Testcase design is most valuable, as it has helped in 2 different aspects. Storing the test data in one place, and deciding how many test cases are needed for a given scenario using one of the inbuilt algorithms, thereby ensuring the test coverage.
Senior Consultant at a engineering company with 501-1,000 employees
Using the TCD, subject-matter experts are able to perform systematic reviews of Testcases and we can then run regression tests.
What is most valuable?
How has it helped my organization?
We used the TCD (red folder to design the test flow), and it was easy to get the tests reviewed by the subject-matter experts as it allowed systematic review of Testcases. Once it was OKd by the SME, we could confidently run the tests for regression.
What needs improvement?
Most of us have had the complaint that loop statements are missing, without which testing in reality was difficult, as many times Test scenarios needed to be run in iteration and version 8.4 has included this feature.
What do I think about the stability of the solution?
When I did work with v7.4, I often noticed that the Tosca executor abruptly hung and only way out was to kill the process. But this has been drastically improved in the later versions.
Buyer's Guide
Tricentis Tosca
December 2024
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
How are customer service and support?
I would rate 3/5 as there is not much knowledge base available on the internet for one to independently solve the issues encountered, which is easily available and in abundance for other tools like QTP.
Which solution did I use previously and why did I switch?
We previously (for six years) used QTP, and the client chose to have only Tosca for test automation as the license costs were lower compared to the HP tools.
How was the initial setup?
The initial set up was complex as we had always used keywords and integrated Excel, pdf and word documents for storing Test evidence, it was difficult to achieve the same standard of Test evidence with Tosca. Not having the flexibility to code was posing a problem in the initial days.
What about the implementation team?
The tool was always installed by a dedicated team from the vendor as we had not had an opportunity to know in detail how the installation worked.
What was our ROI?
ROI has been pretty high, but only in comparison to the tools we had from HP earlier. However, maintenance costs, and not having Tosca experts available, are the factors that have adversely affected the ROI in some cases.
What other advice do I have?
I would advise that, if one needs to install Tosca for test automation, always go for the latest version, as Tricentis is implemeting all the user feedbacks genuinely in their tools and it is evolving and has a great potential.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a strategic vendor.
Test Analyst at a financial services firm with 1,001-5,000 employees
Complete solution, useful automation functionality, and reliable
Pros and Cons
- "The most valuable features of Tricentis Tosca are all the test automation functionality. It is a full-scale automation tool."
- "The support we received from Tricentis Tosca was good, but it can improve."
What is our primary use case?
We are using Tricentis Tosca for test automation.
How has it helped my organization?
Tricentis Tosca has completely met our requirements. It has benefitted our organization.
What is most valuable?
The most valuable features of Tricentis Tosca are all the test automation functionality. It is a full-scale automation tool.
For how long have I used the solution?
I have been using Tricentis Tosca for over five years.
What do I think about the stability of the solution?
The stability of Tricentis Tosca is excellent.
What do I think about the scalability of the solution?
We are using Tricentis Tosca at 100 percent capacity.
How are customer service and support?
The support we received from Tricentis Tosca was good, but it can improve.
I rate the support from Tricentis Tosca a three out of five.
What's my experience with pricing, setup cost, and licensing?
I rate the price of Tricentis Tosca a two out of five.
What other advice do I have?
I rate Tricentis Tosca a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Tricentis Tosca
December 2024
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
Senior Test Consultant at a outsourcing company with 51-200 employees
Straightforward to set up, responsive support, and it has everything available in one place
Pros and Cons
- "It can provide all levels of testing from design to execution to reporting."
- "You need to spend much more time learning the tool and how to use it, compared to others."
What is our primary use case?
We use this product for testing and trying to make solutions work.
What is most valuable?
This product contains a lot of functionality.
It can provide all levels of testing from design to execution to reporting. I like it because everything is available in one place.
What needs improvement?
When people start using this product, there is a learning curve. For people who were using another product, whether an open-source one like TestComplete or a commercial product, they are unable to use this solution immediately because it is much different. You need to spend much more time learning the tool and how to use it, compared to others.
When they developed the tool, they created their own rules and you need training for the people who will be using it.
For how long have I used the solution?
We have been using Tricentis Tosca for about six months.
What do I think about the stability of the solution?
I would say it's a stable solution.
What do I think about the scalability of the solution?
I have not used to to the point where I needed to scale it.
Our entire team is using it, which is more than five people.
How are customer service and technical support?
I have been in contact with technical support and they have been very responsive. I can't complain.
Which solution did I use previously and why did I switch?
