Tricentis Tosca Reviews

Our customers use it for low-code, no-code testing, near-field communication (NFC) testing, Salesforce testing, and UI testing.

The ability to pick up when a desktop picks up, which makes it much faster to run tests. Also, its ability to work across multiple systems is very useful.

More and more artificial intelligence (AI) is coming in. So, some amount of AI to create natural language processing (NLP)-based test cases and manage defects would be very helpful. This is because the technologies have evolved in the last five to six months, so there is a potential opportunity there.

For creating test scenarios, looking at defects, historical defects, and kind of putting in generative AI would add value. 

I have been using this solution for around four years. 

I would rate the stability a nine out of ten. 

I would rate the scalability a nine out of ten. We have enterprise-level customers because this is not ideal for smaller customers. Smaller customers tend to be using open source tools, but actually, to get it to the enterprise level, Tricentis is used a lot.

I would rate my experience with the initial setup an eight out of ten, where one is easy, and ten is difficult to set up. It is usually deployed on public and hybrid.

I would rate the pricing a seven out of ten, where one is cheap, and ten is expensive. It is on the higher side. There are open-source tools available, and there are other tools available that are much smaller. If you are looking at commercials, then there are options available that are newer.

So, if you need to accelerate the delivery of your solution and leverage the low-code, no-code platform, that's where you can actually bring in quite a lot of automation with the region type in Tricentis Tosca. Maintaining your test scenarios, running them immediately to create mind maps, and then using new-generation tools like xMine to integrate with Tricentis Tosca can significantly reduce the testing cycle time from a typical 20-35% of the software engineering cycle to as low as 10%. This can significantly improve the turnaround time for decision-making.

I would rate it a seven out of ten. There are lots of alternatives that are available at a good price point. So when you are working with large customers who have big budgets, bigger budgets, certain places are something that they are going to take up. When they are working with medium-sized customers, potentially, the signatures could actually address that.

My primary use case for Tricentis Tosca is SAP testing.

I'm using Tricentis Tosca as part of test automation, so it reduces the test execution time, and this has improved our organization. This is the main advantage of the tool, compared to doing it manually.

All the features available now in Tricentis Tosca are valuable.

One thing to improve in Tricentis Tosca is that it's not compatible with Excel based forms. Another area for improvement is that the tool is not compatible with OpenText applications. OpenText is a company which provides multiple applications.

There's also an issue with the support for Tricentis Tosca. If they don't provide support within a faster timeframe, then you will wait for the solution, and you'll lose, e.g. whatever you're gaining from the tool, you'll lose, because of the delayed support.

Tricentis Tosca also needs some improvement, and this is why my rating for it is only eight out of ten, e.g. it needs to have more compatibility to be able to take advantage of its multiple features.

The tool also supports on-premises deployment only, and it needs to elevate to cloud deployment. It should be easily accessible by anyone, and this is currently not the case. Other competitor tools, or most of the competitor tools, have moved to cloud, except Tricentis Tosca.

The licensing cost for the tool also needs improvement.

If these changes were to be made, then I could give Tricentis Tosca the perfect score: 10 out of 10.

I've been using Tricentis Tosca for six years.

The stability and reliability of Tricentis Tosca is just 60% for me.

We were able to contact technical support for Tricentis Tosca, and they gave us a delayed response. In order to get our problem solved, we had to wait for one month.

The initial setup for Tricentis Tosca was a mix of both straightforward and complex. If you are using just one component, the setup was straightforward, if you wanted to integrate the tool with the multiple components, then the setup becomes complex.

The installation was standard in terms of how long it took to complete, e.g. one week. If there was integration, it could be completed in three weeks.

I've seen a return on investment from the tool, but only when it was used long term, e.g. in more than three years time.

The licensing cost for Tricentis Tosca is expensive. It has multiple features, but to use all of its features you have to pay for additional licenses.

Tricentis Tosca is a testing tool, so we can implement it in any software projects.

The tool is only applicable for on-premises deployment. Currently, it's not possible to deploy it via public or private cloud.

I'm using version 15 of Tricentis Tosca.

I did the deployment of the tool myself, and didn't use an integrator, reseller, or consultant. One person can deploy Tricentis Tosca.

We have 1000+ people in our environment who are using the tool.

Product-wise, I'm rating Tricentis Tosca eight out of ten. Service or support-wise, my rating for it is six out of ten.

We are using this product for web UI testing, SAP, and API testing.

We are using a multi-user environment and the central repository gives everyone very easy access, which lets them re-use the models or whatever artifacts they need from other teams.

Apart from that, with the distributed execution, we are able to execute thousands of test cases in a very small amount of time.

These two things, I feel have been very helpful in my project.

I have found the test templates to be very useful.

Distributed execution with RDP is highly useful.

This solution is very easy to learn and any non-programmer or manual tester, with little experience in automation, can pick it up quite easily. 

It has a built-in repository to store all of the artifacts in the same place.

The inbuilt test datasheet that it has can be simplified and improved.

There are some performance challenges, specifically when we are not using it on a virtual machine, but when we are using it on a local machine.

