopping us from moving over to it. We're having application problems, but once that's resolved, we'll move over to the new version.

What do I think about the scalability of the solution?

It's scaled for our needs so far.

How are customer service and technical support?

Overall, I'd say that technical support is good. When I have had interaction or problems, I let them know and they provide me with get instant feedback. I have been happy with that.

Which solution did I use previously and why did I switch?

We didn't use a previous solution, but I've personally worked with other tools. Testsuite is versatile, and that was the big thing about choosing it. We're using Power Builder, which Testsuite can support, along with other applications. So it's great having one tool instead of many.

What other advice do I have?

I think it’s important to get the training that is provided and really make sure you get hands-on time with the product. That’s our problem -- we haven’t been able to dedicate ourselves to it. If we had the time to stay with it and learn it then we could move forward.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
DevOps lead at a computer software company with 51-200 employees
Real User
Stable, good technical support, but customization could improve
Pros and Cons
  • "The technical support is good, we were satisfied."
  • "The user management could improve in Tricentis Tosca because it is confusing. It would be better to have it in one place. Having to add it to the cloud and to a specific project can be a mess."

What is our primary use case?

We use Tricentis Tosca for testing.

What needs improvement?

The user management could improve in Tricentis Tosca because it is confusing. It would be better to have it in one place. Having to add it to the cloud and to a specific project can be a mess. 

In the future, they could improve overall mobile functionality.

For how long have I used the solution?

I have been using this solution within the past 12 months.

What do I think about the stability of the solution?

The solution is stable. However, we had a situation with an application we wanted to test some reset passwords. We have the two-factor authentication enabled on sending an SMS to a number and in this case, we did not find anything to solve it. There was not anything to automate me getting the number, and proceed with it automatically without going and testing it manually.

How are customer service and technical support?

The technical support is good, we were satisfied.

Which solution did I use previously and why did I switch?

I have previously used Selenium in the company I used to work for and it was perfect. The solution was very good at testing web applications, but not Windows, or desktop applications. Tricentis Tosca does not have customized reporting tools ready but Selenium you can build and customize whatever you want.

What's my experience with pricing, setup cost, and licensing?

Tricentis Tosca is an expensive solution and there is an annual license required. The whole licensing process is confusing and it could be made easier.

What other advice do I have?

My advice is if companies have developers, or the potential to teach developers, or QA teams, I would suggest they use Selenium because the price of Tricentis Tosca is expensive.

I rate Tricentis Tosca an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1095432 - PeerSpot reviewer
Conductor with 11-50 employees
Real User
Good online support, and has a reusable model
Pros and Cons
  • "The most valuable feature is being able to create a test case by recording some scenarios and then leasing that task case to other scenarios."
  • "The document object model or some aspects of it has a bit of a learning curve."

What is our primary use case?

Tricentis Tosca is used to test our in-house products. We have developers for Google and other web applications for our internal use, but that product is developed by outsourced developers, that needs to be tested.

What is most valuable?

The most valuable feature is being able to create a test case by recording some scenarios and then leasing that task case to other scenarios.

We only use the UI for testing purposes, so all other features are unusable to us.

What needs improvement?

The document object model or some aspects of it has a bit of a learning curve.

For how long have I used the solution?

I have been working with Tricentis Tosca for one year.

We use the latest version.

What do I think about the stability of the solution?

I don't have any issues with the stability of Tricentis Tosca.

What do I think about the scalability of the solution?

Because my organization or team only has one or two testers, we don't need to think about scalability. As a result, that product does not need to be scalable in my environment.

How are customer service and support?

My experience with the Tricentis website support was good.

Which solution did I use previously and why did I switch?

I have experience with Selenium HQ and Parasoft.

We conducted a SOAtest using Parasoft. Tricentis Tosca is different and better, because it has a reusable model, whereas the others do not.

How was the initial setup?

The initial setup requires some learning time. In my experience, we have testers who have no development experience, so we need to educate them on the development side. I'm referring to the ID in the document object model or some aspects of it. After that, we'll be able to use it. In my experience, the learning curve was the most difficult obstacle.

It took approximately three months to complete the deployment.

This solution is maintained by two people, the same two who use it.

What about the implementation team?

I was able to learn the installation process myself.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a yearly basis.

What other advice do I have?

I would recommend this solution to others, but in our country, I believe the importance of testing is currently ignored or underestimated. It is not popular in our country at this moment but I will recommend this tool.

We are partners with Tricentis.

I would rate Tricentis Tosca an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Lead at a tech services company with 1,001-5,000 employees
Real User
Good reporting, easy-to-use interface, and the APIs are useful
Pros and Cons
  • "The reporting is really nice."
  • "The UI does not have the option of automating the scroll bars."

What is our primary use case?

We have been using this solution in my organization. There are several clients who have come back to us asking for different automation tools and our views on which automation tools can be used in their respective projects.

We have been evaluating for these clients. The evaluations we were doing, was for our client but done within the organization only.

What is most valuable?

The most valuable feature is the UI.

We work primarily on evaluating the UI. We evaluated Tosca BI and a bit for Tosca APIs and think they are very useful.

The reporting is really nice. There are many clients who ask for a feature with any automation tool that can generate good reports for them. There is only one such tool that facilitates that option, which is Tosca.

What needs improvement?

The volume for the BI testing is limited. If they could provide a few options to use it, using Tosca only, that could be a great thing because there are a lot of clients who do not actually want to go for the BI, but then they do have the database testing.

I know that Tosca provides the feature but it's very minuscule.

The UI does not have the option of automating the scroll bars. There are workarounds for that but for example, if I open two tabs that have the same page then it will give me another difficulty in scanning those options. 

In the next release, including this in Tricentis would be great.

For how long have I used the solution?

I have been acquainted with this solution for approximately eight months.

What do I think about the stability of the solution?

So far, what we have used has been stable.

I have read some reviews where they have expressed that they are not happy with the stability, but so far, I have not faced any such issues.

What do I think about the scalability of the solution?

The scalability is good. If I had to rate it out of five, I would say that it would be a three-point five to four.

We have anywhere from 500 to 750 people who are using this solution in our organization.

How are customer service and technical support?

Technical support is good. Their turnaround time is usually within 24 to 48 hours, but normally we have a response within 24 hours.

Which solution did I use previously and why did I switch?

Previously, we did not work with any other solution.

How was the initial setup?

We have always worked with the demo licenses, which included support from the Tricentis teams. They have always been able to set up the licensing.

I would say that it is not that straightforward.

On average, it did not take more than two to three hours if you know the process properly. To get it started, it will require at least six hours.

What's my experience with pricing, setup cost, and licensing?

The disadvantage is that it is very expensive.

I would like to see better costing packs. There are several features but USD $11,000 for one license is expensive. If it had more interaction and if the license cost was a little less it would be better and rate higher.

What other advice do I have?

The recommendation of this solution depends from client to client and what their requirements would be, the parameters, and what is important to them. 

If the client wants good support and at the same time they want to have a good database included with the Automation Testing Suite, and is ready to spend the money, then we would definitely suggest Tricenta Tosca as a good option.

Again, it is dependant on the client's requirements and what they would want in an automation tool.

If you have Linux or Mac machines, then it gets very difficult to implement Tosca. I would suggest using it. 

For testing, they would want to migrate miscellaneous scripts and use Tosca for those migrations. But, it's very difficult. 

My suggestion would be to go with the Tricentis Suites and the Selenium Automation Suites.

From a positive perspective, I would want people to use the reporting from Tosca. They have very good reporting. The reporting feature is very user-friendly and very easy to use.

I would rate Tricenta Tosca an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.