I have also been using TestComplete. It is a simpler product to use and I was learning through using it. I didn't have to do any training. There were points where I needed to check the documentation concerning limitations
How was the initial setup?
The initial setup was very straightforward. I did not find it to be complex and I don't remember having any problems. There was nothing spectacular about it.
What other advice do I have?
Overall, the product works fine. With respect to errors in the product, there is nothing in particular that comes to mind. If there were issues then I was always able to work my way around them.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Application Portfolio Management, Project Portfolio Management and Governance at a manufacturing company with 10,001+ employees
Scriptless SW QA automation. Provides a very quick on ramp to test automation with little maintenance.
What is most valuable?
Scriptless SW QA automation. Provides a very quick on ramp to test automation with little maintenance.
How has it helped my organization?
A bit early to tell, we are still learning/deploying. What we have seen so far, is solid ability around identifying core application components and easily building and executing test cases. Even during experimentation we were able to identify some “bugs” before release to production.
What needs improvement?
Exploratory testing engine needs improved element recognition (at lease in JAVA Swing)
For how long have I used the solution?
6 months
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
No issues.
How are customer service and technical support?
Pretty good (8 out of 10). Capable, but sometimes slow.
Which solution did I use previously and why did I switch?
Did not. I did however look at several competitors and found this to be the best overall.
How was the initial setup?
Fairly straightforward. Good documentation and guidance.
What's my experience with pricing, setup cost, and licensing?
Licensing is not too complex. If you are not sure what you need, start small with a price lock-in.
Which other solutions did I evaluate?
HP UFT (ALM), Qualify by Original Software, TestComplete by SmartBear
What other advice do I have?
Do extensive research and experiment a lot. Solutions work differently in different environments, make sure you pick the best for your specific needs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Business Consultant at a retailer with 1,001-5,000 employees
It's nice that it uses a risk-based approached via a weighted requirement set, although the context menu in the newer versions is not ideal.
What is most valuable?
The features we've found most valuable are--
- It’s a modular structure, so changes in a module are automatically updated in all relevant test cases.
- It uses a risk-based approached via a weighted requirement set.
What needs improvement?
- Not all functions are logical without certain know-how.
- Context menu in the newer versions is not ideal.
For how long have I used the solution?
I've used it for about one year.
What do I think about the stability of the solution?
During an upgrade there were issues, but this was due to certain security settings on our end, and the Tosca support team was very useful in helping us with those setting and resolving the issues.
What do I think about the scalability of the solution?
We're discussing internally with fully integrate this tool within our business.
How are customer service and technical support?
Customer Service:
10/10. The customer service is top-notch.
Technical Support:10/10. The technical support is top-notch.
Which solution did I use previously and why did I switch?
In our department there was not a different solution in place.
How was the initial setup?
The initial setup was relatively straightforward with support from our network department for the setting up of a common repository.
What about the implementation team?
We implemented it via our in-house team in combination with Tricentis consultants.
Which other solutions did I evaluate?
We also looked at Worksoft.
What other advice do I have?
Try it out and do a Proof of Concept.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
I think the main think that needs to be understood with these model based tools, is that during the initial setup period the Business involvement is a must to ensure that all the paths are explored and a proper workflow of tests is setup for use. Without that involvement, it makes the job for the users and maintainers of the tests a cumbersome one.
Test Manager with 501-1,000 employees
We're able to create reusable data classes when using our test cases, and non-technical testers can automate tests with access to information.
What is most valuable?
We like the idea of reusable data classes when we are using our test cases. We work with a lot of data, and so being able to create reusable data classes is very helpful to us.
How has it helped my organization?
The primary driver for us is that it puts automation into the hands of non-technical testers. Previous programs, if you’re not a programmer, you can forget about it, but with TOSCA it’s easier to get information and start automating your own tests.
What needs improvement?
So far, all our issues have had to do with our unfamiliarity with the product.
For how long have I used the solution?
We are in a preparation phase – we haven’t seen everything yet. We purchased it about six or seven months ago, and started actively creating tests in the last six weeks.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
It's excellent, 9/10.
Technical Support:It’s excellent, 9/10, as the response times have been quick and there haven’t been any problems.
Which solution did I use previously and why did I switch?
Initial setup was straightforward. It took a little bit of juggling to get a central database set up as defaults to working in isolation, but other than that it was OK.
How was the initial setup?
We did it in-house.
Which other solutions did I evaluate?
TOSCA was recommended, so we didn’t look into anything else. Our software provider said it could support their solution so we went for it. We had looked into HP UFT and Smartbear. We had used HP UFT but are fading away from them.
What other advice do I have?