In order to integrate test management tools, we have to buy another product call Tosca Connect. It would be better if this were included so that integration with tools like Jira or Azure DevOps was included out of the box.

One of the issues that we are facing is that the size of the repository continues increasing. They should provide tools to minimize or at least reduce the repository size.

I have been dealing with Tricentis Tosca for between two, and two and a half years.

Tricentis Tosca is very stable and we are using it extensively. We have people working in India, as well as in the US and Europe, so we use concurrent licensing. Most of the time, everything is being utilized.

It is pretty scalable because of the templates. We can have a single template expand into hundreds of test cases, so it is scalable. In my project, we have between 50 and 60 people how are using it.

The technical support is an area where Tricentis can improve. Many times when we have raised a ticket, we did not get an urgent response. There is a time lag between the process of raising the ticket and getting a final resolution. There is some resolution in the interim, but to receive a final resolution will usually take between two and three weeks.

I had to call technical support for one of the issues regarding a test data survey. We didn't have Microsoft Excel on our workstations so there was a question of how to upload the data. The final resolution for that issue took two to three weeks, or even longer.

I was not involved in the initial deployment, although I feel that the installation of it is simple. I am just not aware of how to configure the repository.

My understanding is that it's an expensive product, although I don't know the specifics with regards to pricing.

I was not involved in the decision-making process.

The biggest lesson that I have learned from using Tricentis Tosca is that for test automation, you are not required to be a programmer or very technical.

Overall, this is a good product and I definitely recommend it.

I would rate this solution an eight out of ten.

Tricentis Tosca is a fast-pace, ever-evolving test automation tool that can solve today's testing requirements and provide fast feedback. The recent version of Tosca introduces a number of exciting features, such as:

• Web analytics
• Better identification of test objects
• Record manual and automated test cases

• Easier to maintain than any other tool in the class
• Fast turnaround
• Ease of integration with third-party tools

Run time test execution status: They have improved on this a bit by introducing a progress bar. However, it can be further improved.

I have used it for 3.5 years.

I encountered deployment issues. However, their support is reasonably good and after some investigation, they finally resolved the problem.

I only encountered stability issues with versions lower than 8.x.

The current version is fairly stable.

I have not encountered any scalability issues.; it is very easy to scale.

Customer service is reasonably good. The live chat facility works just fine.

I have experienced that the tech support team is a mix of experienced and relatively newer staff. Most of the time, the queries get resolved.

The staff is nice and ready to help.

I previously used a different solution. I switched to Tosca because it has much faster turnaround time and is very easy to scale up.

Overall setup is reasonably simple. Only a few other settings need to be done before you can start using it, but it depends on what you need.

An in-house team implemented it.

Pricing and licensing is on the relatively higher side, when compared with other tools in the class. However, you start realising the benefits quite quickly.

Before choosing, I evaluated QTP and Selenium, along with Tosca Testsuite.

I use the solution for software validation.

The product's database capacity should be increased. The product has certain shortcomings in cloud storage. From an improvement perspective, cloud storage must offer more features.

I have been using Tricentis Tosca for a year. I am a user of the solution.

The product is not very stable when used with cloud storage. It is very hard to load the screen, making it difficult to use the tool in cloud storage.

Scalability-wise, I rate the solution an eight out of ten.

My whole organization uses the product.

The product is used every day.

There was another product I had experience with in my previous organization.

I rate the product's initial setup phase a seven on a scale of one to ten, where one is easy and ten is difficult.

The solution is deployed on the cloud model.

The solution can be deployed in a few hours.

Speaking about the feature of the product that has the largest impact on our company's testing process, I would say that I use Selenium to take care of the coding part. In Tricentis Tosca, we can't use Git code, considering the user-based experience and UI for the testing process.

Speaking about the codeless test creation feature in Tricentis Tosca, I would say that in some of the software where the quality assurance team does the verification, Selenium is used by quality analysts. In Selenium, we used to write the codes to check basic stuff. In Tricentis Tosca, we don't have to write any scripts.

Integrating the product into my company's CI/CD pipeline affected the release cycles in a good way.

For beginners, the product is good, especially for those who are interested in the quality side of software testing.

Considering the emerging trends in the automation space, I would say that Tricentis Tosca is a good software.

I rate the tool a seven and a half out of ten.

We use this solution for risk-based testing in conjunction with test optimization and test automation.

Our testing landscape ranges from web applications to mobile applications to mainframe to PDF. The tool takes care of most of the testing requirements with relatively minimal effort.

Tricentis Tosca has evolved from being a functional test automation tool to becoming a Continuous Testing platform. It has helped teams within our organization become more aware of the testing requirements in terms of risk and priority. 

It has also enabled teams to optimize risk coverage and enabled them to test more wisely.

Risk-based testing, test optimization, and support for over one hundred technologies are some of the most important capabilities of the platform. Many may argue that the same can be achieved by other tools as well, but not all within the same platform. The ease of maintainability is also a differentiating factor.