Be prepared to change how you approach test automation – definitely a mindset shift. It's highly configurable so you want to make good use of that. Don’t be afraid to ask for help from Tricentis, they will get back to you. Have a good bank balance because it’s not cheap.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Tax Fee QA Director at a financial services firm with 51-200 employees
Stable and scalable with a very fast setup
Pros and Cons
- "We like the fact that it works across mobile, desktop, web, and APIs. Due to this, the solution has a broad range of applications."
- "The solution needs to improve its simulation of mobile environments. Right now, that aspect is really lacking."
What is our primary use case?
We primarily use the solution for testing. The company's businesses are tax-free payments. We're testing the company applications around the aspects of its tax-free payment systems.
What is most valuable?
The most valuable aspect of the solution is the extremely fast setup. You can really get up and running within a very small window of time. It's great.
We like the fact that it works across mobile, desktop, web, and APIs. Due to this, the solution has a broad range of applications.
What needs improvement?
The solution needs to improve its simulation of mobile environments. Right now, that aspect is really lacking.
The solution should work to try to lessen the cost of the solution. Right now, using it is costly for companies such as ours.
We'd like to see improvement in shared repositories. The problem with the shared repository is this: as it gets bigger, as we create more test cases, and due to this, we are experiencing issues.
For how long have I used the solution?
I've been dealing with the solution for just over a year.
What do I think about the stability of the solution?
The stability of the solution is excellent. It's very reliable. We don't seem to have issues with bugs and glitches. It doesn't crash or freeze. It's quite good.
What do I think about the scalability of the solution?
The scalability of the solution is very good. We can expand it if we need to The solution doesn't give us any problems in that sense.
How are customer service and technical support?
The technical support of the solution is very good. We've very satisfied with the level of service provided to us.
How was the initial setup?
The initial setup was straightforward. It was not complex at all. It took us less than a month to have something up and running. It was very easy, and one of the solution's big selling points for our organization.
What's my experience with pricing, setup cost, and licensing?
We're simply customers of Tosca. We don't have any professional relationship with the company.
The pricing of the solution is quite expensive. It's definitely not one of the cheapest options. It's very pricey.
On top of the already expensive pricing, there are add-ons that help with the basic test suite, and you have to pay more for those.
What other advice do I have?
I'd rate the solution eight out of ten.
I'd recommend people do a proof of concept (POC) around Tosca and compare it to other available tools. That way, an organization will know if the solution is right for them without investing too much time into everything.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Developer at a tech services company with 10,001+ employees
It analyzes the functional aspects of both standalone and browser applications.
What is most valuable?
Tosca has made the non-programming engineers job easy. The concept is unique but indeed the tool is very powerful in analyzing the functional aspects of both standalone and browser applications. I had a very wonderful experience with Tosca.
How has it helped my organization?
We have one application based on tax calculations and the transactions are calculated based on an Excel formula. We have developed implementations regarding how to implement or automate the application, but with Tosca the predefined modules from the TBOX engine and standard engine made our job to calculate the transactions easier.
Its unique way of test data maintenance re-usability of test cases is fantastic. Also, the support agents from the portal always respond to queries in less than 10 secs, which is very well appreciated!!
I am very happy using the product and also whenever I have asked for remote sessions, the agents always agreed.
What needs improvement?
I would request that they develop some modules on the classic engine.
For how long have I used the solution?
I have been using it for more than a year now.
What was my experience with deployment of the solution?
I have never encountered any deployment issues. Tosca is very intelligent in the way they handle the issues.
What do I think about the stability of the solution?
Tosca is efficient.
How are customer service and technical support?
Customer Service:
I would rate customer service 10/10.
Technical Support:Technical support is 10/10.
Which solution did I use previously and why did I switch?
I am new to automation and Tosca is my first product.
How was the initial setup?
Intitial setup is straightforward
What about the implementation team?
A vendor team implemented it and they were 9/10.
What was our ROI?
We have achieved complete ROI.
Which other solutions did I evaluate?
We were advised to use QTP, but because we are new to programming, Tosca was the best for us to adopt.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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Hi SnrConsultant909,
as part of the Tricentis Support Team I’m very glad to hear that Tosca leads to a benefit in your company.
I want to thank you for the feedback about our Knowledgebase. We highly appreciate the activity of our Customers and Partners in our support portal. Enlarging our Knowledgebase is a main goal to knowledge centered services and we are continuously doing so!
However if there is anything you can’t find in our Knowledgebase or in our Documentation, I want to encourage you to get in contact with our support team via Chat, Phone or via our Support Portal. We are available 24/5 and we are very happy to find a solution for your inquiry!
best regards, Roland