Even though the platform has been continuously evolving, there is room for improvement. For example:

• Test reporting hasn't been as impressive as the other components of this platform.
• Not being able to mask test data in relation to testing data management, in my opinion, is also a limitation.

This is a very stable solution.

This solution is easily scalable.

I would say that they have decent support. They can be contacted via live chat, email, and online incident forms.

I was using Selenium WebDriver a few years ago. 

I switched to Tricentis Tosca because of its methodology and support for more than one hundred technologies.

The initial setup is straightforward, provided that the consultants from the company are involved.

We used a mix of both in-house staff and consultants for our implementation.

Tricentis Tosca may be relatively on the higher side in terms of pricing, but their sales rep can give pretty decent deals when asked.

I evaluated other solutions including both Selenium and QTP.

For organizations who want to aim for a unified continuous testing platform, and are willing to pay for it, Tricentis Tosca can be a decent investment.

We primarily use this solution in a mixed environment having web and desktop applications, integrating with each other and over an API Gateway. API based and Financial Services portal testing created using modern technology using C# and ReactJS.

- Brought a good environment of test automation

- Allowed a significant increase in Continuous Integration

- Great User Interface and ease of checking all your artifacts of Testing.

- Makes optimal use of Model-based Test practice in getting Object-references from the application.

- Script-less, so less maintenance headache for non-technical users also.

- Drag and drop functionality to create and re-use your Test Cases

- Excellent re-use of Excel functionality for formulas and functions.

- Conditions which let the test case branch off from the Template. Helps work out different scenarios for data.

- Has been tried out on SAP, Oracle Apps, and IBM COGNOS BI applications. With a few tweaks works well with these applications.

- IF and LOOP statements introduced with the latest version.

- Improved performance of Web-Based Tests. WHILE LOOP and IF made better and more responsive with added error recovery options.

- Intuitive based options available, along with a rudimentary record and play functionality.

- Next version will even have the visualization tools required to see the interconnections between the TCD and the Test Cases, along with the workflow in the TCD and Tests.

- New and improved visualization for multiple browsers and a totally new Wizard with TBox out of Box support has been added to the (v9.2) of TOSCA Commander.

- Access to Business Intelligence (BI) features of comparing a DB to another one, also have been added as plugins.

- Access to an Analytical Engine to view and get reports from the Test Runs.

- Version 13 has also brought in BI testing and improvements on SAP Test scenarios

- Upgrades to the newer version if extra Add-ins are installed sometimes causes weird issues.

- Needs a UI to be open and present when running the tests. Cannot visit the DOM like in Selenium.

- Needs a UI to visualize the test case development.

I have used it for the past nine years.

None seen as such, except it has a reliance on the Network for Licenses. If the network is lost, then the license will expire and crash/close the application.

The scalability depends on the Licensing model you take up.

Customer Service:

Excellent almost 16x5 service with issue resolution within a given 24-hour time frame.

Technical Support:

- Great Customer Support, technical from the first step.

I have been using HP QTP and Selenium for Test Automation. Switch was mainly due to Team constraints and management wanting to try a new tool which is easier for the Business Analysts also to collaborate with.

Setup is simple but requires learning of the tool and how it does things before you can optimally use it.

We had an in-house implementation.

We have seen an exceptionally good ROI, as we reduced the number of Tests from 4000 to around 89 scenario's which can be run in an automated manner with additional data (so in actuality we have around 1.4M tests, which can theoretically be run without human intervention). We have a full-stack CI pipeline for running these along with JIRA (requirement gathering and test results per Story), to the final TeamCity run for each check-in to the Dev branch.

Pricing is steep if you go for the premium model. My advice would be to buy a mix of licenses, depending on the need. The Tricentis Sales are rather good at helping you with this, once you give the intent to buy. They are not just shoving you the highest premium toy/license.

I evaluated TestComplete, HP UFT ALM, Selenium / SpecFlow / Cucumber.

Take the online training on Udemy before you confirm the intent to buy it.

We use Tricentis Tosca to test workflows. 

I like how the modules are set up, particularly how you can use the screens you're automating. This automation helps save both time and money because we use less test capacity regarding personnel.

You can scan an entire browser or application window and define all the controls you want to steer, which you can reuse. In other tools, you have to define each control individually, so this feature in Tricentis Tosca is quite nice.

Product quality has declined as it grows, and its updates aren't without fault. The process of resolving problems has slowed, and as it expands into other areas like NeoLoad and other testing tools, the product becomes more complicated. It used to be a small firm with a clear goal, but as it grows, the quality has been affected.

I have been working with the product for eight years. 

I am not satisfied with the tool's technical support. Sometimes, they provide a hint when contacting support, and we figure out the solution ourselves. There are instances where they acknowledge an issue but say they won't solve it until the next release, which might be over half a year away. The response time is quick, but the support is not always very helpful.

Neutral

The tool is expensive. It has become overpriced, especially after Tricentis Tosca grew as a company. Initially, we bought a license with an annual support fee, which wasn't too expensive. However, they changed the model, and now we have to purchase a license yearly, which has become quite costly.

I rate the overall product a seven out of ten.